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City of Baltimore / Bcit 311 Call Center / Call Center Supervisor

Job-title file

Call Center Supervisor

Lead staff and operations — set priorities, allocate resources, and oversee program delivery.

6 employees hold this title in Bcit 311 Call Center. Median total compensation for the role is $65,340, above the department median of $55,278.

Employees
6
Role median
$65,340
Agency median
$55,278
Comparison
Above

Record list

Employees with this title

Highest-paid first / page 1

Claudette Scott

Call Center Supervisor/Bcit 311 Call Center

2021 total comp
$75,600
Base pay
$75,600
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$75,600
Hire date
1995-02-27

Source-specific fields

Agencyid
A39
Annualsalary
62523
Employee ID
166178

Claudette Scott is a Call Center Supervisor at Bcit 311 Call Center. Their tenure dates to 1995, about 26 years. 2021 total compensation came to $75,600.

Nichole Palmer

Call Center Supervisor/Bcit 311 Call Center

2021 total comp
$67,772
Base pay
$67,772
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$67,772
Hire date
2003-01-21

Source-specific fields

Agencyid
A39
Annualsalary
59173
Employee ID
164343

Nichole Palmer works as a Call Center Supervisor for Bcit 311 Call Center. Hired in 2003, they have about 18 years of service. Nichole earned $67,772 in 2021.

Eduardo Blanche

Call Center Supervisor/Bcit 311 Call Center

2021 total comp
$65,449
Base pay
$65,449
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$65,449
Hire date
2008-08-11

Source-specific fields

Agencyid
A39
Annualsalary
57498
Employee ID
155598

Eduardo Blanche works as a Call Center Supervisor for Bcit 311 Call Center. Hired in 2008, they have about 13 years of service. Eduardo earned $65,449 in 2021.

La Hill

Call Center Supervisor/Bcit 311 Call Center

2021 total comp
$65,232
Base pay
$65,232
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$65,232
Hire date
2007-07-14

Source-specific fields

Agencyid
A39
Annualsalary
56588
Employee ID
160378

La Hill works as a Call Center Supervisor for Bcit 311 Call Center. They have served since 2007 (about 14 years). La earned $65,232 in 2021.

Frankie Ellis

Call Center Supervisor/Bcit 311 Call Center

2021 total comp
$64,729
Base pay
$64,729
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$64,729
Hire date
2003-09-15

Source-specific fields

Agencyid
A39
Annualsalary
59173
Employee ID
158427

Frankie Ellis works as a Call Center Supervisor for Bcit 311 Call Center. Hired in 2003, they have about 18 years of service. Frankie earned $64,729 in 2021.

Nicole Moore

Call Center Supervisor/Bcit 311 Call Center

2021 total comp
$63,476
Base pay
$63,476
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$63,476
Hire date
2003-12-22

Source-specific fields

Agencyid
A39
Annualsalary
59173
Employee ID
163714

At Bcit 311 Call Center, Nicole Moore serves as a Call Center Supervisor. Their tenure dates to 2003, about 18 years. Their 2021 pay totaled $63,476.