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City of Baltimore / Dpw-Water & Waste Water (701)

Agency file

Dpw-Water & Waste Water (701)

Source file: City of Baltimore — Employee Salaries / ingested Jun 19, 2026

The Dpw-Water & Waste Water (701) operates public utilities and infrastructure such as water, power, sanitation, or energy services.

In 2020, this agency had 128 employees with median total compensation of $42,662; the highest distinct record was $103,892.

Year
2020
Total payroll
$5.6M
Employees
128
Median total
$42,662
Highest record
$103,892

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

How 2020 total compensation is spread across the 128 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($42,662) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

  • Base$43,793 (100%)
  • Overtime$0 (0%)
  • Other$0 (0%)
  • Benefits$0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th
25th
Median
75th
90th
$26,402
$36,144
$42,662
$50,184
$62,758

The pay ladder for this department. Someone at the 90th percentile earns $62,758 — more than 90% of the department; the 10th percentile earns $26,402. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Trend

Year over year

How this department's total payroll, headcount, and median pay changed across the 7 published years.

YearTotal payrollEmployeesMedian pay
2013
$1.5M
41
$33,085
2015
$2.2M
42.0%
62
51.2%
$34,022
2.8%
2016
$2.5M
16.6%
71
14.5%
$35,439
4.2%
2017
$3.7M
45.0%
97
36.6%
$35,888
1.3%
2018
$3.8M
4.2%
98
1.0%
$38,606
7.6%
2019
$5.2M
36.0%
123
25.5%
$40,842
5.8%
2020
$5.6M
7.8%
128
4.1%
$42,662
4.5%

Record list

Employees

Page 1

Brooke Brock

Customer Care Analyst I/Dpw-Water & Waste Water (701)

2018 total comp
$34,714
Base pay
$34,714
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$34,714
Hire date
2017-01-17

Source-specific fields

Agencyid
A50
Annualsalary
33048
Employee ID
111407

Brooke Brock is a Customer Care Analyst I at Dpw-Water & Waste Water (701). They have served since 2017 (about a year). 2018 total compensation came to $34,714.

Ameenah Yasin

Customer Care Analyst I/Dpw-Water & Waste Water (701)

2020 total comp
$34,691
Base pay
$34,691
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$34,691
Hire date
2018-11-03

Source-specific fields

Agencyid
A50
Annualsalary
35218
Employee ID
154510

Ameenah Yasin works as a Customer Care Analyst I for Dpw-Water & Waste Water (701). Hired in 2018, they have about 2 years of service. Ameenah earned $34,691 in 2020.

Charles Smith Jr

Training Assistant/Dpw-Water & Waste Water (701)

2018 total comp
$34,665
Base pay
$34,665
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$34,665
Hire date
2015-06-08

Source-specific fields

Agencyid
A50
Annualsalary
35329
Employee ID
121188

At Dpw-Water & Waste Water (701), Charles Smith Jr serves as a Training Assistant. Hired in 2015, they have about 3 years of service. Their 2018 pay totaled $34,665.

Akeelah Evans

Customer Care Analyst I/Dpw-Water & Waste Water (701)

2018 total comp
$34,517
Base pay
$34,517
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$34,517
Hire date
2010-06-03

Source-specific fields

Agencyid
A50
Annualsalary
34192
Employee ID
113757

Akeelah Evans works as a Customer Care Analyst I for Dpw-Water & Waste Water (701). They have served since 2010 (about 8 years). Akeelah earned $34,517 in 2018.

Margaret Williams

Customer Care Analyst I/Dpw-Water & Waste Water (701)

2020 total comp
$34,507
Base pay
$34,507
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$34,507
Hire date
2016-02-01

Source-specific fields

Agencyid
A50
Annualsalary
35218
Employee ID
154044

Margaret Williams holds the role of Customer Care Analyst I at Dpw-Water & Waste Water (701). They have served since 2016 (about 4 years). In 2020, their total compensation was $34,507.

Keenan Smith

Liaison Officer I/Dpw-Water & Waste Water (701)

2015 total comp
$34,332
Base pay
$34,332
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$34,332
Hire date
2014-09-15

Source-specific fields

Agencyid
A50
Annualsalary
44414
Employee ID
80232

Keenan Smith works as a Liaison Officer I for Dpw-Water & Waste Water (701). Their tenure dates to 2014, about a year. Keenan earned $34,332 in 2015.

