U.S. Federal Government (non-Defense) / Department of Veterans Affairs / Contact Representative

Job-title file

Contact Representative

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

1,294 employees hold this title in Department of Veterans Affairs. Median total compensation for the role is $55,562, below the department median of $88,751.

Employees: 1,294
Total payroll: $73M
Role median: $55,562
Agency median: $88,751
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$0$77,146+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 1,294 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compared with the local labor market

Contact Representative pay vs. the United States

Across all employers in the United States, the median wage for Customer Service Representatives — about 2,595,750 people — is $44,770. Department of Veterans Affairs pays a median base salary of $55,562 for this role, 24% above that figure — about the 80th percentile of local pay for the occupation.

Where Department of Veterans Affairs sits in the local pay range

10th

25th

Median

75th

90th

$31,750

$36,870

$44,770

$51,780

$63,590

Department of Veterans Affairs median · $55,562

The bar is the range of annual wages for Customer Service Representatives across every employer in the United States, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Department of Veterans Affairs’s median base salary for this role. Both figures are base pay only.

Computed over the 1,288 of 1,294 people in this role paid at least $25,000in base salary. The rest are part-year or part-time records, whose actual pay isn’t comparable to a full-time annual wage.

Median total compensation for this role at Department of Veterans Affairs is $55,562, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Compare departments

This role across U.S. Federal Government (non-Defense)

Contact Representative is held in 14 U.S. Federal Government (non-Defense) departments. In Department of Veterans Affairs, the median of $55,562 ranks #11 of 14.

Highest-paying departments for this role

Office of Navajo and Hopi Indian Relocation

$89,318 · 1

Department of State

$73,120 · 4

Small Business Administration

$68,125 · 3

Selective Service System

$66,668 · 18

Department of Labor

$66,604 · 8

Department of Agriculture

$63,883 · 12

Social Security Administration

$61,530 · 9,692

Department of Health and Human Services

$59,907 · 243

Department of Homeland Security

$57,999 · 3

Equal Employment Opportunity Commission

$56,508 · 42

Armed Forces Retirement Home

$51,164 · 1

Office of Personnel Management

$50,687 · 362

Median total compensation for the Contact Representative role in other U.S. Federal Government (non-Defense)departments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Contact Representative beyond U.S. Federal Government (non-Defense)

This role is reported in 2 jurisdictions. In U.S. Federal Government (non-Defense), the median of $60,278 ranks #2 of 2. See Contact Representative across all of U.S. Federal Government (non-Defense) →

Highest-paying jurisdictions for this role

District of Columbia

$65,513 · 29

Median total compensation for comparable Contact Representativeroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 19

David Standley

Contact Representative/Department of Veterans Affairs

2024 total comp

$54,772

Sub-department: Veterans Health Administration
Base pay: $54,772
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,772
Pay grade: 07
Work city: Topeka
Work county: Shawnee
Work state: Kansas

Source-specific fields

Adjusted Basic Pay (incl. locality): $54,772
Basic Pay (before locality): $46,163
Country: United States
Duty Station Code: 205400177
Length of Service (Years): 8
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

David Standley is a Contact Representative at Department of Veterans Affairs based in Topeka, Kansas. 2024 total compensation came to $54,772. They are classified at grade 07.

Sandra Boyd

Contact Representative/Department of Veterans Affairs

2024 total comp

$54,772

Sub-department: Veterans Health Administration
Base pay: $54,772
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,772
Pay grade: 07
Work city: Topeka
Work county: Shawnee
Work state: Kansas

Source-specific fields

Adjusted Basic Pay (incl. locality): $54,772
Basic Pay (before locality): $46,163
Country: United States
Duty Station Code: 205400177
Length of Service (Years): 5
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Sandra Boyd holds the role of Contact Representative at Department of Veterans Affairs based in Topeka, Kansas. In 2024, their total compensation was $54,772. Their pay grade is 07.

