Customer Services Specialist

Sub-department

Guest Services

Base pay

$44,721

Overtime

$2,307

Other pay

$138

Benefits

$0

Total compensation

$47,166

Hire date

2020-09-16

Employment type

Full-Time

Pay grade

60

Union / bargaining unit

Clerical

Pay basis

Hourly

Full-time equivalent (FTE)

1

Work county

Dakota

Ann Lindholm is a Customer Services Specialist at Minnesota Zoological Garden within Guest Services. Their tenure dates to 2020, about 5 years, working full-time. 2025 total compensation came to $47,166. They are represented by Clerical.

Sub-department

Guest Services

Base pay

$43,199

Overtime

$2,307

Other pay

$27

Benefits

$0

Total compensation

$45,532

Hire date

2021-08-04

Employment type

Full-Time

Pay grade

60

Union / bargaining unit

Clerical

Pay basis

Hourly

Full-time equivalent (FTE)

1

Work county

Dakota

At Minnesota Zoological Garden, Kaylianna Fuhrman serves as a Customer Services Specialist within Guest Services. Their tenure dates to 2021, about 4 years, working full-time. Their 2025 pay totaled $45,532. Union affiliation: Clerical.

Sub-department

Guest Services

Base pay

$43,684

Overtime

$1,641

Other pay

$18

Benefits

$0

Total compensation

$45,343

Hire date

2021-05-12

Employment type

Full-Time

Pay grade

60

Union / bargaining unit

Clerical

Pay basis

Hourly

Full-time equivalent (FTE)

1

Work county

Dakota

At Minnesota Zoological Garden, Michelle Schultz serves as a Customer Services Specialist within Guest Services. They have served since 2021 (about 4 years), working full-time. Their 2025 pay totaled $45,343. Their bargaining unit is Clerical.

Sub-department

Guest Services

Base pay

$43,816

Overtime

$1,167

Other pay

$88

Benefits

$0

Total compensation

$45,071

Hire date

2021-05-26

Employment type

Full-Time

Pay grade

60

Union / bargaining unit

Clerical

Pay basis

Hourly

Full-time equivalent (FTE)

1

Work county

Dakota

At Minnesota Zoological Garden, Simon Lancto serves as a Customer Services Specialist within Guest Services. Their tenure dates to 2021, about 4 years, working full-time. Their 2025 pay totaled $45,071. They are represented by Clerical.

Sub-department

Guest Services

Base pay

$42,100

Overtime

$1,490

Other pay

$150

Benefits

$0

Total compensation

$43,740

Hire date

2022-06-19

Employment type

Full-Time

Pay grade

60

Union / bargaining unit

Clerical

Pay basis

Hourly

Full-time equivalent (FTE)

1

Work county

Dakota

Jared Warn-Suess works as a Customer Services Specialist for Minnesota Zoological Garden within Guest Services. They have served since 2022 (about 3 years) as a full-time employee. Jared earned $43,740 in 2025. Their bargaining unit is Clerical.

Sub-department

Guest Services

Base pay

$41,311

Overtime

$2,236

Other pay

$88

Benefits

$0

Total compensation

$43,635

Hire date

2015-11-03

Employment type

Part-Time

Pay grade

60

Union / bargaining unit

Clerical

Pay basis

Hourly

Full-time equivalent (FTE)

0.75

Work county

Dakota

At Minnesota Zoological Garden, Jon Knott serves as a Customer Services Specialist within Guest Services. Hired in 2015, they have about 10 years of service, working part-time, 0.75 FTE. Their 2025 pay totaled $43,635. Their bargaining unit is Clerical.

Sub-department

Guest Services

Base pay

$28,916

Overtime

$1,678

Other pay

$512

Benefits

$0

Total compensation

$31,106

Hire date

2022-04-27

Employment type

Part-Time

Pay grade

60

Union / bargaining unit

Clerical

Pay basis

Hourly

Full-time equivalent (FTE)

0.8

Work county

Dakota

At Minnesota Zoological Garden, Alex Hansen serves as a Customer Services Specialist within Guest Services. Their tenure dates to 2022, about 3 years, working part-time, 0.8 FTE. Their 2025 pay totaled $31,106. They are represented by Clerical.

