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City of Baltimore / Bcit 311 Call Center / Call Center Supervisor

Job-title file

Call Center Supervisor

Lead staff and operations — set priorities, allocate resources, and oversee program delivery.

6 employees hold this title in Bcit 311 Call Center. Median total compensation for the role is $65,340, above the department median of $55,278.

Employees
6
Total payroll
$402.3K
Role median
$65,340
Agency median
$55,278
Comparison
Above

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This role across City of Baltimore

Call Center Supervisor is held in 3 City of Baltimore departments. In Bcit 311 Call Center, the median of $65,340 ranks #1 of 3.

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Median total compensation for the Call Center Supervisor role in other City of Baltimoredepartments (highest first). Each bar links to that department’s page for this role.

Same department

Other job titles in Bcit 311 Call Center

Record list

Employees with this title

Page 1

Claudette Scott

Call Center Supervisor/Bcit 311 Call Center

2021 total comp
$75,600
Base pay
$75,600
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$75,600
Hire date
1995-02-27

Source-specific fields

Agencyid
A39
Annualsalary
62523
Employee ID
166178

Claudette Scott is a Call Center Supervisor at Bcit 311 Call Center. Their tenure dates to 1995, about 26 years. 2021 total compensation came to $75,600.

Nichole Palmer

Call Center Supervisor/Bcit 311 Call Center

2021 total comp
$67,772
Base pay
$67,772
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$67,772
Hire date
2003-01-21

Source-specific fields

Agencyid
A39
Annualsalary
59173
Employee ID
164343

Nichole Palmer works as a Call Center Supervisor for Bcit 311 Call Center. Hired in 2003, they have about 18 years of service. Nichole earned $67,772 in 2021.

Eduardo Blanche

Call Center Supervisor/Bcit 311 Call Center

2021 total comp
$65,449
Base pay
$65,449
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$65,449
Hire date
2008-08-11

Source-specific fields

Agencyid
A39
Annualsalary
57498
Employee ID
155598

Eduardo Blanche works as a Call Center Supervisor for Bcit 311 Call Center. Hired in 2008, they have about 13 years of service. Eduardo earned $65,449 in 2021.

La Hill

Call Center Supervisor/Bcit 311 Call Center

2021 total comp
$65,232
Base pay
$65,232
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$65,232
Hire date
2007-07-14

Source-specific fields

Agencyid
A39
Annualsalary
56588
Employee ID
160378

La Hill works as a Call Center Supervisor for Bcit 311 Call Center. They have served since 2007 (about 14 years). La earned $65,232 in 2021.

Frankie Ellis

Call Center Supervisor/Bcit 311 Call Center

2021 total comp
$64,729
Base pay
$64,729
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$64,729
Hire date
2003-09-15

Source-specific fields

Agencyid
A39
Annualsalary
59173
Employee ID
158427

Frankie Ellis works as a Call Center Supervisor for Bcit 311 Call Center. Hired in 2003, they have about 18 years of service. Frankie earned $64,729 in 2021.

Nicole Moore

Call Center Supervisor/Bcit 311 Call Center

2021 total comp
$63,476
Base pay
$63,476
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$63,476
Hire date
2003-12-22

Source-specific fields

Agencyid
A39
Annualsalary
59173
Employee ID
163714

At Bcit 311 Call Center, Nicole Moore serves as a Call Center Supervisor. Their tenure dates to 2003, about 18 years. Their 2021 pay totaled $63,476.