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City of Baltimore / Bcit 311 Call Center / 33365 - Call Center Supervisor

Job-title file

33365 - Call Center Supervisor

Lead staff and operations — set priorities, allocate resources, and oversee program delivery.

7 employees hold this title in Bcit 311 Call Center. Median total compensation for the role is $71,205, above the department median of $55,278.

Employees
7
Total payroll
$539.2K
Role median
$71,205
Agency median
$55,278
Comparison
Above

Record list

Employees with this title

Page 1

Frankie Ellis

33365 - Call Center Supervisor/Bcit 311 Call Center

2024 total comp
$92,183
Base pay
$92,183
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$92,183
Hire date
2003-09-15

Source-specific fields

Agencyid
A39
Annualsalary
73031.82
Employee ID
251235

Frankie Ellis works as a 33365 - Call Center Supervisor for Bcit 311 Call Center. They have served since 2003 (about 21 years). Frankie earned $92,183 in 2024.

Claudette Scott

33365 - Call Center Supervisor/Bcit 311 Call Center

2024 total comp
$91,518
Base pay
$91,518
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$91,518
Hire date
1995-02-27

Source-specific fields

Agencyid
A39
Annualsalary
71750.56
Employee ID
260292

Claudette Scott is a 33365 - Call Center Supervisor at Bcit 311 Call Center. They have served since 1995 (about 29 years). 2024 total compensation came to $91,518.

La Hill

33365 - Call Center Supervisor/Bcit 311 Call Center

2024 total comp
$81,578
Base pay
$81,578
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$81,578
Hire date
2007-07-14

Source-specific fields

Agencyid
A39
Annualsalary
67906.78
Employee ID
253647

La Hill holds the role of 33365 - Call Center Supervisor at Bcit 311 Call Center. They have served since 2007 (about 17 years). In 2024, their total compensation was $81,578.

Eduardo Blanche

33365 - Call Center Supervisor/Bcit 311 Call Center

2024 total comp
$71,205
Base pay
$71,205
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$71,205
Hire date
2008-08-11

Source-specific fields

Agencyid
A39
Annualsalary
67906.78
Employee ID
247894

At Bcit 311 Call Center, Eduardo Blanche serves as a 33365 - Call Center Supervisor. They have served since 2008 (about 16 years). Their 2024 pay totaled $71,205.

Nichole Crosier

33365 - Call Center Supervisor/Bcit 311 Call Center

2022 total comp
$69,616
Base pay
$69,616
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$69,616
Hire date
2003-01-21

Source-specific fields

Agencyid
A39
Annualsalary
62161.58
Employee ID
194767

Nichole Crosier is a 33365 - Call Center Supervisor at Bcit 311 Call Center. Hired in 2003, they have about 19 years of service. 2022 total compensation came to $69,616.

Nicole Moore

33365 - Call Center Supervisor/Bcit 311 Call Center

2023 total comp
$66,686
Base pay
$66,686
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$66,686
Hire date
2003-12-22

Source-specific fields

Agencyid
A39
Annualsalary
62782.74
Employee ID
240223

At Bcit 311 Call Center, Nicole Moore serves as a 33365 - Call Center Supervisor. They have served since 2003 (about 20 years). Their 2023 pay totaled $66,686.

Shaleta Bryant

33365 - Call Center Supervisor/Bcit 311 Call Center

2024 total comp
$66,458
Base pay
$66,458
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$66,458
Hire date
2005-01-31

Source-specific fields

Agencyid
A39
Annualsalary
56718.78
Employee ID
248699

Shaleta Bryant is a 33365 - Call Center Supervisor at Bcit 311 Call Center. Hired in 2005, they have about 19 years of service. 2024 total compensation came to $66,458.