Sub-department

Guest Services

Base pay

$29,046

Overtime

$944

Other pay

$448

Benefits

$0

Total compensation

$30,438

Hire date

2023-07-15

Employment type

Intermittent

Pay grade

60

Union / bargaining unit

Clerical

Pay basis

Hourly

Full-time equivalent (FTE)

0.35

Work county

Dakota

At Minnesota Zoological Garden, Mervale Wolverton serves as a Customer Services Specialist within Guest Services. They have served since 2023 (about 2 years), working intermittent, 0.35 FTE. Their 2025 pay totaled $30,438. Union affiliation: Clerical.

Sub-department

Guest Services

Base pay

$28,116

Overtime

$1,402

Other pay

$1

Benefits

$0

Total compensation

$29,518

Hire date

2013-12-04

Employment type

Part-Time

Pay grade

60

Union / bargaining unit

Clerical

Pay basis

Hourly

Full-time equivalent (FTE)

0.49

Work county

Dakota

Elizabeth Winover holds the role of Customer Services Specialist at Minnesota Zoological Garden within Guest Services. They have served since 2013 (about 12 years) as a part-time, 0.49 FTE employee. In 2025, their total compensation was $29,518. Their bargaining unit is Clerical.

Sub-department

Guest Services

Base pay

$27,640

Overtime

$1,143

Other pay

$486

Benefits

$0

Total compensation

$29,269

Hire date

2023-05-20

Employment type

Intermittent

Pay grade

60

Union / bargaining unit

Clerical

Pay basis

Hourly

Full-time equivalent (FTE)

0.35

Work county

Dakota

At Minnesota Zoological Garden, Josie Hutchison serves as a Customer Services Specialist within Guest Services. Hired in 2023, they have about 2 years of service, working intermittent, 0.35 FTE. Their 2025 pay totaled $29,269. Their bargaining unit is Clerical.

Sub-department

Guest Services

Base pay

$26,567

Overtime

$1,211

Other pay

$235

Benefits

$0

Total compensation

$28,013

Hire date

2022-06-19

Employment type

Intermittent

Pay grade

60

Union / bargaining unit

Clerical

Pay basis

Hourly

Full-time equivalent (FTE)

0.1

Work county

Dakota

Linda Cameron is a Customer Services Specialist at Minnesota Zoological Garden within Guest Services. They have served since 2022 (about 3 years), working intermittent, 0.1 FTE. 2025 total compensation came to $28,013. Their bargaining unit is Clerical.

Sub-department

Guest Services

Base pay

$26,094

Overtime

$1,092

Other pay

$239

Benefits

$0

Total compensation

$27,425

Hire date

2015-08-12

Employment type

Intermittent

Pay grade

60

Union / bargaining unit

Clerical

Pay basis

Hourly

Full-time equivalent (FTE)

0.1

Work county

Dakota

Joseph Stephenson is a Customer Services Specialist at Minnesota Zoological Garden within Guest Services. Hired in 2015, they have about 10 years of service, working intermittent, 0.1 FTE. 2025 total compensation came to $27,425. Union affiliation: Clerical.

Sub-department

Guest Services

Base pay

$24,907

Overtime

$1,129

Other pay

$177

Benefits

$0

Total compensation

$26,214

Hire date

2021-07-21

Employment type

Intermittent

Pay grade

60

Union / bargaining unit

Clerical

Pay basis

Hourly

Full-time equivalent (FTE)

0.1

Work county

Dakota

Lydia Hilgenkamp is a Customer Services Specialist at Minnesota Zoological Garden within Guest Services. Hired in 2021, they have about 4 years of service, working intermittent, 0.1 FTE. 2025 total compensation came to $26,214. Their bargaining unit is Clerical.

Sub-department

Guest Services

Base pay

$24,128

Overtime

$989

Other pay

$468

Benefits

$0

Total compensation

$25,585

Hire date

2023-06-27

Employment type

Intermittent

Pay grade

60

Union / bargaining unit

Clerical

Pay basis

Hourly

Full-time equivalent (FTE)

0.35

Work county

Dakota

Haylee Hayes holds the role of Customer Services Specialist at Minnesota Zoological Garden within Guest Services. Hired in 2023, they have about 2 years of service as a intermittent, 0.35 FTE employee. In 2025, their total compensation was $25,585. Their bargaining unit is Clerical.

