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U.S. Federal Government (non-Defense) / Office of Navajo and Hopi Indian Relocation / Contact Representative

Job-title file

Contact Representative

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

1 employees hold this title in Office of Navajo and Hopi Indian Relocation. Median total compensation for the role is $89,318, above the department median of $83,637.

Employees
1
Total payroll
$89.3K
Role median
$89,318
Agency median
$83,637
Comparison
Above

Compared with the local labor market

Contact Representative pay vs. the United States

Across all employers in the United States, the median wage for Customer Service Representatives — about 2,595,750 people — is $44,770. Office of Navajo and Hopi Indian Relocation pays a median base salary of $89,318 for this role, 100% above that figureabove the 90th percentile of local pay for the occupation.

Where Office of Navajo and Hopi Indian Relocation sits in the local pay range

10th
25th
Median
75th
90th
$31,750
$36,870
$44,770
$51,780
$63,590
Office of Navajo and Hopi Indian Relocation median · $89,318

The bar is the range of annual wages for Customer Service Representatives across every employer in the United States, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Office of Navajo and Hopi Indian Relocation’s median base salary for this role. Both figures are base pay only.

Median total compensation for this role at Office of Navajo and Hopi Indian Relocation is $89,318, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Compare departments

This role across U.S. Federal Government (non-Defense)

Contact Representative is held in 14 U.S. Federal Government (non-Defense) departments. In Office of Navajo and Hopi Indian Relocation, the median of $89,318 ranks #1 of 14.

Highest-paying departments for this role

Median total compensation for the Contact Representative role in other U.S. Federal Government (non-Defense)departments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Contact Representative beyond U.S. Federal Government (non-Defense)

This role is reported in 2 jurisdictions. In U.S. Federal Government (non-Defense), the median of $60,278 ranks #2 of 2. See Contact Representative across all of U.S. Federal Government (non-Defense)

Highest-paying jurisdictions for this role

Median total compensation for comparable Contact Representativeroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Joseph Shelton

Contact Representative/Office of Navajo and Hopi Indian Relocation

2024 total comp
$89,318
Sub-department
Office of Navajo and Hopi Indian Relocation
Base pay
$89,318
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$89,318
Pay grade
09
Work city
Flagstaff
Work county
Coconino
Work state
Arizona

Source-specific fields

Adjusted Basic Pay (incl. locality)
$89,318
Basic Pay (before locality)
$89,318
Country
United States
Duty Station Code
040170005
Length of Service (Years)
49
Occupation Code (OPM)
0962
Pay Plan (OPM)
GS

Joseph Shelton is a Contact Representative at Office of Navajo and Hopi Indian Relocation based in Flagstaff, Arizona. 2024 total compensation came to $89,318. They are classified at grade 09.