Thomas Hastert

Contact Representative/Department of Veterans Affairs

2024 total comp

$54,772

Sub-department: Veterans Health Administration
Base pay: $54,772
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,772
Pay grade: 07
Work city: Topeka
Work county: Shawnee
Work state: Kansas

Source-specific fields

Adjusted Basic Pay (incl. locality): $54,772
Basic Pay (before locality): $46,163
Country: United States
Duty Station Code: 205400177
Length of Service (Years): 3
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

At Department of Veterans Affairs, Thomas Hastert serves as a Contact Representative based in Topeka, Kansas. Their 2024 pay totaled $54,772. They are classified at grade 07.

Tayna Marshall

Contact Representative/Department of Veterans Affairs

2024 total comp

$54,772

Sub-department: Veterans Health Administration
Base pay: $54,772
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,772
Pay grade: 07
Work city: Topeka
Work county: Shawnee
Work state: Kansas

Source-specific fields

Adjusted Basic Pay (incl. locality): $54,772
Basic Pay (before locality): $46,163
Country: United States
Duty Station Code: 205400177
Length of Service (Years): 10
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Tayna Marshall is a Contact Representative at Department of Veterans Affairs based in Topeka, Kansas. 2024 total compensation came to $54,772. They are classified at grade 07.

Emily Mclamb

Contact Representative/Department of Veterans Affairs

2024 total comp

$54,772

Sub-department: Veterans Health Administration
Base pay: $54,772
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,772
Pay grade: 07
Work city: Topeka
Work county: Shawnee
Work state: Kansas

Source-specific fields

Adjusted Basic Pay (incl. locality): $54,772
Basic Pay (before locality): $46,163
Country: United States
Duty Station Code: 205400177
Length of Service (Years): 9
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

At Department of Veterans Affairs, Emily Mclamb serves as a Contact Representative based in Topeka, Kansas. Their 2024 pay totaled $54,772. They are classified at grade 07.

Lucretia Miller

Contact Representative/Department of Veterans Affairs

2024 total comp

$54,772

Sub-department: Veterans Health Administration
Base pay: $54,772
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,772
Pay grade: 07
Work city: Topeka
Work county: Shawnee
Work state: Kansas

Source-specific fields

Adjusted Basic Pay (incl. locality): $54,772
Basic Pay (before locality): $46,163
Country: United States
Duty Station Code: 205400177
Length of Service (Years): 9
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Lucretia Miller works as a Contact Representative for Department of Veterans Affairs based in Topeka, Kansas. Lucretia earned $54,772 in 2024. Their pay grade is 07.

Cindy Osuna

Contact Representative/Department of Veterans Affairs

2024 total comp

$54,772

Sub-department: Veterans Health Administration
Base pay: $54,772
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,772
Pay grade: 07
Work city: Topeka
Work county: Shawnee
Work state: Kansas

Source-specific fields

Adjusted Basic Pay (incl. locality): $54,772
Basic Pay (before locality): $46,163
Country: United States
Duty Station Code: 205400177
Length of Service (Years): 5
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Cindy Osuna is a Contact Representative at Department of Veterans Affairs based in Topeka, Kansas. 2024 total compensation came to $54,772. They are classified at grade 07.

Christina Arena

Contact Representative/Department of Veterans Affairs

2024 total comp

$54,659

Sub-department: Veterans Health Administration
Base pay: $54,659
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,659
Pay grade: 06
Work city: Canandaigua
Work county: Ontario
Work state: New York

Source-specific fields

Adjusted Basic Pay (incl. locality): $54,659
Basic Pay (before locality): $46,578
Country: United States
Duty Station Code: 360830069
Length of Service (Years): 10
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Christina Arena holds the role of Contact Representative at Department of Veterans Affairs based in Canandaigua, New York. In 2024, their total compensation was $54,659. Their pay grade is 06.