Sub-department

Guest Services

Base pay

$23,927

Overtime

$504

Other pay

$252

Benefits

$0

Total compensation

$24,682

Hire date

2023-06-27

Employment type

Intermittent

Pay grade

60

Union / bargaining unit

Clerical

Pay basis

Hourly

Full-time equivalent (FTE)

0.35

Work county

Dakota

At Minnesota Zoological Garden, Jasmine Rodriguez serves as a Customer Services Specialist within Guest Services. Hired in 2023, they have about 2 years of service, working intermittent, 0.35 FTE. Their 2025 pay totaled $24,682. They are represented by Clerical.

Sub-department

Guest Services

Base pay

$22,847

Overtime

$968

Other pay

$411

Benefits

$0

Total compensation

$24,226

Hire date

2019-06-29

Employment type

Intermittent

Pay grade

60

Union / bargaining unit

Clerical

Pay basis

Hourly

Full-time equivalent (FTE)

0.1

Work county

Dakota

Sophia Ketterling is a Customer Services Specialist at Minnesota Zoological Garden within Guest Services. They have served since 2019 (about 6 years), working intermittent, 0.1 FTE. 2025 total compensation came to $24,226. Their bargaining unit is Clerical.

Sub-department

Guest Services

Base pay

$22,994

Overtime

$712

Other pay

$378

Benefits

$0

Total compensation

$24,085

Hire date

2020-11-03

Employment type

Intermittent

Pay grade

60

Union / bargaining unit

Clerical

Pay basis

Hourly

Full-time equivalent (FTE)

0.35

Work county

Dakota

Nicole Gonsalez is a Customer Services Specialist at Minnesota Zoological Garden within Guest Services. Their tenure dates to 2020, about 5 years, working intermittent, 0.35 FTE. 2025 total compensation came to $24,085. Union affiliation: Clerical.

Sub-department

Guest Services

Base pay

$22,704

Overtime

$395

Other pay

$224

Benefits

$0

Total compensation

$23,323

Hire date

2023-03-15

Employment type

Intermittent

Pay grade

60

Union / bargaining unit

Clerical

Pay basis

Hourly

Full-time equivalent (FTE)

0.35

Work county

Dakota

David Cadry Sr works as a Customer Services Specialist for Minnesota Zoological Garden within Guest Services. They have served since 2023 (about 2 years) as a intermittent, 0.35 FTE employee. David earned $23,323 in 2025. They are represented by Clerical.

Sub-department

Guest Services

Base pay

$20,003

Overtime

$917

Other pay

$190

Benefits

$0

Total compensation

$21,110

Hire date

2023-06-27

Employment type

Intermittent

Pay grade

60

Union / bargaining unit

Insufficient Work Time

Pay basis

Hourly

Full-time equivalent (FTE)

0.33

Work county

Dakota

At Minnesota Zoological Garden, Tammy Cossetta serves as a Customer Services Specialist within Guest Services. They have served since 2023 (about 2 years), working intermittent, 0.33 FTE. Their 2025 pay totaled $21,110. They are represented by Insufficient Work Time.

Sub-department

Guest Services

Base pay

$19,076

Overtime

$784

Other pay

$167

Benefits

$0

Total compensation

$20,027

Hire date

2022-06-19

Employment type

Intermittent

Pay grade

60

Union / bargaining unit

Clerical

Pay basis

Hourly

Full-time equivalent (FTE)

0.1

Work county

Dakota

Karyn Vilendrer works as a Customer Services Specialist for Minnesota Zoological Garden within Guest Services. Their tenure dates to 2022, about 3 years as a intermittent, 0.1 FTE employee. Karyn earned $20,027 in 2025. They are represented by Clerical.

