City of Baltimore / Dpw-Water & Waste Water (701) / Customer Care Analyst I
Job-title file
Collect and analyze data to inform decisions, produce reports, and identify trends.
39 employees hold this title in Dpw-Water & Waste Water (701). Median total compensation for the role is $35,251, below the department median of $42,662.
What the records show
How total compensation varies among the 39 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.
Compare departments
Customer Care Analyst I is held in 2 City of Baltimore departments. In Dpw-Water & Waste Water (701), the median of $35,251 ranks #1 of 2.
Median total compensation for the Customer Care Analyst I role in other City of Baltimoredepartments (highest first). Each bar links to that department’s page for this role.
Record list
Page 1
Customer Care Analyst I/Dpw-Water & Waste Water (701)
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Jermonni Deal is a Customer Care Analyst I at Dpw-Water & Waste Water (701). Hired in 2014, they have about 6 years of service. 2020 total compensation came to $54,504.
Customer Care Analyst I/Dpw-Water & Waste Water (701)
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James Capehart Jr is a Customer Care Analyst I at Dpw-Water & Waste Water (701). Hired in 2011, they have about 9 years of service. 2020 total compensation came to $52,885.
Customer Care Analyst I/Dpw-Water & Waste Water (701)
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James Capehart works as a Customer Care Analyst I for Dpw-Water & Waste Water (701). Their tenure dates to 2011, about 8 years. James earned $47,638 in 2019.
Customer Care Analyst I/Dpw-Water & Waste Water (701)
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Casandra Calloway is a Customer Care Analyst I at Dpw-Water & Waste Water (701). They have served since 2016 (about 4 years). 2020 total compensation came to $46,129.
Customer Care Analyst I/Dpw-Water & Waste Water (701)
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At Dpw-Water & Waste Water (701), Brandy Douglas serves as a Customer Care Analyst I. Hired in 2002, they have about 18 years of service. Their 2020 pay totaled $44,657.
Customer Care Analyst I/Dpw-Water & Waste Water (701)
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Vonunette Allen is a Customer Care Analyst I at Dpw-Water & Waste Water (701). They have served since 2017 (about 3 years). 2020 total compensation came to $44,178.
Customer Care Analyst I/Dpw-Water & Waste Water (701)
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Joanne Douglas works as a Customer Care Analyst I for Dpw-Water & Waste Water (701). Their tenure dates to 1995, about 25 years. Joanne earned $42,848 in 2020.
Customer Care Analyst I/Dpw-Water & Waste Water (701)
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At Dpw-Water & Waste Water (701), Shanta Satterfield serves as a Customer Care Analyst I. Hired in 2014, they have about 6 years of service. Their 2020 pay totaled $41,295.
Customer Care Analyst I/Dpw-Water & Waste Water (701)
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Kevin Mabrey is a Customer Care Analyst I at Dpw-Water & Waste Water (701). Hired in 2008, they have about 12 years of service. 2020 total compensation came to $40,697.
Customer Care Analyst I/Dpw-Water & Waste Water (701)
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Kyra Starke is a Customer Care Analyst I at Dpw-Water & Waste Water (701). Hired in 2018, they have about 2 years of service. 2020 total compensation came to $38,031.
Customer Care Analyst I/Dpw-Water & Waste Water (701)
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Cozette Harrell works as a Customer Care Analyst I for Dpw-Water & Waste Water (701). Their tenure dates to 2018, about 2 years. Cozette earned $37,784 in 2020.
Customer Care Analyst I/Dpw-Water & Waste Water (701)
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Devonee' Hinton works as a Customer Care Analyst I for Dpw-Water & Waste Water (701). Their tenure dates to 2008, about 12 years. Devonee' earned $37,223 in 2020.
Customer Care Analyst I/Dpw-Water & Waste Water (701)
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At Dpw-Water & Waste Water (701), Delta Hall serves as a Customer Care Analyst I. Their tenure dates to 2017, about 3 years. Their 2020 pay totaled $36,472.
Customer Care Analyst I/Dpw-Water & Waste Water (701)
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Davonte Griffin holds the role of Customer Care Analyst I at Dpw-Water & Waste Water (701). They have served since 2017 (about 3 years). In 2020, their total compensation was $36,165.
Customer Care Analyst I/Dpw-Water & Waste Water (701)
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Danielle Hart is a Customer Care Analyst I at Dpw-Water & Waste Water (701). Hired in 2018, they have about 2 years of service. 2020 total compensation came to $36,144.
Customer Care Analyst I/Dpw-Water & Waste Water (701)
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Lachonne Harcum holds the role of Customer Care Analyst I at Dpw-Water & Waste Water (701). They have served since 2009 (about 11 years). In 2020, their total compensation was $36,002.
Customer Care Analyst I/Dpw-Water & Waste Water (701)
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At Dpw-Water & Waste Water (701), Brittany Cypress serves as a Customer Care Analyst I. Hired in 2011, they have about 9 years of service. Their 2020 pay totaled $35,779.
Customer Care Analyst I/Dpw-Water & Waste Water (701)
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At Dpw-Water & Waste Water (701), Shameka Bland serves as a Customer Care Analyst I. They have served since 2007 (about 13 years). Their 2020 pay totaled $35,675.