Cynthia Mendez

Contact Representative/Department of Veterans Affairs

2024 total comp

$54,617

Sub-department: Veterans Health Administration
Base pay: $54,617
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,617
Pay grade: 07
Work city: Strongsville
Work county: Cuyahoga
Work state: Ohio

Source-specific fields

Adjusted Basic Pay (incl. locality): $54,617
Basic Pay (before locality): $44,764
Country: United States
Duty Station Code: 397880035
Length of Service (Years): 3
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Cynthia Mendez works as a Contact Representative for Department of Veterans Affairs based in Strongsville, Ohio. Cynthia earned $54,617 in 2024. Their pay grade is 07.

Lisa Williams

Contact Representative/Department of Veterans Affairs

2024 total comp

$54,567

Sub-department: Veterans Health Administration
Base pay: $54,567
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,567
Pay grade: 07
Work city: Garner
Work county: Wake
Work state: North Carolina

Source-specific fields

Adjusted Basic Pay (incl. locality): $54,567
Basic Pay (before locality): $44,764
Country: United States
Duty Station Code: 371770183
Length of Service (Years): 5
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Lisa Williams works as a Contact Representative for Department of Veterans Affairs based in Garner, North Carolina. Lisa earned $54,567 in 2024. Their pay grade is 07.

Catherine Badilla

Contact Representative/Department of Veterans Affairs

2024 total comp

$54,505

Sub-department: Veterans Health Administration
Base pay: $54,505
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,505
Pay grade: 07
Work city: Denver
Work county: Denver
Work state: Colorado

Source-specific fields

Adjusted Basic Pay (incl. locality): $54,505
Basic Pay (before locality): $41,966
Country: United States
Duty Station Code: 080600031
Length of Service (Years): 2
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Catherine Badilla works as a Contact Representative for Department of Veterans Affairs based in Denver, Colorado. Catherine earned $54,505 in 2024. Their pay grade is 07.

Connor Wrape

Contact Representative/Department of Veterans Affairs

2024 total comp

$54,505

Sub-department: Veterans Health Administration
Base pay: $54,505
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,505
Pay grade: 07
Work city: Denver
Work county: Denver
Work state: Colorado

Source-specific fields

Adjusted Basic Pay (incl. locality): $54,505
Basic Pay (before locality): $41,966
Country: United States
Duty Station Code: 080600031
Length of Service (Years): 0
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

At Department of Veterans Affairs, Connor Wrape serves as a Contact Representative based in Denver, Colorado. Their 2024 pay totaled $54,505. They are classified at grade 07.

Stephen Robinson

Contact Representative/Department of Veterans Affairs

2024 total comp

$54,505

Sub-department: Veterans Health Administration
Base pay: $54,505
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,505
Pay grade: 07
Work city: Denver
Work county: Denver
Work state: Colorado

Source-specific fields

Adjusted Basic Pay (incl. locality): $54,505
Basic Pay (before locality): $41,966
Country: United States
Duty Station Code: 080600031
Length of Service (Years): 2
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Stephen Robinson is a Contact Representative at Department of Veterans Affairs based in Denver, Colorado. 2024 total compensation came to $54,505. They are classified at grade 07.

Leashley Arguello

Contact Representative/Department of Veterans Affairs

2024 total comp

$54,505

Sub-department: Veterans Health Administration
Base pay: $54,505
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,505
Pay grade: 07
Work city: Denver
Work county: Denver
Work state: Colorado

Source-specific fields

Adjusted Basic Pay (incl. locality): $54,505
Basic Pay (before locality): $41,966
Country: United States
Duty Station Code: 080600031
Length of Service (Years): 0
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Leashley Arguello holds the role of Contact Representative at Department of Veterans Affairs based in Denver, Colorado. In 2024, their total compensation was $54,505. Their pay grade is 07.

John Boddie

Contact Representative/Department of Veterans Affairs

2024 total comp

$54,505

Sub-department: Veterans Health Administration
Base pay: $54,505
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,505
Pay grade: 07
Work city: Denver
Work county: Denver
Work state: Colorado

Source-specific fields

Adjusted Basic Pay (incl. locality): $54,505
Basic Pay (before locality): $41,966
Country: United States
Duty Station Code: 080600031
Length of Service (Years): 2
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

John Boddie is a Contact Representative at Department of Veterans Affairs based in Denver, Colorado. 2024 total compensation came to $54,505. They are classified at grade 07.

