Minnesota / Minnesota Zoological Garden / Customer Services Specialist Senior

Job-title file

Customer Services Specialist Senior

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

7 employees hold this title in Minnesota Zoological Garden. Median total compensation for the role is $50,233, above the department median of $46,651.

Employees: 7
Total payroll: $364.4K
Role median: $50,233
Agency median: $46,651
Comparison: Above

Compare departments

This role across Minnesota

Customer Services Specialist Senior is held in 23 Minnesota departments. In Minnesota Zoological Garden, the median of $50,233 ranks #21 of 23.

Highest-paying departments for this role

Education Department

$66,063 · 2

Professional Educator Licensing Std Board

$64,736 · 2

MN Management & Budget

$62,090 · 1

Minnesota IT Services

$62,079 · 1

Employ & Economic Development Department

$61,575 · 6

Administration Department

$61,277 · 3

Labor & Industry Department

$59,101 · 15

Health Department

$58,915 · 17

Natural Resources Department

$58,053 · 1

Lottery

$56,821 · 6

MN St Colleges & Universities

$56,257 · 84

Transportation Department

$55,739 · 2

Median total compensation for the Customer Services Specialist Senior role in other Minnesotadepartments (highest first). Each bar links to that department’s page for this role.

Same department

Other job titles in Minnesota Zoological Garden

Record list

Employees with this title

Page 1

David Silvester

Customer Services Specialist Senior/Minnesota Zoological Garden

2025 total comp

$63,872

Sub-department: Guest Services
Base pay: $61,328
Overtime: $2,297
Other pay: $247
Benefits: $0
Total compensation: $63,872
Hire date: 1993-04-06
Employment type: Full-Time
Pay grade: 64
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Dakota

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: E77
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

David Silvester works as a Customer Services Specialist Senior for Minnesota Zoological Garden within Guest Services. They have served since 1993 (about 32 years) as a full-time employee. David earned $63,872 in 2025. They are represented by Clerical.

Andrew Reichow

Customer Services Specialist Senior/Minnesota Zoological Garden

2025 total comp

$61,815

Sub-department: Guest Services
Base pay: $58,759
Overtime: $2,758
Other pay: $298
Benefits: $0
Total compensation: $61,815
Hire date: 2013-03-12
Employment type: Full-Time
Pay grade: 64
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Dakota

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: E77
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Andrew Reichow is a Customer Services Specialist Senior at Minnesota Zoological Garden within Guest Services. Hired in 2013, they have about 12 years of service, working full-time. 2025 total compensation came to $61,815. Union affiliation: Clerical.

Brian Cook

Customer Services Specialist Senior/Minnesota Zoological Garden

2025 total comp

$51,362

Sub-department: Guest Services
Base pay: $49,728
Overtime: $1,369
Other pay: $265
Benefits: $0
Total compensation: $51,362
Hire date: 2015-03-11
Employment type: Full-Time
Pay grade: 64
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Dakota

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: E77
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Brian Cook holds the role of Customer Services Specialist Senior at Minnesota Zoological Garden within Guest Services. They have served since 2015 (about 10 years) as a full-time employee. In 2025, their total compensation was $51,362. Their bargaining unit is Clerical.

Timothy Wegscheid

Customer Services Specialist Senior/Minnesota Zoological Garden

2025 total comp

$50,233

Sub-department: Guest Services
Base pay: $48,301
Overtime: $1,703
Other pay: $228
Benefits: $0
Total compensation: $50,233
Hire date: 1990-07-13
Employment type: Full-Time
Pay grade: 64
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Dakota

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: E77
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Timothy Wegscheid works as a Customer Services Specialist Senior for Minnesota Zoological Garden within Guest Services. Their tenure dates to 1990, about 35 years as a full-time employee. Timothy earned $50,233 in 2025. They are represented by Clerical.

Steven Peterson

Customer Services Specialist Senior/Minnesota Zoological Garden

2025 total comp

$48,415

Sub-department: Guest Services
Base pay: $45,954
Overtime: $2,403
Other pay: $58
Benefits: $0
Total compensation: $48,415
Hire date: 2018-09-05
Employment type: Full-Time
Pay grade: 64
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Dakota

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: E77
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Steven Peterson holds the role of Customer Services Specialist Senior at Minnesota Zoological Garden within Guest Services. They have served since 2018 (about 7 years) as a full-time employee. In 2025, their total compensation was $48,415. Their bargaining unit is Clerical.

Stephen Kasella I

Customer Services Specialist Senior/Minnesota Zoological Garden

2025 total comp

$47,719

Sub-department: Guest Services
Base pay: $45,366
Overtime: $1,946
Other pay: $407
Benefits: $0
Total compensation: $47,719
Hire date: 2017-03-26
Employment type: Full-Time
Pay grade: 64
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Dakota

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: E77
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

At Minnesota Zoological Garden, Stephen Kasella I serves as a Customer Services Specialist Senior within Guest Services. Hired in 2017, they have about 8 years of service, working full-time. Their 2025 pay totaled $47,719. They are represented by Clerical.

Tiffany Mcdowell

Customer Services Specialist Senior/Minnesota Zoological Garden

2024 total comp

$40,977

Sub-department: Guest Services
Base pay: $39,677
Overtime: $1,283
Other pay: $16
Benefits: $0
Total compensation: $40,977
Hire date: 2017-01-25
Employment type: Full-Time
Pay grade: 64
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Dakota

Source-specific fields

Active on June 30, 2024: Yes
Agency Number: E77
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Tiffany Mcdowell holds the role of Customer Services Specialist Senior at Minnesota Zoological Garden within Guest Services. Their tenure dates to 2017, about 7 years as a full-time employee. In 2024, their total compensation was $40,977. Their bargaining unit is Clerical.