Minnesota / MN St Colleges & Universities / Customer Services Specialist

Job-title file

Customer Services Specialist

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

62 employees hold this title in MN St Colleges & Universities. Median total compensation for the role is $11,689, below the department median of $62,587.

Employees: 62
Total payroll: $1.3M
Role median: $11,689
Agency median: $62,587
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$109$52,175+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 62 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across Minnesota

Customer Services Specialist is held in 14 Minnesota departments. In MN St Colleges & Universities, the median of $11,689 ranks #12 of 14.

Highest-paying departments for this role

Public Safety Department

$51,996 · 1

Employ & Econ Development Department

$51,993 · 1

Health Department

$42,830 · 9

Attorney General's Office

$41,963 · 1

Teachers Retirement Associate

$35,532 · 2

Lottery

$29,914 · 2

Veterans Affairs Department

$26,873 · 4

Perpich Center for Arts Education

$25,675 · 3

Transportation Department

$23,590 · 3

Explore Minnesota Tourism

$21,826 · 9

Minnesota Zoological Garden

$15,422 · 45

Public Employees Retire Associate

$11,589 · 3

Median total compensation for the Customer Services Specialist role in other Minnesotadepartments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 1

Alyssa Ternes

Customer Services Specialist/MN St Colleges & Universities

2024 total comp

$4,506

Sub-department: MnSCU MNC Itasca CC Classified
Base pay: $4,506
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $4,506
Hire date: 2023-10-23
Employment type: Intermittent
Pay grade: 58
Union / bargaining unit: Insufficient Work Time
Pay basis: Hourly
Full-time equivalent (FTE): 0.25
Work county: Itasca

Source-specific fields

Active on June 30, 2024: Yes
Agency Number: E26
Bargaining Unit Number: 218
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Alyssa Ternes holds the role of Customer Services Specialist at MN St Colleges & Universities within Mnscu Mnc Itasca Cc Classified. They have served since 2023 (about a year) as a intermittent, 0.25 FTE employee. In 2024, their total compensation was $4,506. Union affiliation: Insufficient Work Time.

Jair Farias-Nuno

Customer Services Specialist/MN St Colleges & Universities

2025 total comp

$4,151

Sub-department: MnSCU St Paul TC AFSCME
Base pay: $4,151
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $4,151
Hire date: 2023-08-02
Employment type: Intermittent
Pay grade: 60
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 0.15
Work county: Ramsey

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: E26
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

At MN St Colleges & Universities, Jair Farias-Nuno serves as a Customer Services Specialist within Mnscu St Paul Tc AFSCME. Their tenure dates to 2023, about 2 years, working intermittent, 0.15 FTE. Their 2025 pay totaled $4,151. Union affiliation: Clerical.

Paula Behrens

Customer Services Specialist/MN St Colleges & Universities

2025 total comp

$3,492

Sub-department: MnSCU MnWest Worth CC Class
Base pay: $3,492
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $3,492
Hire date: 2011-07-25
Employment type: Part-Time
Pay grade: 60
Union / bargaining unit: Insufficient Work Time
Pay basis: Hourly
Full-time equivalent (FTE): 0.15
Work county: Nobles

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: E26
Bargaining Unit Number: 218
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Paula Behrens works as a Customer Services Specialist for MN St Colleges & Universities within Mnscu Mnwest Worth Cc Class. They have served since 2011 (about 14 years) as a part-time, 0.15 FTE employee. Paula earned $3,492 in 2025. Union affiliation: Insufficient Work Time.

Margaret Mulligan

Customer Services Specialist/MN St Colleges & Universities

2025 total comp

$3,440

Sub-department: MnSCU Rochester TC Classified
Base pay: $3,440
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $3,440
Hire date: 2010-08-09
Employment type: Intermittent
Pay grade: 60
Union / bargaining unit: Insufficient Work Time
Pay basis: Hourly
Full-time equivalent (FTE): 0.1
Work county: Olmsted

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: E26
Bargaining Unit Number: 218
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Margaret Mulligan holds the role of Customer Services Specialist at MN St Colleges & Universities within Mnscu Rochester Tc Classified. Their tenure dates to 2010, about 15 years as a intermittent, 0.1 FTE employee. In 2025, their total compensation was $3,440. Union affiliation: Insufficient Work Time.

Nikki Mallak

Customer Services Specialist/MN St Colleges & Universities

2025 total comp

$3,250

Sub-department: MnSCU Rdgwtr Hutch TC Class
Base pay: $3,250
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $3,250
Hire date: 2024-09-16
Employment type: Intermittent
Pay grade: 60
Union / bargaining unit: Insufficient Work Time
Pay basis: Hourly
Full-time equivalent (FTE): 0.05
Work county: Mcleod

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: E26
Bargaining Unit Number: 218
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Nikki Mallak works as a Customer Services Specialist for MN St Colleges & Universities within Mnscu Rdgwtr Hutch Tc Class. Hired in 2024, they have about a year of service as a intermittent, 0.05 FTE employee. Nikki earned $3,250 in 2025. Union affiliation: Insufficient Work Time.

Derrek Friesen

Customer Services Specialist/MN St Colleges & Universities

2024 total comp

$2,901

Sub-department: MnSCU Mn State CTC MH Class
Base pay: $2,901
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $2,901
Hire date: 2023-11-15
Employment type: Intermittent
Pay grade: 58
Union / bargaining unit: Insufficient Work Time
Pay basis: Hourly
Full-time equivalent (FTE): 0.25
Work county: Clay

Source-specific fields

Active on June 30, 2024: Yes
Agency Number: E26
Bargaining Unit Number: 218
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Derrek Friesen holds the role of Customer Services Specialist at MN St Colleges & Universities within Mnscu MN State Ctc Mh Class. Hired in 2023, they have about a year of service as a intermittent, 0.25 FTE employee. In 2024, their total compensation was $2,901. They are represented by Insufficient Work Time.

Linda Fuerstenberg

Customer Services Specialist/MN St Colleges & Universities

2025 total comp

$2,760

Sub-department: MnSCU MnWest Worth CC Class
Base pay: $2,760
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $2,760
Hire date: 2020-08-10
Employment type: Part-Time
Pay grade: 60
Union / bargaining unit: Insufficient Work Time
Pay basis: Hourly
Full-time equivalent (FTE): 0.33
Work county: Nobles

Source-specific fields

Active on June 30, 2025: No
Agency Number: E26
Bargaining Unit Number: 218
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Linda Fuerstenberg holds the role of Customer Services Specialist at MN St Colleges & Universities within Mnscu Mnwest Worth Cc Class. They have served since 2020 (about 5 years) as a part-time, 0.33 FTE employee. In 2025, their total compensation was $2,760. Union affiliation: Insufficient Work Time.