Alicia Cooper

Contact Representative/Department of Veterans Affairs

2024 total comp

$54,505

Sub-department: Veterans Health Administration
Base pay: $54,505
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,505
Pay grade: 07
Work city: Denver
Work county: Denver
Work state: Colorado

Source-specific fields

Adjusted Basic Pay (incl. locality): $54,505
Basic Pay (before locality): $41,966
Country: United States
Duty Station Code: 080600031
Length of Service (Years): 3
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Alicia Cooper holds the role of Contact Representative at Department of Veterans Affairs based in Denver, Colorado. In 2024, their total compensation was $54,505. Their pay grade is 07.

Durrell Dixon

Contact Representative/Department of Veterans Affairs

2024 total comp

$54,505

Sub-department: Veterans Health Administration
Base pay: $54,505
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,505
Pay grade: 07
Work city: Denver
Work county: Denver
Work state: Colorado

Source-specific fields

Adjusted Basic Pay (incl. locality): $54,505
Basic Pay (before locality): $41,966
Country: United States
Duty Station Code: 080600031
Length of Service (Years): 2
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

At Department of Veterans Affairs, Durrell Dixon serves as a Contact Representative based in Denver, Colorado. Their 2024 pay totaled $54,505. They are classified at grade 07.

Jennifer Lopez

Contact Representative/Department of Veterans Affairs

2024 total comp

$54,505

Sub-department: Veterans Health Administration
Base pay: $54,505
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,505
Pay grade: 07
Work city: Denver
Work county: Denver
Work state: Colorado

Source-specific fields

Adjusted Basic Pay (incl. locality): $54,505
Basic Pay (before locality): $41,966
Country: United States
Duty Station Code: 080600031
Length of Service (Years): 2
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Jennifer Lopez holds the role of Contact Representative at Department of Veterans Affairs based in Denver, Colorado. In 2024, their total compensation was $54,505. Their pay grade is 07.

Margie Williams

Contact Representative/Department of Veterans Affairs

2024 total comp

$54,505

Sub-department: Veterans Health Administration
Base pay: $54,505
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,505
Pay grade: 07
Work city: Denver
Work county: Denver
Work state: Colorado

Source-specific fields

Adjusted Basic Pay (incl. locality): $54,505
Basic Pay (before locality): $41,966
Country: United States
Duty Station Code: 080600031
Length of Service (Years): 2
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Margie Williams works as a Contact Representative for Department of Veterans Affairs based in Denver, Colorado. Margie earned $54,505 in 2024. Their pay grade is 07.

Christi Baughman

Contact Representative/Department of Veterans Affairs

2024 total comp

$54,412

Sub-department: Veterans Health Administration
Base pay: $54,412
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,412
Pay grade: 06
Work city: Waco
Work county: Mclennan
Work state: Texas

Source-specific fields

Adjusted Basic Pay (incl. locality): $54,412
Basic Pay (before locality): $46,578
Country: United States
Duty Station Code: 487210309
Length of Service (Years): 15
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Christi Baughman works as a Contact Representative for Department of Veterans Affairs based in Waco, Texas. Christi earned $54,412 in 2024. Their pay grade is 06.

Robert Dixon

Contact Representative/Department of Veterans Affairs

2024 total comp

$54,412

Sub-department: Veterans Health Administration
Base pay: $54,412
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,412
Pay grade: 06
Work city: Waco
Work county: Mclennan
Work state: Texas

Source-specific fields

Adjusted Basic Pay (incl. locality): $54,412
Basic Pay (before locality): $46,578
Country: United States
Duty Station Code: 487210309
Length of Service (Years): 16
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Robert Dixon works as a Contact Representative for Department of Veterans Affairs based in Waco, Texas. Robert earned $54,412 in 2024. Their pay grade is 06.

