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Tennessee / Mental Health / Telephone Operator 1

Job-title file

Telephone Operator 1

Operate, maintain, and repair equipment or facilities, performing skilled hands-on work.

6 employees hold this title in Mental Health. Median total compensation for the role is $37,450, below the department median of $52,260.

Employees
6
Total payroll
$217.9K
Role median
$37,450
Agency median
$52,260
Comparison
Below

Compared with the local labor market

Telephone Operator 1 pay vs. Tennessee

Across all employers in Tennessee, the median wage for Receptionists and Information Clerksabout 11,460 people is $34,910. Mental Health pays a median base salary of $36,373 for this role, 4% above that figureabout the 57th percentile of local pay for the occupation.

Where Mental Health sits in the local pay range

10th
25th
Median
75th
90th
$25,400
$29,380
$34,910
$39,840
$45,980
Mental Health median · $36,373

The bar is the range of annual wages for Receptionists and Information Clerks across every employer in Tennessee, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Mental Health’s median base salary for this role. Both figures are base pay only.

And across the country

Nationwide, the median wage for Receptionists and Information Clerksabout 910,180 people is $38,010. Mental Health’s median base salary is 4% below that national figure, about the 40th percentile of pay for the occupation nationally.

10th
25th
Median
75th
90th
$28,760
$33,960
$38,010
$45,130
$49,950
Mental Health median · $36,373

Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Tennessee range relative to the national one.

Median total compensation for this role at Mental Health is $37,450, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Compare jurisdictions

Telephone Operator beyond Tennessee

This role is reported in 7 jurisdictions. In Tennessee, the median of $37,450 ranks #4 of 7. See Telephone Operator across all of Tennessee

Highest-paying jurisdictions for this role

Median total compensation for comparable Telephone Operator roles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Same department

Other job titles in Mental Health

Record list

Employees with this title

Page 1

Wanda Wallace

Telephone Operator 1/Mental Health

2026 total comp
$41,928
Sub-department
Telephone
Base pay
$40,596
Overtime
$0
Other pay
$1,332
Benefits
$0
Total compensation
$41,928
Employment type
Full-Time
Pay basis
Monthly
Middle name
K

Source-specific fields

Compensation Rate
$3,383
Employee ID
396448

Wanda Wallace works as a Telephone Operator 1 for Mental Health within Telephone. Their status is full-time. Wanda earned $41,928 in 2026.

Brandi Humphrey

Telephone Operator 1/Mental Health

2026 total comp
$39,056
Sub-department
Telephone
Base pay
$37,980
Overtime
$0
Other pay
$1,076
Benefits
$0
Total compensation
$39,056
Employment type
Full-Time
Pay basis
Monthly
Middle name
Michelle

Source-specific fields

Compensation Rate
$3,165
Employee ID
423952

Brandi Humphrey is a Telephone Operator 1 at Mental Health within Telephone. They work full-time. 2026 total compensation came to $39,056.

Joanie Oliver

Telephone Operator 1/Mental Health

2026 total comp
$38,334
Sub-department
Telephone
Base pay
$36,180
Overtime
$0
Other pay
$2,154
Benefits
$0
Total compensation
$38,334
Employment type
Full-Time
Pay basis
Monthly
Middle name
M

Source-specific fields

Compensation Rate
$3,015
Employee ID
470482

At Mental Health, Joanie Oliver serves as a Telephone Operator 1 within Telephone. They work full-time. Their 2026 pay totaled $38,334.

Eniola Richmond-Mckinney

Telephone Operator 1/Mental Health

2026 total comp
$36,566
Sub-department
Telephone
Base pay
$36,566
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$36,566
Employment type
Part-Time
Pay basis
Hourly

Source-specific fields

Compensation Rate
$18
Employee ID
146698

Eniola Richmond-Mckinney is a Telephone Operator 1 at Mental Health within Telephone. They work part-time. 2026 total compensation came to $36,566.

Sabrina Jones

Telephone Operator 1/Mental Health

2026 total comp
$33,866
Sub-department
Telephone
Base pay
$32,808
Overtime
$0
Other pay
$1,058
Benefits
$0
Total compensation
$33,866
Employment type
Full-Time
Pay basis
Monthly
Middle name
N

Source-specific fields

Compensation Rate
$2,734
Employee ID
612504

Sabrina Jones works as a Telephone Operator 1 for Mental Health within Telephone. Their status is full-time. Sabrina earned $33,866 in 2026.

Bethany Mann

Telephone Operator 1/Mental Health

2026 total comp
$28,188
Sub-department
Telephone
Base pay
$28,188
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$28,188
Employment type
Full-Time
Pay basis
Monthly
Middle name
Michelle

Source-specific fields

Compensation Rate
$2,349
Employee ID
701945

Bethany Mann is a Telephone Operator 1 at Mental Health within Telephone. They work full-time. 2026 total compensation came to $28,188.