Sub-department

Guest Services

Base pay

$16,501

Overtime

$847

Other pay

$179

Benefits

$0

Total compensation

$17,527

Hire date

2023-07-24

Employment type

Intermittent

Pay grade

60

Union / bargaining unit

Insufficient Work Time

Pay basis

Hourly

Full-time equivalent (FTE)

0.33

Work county

Dakota

Cassandra Campbell works as a Customer Services Specialist for Minnesota Zoological Garden within Guest Services. Hired in 2023, they have about 2 years of service as a intermittent, 0.33 FTE employee. Cassandra earned $17,527 in 2025. They are represented by Insufficient Work Time.

Sub-department

Guest Services

Base pay

$16,458

Overtime

$73

Other pay

$173

Benefits

$0

Total compensation

$16,704

Hire date

2021-10-27

Employment type

Intermittent

Pay grade

60

Union / bargaining unit

Clerical

Pay basis

Hourly

Full-time equivalent (FTE)

0.1

Work county

Dakota

Debra Cadry is a Customer Services Specialist at Minnesota Zoological Garden within Guest Services. They have served since 2021 (about 4 years), working intermittent, 0.1 FTE. 2025 total compensation came to $16,704. Their bargaining unit is Clerical.

Sub-department

Guest Services

Base pay

$14,971

Overtime

$316

Other pay

$135

Benefits

$0

Total compensation

$15,422

Hire date

2020-02-22

Employment type

Intermittent

Pay grade

58

Union / bargaining unit

Clerical

Pay basis

Hourly

Full-time equivalent (FTE)

0.1

Work county

Dakota

Kayla Andersen works as a Customer Services Specialist for Minnesota Zoological Garden within Guest Services. Hired in 2020, they have about 4 years of service as a intermittent, 0.1 FTE employee. Kayla earned $15,422 in 2024. They are represented by Clerical.

Sub-department

Guest Services

Base pay

$12,474

Overtime

$327

Other pay

$86

Benefits

$0

Total compensation

$12,886

Hire date

2023-08-25

Employment type

Intermittent

Pay grade

58

Union / bargaining unit

Clerical

Pay basis

Hourly

Full-time equivalent (FTE)

0.35

Work county

Dakota

Hayley Thelen holds the role of Customer Services Specialist at Minnesota Zoological Garden within Guest Services. They have served since 2023 (about a year) as a intermittent, 0.35 FTE employee. In 2024, their total compensation was $12,886. Union affiliation: Clerical.

Sub-department

Guest Services

Base pay

$10,937

Overtime

$367

Other pay

$131

Benefits

$0

Total compensation

$11,434

Hire date

2023-05-21

Employment type

Intermittent

Pay grade

58

Union / bargaining unit

Insufficient Work Time

Pay basis

Hourly

Full-time equivalent (FTE)

0.34

Work county

Dakota

Daniel Rikberg works as a Customer Services Specialist for Minnesota Zoological Garden within Guest Services. Their tenure dates to 2023, about a year as a intermittent, 0.34 FTE employee. Daniel earned $11,434 in 2024. Union affiliation: Insufficient Work Time.

Sub-department

Guest Services

Base pay

$8,950

Overtime

$541

Other pay

$141

Benefits

$0

Total compensation

$9,633

Hire date

1992-04-10

Employment type

Intermittent

Pay grade

60

Union / bargaining unit

Clerical

Pay basis

Hourly

Full-time equivalent (FTE)

0.1

Work county

Dakota

At Minnesota Zoological Garden, Joseph Russell serves as a Customer Services Specialist within Guest Services. Hired in 1992, they have about 33 years of service, working intermittent, 0.1 FTE. Their 2025 pay totaled $9,633. They are represented by Clerical.

Sub-department

Guest Services

Base pay

$9,149

Overtime

$195

Other pay

$61

Benefits

$0

Total compensation

$9,404

Hire date

2023-03-20

Employment type

Intermittent

Pay grade

58

Union / bargaining unit

Insufficient Work Time

Pay basis

Hourly

Full-time equivalent (FTE)

0.1

Work county

Dakota

Sophie Crowell is a Customer Services Specialist at Minnesota Zoological Garden within Guest Services. Their tenure dates to 2023, about a year, working intermittent, 0.1 FTE. 2024 total compensation came to $9,404. Union affiliation: Insufficient Work Time.

