Minnesota / MN St Colleges & Universities / Customer Services Specialist Senior

Job-title file

Customer Services Specialist Senior

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

84 employees hold this title in MN St Colleges & Universities. Median total compensation for the role is $56,257, below the department median of $62,587.

Employees: 84
Total payroll: $4.2M
Role median: $56,257
Agency median: $62,587
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$7,425$65,020+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 84 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across Minnesota

Customer Services Specialist Senior is held in 23 Minnesota departments. In MN St Colleges & Universities, the median of $56,257 ranks #11 of 23.

Highest-paying departments for this role

Education Department

$66,063 · 2

Professional Educator Licensing Std Bd

$64,736 · 2

MN Management & Budget

$62,090 · 1

Minnesota IT Services

$62,079 · 1

Employ & Econ Development Department

$61,575 · 6

Administration Department

$61,277 · 3

Labor & Industry Department

$59,101 · 15

Health Department

$58,915 · 17

Natural Resources Department

$58,053 · 1

Lottery

$56,821 · 6

Transportation Department

$55,739 · 2

Children Youth & Families Department

$55,672 · 2

Median total compensation for the Customer Services Specialist Senior role in other Minnesotadepartments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 1

Whitley Engel-Dokken

Customer Services Specialist Senior/MN St Colleges & Universities

2025 total comp

$56,286

Sub-department: MnSCU N Hennepin CC Classified
Base pay: $56,286
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $56,286
Hire date: 2015-06-03
Employment type: Full-Time
Pay grade: 64
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Hennepin

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: E26
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Whitley Engel-Dokken is a Customer Services Specialist Senior at MN St Colleges & Universities within Mnscu N Hennepin Cc Classified. Hired in 2015, they have about 10 years of service, working full-time. 2025 total compensation came to $56,286. Union affiliation: Clerical.

Mikalynn Waddell

Customer Services Specialist Senior/MN St Colleges & Universities

2025 total comp

$56,227

Sub-department: MnSCU N Hennepin CC Classified
Base pay: $55,743
Overtime: $484
Other pay: $0
Benefits: $0
Total compensation: $56,227
Hire date: 2023-11-01
Employment type: Full-Time
Pay grade: 64
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Hennepin

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: E26
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Mikalynn Waddell is a Customer Services Specialist Senior at MN St Colleges & Universities within Mnscu N Hennepin Cc Classified. They have served since 2023 (about 2 years), working full-time. 2025 total compensation came to $56,227. Their bargaining unit is Clerical.

Richard Larson

Customer Services Specialist Senior/MN St Colleges & Universities

2025 total comp

$56,106

Sub-department: MnSCU MNC Vermilion CC Class
Base pay: $56,092
Overtime: $0
Other pay: $14
Benefits: $0
Total compensation: $56,106
Hire date: 2015-09-01
Employment type: Full-Time
Pay grade: 64
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: St Louis

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: E26
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Richard Larson works as a Customer Services Specialist Senior for MN St Colleges & Universities within Mnscu Mnc Vermilion Cc Class. Hired in 2015, they have about 10 years of service as a full-time employee. Richard earned $56,106 in 2025. They are represented by Clerical.

Kirsten Koskinen

Customer Services Specialist Senior/MN St Colleges & Universities

2025 total comp

$55,382

Sub-department: MnSCU STC AcaAff Grad Cont Stu
Base pay: $54,382
Overtime: $1,001
Other pay: $0
Benefits: $0
Total compensation: $55,382
Hire date: 2022-11-09
Employment type: Full-Time
Pay grade: 64
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Stearns

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: E26
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Kirsten Koskinen works as a Customer Services Specialist Senior for MN St Colleges & Universities within Mnscu Stc Acaaff Grad Cont Stu. Hired in 2022, they have about 3 years of service as a full-time employee. Kirsten earned $55,382 in 2025. Union affiliation: Clerical.

Jocelyne Tablas

Customer Services Specialist Senior/MN St Colleges & Universities

2025 total comp

$54,803

Sub-department: MnSCU N Hennepin CC Classified
Base pay: $53,339
Overtime: $463
Other pay: $1,000
Benefits: $0
Total compensation: $54,803
Hire date: 2019-10-02
Employment type: Full-Time
Pay grade: 64
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Hennepin

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: E26
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

At MN St Colleges & Universities, Jocelyne Tablas serves as a Customer Services Specialist Senior within Mnscu N Hennepin Cc Classified. Their tenure dates to 2019, about 6 years, working full-time. Their 2025 pay totaled $54,803. Their bargaining unit is Clerical.

Blake Litzau

Customer Services Specialist Senior/MN St Colleges & Universities

2025 total comp

$54,499

Sub-department: MnSCU MAN Classified O-Z
Base pay: $54,499
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,499
Hire date: 2021-10-04
Employment type: Full-Time
Pay grade: 64
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Blue Earth

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: E26
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Blake Litzau is a Customer Services Specialist Senior at MN St Colleges & Universities within Mnscu Man Classified O-Z. They have served since 2021 (about 4 years), working full-time. 2025 total compensation came to $54,499. Their bargaining unit is Clerical.

Nary Lor

Customer Services Specialist Senior/MN St Colleges & Universities

2025 total comp

$54,163

Sub-department: MnSCU St Paul TC AFSCME
Base pay: $54,055
Overtime: $108
Other pay: $0
Benefits: $0
Total compensation: $54,163
Hire date: 2020-08-10
Employment type: Full-Time
Pay grade: 64
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Ramsey

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: E26
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

At MN St Colleges & Universities, Nary Lor serves as a Customer Services Specialist Senior within Mnscu St Paul Tc AFSCME. Hired in 2020, they have about 5 years of service, working full-time. Their 2025 pay totaled $54,163. They are represented by Clerical.

Taylor Wintermote

Customer Services Specialist Senior/MN St Colleges & Universities

2025 total comp

$54,088

Sub-department: MnSCU N Hennepin CC Classified
Base pay: $53,625
Overtime: $463
Other pay: $0
Benefits: $0
Total compensation: $54,088
Hire date: 2020-05-07
Employment type: Full-Time
Pay grade: 64
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Hennepin

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: E26
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

At MN St Colleges & Universities, Taylor Wintermote serves as a Customer Services Specialist Senior within Mnscu N Hennepin Cc Classified. They have served since 2020 (about 5 years), working full-time. Their 2025 pay totaled $54,088. Union affiliation: Clerical.

Christine Murray

Customer Services Specialist Senior/MN St Colleges & Universities

2025 total comp

$53,974

Sub-department: MnSCU St Paul TC AFSCME
Base pay: $53,800
Overtime: $174
Other pay: $0
Benefits: $0
Total compensation: $53,974
Hire date: 2024-03-27
Employment type: Full-Time
Pay grade: 64
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Ramsey

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: E26
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Christine Murray works as a Customer Services Specialist Senior for MN St Colleges & Universities within Mnscu St Paul Tc AFSCME. Their tenure dates to 2024, about a year as a full-time employee. Christine earned $53,974 in 2025. They are represented by Clerical.

Aniell Ducat

Customer Services Specialist Senior/MN St Colleges & Universities

2025 total comp

$53,915

Sub-department: MnSCU Century CTC Class/C
Base pay: $53,915
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $53,915
Hire date: 2020-01-14
Employment type: Full-Time
Pay grade: 64
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Ramsey

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: E26
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Aniell Ducat holds the role of Customer Services Specialist Senior at MN St Colleges & Universities within Mnscu Century Ctc Class/C. They have served since 2020 (about 5 years) as a full-time employee. In 2025, their total compensation was $53,915. They are represented by Clerical.