Minnesota / MN St Colleges & Universities / Customer Services Specialist

Job-title file

Customer Services Specialist

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

62 employees hold this title in MN St Colleges & Universities. Median total compensation for the role is $11,689, below the department median of $62,587.

Employees: 62
Total payroll: $1.3M
Role median: $11,689
Agency median: $62,587
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$109$52,175+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 62 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across Minnesota

Customer Services Specialist is held in 14 Minnesota departments. In MN St Colleges & Universities, the median of $11,689 ranks #12 of 14.

Highest-paying departments for this role

Public Safety Department

$51,996 · 1

Employ & Econ Development Department

$51,993 · 1

Health Department

$42,830 · 9

Attorney General's Office

$41,963 · 1

Teachers Retirement Associate

$35,532 · 2

Lottery

$29,914 · 2

Veterans Affairs Department

$26,873 · 4

Perpich Center for Arts Education

$25,675 · 3

Transportation Department

$23,590 · 3

Explore Minnesota Tourism

$21,826 · 9

Minnesota Zoological Garden

$15,422 · 45

Public Employees Retire Associate

$11,589 · 3

Median total compensation for the Customer Services Specialist role in other Minnesotadepartments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 2

Jesse Ness

Customer Services Specialist/MN St Colleges & Universities

2024 total comp

$6,208

Sub-department: MnSCU NW Bemidji TC Classified
Base pay: $5,957
Overtime: $0
Other pay: $251
Benefits: $0
Total compensation: $6,208
Hire date: 2016-07-11
Employment type: Part-Time
Pay grade: 58
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 0.5
Work county: Beltrami

Source-specific fields

Active on June 30, 2024: No
Agency Number: E26
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

At MN St Colleges & Universities, Jesse Ness serves as a Customer Services Specialist within Mnscu Nw Bemidji Tc Classified. Their tenure dates to 2016, about 8 years, working part-time, 0.5 FTE. Their 2024 pay totaled $6,208. Their bargaining unit is Clerical.

Stephen Wagner

Customer Services Specialist/MN St Colleges & Universities

2024 total comp

$6,072

Sub-department: MnSCU Ank Ram Camb CC In/Em/Te
Base pay: $6,072
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $6,072
Hire date: 2024-01-03
Employment type: Intermittent
Pay grade: 58
Union / bargaining unit: Insufficient Work Time
Pay basis: Hourly
Full-time equivalent (FTE): 0.25
Work county: Isanti

Source-specific fields

Active on June 30, 2024: Yes
Agency Number: E26
Bargaining Unit Number: 218
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Stephen Wagner holds the role of Customer Services Specialist at MN St Colleges & Universities within Mnscu Ank Ram Camb Cc In/Em/Te. They have served since 2024 (under a year) as a intermittent, 0.25 FTE employee. In 2024, their total compensation was $6,072. Their bargaining unit is Insufficient Work Time.

Prince Wallace

Customer Services Specialist/MN St Colleges & Universities

2025 total comp

$6,006

Sub-department: MnSCU St Cloud TC Classified
Base pay: $6,006
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $6,006
Hire date: 2024-08-14
Employment type: Part-Time
Pay grade: 60
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 0.8
Work county: Stearns

Source-specific fields

Active on June 30, 2025: No
Agency Number: E26
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Prince Wallace holds the role of Customer Services Specialist at MN St Colleges & Universities within Mnscu St Cloud Tc Classified. Their tenure dates to 2024, about a year as a part-time, 0.8 FTE employee. In 2025, their total compensation was $6,006. Union affiliation: Clerical.

Emma Uphus

Customer Services Specialist/MN St Colleges & Universities

2024 total comp

$5,869

Sub-department: MnSCU Rochester TC Classified
Base pay: $5,869
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $5,869
Hire date: 2024-01-08
Employment type: Part-Time
Pay grade: 58
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 0.5
Work county: Olmsted

Source-specific fields

Active on June 30, 2024: No
Agency Number: E26
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Emma Uphus is a Customer Services Specialist at MN St Colleges & Universities within Mnscu Rochester Tc Classified. They have served since 2024 (under a year), working part-time, 0.5 FTE. 2024 total compensation came to $5,869. They are represented by Clerical.