Blanche Wilson

Typist III/Dpw-Water & Waste Water (701)

2015 total comp
$34,309
Base pay
$34,309
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$34,309
Hire date
2009-04-30

Source-specific fields

Agencyid
A50
Annualsalary
33879
Employee ID
82273

At Dpw-Water & Waste Water (701), Blanche Wilson serves as a Typist III. Hired in 2009, they have about 6 years of service. Their 2015 pay totaled $34,309.

Michael Carroll

Training Assistant/Dpw-Water & Waste Water (701)

2017 total comp
$34,246
Base pay
$34,246
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$34,246
Hire date
2014-10-21

Source-specific fields

Agencyid
A50
Annualsalary
32718
Employee ID
98502

Michael Carroll works as a Training Assistant for Dpw-Water & Waste Water (701). They have served since 2014 (about 3 years). Michael earned $34,246 in 2017.

Travis Alston

Customer Care Analyst I/Dpw-Water & Waste Water (701)

2020 total comp
$34,241
Base pay
$34,241
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$34,241
Hire date
2018-10-06

Source-specific fields

Agencyid
A50
Annualsalary
35218
Employee ID
137749

Travis Alston works as a Customer Care Analyst I for Dpw-Water & Waste Water (701). They have served since 2018 (about 2 years). Travis earned $34,241 in 2020.

Brooke Vaughn

Customer Care Analyst I/Dpw-Water & Waste Water (701)

2020 total comp
$34,241
Base pay
$34,241
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$34,241
Hire date
2017-04-29

Source-specific fields

Agencyid
A50
Annualsalary
35218
Employee ID
153133

Brooke Vaughn is a Customer Care Analyst I at Dpw-Water & Waste Water (701). They have served since 2017 (about 3 years). 2020 total compensation came to $34,241.

Kim Pinkney

Accounting Assistant II/Dpw-Water & Waste Water (701)

2013 total comp
$33,999
Base pay
$33,999
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$33,999
Hire date
2012-03-10

Source-specific fields

Agencyid
A50
Annualsalary
27958
Employee ID
44091

At Dpw-Water & Waste Water (701), Kim Pinkney serves as a Accounting Assistant II. Their tenure dates to 2012, about a year. Their 2013 pay totaled $33,999.

Kim Pinkney

Custodian Care Accountant Specialist Adj I/Dpw-Water & Waste Water (701)

2016 total comp
$33,844
Base pay
$33,844
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$33,844
Hire date
2012-03-10

Source-specific fields

Agencyid
A50
Annualsalary
34452
Employee ID
92433

Kim Pinkney is a Custodian Care Accountant Specialist Adj I at Dpw-Water & Waste Water (701). They have served since 2012 (about 4 years). 2016 total compensation came to $33,844.

Alicia Rojas

Liaison Officer I/Dpw-Water & Waste Water (701)

2015 total comp
$33,818
Base pay
$33,818
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$33,818
Hire date
2014-09-15

Source-specific fields

Agencyid
A50
Annualsalary
44414
Employee ID
79312

Alicia Rojas works as a Liaison Officer I for Dpw-Water & Waste Water (701). Hired in 2014, they have about a year of service. Alicia earned $33,818 in 2015.

Blanche Wilson

Office Support Specialist III/Dpw-Water & Waste Water (701)

2016 total comp
$33,813
Base pay
$33,813
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$33,813
Hire date
2009-04-30

Source-specific fields

Agencyid
A50
Annualsalary
34218
Employee ID
96092

Blanche Wilson is a Office Support Specialist III at Dpw-Water & Waste Water (701). Hired in 2009, they have about 7 years of service. 2016 total compensation came to $33,813.

Albert Jennings

Laborer (Hourly)/Dpw-Water & Waste Water (701)

2017 total comp
$33,719
Base pay
$33,719
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$33,719
Hire date
2004-01-20

Source-specific fields

Agencyid
A50
Annualsalary
31345
Employee ID
102689

Albert Jennings works as a Laborer (Hourly) for Dpw-Water & Waste Water (701). They have served since 2004 (about 13 years). Albert earned $33,719 in 2017.

Rita Gunter

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2018 total comp
$33,663
Base pay
$33,663
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$33,663
Hire date
2010-06-03

Source-specific fields

Agencyid
A50
Annualsalary
35169
Employee ID
115003

Rita Gunter holds the role of Customer Care Analyst II at Dpw-Water & Waste Water (701). Hired in 2010, they have about 8 years of service. In 2018, their total compensation was $33,663.

Laisha Toatley-Hayes

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2020 total comp
$33,636
Base pay
$33,636
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$33,636
Hire date
2018-09-08

Source-specific fields

Agencyid
A50
Annualsalary
37658
Employee ID
152813

Laisha Toatley-Hayes works as a Customer Care Analyst II for Dpw-Water & Waste Water (701). Hired in 2018, they have about 2 years of service. Laisha earned $33,636 in 2020.