Janice Raastad

Contact Representative/Department of Veterans Affairs

2024 total comp

$54,412

Sub-department: Veterans Health Administration
Base pay: $54,412
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,412
Pay grade: 06
Work city: Manhattan
Work county: Riley
Work state: Kansas

Source-specific fields

Adjusted Basic Pay (incl. locality): $54,412
Basic Pay (before locality): $46,578
Country: United States
Duty Station Code: 203490161
Length of Service (Years): 12
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

At Department of Veterans Affairs, Janice Raastad serves as a Contact Representative based in Manhattan, Kansas. Their 2024 pay totaled $54,412. They are classified at grade 06.

Shamica Walker

Contact Representative/Department of Veterans Affairs

2024 total comp

$54,412

Sub-department: Veterans Health Administration
Base pay: $54,412
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,412
Pay grade: 06
Work city: Waco
Work county: Mclennan
Work state: Texas

Source-specific fields

Adjusted Basic Pay (incl. locality): $54,412
Basic Pay (before locality): $46,578
Country: United States
Duty Station Code: 487210309
Length of Service (Years): 7
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

At Department of Veterans Affairs, Shamica Walker serves as a Contact Representative based in Waco, Texas. Their 2024 pay totaled $54,412. They are classified at grade 06.

Robert Thomas

Contact Representative/Department of Veterans Affairs

2024 total comp

$54,412

Sub-department: Veterans Health Administration
Base pay: $54,412
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,412
Pay grade: 06
Work city: Belton
Work county: Bell
Work state: Texas

Source-specific fields

Adjusted Basic Pay (incl. locality): $54,412
Basic Pay (before locality): $46,578
Country: United States
Duty Station Code: 480570027
Length of Service (Years): 13
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Robert Thomas works as a Contact Representative for Department of Veterans Affairs based in Belton, Texas. Robert earned $54,412 in 2024. Their pay grade is 06.

Keith Brown

Contact Representative/Department of Veterans Affairs

2024 total comp

$54,412

Sub-department: Veterans Health Administration
Base pay: $54,412
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,412
Pay grade: 06
Work city: Temple
Work county: Bell
Work state: Texas

Source-specific fields

Adjusted Basic Pay (incl. locality): $54,412
Basic Pay (before locality): $46,578
Country: United States
Duty Station Code: 486810027
Length of Service (Years): 22
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Keith Brown works as a Contact Representative for Department of Veterans Affairs based in Temple, Texas. Keith earned $54,412 in 2024. Their pay grade is 06.

Birna Daniels

Contact Representative/Department of Veterans Affairs

2024 total comp

$54,412

Sub-department: Veterans Health Administration
Base pay: $54,412
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,412
Pay grade: 06
Work city: Belton
Work county: Bell
Work state: Texas

Source-specific fields

Adjusted Basic Pay (incl. locality): $54,412
Basic Pay (before locality): $46,578
Country: United States
Duty Station Code: 480570027
Length of Service (Years): 14
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

At Department of Veterans Affairs, Birna Daniels serves as a Contact Representative based in Belton, Texas. Their 2024 pay totaled $54,412. They are classified at grade 06.

Gawain Graves

Contact Representative/Department of Veterans Affairs

2024 total comp

$54,412

Sub-department: Veterans Health Administration
Base pay: $54,412
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,412
Pay grade: 06
Work city: Waco
Work county: Mclennan
Work state: Texas

Source-specific fields

Adjusted Basic Pay (incl. locality): $54,412
Basic Pay (before locality): $46,578
Country: United States
Duty Station Code: 487210309
Length of Service (Years): 14
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

At Department of Veterans Affairs, Gawain Graves serves as a Contact Representative based in Waco, Texas. Their 2024 pay totaled $54,412. They are classified at grade 06.