Alyssa Ternes

Customer Services Specialist/MN St Colleges & Universities

2024 total comp

$4,506

Sub-department: MnSCU MNC Itasca CC Classified
Base pay: $4,506
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $4,506
Hire date: 2023-10-23
Employment type: Intermittent
Pay grade: 58
Union / bargaining unit: Insufficient Work Time
Pay basis: Hourly
Full-time equivalent (FTE): 0.25
Work county: Itasca

Source-specific fields

Active on June 30, 2024: Yes
Agency Number: E26
Bargaining Unit Number: 218
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Alyssa Ternes holds the role of Customer Services Specialist at MN St Colleges & Universities within Mnscu Mnc Itasca Cc Classified. They have served since 2023 (about a year) as a intermittent, 0.25 FTE employee. In 2024, their total compensation was $4,506. Union affiliation: Insufficient Work Time.

Jair Farias-Nuno

Customer Services Specialist/MN St Colleges & Universities

2025 total comp

$4,151

Sub-department: MnSCU St Paul TC AFSCME
Base pay: $4,151
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $4,151
Hire date: 2023-08-02
Employment type: Intermittent
Pay grade: 60
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 0.15
Work county: Ramsey

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: E26
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

At MN St Colleges & Universities, Jair Farias-Nuno serves as a Customer Services Specialist within Mnscu St Paul Tc AFSCME. Their tenure dates to 2023, about 2 years, working intermittent, 0.15 FTE. Their 2025 pay totaled $4,151. Union affiliation: Clerical.

Paula Behrens

Customer Services Specialist/MN St Colleges & Universities

2025 total comp

$3,492

Sub-department: MnSCU MnWest Worth CC Class
Base pay: $3,492
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $3,492
Hire date: 2011-07-25
Employment type: Part-Time
Pay grade: 60
Union / bargaining unit: Insufficient Work Time
Pay basis: Hourly
Full-time equivalent (FTE): 0.15
Work county: Nobles

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: E26
Bargaining Unit Number: 218
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Paula Behrens works as a Customer Services Specialist for MN St Colleges & Universities within Mnscu Mnwest Worth Cc Class. They have served since 2011 (about 14 years) as a part-time, 0.15 FTE employee. Paula earned $3,492 in 2025. Union affiliation: Insufficient Work Time.

Margaret Mulligan

Customer Services Specialist/MN St Colleges & Universities

2025 total comp

$3,440

Sub-department: MnSCU Rochester TC Classified
Base pay: $3,440
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $3,440
Hire date: 2010-08-09
Employment type: Intermittent
Pay grade: 60
Union / bargaining unit: Insufficient Work Time
Pay basis: Hourly
Full-time equivalent (FTE): 0.1
Work county: Olmsted

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: E26
Bargaining Unit Number: 218
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Margaret Mulligan holds the role of Customer Services Specialist at MN St Colleges & Universities within Mnscu Rochester Tc Classified. Their tenure dates to 2010, about 15 years as a intermittent, 0.1 FTE employee. In 2025, their total compensation was $3,440. Union affiliation: Insufficient Work Time.

Nikki Mallak

Customer Services Specialist/MN St Colleges & Universities

2025 total comp

$3,250

Sub-department: MnSCU Rdgwtr Hutch TC Class
Base pay: $3,250
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $3,250
Hire date: 2024-09-16
Employment type: Intermittent
Pay grade: 60
Union / bargaining unit: Insufficient Work Time
Pay basis: Hourly
Full-time equivalent (FTE): 0.05
Work county: Mcleod

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: E26
Bargaining Unit Number: 218
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Nikki Mallak works as a Customer Services Specialist for MN St Colleges & Universities within Mnscu Rdgwtr Hutch Tc Class. Hired in 2024, they have about a year of service as a intermittent, 0.05 FTE employee. Nikki earned $3,250 in 2025. Union affiliation: Insufficient Work Time.

Derrek Friesen

Customer Services Specialist/MN St Colleges & Universities

2024 total comp

$2,901

Sub-department: MnSCU Mn State CTC MH Class
Base pay: $2,901
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $2,901
Hire date: 2023-11-15
Employment type: Intermittent
Pay grade: 58
Union / bargaining unit: Insufficient Work Time
Pay basis: Hourly
Full-time equivalent (FTE): 0.25
Work county: Clay

Source-specific fields

Active on June 30, 2024: Yes
Agency Number: E26
Bargaining Unit Number: 218
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Derrek Friesen holds the role of Customer Services Specialist at MN St Colleges & Universities within Mnscu MN State Ctc Mh Class. Hired in 2023, they have about a year of service as a intermittent, 0.25 FTE employee. In 2024, their total compensation was $2,901. They are represented by Insufficient Work Time.