Customer Care Analyst I/Dpw-Water & Waste Water (701)
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Jessica Davis is a Customer Care Analyst I at Dpw-Water & Waste Water (701). They have served since 2018 (about 2 years). 2020 total compensation came to $35,307.
Customer Care Analyst I/Dpw-Water & Waste Water (701)
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Shantel Boykin works as a Customer Care Analyst I for Dpw-Water & Waste Water (701). Their tenure dates to 2018, about 2 years. Shantel earned $35,251 in 2020.
Customer Care Analyst I/Dpw-Water & Waste Water (701)
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Brooke Brock is a Customer Care Analyst I at Dpw-Water & Waste Water (701). They have served since 2017 (about a year). 2018 total compensation came to $34,714.
Customer Care Analyst I/Dpw-Water & Waste Water (701)
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Ameenah Yasin works as a Customer Care Analyst I for Dpw-Water & Waste Water (701). Hired in 2018, they have about 2 years of service. Ameenah earned $34,691 in 2020.
Customer Care Analyst I/Dpw-Water & Waste Water (701)
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Akeelah Evans works as a Customer Care Analyst I for Dpw-Water & Waste Water (701). They have served since 2010 (about 8 years). Akeelah earned $34,517 in 2018.
Customer Care Analyst I/Dpw-Water & Waste Water (701)
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Margaret Williams holds the role of Customer Care Analyst I at Dpw-Water & Waste Water (701). They have served since 2016 (about 4 years). In 2020, their total compensation was $34,507.
Customer Care Analyst I/Dpw-Water & Waste Water (701)
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Travis Alston works as a Customer Care Analyst I for Dpw-Water & Waste Water (701). They have served since 2018 (about 2 years). Travis earned $34,241 in 2020.
Customer Care Analyst I/Dpw-Water & Waste Water (701)
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Brooke Vaughn is a Customer Care Analyst I at Dpw-Water & Waste Water (701). They have served since 2017 (about 3 years). 2020 total compensation came to $34,241.
Customer Care Analyst I/Dpw-Water & Waste Water (701)
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Tiera Jones works as a Customer Care Analyst I for Dpw-Water & Waste Water (701). Their tenure dates to 2018, about 2 years. Tiera earned $32,887 in 2020.
Customer Care Analyst I/Dpw-Water & Waste Water (701)
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At Dpw-Water & Waste Water (701), Desirae Harvey serves as a Customer Care Analyst I. They have served since 2011 (about 7 years). Their 2018 pay totaled $31,414.
Customer Care Analyst I/Dpw-Water & Waste Water (701)
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Kyra Buck holds the role of Customer Care Analyst I at Dpw-Water & Waste Water (701). Their tenure dates to 2013, about 4 years. In 2017, their total compensation was $30,675.
Customer Care Analyst I/Dpw-Water & Waste Water (701)
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Reginald Brashears works as a Customer Care Analyst I for Dpw-Water & Waste Water (701). Their tenure dates to 2014, about 4 years. Reginald earned $29,196 in 2018.
Customer Care Analyst I/Dpw-Water & Waste Water (701)
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At Dpw-Water & Waste Water (701), Jala Tucker serves as a Customer Care Analyst I. Their tenure dates to 2018, about 2 years. Their 2020 pay totaled $28,155.
Customer Care Analyst I/Dpw-Water & Waste Water (701)
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At Dpw-Water & Waste Water (701), Antrel Mcdowell serves as a Customer Care Analyst I. They have served since 2011 (about 9 years). Their 2020 pay totaled $26,402.
Customer Care Analyst I/Dpw-Water & Waste Water (701)
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Anna Butler is a Customer Care Analyst I at Dpw-Water & Waste Water (701). Their tenure dates to 2016, about a year. 2017 total compensation came to $22,882.
Customer Care Analyst I/Dpw-Water & Waste Water (701)
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At Dpw-Water & Waste Water (701), Kathryn Driver serves as a Customer Care Analyst I. They have served since 2018 (about 2 years). Their 2020 pay totaled $15,993.
Customer Care Analyst I/Dpw-Water & Waste Water (701)
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At Dpw-Water & Waste Water (701), Destiny Tames serves as a Customer Care Analyst I. Their tenure dates to 2019, about a year. Their 2020 pay totaled $15,857.
Customer Care Analyst I/Dpw-Water & Waste Water (701)
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Kim Jones works as a Customer Care Analyst I for Dpw-Water & Waste Water (701). Hired in 2018, they have about 2 years of service. Kim earned $15,511 in 2020.
Customer Care Analyst I/Dpw-Water & Waste Water (701)
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Tiffany Winters is a Customer Care Analyst I at Dpw-Water & Waste Water (701). Their tenure dates to 2020, under a year. 2020 total compensation came to $15,046.
Customer Care Analyst I/Dpw-Water & Waste Water (701)
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Teresa Day works as a Customer Care Analyst I for Dpw-Water & Waste Water (701). Their tenure dates to 2017, under a year. Teresa earned $12,223 in 2017.
Customer Care Analyst I/Dpw-Water & Waste Water (701)
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David Miales is a Customer Care Analyst I at Dpw-Water & Waste Water (701). Hired in 2006, they have about 14 years of service. 2020 total compensation came to $7,059.