Minnesota / MN St Colleges & Universities / Customer Services Specialist Senior

Job-title file

Customer Services Specialist Senior

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

84 employees hold this title in MN St Colleges & Universities. Median total compensation for the role is $56,257, below the department median of $62,587.

Employees: 84
Total payroll: $4.2M
Role median: $56,257
Agency median: $62,587
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$7,425$65,020+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 84 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across Minnesota

Customer Services Specialist Senior is held in 23 Minnesota departments. In MN St Colleges & Universities, the median of $56,257 ranks #11 of 23.

Highest-paying departments for this role

Education Department

$66,063 · 2

Professional Educator Licensing Std Bd

$64,736 · 2

MN Management & Budget

$62,090 · 1

Minnesota IT Services

$62,079 · 1

Employ & Econ Development Department

$61,575 · 6

Administration Department

$61,277 · 3

Labor & Industry Department

$59,101 · 15

Health Department

$58,915 · 17

Natural Resources Department

$58,053 · 1

Lottery

$56,821 · 6

Transportation Department

$55,739 · 2

Children Youth & Families Department

$55,672 · 2

Median total compensation for the Customer Services Specialist Senior role in other Minnesotadepartments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 1

Cassandra Brutger

Customer Services Specialist Senior/MN St Colleges & Universities

2025 total comp

$35,455

Sub-department: MnSCU STC Admin Affairs
Base pay: $35,107
Overtime: $347
Other pay: $0
Benefits: $0
Total compensation: $35,455
Hire date: 2024-10-09
Employment type: Full-Time
Pay grade: 64
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Stearns

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: E26
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

At MN St Colleges & Universities, Cassandra Brutger serves as a Customer Services Specialist Senior within Mnscu Stc Administrative Affairs. They have served since 2024 (about a year), working full-time. Their 2025 pay totaled $35,455. Their bargaining unit is Clerical.

Alisha Kapayou-Carr

Customer Services Specialist Senior/MN St Colleges & Universities

2025 total comp

$33,602

Sub-department: MnSCU St Paul TC AFSCME
Base pay: $32,975
Overtime: $444
Other pay: $182
Benefits: $0
Total compensation: $33,602
Hire date: 2023-10-11
Employment type: Full-Time
Pay grade: 64
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Ramsey

Source-specific fields

Active on June 30, 2025: No
Agency Number: E26
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Alisha Kapayou-Carr works as a Customer Services Specialist Senior for MN St Colleges & Universities within Mnscu St Paul Tc AFSCME. Their tenure dates to 2023, about 2 years as a full-time employee. Alisha earned $33,602 in 2025. Their bargaining unit is Clerical.