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Texas / Comptroller of Public Accounts / Customer Service Representative I

Job-title file

Customer Service Representative I

Carry out the duties of this position in support of the agency's public mission.

9 employees hold this title in Comptroller of Public Accounts. Median total compensation for the role is $45,095, below the department median of $80,437.

Employees
9
Total payroll
$405.9K
Role median
$45,095
Agency median
$80,437
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$45,095$45,115+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 9 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compared with the local labor market

Customer Service Representative I pay vs. Texas

Across all employers in Texas, the median wage for Customer Service Representatives — about 337,170 people — is $40,420. Comptroller of Public Accounts pays a median base salary of $49,063 for this role, 21% above that figureabout the 76th percentile of local pay for the occupation.

Where Comptroller of Public Accounts sits in the local pay range

10th
25th
Median
75th
90th
$29,320
$35,420
$40,420
$48,300
$59,590
Comptroller of Public Accounts median · $49,063

The bar is the range of annual wages for Customer Service Representatives across every employer in Texas, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Comptroller of Public Accounts’s median base salary for this role. Both figures are base pay only.

And across the country

Nationwide, the median wage for Customer Service Representatives — about 2,595,750 people — is $44,770. Comptroller of Public Accounts’s median base salary is 10% above that national figure, about the 65th percentile of pay for the occupation nationally.

10th
25th
Median
75th
90th
$31,750
$36,870
$44,770
$51,780
$63,590
Comptroller of Public Accounts median · $49,063

Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Texas range relative to the national one.

Median total compensation for this role at Comptroller of Public Accounts is $49,063, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Compare departments

This role across Texas

Customer Service Representative I is held in 14 Texas departments. In Comptroller of Public Accounts, the median of $45,095 ranks #3 of 14.

Highest-paying departments for this role

Median total compensation for the Customer Service Representative I role in other Texasdepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Customer Service Representative beyond Texas

This role is reported in 8 jurisdictions. In Texas, the median of $42,920 ranks #5 of 8. See Customer Service Representative across all of Texas

Highest-paying jurisdictions for this role

City of Boston
$48,966 · 19
Georgia
$39,449 · 10
City of Milwaukee
$29,848 · 103
Missouri
$19,342 · 757

Median total compensation for comparable Customer Service Representativeroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Peggy De Leon

Customer Service Representative I/Comptroller of Public Accounts

2025 total comp
$45,095
Base pay
$45,095
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$45,095
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
A

Source-specific fields

Class Code
0132
Hire Date
Dec 1, 2022
Monthly Pay
$3,758
State Employee Number
1573922

Peggy De Leon works as a Customer Service Representative I for Comptroller of Public Accounts. Their status is crf - classified regular full-time. Peggy earned $45,095 in 2025.

Arthur Lara

Customer Service Representative I/Comptroller of Public Accounts

2026 total comp
$45,095
Base pay
$45,095
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$45,095
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
J

Source-specific fields

Class Code
132
Hire Date
Apr 1, 2023
Monthly Pay
$3,758
State Employee Number
1631435

Arthur Lara works as a Customer Service Representative I for Comptroller of Public Accounts. Their status is crf - classified regular full-time. Arthur earned $45,095 in 2026.

Denisse Rodriguez

Customer Service Representative I/Comptroller of Public Accounts

2026 total comp
$45,095
Base pay
$45,095
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$45,095
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
E

Source-specific fields

Class Code
132
Hire Date
Mar 1, 2025
Monthly Pay
$3,758
State Employee Number
1773084

Denisse Rodriguez holds the role of Customer Service Representative I at Comptroller of Public Accounts. Their status is crf - classified regular full-time. In 2026, their total compensation was $45,095.

Julio Longoria Jr

Customer Service Representative I/Comptroller of Public Accounts

2026 total comp
$45,095
Base pay
$45,095
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$45,095
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
C

Source-specific fields

Class Code
132
Hire Date
Aug 1, 2025
Monthly Pay
$3,758
State Employee Number
1795625

Julio Longoria Jr is a Customer Service Representative I at Comptroller of Public Accounts. They work crf - classified regular full-time. 2026 total compensation came to $45,095.

Dawn Mullings

Customer Service Representative I/Comptroller of Public Accounts

2026 total comp
$45,095
Base pay
$45,095
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$45,095
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
M

Source-specific fields

Class Code
132
Hire Date
Sep 1, 2025
Monthly Pay
$3,758
State Employee Number
1802426

Dawn Mullings is a Customer Service Representative I at Comptroller of Public Accounts. They work crf - classified regular full-time. 2026 total compensation came to $45,095.

David Perez

Customer Service Representative I/Comptroller of Public Accounts

2026 total comp
$45,095
Base pay
$45,095
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$45,095
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
S

Source-specific fields

Class Code
132
Hire Date
Oct 15, 2025
Monthly Pay
$3,758
State Employee Number
934884

David Perez works as a Customer Service Representative I for Comptroller of Public Accounts. Their status is crf - classified regular full-time. David earned $45,095 in 2026.

Jessica Sanchez

Customer Service Representative I/Comptroller of Public Accounts

2026 total comp
$45,095
Base pay
$45,095
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$45,095
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1

Source-specific fields

Class Code
132
Hire Date
Apr 15, 2025
Monthly Pay
$3,758
State Employee Number
1248619

Jessica Sanchez is a Customer Service Representative I at Comptroller of Public Accounts. They work crf - classified regular full-time. 2026 total compensation came to $45,095.

Rosa Tellez

Customer Service Representative I/Comptroller of Public Accounts

2026 total comp
$45,095
Base pay
$45,095
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$45,095
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
M

Source-specific fields

Class Code
132
Hire Date
Aug 15, 2025
Monthly Pay
$3,758
State Employee Number
1795627

Rosa Tellez works as a Customer Service Representative I for Comptroller of Public Accounts. Their status is crf - classified regular full-time. Rosa earned $45,095 in 2026.

Tania Villarreal

Customer Service Representative I/Comptroller of Public Accounts

2026 total comp
$45,095
Base pay
$45,095
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$45,095
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
L

Source-specific fields

Class Code
132
Hire Date
Aug 1, 2025
Monthly Pay
$3,758
State Employee Number
1795628

At Comptroller of Public Accounts, Tania Villarreal serves as a Customer Service Representative I. They work crf - classified regular full-time. Their 2026 pay totaled $45,095.