City of Baltimore / Baltimore City Office of Information and Technology, 311 Call Center / 33365 - Call Center Supervisor

Job-title file

33365 - Call Center Supervisor at Baltimore City Office of Information and Technology, 311 Call Center

Lead staff and operations — set priorities, allocate resources, and oversee program delivery.

7 employees hold this title in Baltimore City Office of Information and Technology, 311 Call Center. Median total compensation for the role is $71,205, above the department median of $55,278.

Employees: 7
Total payroll: $539.2K
Role median: $71,205
Agency median: $55,278
Comparison: Above

Same department

Other job titles in Baltimore City Office of Information and Technology, 311 Call Center

Record list

Employees with this title

Page 1

Frankie Ellis

33365 - Call Center Supervisor/Baltimore City Office of Information and Technology, 311 Call Center

2024 total comp

$92,183

Base pay: $92,183
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $92,183
Hire date: 2003-09-15

Source-specific fields

Agencyid: A39
Annualsalary: 73031.82
Employee ID: 251235

Frankie Ellis works as a 33365 - Call Center Supervisor for Baltimore City Office of Information and Technology, 311 Call Center. They have served since 2003 (about 21 years). Frankie earned $92,183 in 2024.

Claudette Scott

33365 - Call Center Supervisor/Baltimore City Office of Information and Technology, 311 Call Center

2024 total comp

$91,518

Base pay: $91,518
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $91,518
Hire date: 1995-02-27

Source-specific fields

Agencyid: A39
Annualsalary: 71750.56
Employee ID: 260292

Claudette Scott is a 33365 - Call Center Supervisor at Baltimore City Office of Information and Technology, 311 Call Center. They have served since 1995 (about 29 years). 2024 total compensation came to $91,518.

La Hill

33365 - Call Center Supervisor/Baltimore City Office of Information and Technology, 311 Call Center

2024 total comp

$81,578

Base pay: $81,578
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $81,578
Hire date: 2007-07-14

Source-specific fields

Agencyid: A39
Annualsalary: 67906.78
Employee ID: 253647

La Hill holds the role of 33365 - Call Center Supervisor at Baltimore City Office of Information and Technology, 311 Call Center. They have served since 2007 (about 17 years). In 2024, their total compensation was $81,578.

Eduardo Blanche

33365 - Call Center Supervisor/Baltimore City Office of Information and Technology, 311 Call Center

2024 total comp

$71,205

Base pay: $71,205
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $71,205
Hire date: 2008-08-11

Source-specific fields

Agencyid: A39
Annualsalary: 67906.78
Employee ID: 247894

At Baltimore City Office of Information and Technology, 311 Call Center, Eduardo Blanche serves as a 33365 - Call Center Supervisor. They have served since 2008 (about 16 years). Their 2024 pay totaled $71,205.

Nichole Crosier

33365 - Call Center Supervisor/Baltimore City Office of Information and Technology, 311 Call Center

2022 total comp

$69,616

Base pay: $69,616
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $69,616
Hire date: 2003-01-21

Source-specific fields

Agencyid: A39
Annualsalary: 62161.58
Employee ID: 194767

Nichole Crosier is a 33365 - Call Center Supervisor at Baltimore City Office of Information and Technology, 311 Call Center. Hired in 2003, they have about 19 years of service. 2022 total compensation came to $69,616.

Nicole Moore

33365 - Call Center Supervisor/Baltimore City Office of Information and Technology, 311 Call Center

2023 total comp

$66,686

Base pay: $66,686
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $66,686
Hire date: 2003-12-22

Source-specific fields

Agencyid: A39
Annualsalary: 62782.74
Employee ID: 240223

At Baltimore City Office of Information and Technology, 311 Call Center, Nicole Moore serves as a 33365 - Call Center Supervisor. They have served since 2003 (about 20 years). Their 2023 pay totaled $66,686.

Shaleta Bryant

33365 - Call Center Supervisor/Baltimore City Office of Information and Technology, 311 Call Center

2024 total comp

$66,458

Base pay: $66,458
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $66,458
Hire date: 2005-01-31

Source-specific fields

Agencyid: A39
Annualsalary: 56718.78
Employee ID: 248699

Shaleta Bryant is a 33365 - Call Center Supervisor at Baltimore City Office of Information and Technology, 311 Call Center. Hired in 2005, they have about 19 years of service. 2024 total compensation came to $66,458.