Sub-department

Guest Services

Base pay

$8,682

Overtime

$550

Other pay

$162

Benefits

$0

Total compensation

$9,394

Hire date

2023-04-20

Employment type

Intermittent

Pay grade

60

Union / bargaining unit

Insufficient Work Time

Pay basis

Hourly

Full-time equivalent (FTE)

0.1

Work county

Dakota

At Minnesota Zoological Garden, Gerard Berenz serves as a Customer Services Specialist within Guest Services. Hired in 2023, they have about 2 years of service, working intermittent, 0.1 FTE. Their 2025 pay totaled $9,394. Their bargaining unit is Insufficient Work Time.

Sub-department

Special Events

Base pay

$8,320

Overtime

$320

Other pay

$383

Benefits

$0

Total compensation

$9,023

Hire date

2018-06-04

Employment type

Intermittent

Pay grade

60

Union / bargaining unit

Insufficient Work Time

Pay basis

Hourly

Full-time equivalent (FTE)

0.05

Work county

Dakota

At Minnesota Zoological Garden, Lori Smith serves as a Customer Services Specialist within Special Events. Hired in 2018, they have about 7 years of service, working intermittent, 0.05 FTE. Their 2025 pay totaled $9,023. Union affiliation: Insufficient Work Time.

Sub-department

Guest Services

Base pay

$8,160

Overtime

$353

Other pay

$52

Benefits

$0

Total compensation

$8,566

Hire date

2023-05-03

Employment type

Intermittent

Pay grade

58

Union / bargaining unit

Insufficient Work Time

Pay basis

Hourly

Full-time equivalent (FTE)

0.1

Work county

Dakota

Catherine Lanman works as a Customer Services Specialist for Minnesota Zoological Garden within Guest Services. Hired in 2023, they have about a year of service as a intermittent, 0.1 FTE employee. Catherine earned $8,566 in 2024. Union affiliation: Insufficient Work Time.

Sub-department

Special Events

Base pay

$6,013

Overtime

$512

Other pay

$262

Benefits

$0

Total compensation

$6,787

Hire date

2015-07-01

Employment type

Intermittent

Pay grade

60

Union / bargaining unit

Insufficient Work Time

Pay basis

Hourly

Full-time equivalent (FTE)

0.25

Work county

Dakota

At Minnesota Zoological Garden, Michele Samuelson serves as a Customer Services Specialist within Special Events. Hired in 2015, they have about 10 years of service, working intermittent, 0.25 FTE. Their 2025 pay totaled $6,787. They are represented by Insufficient Work Time.

Sub-department

Guest Services

Base pay

$4,664

Overtime

$235

Other pay

$21

Benefits

$0

Total compensation

$4,921

Hire date

2020-09-16

Employment type

Intermittent

Pay grade

60

Union / bargaining unit

Insufficient Work Time

Pay basis

Hourly

Full-time equivalent (FTE)

0.1

Work county

Dakota

At Minnesota Zoological Garden, Chloe Laplant serves as a Customer Services Specialist within Guest Services. Their tenure dates to 2020, about 5 years, working intermittent, 0.1 FTE. Their 2025 pay totaled $4,921. They are represented by Insufficient Work Time.

Sub-department

Guest Services

Base pay

$4,164

Overtime

$237

Other pay

$483

Benefits

$0

Total compensation

$4,884

Hire date

2019-03-16

Employment type

Intermittent

Pay grade

58

Union / bargaining unit

Clerical

Pay basis

Hourly

Full-time equivalent (FTE)

0.1

Work county

Dakota

Allison Palmquist is a Customer Services Specialist at Minnesota Zoological Garden within Guest Services. They have served since 2019 (about 5 years), working intermittent, 0.1 FTE. 2024 total compensation came to $4,884. They are represented by Clerical.