Linda Fuerstenberg

Customer Services Specialist/MN St Colleges & Universities

2025 total comp

$2,760

Sub-department: MnSCU MnWest Worth CC Class
Base pay: $2,760
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $2,760
Hire date: 2020-08-10
Employment type: Part-Time
Pay grade: 60
Union / bargaining unit: Insufficient Work Time
Pay basis: Hourly
Full-time equivalent (FTE): 0.33
Work county: Nobles

Source-specific fields

Active on June 30, 2025: No
Agency Number: E26
Bargaining Unit Number: 218
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Linda Fuerstenberg holds the role of Customer Services Specialist at MN St Colleges & Universities within Mnscu Mnwest Worth Cc Class. They have served since 2020 (about 5 years) as a part-time, 0.33 FTE employee. In 2025, their total compensation was $2,760. Union affiliation: Insufficient Work Time.

Lisa Hoelzer

Customer Services Specialist/MN St Colleges & Universities

2025 total comp

$2,403

Sub-department: MnSCU Mn State CTC MH Class
Base pay: $2,403
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $2,403
Hire date: 2025-01-22
Employment type: Intermittent
Pay grade: 60
Union / bargaining unit: Insufficient Work Time
Pay basis: Hourly
Full-time equivalent (FTE): 0.25
Work county: Clay

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: E26
Bargaining Unit Number: 218
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Lisa Hoelzer is a Customer Services Specialist at MN St Colleges & Universities within Mnscu MN State Ctc Mh Class. Their tenure dates to 2025, under a year, working intermittent, 0.25 FTE. 2025 total compensation came to $2,403. They are represented by Insufficient Work Time.

Robyn Bell

Customer Services Specialist/MN St Colleges & Universities

2025 total comp

$2,373

Sub-department: MnSCU MnWest Worth CC Class
Base pay: $2,373
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $2,373
Hire date: 2020-08-10
Employment type: Part-Time
Pay grade: 60
Union / bargaining unit: Insufficient Work Time
Pay basis: Hourly
Full-time equivalent (FTE): 0.13
Work county: Nobles

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: E26
Bargaining Unit Number: 218
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

At MN St Colleges & Universities, Robyn Bell serves as a Customer Services Specialist within Mnscu Mnwest Worth Cc Class. They have served since 2020 (about 5 years), working part-time, 0.13 FTE. Their 2025 pay totaled $2,373. Their bargaining unit is Insufficient Work Time.

Henry Smith

Customer Services Specialist/MN St Colleges & Universities

2024 total comp

$2,284

Sub-department: MnSCU N Hennepin CC Classified
Base pay: $2,284
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $2,284
Hire date: 2022-12-15
Employment type: Intermittent
Pay grade: 58
Union / bargaining unit: Insufficient Work Time
Pay basis: Hourly
Full-time equivalent (FTE): 0.5
Work county: Hennepin

Source-specific fields

Active on June 30, 2024: No
Agency Number: E26
Bargaining Unit Number: 218
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Henry Smith holds the role of Customer Services Specialist at MN St Colleges & Universities within Mnscu N Hennepin Cc Classified. They have served since 2022 (about 2 years) as a intermittent, 0.5 FTE employee. In 2024, their total compensation was $2,284. Their bargaining unit is Insufficient Work Time.

Ana Kinney

Customer Services Specialist/MN St Colleges & Universities

2024 total comp

$2,019

Sub-department: MnSCU St Cloud TC Classified
Base pay: $1,941
Overtime: $78
Other pay: $0
Benefits: $0
Total compensation: $2,019
Hire date: 2022-08-15
Employment type: Part-Time
Pay grade: 58
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 0.8
Work county: Stearns

Source-specific fields

Active on June 30, 2024: No
Agency Number: E26
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Ana Kinney works as a Customer Services Specialist for MN St Colleges & Universities within Mnscu St Cloud Tc Classified. They have served since 2022 (about 2 years) as a part-time, 0.8 FTE employee. Ana earned $2,019 in 2024. Union affiliation: Clerical.

Drew Harinen

Customer Services Specialist/MN St Colleges & Universities

2024 total comp

$1,807

Sub-department: MnSCU N Hennepin CC AFSCME/B
Base pay: $1,807
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $1,807
Hire date: 2021-08-02
Employment type: Intermittent
Pay grade: 58
Union / bargaining unit: Insufficient Work Time
Pay basis: Hourly
Full-time equivalent (FTE): 0.5
Work county: Hennepin

Source-specific fields

Active on June 30, 2024: No
Agency Number: E26
Bargaining Unit Number: 218
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Drew Harinen is a Customer Services Specialist at MN St Colleges & Universities within Mnscu N Hennepin Cc Afscme/B. Their tenure dates to 2021, about 3 years, working intermittent, 0.5 FTE. 2024 total compensation came to $1,807. Their bargaining unit is Insufficient Work Time.