Sanvetta Cornish

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2020 total comp
$33,632
Base pay
$33,632
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$33,632
Hire date
2018-06-30

Source-specific fields

Agencyid
A50
Annualsalary
37658
Employee ID
140920

Sanvetta Cornish holds the role of Customer Care Analyst II at Dpw-Water & Waste Water (701). Their tenure dates to 2018, about 2 years. In 2020, their total compensation was $33,632.

Carleita Coles

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2019 total comp
$33,569
Base pay
$33,569
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$33,569
Hire date
2018-08-25

Source-specific fields

Agencyid
A50
Annualsalary
35168
Employee ID
126185

Carleita Coles holds the role of Customer Care Analyst II at Dpw-Water & Waste Water (701). Hired in 2018, they have about a year of service. In 2019, their total compensation was $33,569.

Shanta Satterfield

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2018 total comp
$33,244
Base pay
$33,244
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$33,244
Hire date
2014-04-14

Source-specific fields

Agencyid
A50
Annualsalary
35169
Employee ID
120679

At Dpw-Water & Waste Water (701), Shanta Satterfield serves as a Customer Care Analyst II. They have served since 2014 (about 4 years). Their 2018 pay totaled $33,244.

Ebony Alexander

Data Entry Operator II/Dpw-Water & Waste Water (701)

2015 total comp
$33,097
Base pay
$33,097
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$33,097
Hire date
2004-09-13

Source-specific fields

Agencyid
A50
Annualsalary
33354
Employee ID
68752

At Dpw-Water & Waste Water (701), Ebony Alexander serves as a Data Entry Operator II. Their tenure dates to 2004, about 11 years. Their 2015 pay totaled $33,097.

Alycia Wood

Office Assistant III/Dpw-Water & Waste Water (701)

2013 total comp
$33,085
Base pay
$33,085
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$33,085
Hire date
2006-04-06

Source-specific fields

Agencyid
A50
Annualsalary
32241
Employee ID
49303

Alycia Wood works as a Office Assistant III for Dpw-Water & Waste Water (701). Hired in 2006, they have about 7 years of service. Alycia earned $33,085 in 2013.

Cheryl Avery

Office Assistant III/Dpw-Water & Waste Water (701)

2013 total comp
$33,068
Base pay
$33,068
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$33,068
Hire date
1998-07-13

Source-specific fields

Agencyid
A50
Annualsalary
33208
Employee ID
31150

Cheryl Avery is a Office Assistant III at Dpw-Water & Waste Water (701). Hired in 1998, they have about 15 years of service. 2013 total compensation came to $33,068.

Tiera Jones

Customer Care Analyst I/Dpw-Water & Waste Water (701)

2020 total comp
$32,887
Base pay
$32,887
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$32,887
Hire date
2018-10-06

Source-specific fields

Agencyid
A50
Annualsalary
35218
Employee ID
145970

Tiera Jones works as a Customer Care Analyst I for Dpw-Water & Waste Water (701). Their tenure dates to 2018, about 2 years. Tiera earned $32,887 in 2020.

Ebony Alexander

Office Support Specialist III/Dpw-Water & Waste Water (701)

2016 total comp
$32,852
Base pay
$32,852
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$32,852
Hire date
2004-09-13

Source-specific fields

Agencyid
A50
Annualsalary
34218
Employee ID
82773

Ebony Alexander works as a Office Support Specialist III for Dpw-Water & Waste Water (701). Their tenure dates to 2004, about 12 years. Ebony earned $32,852 in 2016.

Rochelle Mcduffie

Data Entry Operator I/Dpw-Water & Waste Water (701)

2015 total comp
$32,846
Base pay
$32,846
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$32,846
Hire date
2006-09-25

Source-specific fields

Agencyid
A50
Annualsalary
31432
Employee ID
76975

Rochelle Mcduffie is a Data Entry Operator I at Dpw-Water & Waste Water (701). Their tenure dates to 2006, about 9 years. 2015 total compensation came to $32,846.

Nikia Redd

Custodian Care Accountant Specialist Adj I/Dpw-Water & Waste Water (701)

2016 total comp
$32,656
Base pay
$32,656
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$32,656
Hire date
2014-09-15

Source-specific fields

Agencyid
A50
Annualsalary
33140
Employee ID
92804

Nikia Redd is a Custodian Care Accountant Specialist Adj I at Dpw-Water & Waste Water (701). They have served since 2014 (about 2 years). 2016 total compensation came to $32,656.