Sub-department

Guest Services

Base pay

$4,151

Overtime

$0

Other pay

$104

Benefits

$0

Total compensation

$4,255

Hire date

2021-05-12

Employment type

Intermittent

Pay grade

60

Union / bargaining unit

Insufficient Work Time

Pay basis

Hourly

Full-time equivalent (FTE)

0.1

Work county

Dakota

Carrie Hendrickson holds the role of Customer Services Specialist at Minnesota Zoological Garden within Guest Services. Their tenure dates to 2021, about 4 years as a intermittent, 0.1 FTE employee. In 2025, their total compensation was $4,255. They are represented by Insufficient Work Time.

Sub-department

Guest Services

Base pay

$3,703

Overtime

$525

Other pay

$22

Benefits

$0

Total compensation

$4,249

Hire date

2011-03-19

Employment type

Intermittent

Pay grade

60

Union / bargaining unit

Insufficient Work Time

Pay basis

Hourly

Full-time equivalent (FTE)

0.25

Work county

Dakota

Danae Sears is a Customer Services Specialist at Minnesota Zoological Garden within Guest Services. Their tenure dates to 2011, about 14 years, working intermittent, 0.25 FTE. 2025 total compensation came to $4,249. Their bargaining unit is Insufficient Work Time.

Sub-department

Special Events

Base pay

$3,472

Overtime

$125

Other pay

$206

Benefits

$0

Total compensation

$3,803

Hire date

2006-03-02

Employment type

Intermittent

Pay grade

60

Union / bargaining unit

Insufficient Work Time

Pay basis

Hourly

Full-time equivalent (FTE)

0.05

Work county

Dakota

At Minnesota Zoological Garden, Ami Weisbrich serves as a Customer Services Specialist within Special Events. They have served since 2006 (about 19 years), working intermittent, 0.05 FTE. Their 2025 pay totaled $3,803. Union affiliation: Insufficient Work Time.

Sub-department

Guest Services

Base pay

$3,152

Overtime

$0

Other pay

$10

Benefits

$0

Total compensation

$3,162

Hire date

2018-03-08

Employment type

Intermittent

Pay grade

58

Union / bargaining unit

Clerical

Pay basis

Hourly

Full-time equivalent (FTE)

0.35

Work county

Dakota

At Minnesota Zoological Garden, Griffin Benson serves as a Customer Services Specialist within Guest Services. Hired in 2018, they have about 6 years of service, working intermittent, 0.35 FTE. Their 2024 pay totaled $3,162. Their bargaining unit is Clerical.

Sub-department

Guest Services

Base pay

$2,636

Overtime

$204

Other pay

$5

Benefits

$0

Total compensation

$2,846

Hire date

2022-05-25

Employment type

Intermittent

Pay grade

58

Union / bargaining unit

Insufficient Work Time

Pay basis

Hourly

Full-time equivalent (FTE)

0.1

Work county

Dakota

Abigail Haisting holds the role of Customer Services Specialist at Minnesota Zoological Garden within Guest Services. Hired in 2022, they have about 2 years of service as a intermittent, 0.1 FTE employee. In 2024, their total compensation was $2,846. Union affiliation: Insufficient Work Time.

Sub-department

Guest Services

Base pay

$2,264

Overtime

$113

Other pay

$0

Benefits

$0

Total compensation

$2,377

Hire date

2023-08-17

Employment type

Intermittent

Pay grade

60

Union / bargaining unit

Insufficient Work Time

Pay basis

Hourly

Full-time equivalent (FTE)

0.33

Work county

Dakota

Andrew Sorensen works as a Customer Services Specialist for Minnesota Zoological Garden within Guest Services. They have served since 2023 (about 2 years) as a intermittent, 0.33 FTE employee. Andrew earned $2,377 in 2025. They are represented by Insufficient Work Time.

Sub-department

Special Events

Base pay

$2,001

Overtime

$26

Other pay

$77

Benefits

$0

Total compensation

$2,104

Hire date

2011-05-11

Employment type

Intermittent

Pay grade

60

Union / bargaining unit

Insufficient Work Time

Pay basis

Hourly

Full-time equivalent (FTE)

0.05

Work county

Dakota

At Minnesota Zoological Garden, Jessica Belcher serves as a Customer Services Specialist within Special Events. Their tenure dates to 2011, about 14 years, working intermittent, 0.05 FTE. Their 2025 pay totaled $2,104. Their bargaining unit is Insufficient Work Time.