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Texas / Department of Public Safety / IT Support Specialist II

Job-title file

IT Support Specialist II

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

9 employees hold this title in Department of Public Safety. Median total compensation for the role is $47,048, below the department median of $68,978.

Employees
9
Total payroll
$432.5K
Role median
$47,048
Agency median
$68,978
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$45,600$54,051+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 9 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compared with the local labor market

IT Support Specialist II pay vs. Texas

Across all employers in Texas, the median wage for Computer User Support Specialistsabout 72,030 people is $59,490. Department of Public Safety pays a median base salary of $57,410 for this role, 3% below that figureabout the 46th percentile of local pay for the occupation.

Where Department of Public Safety sits in the local pay range

10th
25th
Median
75th
90th
$38,690
$47,270
$59,490
$72,820
$90,140
Department of Public Safety median · $57,410

The bar is the range of annual wages for Computer User Support Specialists across every employer in Texas, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Department of Public Safety’s median base salary for this role. Both figures are base pay only.

And across the country

Nationwide, the median wage for Computer User Support Specialistsabout 717,190 people is $61,860. Department of Public Safety’s median base salary is 7% below that national figure, about the 41st percentile of pay for the occupation nationally.

10th
25th
Median
75th
90th
$40,980
$49,000
$61,860
$79,040
$100,540
Department of Public Safety median · $57,410

Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Texas range relative to the national one.

Median total compensation for this role at Department of Public Safety is $57,410, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Compare departments

This role across Texas

IT Support Specialist II is held in 19 Texas departments. In Department of Public Safety, the median of $47,048 ranks #16 of 19.

Highest-paying departments for this role

Median total compensation for the IT Support Specialist II role in other Texasdepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

IT Support Specialist beyond Texas

This role is reported in 3 jurisdictions. In Texas, the median of $58,189 ranks #2 of 3. See IT Support Specialist across all of Texas

Highest-paying jurisdictions for this role

City of Milwaukee
$67,890 · 18
Georgia
$54,080 · 85

Median total compensation for comparable IT Support Specialist roles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Same department

Other job titles in Department of Public Safety

Record list

Employees with this title

Page 1

Thresa Cowan

IT Support Specialist II/Department of Public Safety

2026 total comp
$54,648
Base pay
$54,648
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$54,648
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
L

Source-specific fields

Class Code
229
Hire Date
Jul 2, 2012
Monthly Pay
$4,554
State Employee Number
194483

Thresa Cowan holds the role of IT Support Specialist II at Department of Public Safety. Their status is crf - classified regular full-time. In 2026, their total compensation was $54,648.

Jocelyn Wisnoski

IT Support Specialist II/Department of Public Safety

2026 total comp
$50,922
Base pay
$50,922
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$50,922
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
R

Source-specific fields

Class Code
229
Hire Date
Apr 1, 2022
Monthly Pay
$4,243
State Employee Number
1459530

Jocelyn Wisnoski is a IT Support Specialist II at Department of Public Safety. They work crf - classified regular full-time. 2026 total compensation came to $50,922.

Deanna Gaskin

IT Support Specialist II/Department of Public Safety

2026 total comp
$48,394
Base pay
$48,394
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$48,394
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
E

Source-specific fields

Class Code
229
Hire Date
Apr 1, 2022
Monthly Pay
$4,033
State Employee Number
1459563

Deanna Gaskin works as a IT Support Specialist II for Department of Public Safety. Their status is crf - classified regular full-time. Deanna earned $48,394 in 2026.

Caitlyn Navarro

IT Support Specialist II/Department of Public Safety

2026 total comp
$47,880
Base pay
$47,880
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$47,880
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
M

Source-specific fields

Class Code
229
Hire Date
Apr 1, 2023
Monthly Pay
$3,990
State Employee Number
1631716

At Department of Public Safety, Caitlyn Navarro serves as a IT Support Specialist II. They work crf - classified regular full-time. Their 2026 pay totaled $47,880.

Jeremy Pittmon

IT Support Specialist II/Department of Public Safety

2026 total comp
$47,048
Base pay
$47,048
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$47,048
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
T

Source-specific fields

Class Code
229
Hire Date
Feb 1, 2023
Monthly Pay
$3,921
State Employee Number
1580954

At Department of Public Safety, Jeremy Pittmon serves as a IT Support Specialist II. They work crf - classified regular full-time. Their 2026 pay totaled $47,048.

Gia Mckenna

IT Support Specialist II/Department of Public Safety

2026 total comp
$46,800
Base pay
$46,800
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$46,800
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
N

Source-specific fields

Class Code
229
Hire Date
Nov 15, 2023
Monthly Pay
$3,900
State Employee Number
1677448

Gia Mckenna is a IT Support Specialist II at Department of Public Safety. They work crf - classified regular full-time. 2026 total compensation came to $46,800.

Camille Mackey

IT Support Specialist II/Department of Public Safety

2026 total comp
$45,600
Base pay
$45,600
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$45,600
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
V

Source-specific fields

Class Code
229
Hire Date
Nov 15, 2022
Monthly Pay
$3,800
State Employee Number
1569416

Camille Mackey works as a IT Support Specialist II for Department of Public Safety. Their status is crf - classified regular full-time. Camille earned $45,600 in 2026.

Abby Wallace

IT Support Specialist II/Department of Public Safety

2026 total comp
$45,600
Base pay
$45,600
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$45,600
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
D

Source-specific fields

Class Code
229
Hire Date
Feb 15, 2023
Monthly Pay
$3,800
State Employee Number
1580824

Abby Wallace is a IT Support Specialist II at Department of Public Safety. They work crf - classified regular full-time. 2026 total compensation came to $45,600.

Patricia Sullivan

IT Support Specialist II/Department of Public Safety

2025 total comp
$45,600
Base pay
$45,600
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$45,600
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
J

Source-specific fields

Class Code
0229
Hire Date
Aug 1, 2019
Monthly Pay
$3,800
State Employee Number
1199653

Patricia Sullivan works as a IT Support Specialist II for Department of Public Safety. Their status is crf - classified regular full-time. Patricia earned $45,600 in 2025.