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City of Baltimore / Dpw-Water & Waste Water (701) / Customer Care Analyst Supervisor I

Job-title file

Customer Care Analyst Supervisor I

Collect and analyze data to inform decisions, produce reports, and identify trends.

10 employees hold this title in Dpw-Water & Waste Water (701). Median total compensation for the role is $61,561, above the department median of $42,662.

Employees
10
Total payroll
$577K
Role median
$61,561
Agency median
$42,662
Comparison
Above

What the records show

Role pay distribution

Pay distribution for this role

$19,459$81,940+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 10 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across City of Baltimore

Customer Care Analyst Supervisor I is held in 2 City of Baltimore departments. In Dpw-Water & Waste Water (701), the median of $61,561 ranks #2 of 2.

Highest-paying departments for this role

Median total compensation for the Customer Care Analyst Supervisor I role in other City of Baltimoredepartments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 1

Audrey Dyer Brown

Customer Care Analyst Supervisor I/Dpw-Water & Waste Water (701)

2020 total comp
$83,857
Base pay
$83,857
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$83,857
Hire date
2001-07-09

Source-specific fields

Agencyid
A50
Annualsalary
55603
Employee ID
142014

Audrey Dyer Brown is a Customer Care Analyst Supervisor I at Dpw-Water & Waste Water (701). Hired in 2001, they have about 19 years of service. 2020 total compensation came to $83,857.

Vivian Smith

Customer Care Analyst Supervisor I/Dpw-Water & Waste Water (701)

2020 total comp
$73,205
Base pay
$73,205
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$73,205
Hire date
1988-11-07

Source-specific fields

Agencyid
A50
Annualsalary
59477
Employee ID
151833

Vivian Smith works as a Customer Care Analyst Supervisor I for Dpw-Water & Waste Water (701). They have served since 1988 (about 32 years). Vivian earned $73,205 in 2020.

Pauline Cole

Customer Care Analyst Supervisor I/Dpw-Water & Waste Water (701)

2020 total comp
$71,279
Base pay
$71,279
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$71,279
Hire date
2013-06-17

Source-specific fields

Agencyid
A50
Annualsalary
51607
Employee ID
140646

At Dpw-Water & Waste Water (701), Pauline Cole serves as a Customer Care Analyst Supervisor I. Hired in 2013, they have about 7 years of service. Their 2020 pay totaled $71,279.

Marcia Davis

Customer Care Analyst Supervisor I/Dpw-Water & Waste Water (701)

2020 total comp
$64,033
Base pay
$64,033
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$64,033
Hire date
2014-09-15

Source-specific fields

Agencyid
A50
Annualsalary
51607
Employee ID
141390

Marcia Davis is a Customer Care Analyst Supervisor I at Dpw-Water & Waste Water (701). They have served since 2014 (about 6 years). 2020 total compensation came to $64,033.

Lori Robinson

Customer Care Analyst Supervisor I/Dpw-Water & Waste Water (701)

2020 total comp
$63,593
Base pay
$63,593
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$63,593
Hire date
2013-12-09

Source-specific fields

Agencyid
A50
Annualsalary
52455
Employee ID
150499

Lori Robinson is a Customer Care Analyst Supervisor I at Dpw-Water & Waste Water (701). Hired in 2013, they have about 7 years of service. 2020 total compensation came to $63,593.

Terri Mccalla

Customer Care Analyst Supervisor I/Dpw-Water & Waste Water (701)

2020 total comp
$59,529
Base pay
$59,529
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$59,529
Hire date
2014-09-15

Source-specific fields

Agencyid
A50
Annualsalary
52455
Employee ID
147607

At Dpw-Water & Waste Water (701), Terri Mccalla serves as a Customer Care Analyst Supervisor I. Hired in 2014, they have about 6 years of service. Their 2020 pay totaled $59,529.

Nickell Saddler

Customer Care Analyst Supervisor I/Dpw-Water & Waste Water (701)

2020 total comp
$53,326
Base pay
$53,326
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$53,326
Hire date
2000-10-16

Source-specific fields

Agencyid
A50
Annualsalary
54755
Employee ID
150818

Nickell Saddler is a Customer Care Analyst Supervisor I at Dpw-Water & Waste Water (701). They have served since 2000 (about 20 years). 2020 total compensation came to $53,326.

Natasha Greene

Customer Care Analyst Supervisor I/Dpw-Water & Waste Water (701)

2020 total comp
$49,565
Base pay
$49,565
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$49,565
Hire date
2018-01-16

Source-specific fields

Agencyid
A50
Annualsalary
45383
Employee ID
143682

Natasha Greene is a Customer Care Analyst Supervisor I at Dpw-Water & Waste Water (701). Their tenure dates to 2018, about 2 years. 2020 total compensation came to $49,565.

Karen Mccargo

Customer Care Analyst Supervisor I/Dpw-Water & Waste Water (701)

2020 total comp
$39,156
Base pay
$39,156
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$39,156
Hire date
1979-09-20

Source-specific fields

Agencyid
A50
Annualsalary
59586
Employee ID
147616

Karen Mccargo is a Customer Care Analyst Supervisor I at Dpw-Water & Waste Water (701). Hired in 1979, they have about 41 years of service. 2020 total compensation came to $39,156.

Linda Harvey

Customer Care Analyst Supervisor I/Dpw-Water & Waste Water (701)

2020 total comp
$19,459
Base pay
$19,459
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$19,459
Hire date
1978-01-21

Source-specific fields

Agencyid
A50
Annualsalary
59587
Employee ID
144300

Linda Harvey works as a Customer Care Analyst Supervisor I for Dpw-Water & Waste Water (701). They have served since 1978 (about 42 years). Linda earned $19,459 in 2020.