Minnesota / MN St Colleges & Universities / Customer Services Specialist

Job-title file

Customer Services Specialist

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

62 employees hold this title in MN St Colleges & Universities. Median total compensation for the role is $11,689, below the department median of $62,587.

Employees: 62
Total payroll: $1.3M
Role median: $11,689
Agency median: $62,587
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$109$52,175+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 62 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across Minnesota

Customer Services Specialist is held in 14 Minnesota departments. In MN St Colleges & Universities, the median of $11,689 ranks #12 of 14.

Highest-paying departments for this role

Public Safety Department

$51,996 · 1

Employ & Econ Development Department

$51,993 · 1

Health Department

$42,830 · 9

Attorney General's Office

$41,963 · 1

Teachers Retirement Associate

$35,532 · 2

Lottery

$29,914 · 2

Veterans Affairs Department

$26,873 · 4

Perpich Center for Arts Education

$25,675 · 3

Transportation Department

$23,590 · 3

Explore Minnesota Tourism

$21,826 · 9

Minnesota Zoological Garden

$15,422 · 45

Public Employees Retire Associate

$11,589 · 3

Median total compensation for the Customer Services Specialist role in other Minnesotadepartments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 1

Casandra Montalvan

Customer Services Specialist/MN St Colleges & Universities

2025 total comp

$43,880

Sub-department: MnSCU Dakota Cty TC Classified
Base pay: $43,880
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $43,880
Hire date: 2022-12-28
Employment type: Full-Time
Pay grade: 60
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Dakota

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: E26
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Casandra Montalvan works as a Customer Services Specialist for MN St Colleges & Universities within Mnscu Dakota Cty Tc Classified. Hired in 2022, they have about 3 years of service as a full-time employee. Casandra earned $43,880 in 2025. Union affiliation: Clerical.

Jamie Schroeder

Customer Services Specialist/MN St Colleges & Universities

2024 total comp

$42,778

Sub-department: MnSCU Rochester TC Classified
Base pay: $39,841
Overtime: $2,937
Other pay: $0
Benefits: $0
Total compensation: $42,778
Hire date: 2008-04-22
Employment type: Part-Time
Pay grade: 58
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 0.8
Work county: Olmsted

Source-specific fields

Active on June 30, 2024: Yes
Agency Number: E26
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Jamie Schroeder works as a Customer Services Specialist for MN St Colleges & Universities within Mnscu Rochester Tc Classified. They have served since 2008 (about 16 years) as a part-time, 0.8 FTE employee. Jamie earned $42,778 in 2024. They are represented by Clerical.