Karen Henry

Contact Representative/Department of Veterans Affairs

2024 total comp

$54,412

Sub-department: Veterans Health Administration
Base pay: $54,412
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,412
Pay grade: 06
Work city: Waco
Work county: Mclennan
Work state: Texas

Source-specific fields

Adjusted Basic Pay (incl. locality): $54,412
Basic Pay (before locality): $46,578
Country: United States
Duty Station Code: 487210309
Length of Service (Years): 13
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Karen Henry works as a Contact Representative for Department of Veterans Affairs based in Waco, Texas. Karen earned $54,412 in 2024. Their pay grade is 06.

Yolanda Hawthorne

Contact Representative/Department of Veterans Affairs

2024 total comp

$54,412

Sub-department: Veterans Health Administration
Base pay: $54,412
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,412
Pay grade: 06
Work city: Temple
Work county: Bell
Work state: Texas

Source-specific fields

Adjusted Basic Pay (incl. locality): $54,412
Basic Pay (before locality): $46,578
Country: United States
Duty Station Code: 486810027
Length of Service (Years): 13
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Yolanda Hawthorne is a Contact Representative at Department of Veterans Affairs based in Temple, Texas. 2024 total compensation came to $54,412. They are classified at grade 06.

Phillip Hughes

Contact Representative/Department of Veterans Affairs

2024 total comp

$54,412

Sub-department: Veterans Health Administration
Base pay: $54,412
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,412
Pay grade: 06
Work city: Waco
Work county: Mclennan
Work state: Texas

Source-specific fields

Adjusted Basic Pay (incl. locality): $54,412
Basic Pay (before locality): $46,578
Country: United States
Duty Station Code: 487210309
Length of Service (Years): 17
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Phillip Hughes is a Contact Representative at Department of Veterans Affairs based in Waco, Texas. 2024 total compensation came to $54,412. They are classified at grade 06.

Shamala Johnson

Contact Representative/Department of Veterans Affairs

2024 total comp

$54,412

Sub-department: Veterans Health Administration
Base pay: $54,412
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,412
Pay grade: 06
Work city: Waco
Work county: Mclennan
Work state: Texas

Source-specific fields

Adjusted Basic Pay (incl. locality): $54,412
Basic Pay (before locality): $46,578
Country: United States
Duty Station Code: 487210309
Length of Service (Years): 13
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Shamala Johnson is a Contact Representative at Department of Veterans Affairs based in Waco, Texas. 2024 total compensation came to $54,412. They are classified at grade 06.

James Mcdonald

Contact Representative/Department of Veterans Affairs

2024 total comp

$54,412

Sub-department: Veterans Health Administration
Base pay: $54,412
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,412
Pay grade: 06
Work city: Bellmead
Work county: Mclennan
Work state: Texas

Source-specific fields

Adjusted Basic Pay (incl. locality): $54,412
Basic Pay (before locality): $46,578
Country: United States
Duty Station Code: 480545309
Length of Service (Years): 33
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

James Mcdonald holds the role of Contact Representative at Department of Veterans Affairs based in Bellmead, Texas. In 2024, their total compensation was $54,412. Their pay grade is 06.

Louis Trivette

Contact Representative/Department of Veterans Affairs

2024 total comp

$54,412

Sub-department: Veterans Health Administration
Base pay: $54,412
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,412
Pay grade: 06
Work city: Johnson City
Work county: Washington
Work state: Tennessee

Source-specific fields

Adjusted Basic Pay (incl. locality): $54,412
Basic Pay (before locality): $46,578
Country: United States
Duty Station Code: 471250179
Length of Service (Years): 4
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

At Department of Veterans Affairs, Louis Trivette serves as a Contact Representative based in Johnson City, Tennessee. Their 2024 pay totaled $54,412. They are classified at grade 06.

Carmelia Krumnow

Contact Representative/Department of Veterans Affairs

2024 total comp

$54,412

Sub-department: Veterans Health Administration
Base pay: $54,412
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,412
Pay grade: 06
Work city: Waco
Work county: Mclennan
Work state: Texas

Source-specific fields

Adjusted Basic Pay (incl. locality): $54,412
Basic Pay (before locality): $46,578
Country: United States
Duty Station Code: 487210309
Length of Service (Years): 14
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Carmelia Krumnow works as a Contact Representative for Department of Veterans Affairs based in Waco, Texas. Carmelia earned $54,412 in 2024. Their pay grade is 06.

