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Texas / Office of the Attorney General / Customer Service Representative V

Job-title file

Customer Service Representative V

Carry out the duties of this position in support of the agency's public mission.

2 employees hold this title in Office of the Attorney General. Median total compensation for the role is $51,726, below the department median of $68,266.

Employees
2
Total payroll
$103.5K
Role median
$51,726
Agency median
$68,266
Comparison
Below

Compared with the local labor market

Customer Service Representative V pay vs. Texas

Across all employers in Texas, the median wage for Customer Service Representatives — about 337,170 people — is $40,420. Office of the Attorney General pays a median base salary of $42,003 for this role, 4% above that figureabout the 55th percentile of local pay for the occupation.

Where Office of the Attorney General sits in the local pay range

10th
25th
Median
75th
90th
$29,320
$35,420
$40,420
$48,300
$59,590
Office of the Attorney General median · $42,003

The bar is the range of annual wages for Customer Service Representatives across every employer in Texas, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Office of the Attorney General’s median base salary for this role. Both figures are base pay only.

And across the country

Nationwide, the median wage for Customer Service Representatives — about 2,595,750 people — is $44,770. Office of the Attorney General’s median base salary is 6% below that national figure, about the 41st percentile of pay for the occupation nationally.

10th
25th
Median
75th
90th
$31,750
$36,870
$44,770
$51,780
$63,590
Office of the Attorney General median · $42,003

Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Texas range relative to the national one.

Median total compensation for this role at Office of the Attorney General is $42,003, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Compare departments

This role across Texas

Customer Service Representative V is held in 8 Texas departments. In Office of the Attorney General, the median of $51,726 ranks #7 of 8.

Highest-paying departments for this role

Median total compensation for the Customer Service Representative V role in other Texasdepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Customer Service Representative beyond Texas

This role is reported in 8 jurisdictions. In Texas, the median of $42,920 ranks #5 of 8. See Customer Service Representative across all of Texas

Highest-paying jurisdictions for this role

City of Boston
$48,966 · 19
Georgia
$39,449 · 10
City of Milwaukee
$29,848 · 103
Missouri
$19,342 · 757

Median total compensation for comparable Customer Service Representativeroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Mary Ann Nelson

Customer Service Representative V/Office of the Attorney General

2026 total comp
$52,171
Base pay
$52,171
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$52,171
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1

Source-specific fields

Class Code
140
Hire Date
Nov 13, 2017
Monthly Pay
$4,348
State Employee Number
791049

Mary Ann Nelson holds the role of Customer Service Representative V at Office of the Attorney General. Their status is crf - classified regular full-time. In 2026, their total compensation was $52,171.

Katelynn Palomo

Customer Service Representative V/Office of the Attorney General

2026 total comp
$51,280
Base pay
$51,280
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$51,280
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1

Source-specific fields

Class Code
140
Hire Date
Nov 13, 2023
Monthly Pay
$4,273
State Employee Number
1677311

Katelynn Palomo works as a Customer Service Representative V for Office of the Attorney General. Their status is crf - classified regular full-time. Katelynn earned $51,280 in 2026.