Rochelle Mcduffie

Office Support Specialist III/Dpw-Water & Waste Water (701)

2016 total comp
$32,608
Base pay
$32,608
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$32,608
Hire date
2006-09-25

Source-specific fields

Agencyid
A50
Annualsalary
33688
Employee ID
90900

Rochelle Mcduffie works as a Office Support Specialist III for Dpw-Water & Waste Water (701). They have served since 2006 (about 10 years). Rochelle earned $32,608 in 2016.

Veronica Coby

Office Support Specialist II/Dpw-Water & Waste Water (701)

2016 total comp
$32,562
Base pay
$32,562
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$32,562
Hire date
2008-11-17

Source-specific fields

Agencyid
A50
Annualsalary
31746
Employee ID
85109

Veronica Coby holds the role of Office Support Specialist II at Dpw-Water & Waste Water (701). They have served since 2008 (about 8 years). In 2016, their total compensation was $32,562.

Jasmine Barkley

Collections Representative I/Dpw-Water & Waste Water (701)

2016 total comp
$32,547
Base pay
$32,547
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$32,547
Hire date
2007-06-23

Source-specific fields

Agencyid
A50
Annualsalary
32220
Employee ID
83273

Jasmine Barkley is a Collections Representative I at Dpw-Water & Waste Water (701). Their tenure dates to 2007, about 9 years. 2016 total compensation came to $32,547.

Agnes Alston

Data Entry Operator II/Dpw-Water & Waste Water (701)

2015 total comp
$32,290
Base pay
$32,290
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$32,290
Hire date
2004-11-29

Source-specific fields

Agencyid
A50
Annualsalary
34895
Employee ID
68830

At Dpw-Water & Waste Water (701), Agnes Alston serves as a Data Entry Operator II. Their tenure dates to 2004, about 11 years. Their 2015 pay totaled $32,290.

Bernice Diamond

Accounting Assistant II/Dpw-Water & Waste Water (701)

2013 total comp
$32,275
Base pay
$32,275
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$32,275
Hire date
2007-08-27

Source-specific fields

Agencyid
A50
Annualsalary
32241
Employee ID
35085

Bernice Diamond works as a Accounting Assistant II for Dpw-Water & Waste Water (701). Hired in 2007, they have about 6 years of service. Bernice earned $32,275 in 2013.

Pauline Cole

Collections Representative I/Dpw-Water & Waste Water (701)

2016 total comp
$32,096
Base pay
$32,096
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$32,096
Hire date
2013-06-17

Source-specific fields

Agencyid
A50
Annualsalary
31142
Employee ID
85148

Pauline Cole works as a Collections Representative I for Dpw-Water & Waste Water (701). They have served since 2013 (about 3 years). Pauline earned $32,096 in 2016.

Donyell Mclaurin

Data Entry Operator I/Dpw-Water & Waste Water (701)

2015 total comp
$31,833
Base pay
$31,833
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$31,833
Hire date
2007-01-16

Source-specific fields

Agencyid
A50
Annualsalary
31432
Employee ID
77063

At Dpw-Water & Waste Water (701), Donyell Mclaurin serves as a Data Entry Operator I. They have served since 2007 (about 8 years). Their 2015 pay totaled $31,833.

Raleisha Cox-Martin

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2020 total comp
$31,831
Base pay
$31,831
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$31,831
Hire date
2018-07-14

Source-specific fields

Agencyid
A50
Annualsalary
37658
Employee ID
140990

Raleisha Cox-Martin holds the role of Customer Care Analyst II at Dpw-Water & Waste Water (701). They have served since 2018 (about 2 years). In 2020, their total compensation was $31,831.

Mary Shields

Data Entry Operator I/Dpw-Water & Waste Water (701)

2015 total comp
$31,829
Base pay
$31,829
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$31,829
Hire date
2008-07-21

Source-specific fields

Agencyid
A50
Annualsalary
31432
Employee ID
79936

Mary Shields works as a Data Entry Operator I for Dpw-Water & Waste Water (701). Hired in 2008, they have about 7 years of service. Mary earned $31,829 in 2015.

Marcia Davis

Collections Representative I/Dpw-Water & Waste Water (701)

2016 total comp
$31,678
Base pay
$31,678
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$31,678
Hire date
2014-09-15

Source-specific fields

Agencyid
A50
Annualsalary
32220
Employee ID
85746

Marcia Davis is a Collections Representative I at Dpw-Water & Waste Water (701). Their tenure dates to 2014, about 2 years. 2016 total compensation came to $31,678.