Rae Claveau

Customer Services Specialist/MN St Colleges & Universities

2024 total comp

$1,682

Sub-department: MnSCU Ank Ram Camb CC In/Em/Te
Base pay: $72
Overtime: $0
Other pay: $1,611
Benefits: $0
Total compensation: $1,682
Hire date: 2010-11-04
Employment type: Intermittent
Pay grade: 58
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 0.25
Work county: Isanti

Source-specific fields

Active on June 30, 2024: No
Agency Number: E26
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

At MN St Colleges & Universities, Rae Claveau serves as a Customer Services Specialist within Mnscu Ank Ram Camb Cc In/Em/Te. Hired in 2010, they have about 14 years of service, working intermittent, 0.25 FTE. Their 2024 pay totaled $1,682. They are represented by Clerical.

Claire Bohlen

Customer Services Specialist/MN St Colleges & Universities

2025 total comp

$1,555

Sub-department: MnSCU MnWest Worth CC Class
Base pay: $1,555
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $1,555
Hire date: 2025-03-19
Employment type: Part-Time
Pay grade: 60
Union / bargaining unit: Insufficient Work Time
Pay basis: Hourly
Full-time equivalent (FTE): 0.33
Work county: Nobles

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: E26
Bargaining Unit Number: 218
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Claire Bohlen holds the role of Customer Services Specialist at MN St Colleges & Universities within Mnscu Mnwest Worth Cc Class. They have served since 2025 (under a year) as a part-time, 0.33 FTE employee. In 2025, their total compensation was $1,555. Union affiliation: Insufficient Work Time.

Rochelle Wainberg

Customer Services Specialist/MN St Colleges & Universities

2025 total comp

$1,485

Sub-department: MnSCU Rochester CC Classified
Base pay: $1,485
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $1,485
Hire date: 2024-08-05
Employment type: Full-Time
Pay grade: 60
Union / bargaining unit: Insufficient Work Time
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Olmsted

Source-specific fields

Active on June 30, 2025: No
Agency Number: E26
Bargaining Unit Number: 218
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Rochelle Wainberg holds the role of Customer Services Specialist at MN St Colleges & Universities within Mnscu Rochester Cc Classified. Hired in 2024, they have about a year of service as a full-time employee. In 2025, their total compensation was $1,485. Their bargaining unit is Insufficient Work Time.

Victoria Banuelos

Customer Services Specialist/MN St Colleges & Universities

2025 total comp

$1,459

Sub-department: MnSCU Rochester TC Classified
Base pay: $1,459
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $1,459
Hire date: 2025-05-01
Employment type: Part-Time
Pay grade: 60
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 0.5
Work county: Olmsted

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: E26
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

At MN St Colleges & Universities, Victoria Banuelos serves as a Customer Services Specialist within Mnscu Rochester Tc Classified. Their tenure dates to 2025, under a year, working part-time, 0.5 FTE. Their 2025 pay totaled $1,459. They are represented by Clerical.

Tillie Hogenson

Customer Services Specialist/MN St Colleges & Universities

2024 total comp

$832

Sub-department: MnSCU N Hennepin CC Classified
Base pay: $832
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $832
Hire date: 2021-07-26
Employment type: Intermittent
Pay grade: 58
Union / bargaining unit: Insufficient Work Time
Pay basis: Hourly
Full-time equivalent (FTE): 0.5
Work county: Hennepin

Source-specific fields

Active on June 30, 2024: No
Agency Number: E26
Bargaining Unit Number: 218
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

At MN St Colleges & Universities, Tillie Hogenson serves as a Customer Services Specialist within Mnscu N Hennepin Cc Classified. Hired in 2021, they have about 3 years of service, working intermittent, 0.5 FTE. Their 2024 pay totaled $832. Union affiliation: Insufficient Work Time.

Caroline Munsterman

Customer Services Specialist/MN St Colleges & Universities

2024 total comp

$109

Sub-department: MnSCU Ank Ram CC Int/Emer/Temp
Base pay: $109
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $109
Hire date: 2017-02-08
Employment type: Intermittent
Pay grade: 58
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 0.25
Work county: Anoka

Source-specific fields

Active on June 30, 2024: No
Agency Number: E26
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Caroline Munsterman holds the role of Customer Services Specialist at MN St Colleges & Universities within Mnscu Ank Ram Cc Int/Emer/Temp. Hired in 2017, they have about 7 years of service as a intermittent, 0.25 FTE employee. In 2024, their total compensation was $109. They are represented by Clerical.