Minnesota / MN St Colleges & Universities / Customer Services Specialist Senior

Job-title file

Customer Services Specialist Senior

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

84 employees hold this title in MN St Colleges & Universities. Median total compensation for the role is $56,257, below the department median of $62,587.

Employees: 84
Total payroll: $4.2M
Role median: $56,257
Agency median: $62,587
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$7,425$65,020+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 84 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across Minnesota

Customer Services Specialist Senior is held in 23 Minnesota departments. In MN St Colleges & Universities, the median of $56,257 ranks #11 of 23.

Highest-paying departments for this role

Education Department

$66,063 · 2

Professional Educator Licensing Std Bd

$64,736 · 2

MN Management & Budget

$62,090 · 1

Minnesota IT Services

$62,079 · 1

Employ & Econ Development Department

$61,575 · 6

Administration Department

$61,277 · 3

Labor & Industry Department

$59,101 · 15

Health Department

$58,915 · 17

Natural Resources Department

$58,053 · 1

Lottery

$56,821 · 6

Transportation Department

$55,739 · 2

Children Youth & Families Department

$55,672 · 2

Median total compensation for the Customer Services Specialist Senior role in other Minnesotadepartments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 1

Wendy Niesen

Customer Services Specialist Senior/MN St Colleges & Universities

2025 total comp

$58,951

Sub-department: MnSCU MAN Classified I-N
Base pay: $58,951
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $58,951
Hire date: 2017-08-09
Employment type: Full-Time
Pay grade: 64
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Blue Earth

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: E26
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Wendy Niesen is a Customer Services Specialist Senior at MN St Colleges & Universities within Mnscu Man Classified I-N. Their tenure dates to 2017, about 8 years, working full-time. 2025 total compensation came to $58,951. They are represented by Clerical.

Dezirai Jones

Customer Services Specialist Senior/MN St Colleges & Universities

2025 total comp

$58,672

Sub-department: MnSCU Normandale CC Clerical
Base pay: $58,302
Overtime: $370
Other pay: $0
Benefits: $0
Total compensation: $58,672
Hire date: 2024-01-17
Employment type: Full-Time
Pay grade: 64
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Hennepin

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: E26
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Dezirai Jones holds the role of Customer Services Specialist Senior at MN St Colleges & Universities within Mnscu Normandale Cc Clerical. Hired in 2024, they have about a year of service as a full-time employee. In 2025, their total compensation was $58,672. They are represented by Clerical.

Barbara Villwock

Customer Services Specialist Senior/MN St Colleges & Universities

2025 total comp

$58,204

Sub-department: MnSCU CtrlLk Brainerd CC Class
Base pay: $58,204
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $58,204
Hire date: 2009-08-05
Employment type: Full-Time
Pay grade: 64
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Crow Wing

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: E26
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

At MN St Colleges & Universities, Barbara Villwock serves as a Customer Services Specialist Senior within Mnscu Ctrllk Brainerd Cc Class. Their tenure dates to 2009, about 16 years, working full-time. Their 2025 pay totaled $58,204. Their bargaining unit is Clerical.

Jean Hale

Customer Services Specialist Senior/MN St Colleges & Universities

2025 total comp

$57,665

Sub-department: MnSCU CtrlLk Brainerd CC Class
Base pay: $57,665
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $57,665
Hire date: 2013-06-12
Employment type: Full-Time
Pay grade: 64
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Crow Wing

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: E26
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Jean Hale is a Customer Services Specialist Senior at MN St Colleges & Universities within Mnscu Ctrllk Brainerd Cc Class. Their tenure dates to 2013, about 12 years, working full-time. 2025 total compensation came to $57,665. They are represented by Clerical.

Joy Gohr

Customer Services Specialist Senior/MN St Colleges & Universities

2025 total comp

$57,559

Sub-department: MnSCU MAN Classified A-D
Base pay: $57,559
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $57,559
Hire date: 2022-10-25
Employment type: Full-Time
Pay grade: 64
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Blue Earth

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: E26
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Joy Gohr works as a Customer Services Specialist Senior for MN St Colleges & Universities within Mnscu Man Classified A-D. They have served since 2022 (about 3 years) as a full-time employee. Joy earned $57,559 in 2025. Union affiliation: Clerical.

Nicole Smith

Customer Services Specialist Senior/MN St Colleges & Universities

2025 total comp

$57,013

Sub-department: MnSCU MAN Classified I-N
Base pay: $56,013
Overtime: $0
Other pay: $1,000
Benefits: $0
Total compensation: $57,013
Hire date: 2022-10-14
Employment type: Full-Time
Pay grade: 64
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Blue Earth

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: E26
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

At MN St Colleges & Universities, Nicole Smith serves as a Customer Services Specialist Senior within Mnscu Man Classified I-N. Hired in 2022, they have about 3 years of service, working full-time. Their 2025 pay totaled $57,013. Union affiliation: Clerical.

Lynda Williams

Customer Services Specialist Senior/MN St Colleges & Universities

2024 total comp

$56,668

Sub-department: MnSCU St Paul TC AFSCME
Base pay: $56,648
Overtime: $20
Other pay: $0
Benefits: $0
Total compensation: $56,668
Hire date: 2006-11-27
Employment type: Full-Time
Pay grade: 64
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Ramsey

Source-specific fields

Active on June 30, 2024: No
Agency Number: E26
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

At MN St Colleges & Universities, Lynda Williams serves as a Customer Services Specialist Senior within Mnscu St Paul Tc AFSCME. Hired in 2006, they have about 18 years of service, working full-time. Their 2024 pay totaled $56,668. They are represented by Clerical.

Amanda Solem

Customer Services Specialist Senior/MN St Colleges & Universities

2025 total comp

$56,637

Sub-department: MnSCU Mn State CTC MH Class
Base pay: $56,623
Overtime: $0
Other pay: $14
Benefits: $0
Total compensation: $56,637
Hire date: 2018-07-11
Employment type: Full-Time
Pay grade: 64
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Clay

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: E26
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Amanda Solem holds the role of Customer Services Specialist Senior at MN St Colleges & Universities within Mnscu MN State Ctc Mh Class. Hired in 2018, they have about 7 years of service as a full-time employee. In 2025, their total compensation was $56,637. Their bargaining unit is Clerical.