Erica Green

Contact Representative/Department of Veterans Affairs

2024 total comp

$54,319

Sub-department: Veterans Health Administration
Base pay: $54,319
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,319
Pay grade: 06
Work city: Hillsboro
Work county: Hill
Work state: Texas

Source-specific fields

Adjusted Basic Pay (incl. locality): $54,319
Basic Pay (before locality): $42,801
Country: United States
Duty Station Code: 483210217
Length of Service (Years): 6
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

At Department of Veterans Affairs, Erica Green serves as a Contact Representative based in Hillsboro, Texas. Their 2024 pay totaled $54,319. They are classified at grade 06.

Sharon Brown

Contact Representative/Department of Veterans Affairs

2024 total comp

$54,292

Sub-department: Veterans Health Administration
Base pay: $54,292
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,292
Pay grade: 08
Work city: Lakeland
Work county: Polk
Work state: Florida

Source-specific fields

Adjusted Basic Pay (incl. locality): $54,292
Basic Pay (before locality): $46,475
Country: United States
Duty Station Code: 121690105
Length of Service (Years): 3
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

At Department of Veterans Affairs, Sharon Brown serves as a Contact Representative based in Lakeland, Florida. Their 2024 pay totaled $54,292. They are classified at grade 08.

Kathleen Smith

Contact Representative/Department of Veterans Affairs

2024 total comp

$54,292

Sub-department: Veterans Health Administration
Base pay: $54,292
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,292
Pay grade: 08
Work city: Farmington
Work county: San Juan
Work state: New Mexico

Source-specific fields

Adjusted Basic Pay (incl. locality): $54,292
Basic Pay (before locality): $46,475
Country: United States
Duty Station Code: 350310045
Length of Service (Years): 3
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Kathleen Smith works as a Contact Representative for Department of Veterans Affairs based in Farmington, New Mexico. Kathleen earned $54,292 in 2024. Their pay grade is 08.

Laureen Waters-Ocasio

Contact Representative/Department of Veterans Affairs

2024 total comp

$54,292

Sub-department: Veterans Health Administration
Base pay: $54,292
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,292
Pay grade: 08
Work city: Oxford
Work county: Sumter
Work state: Florida

Source-specific fields

Adjusted Basic Pay (incl. locality): $54,292
Basic Pay (before locality): $46,475
Country: United States
Duty Station Code: 122400119
Length of Service (Years): 3
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Laureen Waters-Ocasio is a Contact Representative at Department of Veterans Affairs based in Oxford, Florida. 2024 total compensation came to $54,292. They are classified at grade 08.

Andrea Betts

Contact Representative/Department of Veterans Affairs

2024 total comp

$54,173

Sub-department: Veterans Health Administration
Base pay: $54,173
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,173
Pay grade: 05
Work city: Hagerstown
Work county: Washington
Work state: Maryland

Source-specific fields

Adjusted Basic Pay (incl. locality): $54,173
Basic Pay (before locality): $40,652
Country: United States
Duty Station Code: 240730043
Length of Service (Years): 9
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Andrea Betts works as a Contact Representative for Department of Veterans Affairs based in Hagerstown, Maryland. Andrea earned $54,173 in 2024. Their pay grade is 05.

Lora Williams

Contact Representative/Department of Veterans Affairs

2024 total comp

$54,173

Sub-department: Veterans Health Administration
Base pay: $54,173
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,173
Pay grade: 05
Work city: Fredericksburg
Work county: Fredericksburg
Work state: Virginia

Source-specific fields

Adjusted Basic Pay (incl. locality): $54,173
Basic Pay (before locality): $40,652
Country: United States
Duty Station Code: 511020630
Length of Service (Years): 11
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Lora Williams holds the role of Contact Representative at Department of Veterans Affairs based in Fredericksburg, Virginia. In 2024, their total compensation was $54,173. Their pay grade is 05.