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City of Baltimore / Dpw-Water & Waste Water (701)

Agency file

Dpw-Water & Waste Water (701)

Source file: City of Baltimore — Employee Salaries / ingested Jun 19, 2026

The Dpw-Water & Waste Water (701) operates public utilities and infrastructure such as water, power, sanitation, or energy services.

In 2020, this agency had 128 employees with median total compensation of $42,662; the highest distinct record was $103,892.

Year
2020
Total payroll
$5.6M
Employees
128
Median total
$42,662
Highest record
$103,892

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

How 2020 total compensation is spread across the 128 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($42,662) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

  • Base$43,793 (100%)
  • Overtime$0 (0%)
  • Other$0 (0%)
  • Benefits$0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th
25th
Median
75th
90th
$26,402
$36,144
$42,662
$50,184
$62,758

The pay ladder for this department. Someone at the 90th percentile earns $62,758 — more than 90% of the department; the 10th percentile earns $26,402. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Trend

Year over year

How this department's total payroll, headcount, and median pay changed across the 7 published years.

YearTotal payrollEmployeesMedian pay
2013
$1.5M
41
$33,085
2015
$2.2M
42.0%
62
51.2%
$34,022
2.8%
2016
$2.5M
16.6%
71
14.5%
$35,439
4.2%
2017
$3.7M
45.0%
97
36.6%
$35,888
1.3%
2018
$3.8M
4.2%
98
1.0%
$38,606
7.6%
2019
$5.2M
36.0%
123
25.5%
$40,842
5.8%
2020
$5.6M
7.8%
128
4.1%
$42,662
4.5%

Record list

Employees

Page 1

Cozette Harrell

Customer Care Analyst I/Dpw-Water & Waste Water (701)

2020 total comp
$37,784
Base pay
$37,784
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$37,784
Hire date
2018-05-19

Source-specific fields

Agencyid
A50
Annualsalary
35218
Employee ID
144137

Cozette Harrell works as a Customer Care Analyst I for Dpw-Water & Waste Water (701). Their tenure dates to 2018, about 2 years. Cozette earned $37,784 in 2020.

Vivian Smith

Office Assistant III/Dpw-Water & Waste Water (701)

2015 total comp
$37,750
Base pay
$37,750
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$37,750
Hire date
1988-11-07

Source-specific fields

Agencyid
A50
Annualsalary
37943
Employee ID
80315

At Dpw-Water & Waste Water (701), Vivian Smith serves as a Office Assistant III. Their tenure dates to 1988, about 27 years. Their 2015 pay totaled $37,750.

Raeven Carter

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2020 total comp
$37,699
Base pay
$37,699
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$37,699
Hire date
2008-06-21

Source-specific fields

Agencyid
A50
Annualsalary
37658
Employee ID
140191

Raeven Carter is a Customer Care Analyst II at Dpw-Water & Waste Water (701). Their tenure dates to 2008, about 12 years. 2020 total compensation came to $37,699.

Lisa Harden

Collections Representative I/Dpw-Water & Waste Water (701)

2016 total comp
$37,378
Base pay
$37,378
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$37,378
Hire date
2008-01-14

Source-specific fields

Agencyid
A50
Annualsalary
36634
Employee ID
87961

Lisa Harden is a Collections Representative I at Dpw-Water & Waste Water (701). They have served since 2008 (about 8 years). 2016 total compensation came to $37,378.

Devonee' Hinton

Customer Care Analyst I/Dpw-Water & Waste Water (701)

2020 total comp
$37,223
Base pay
$37,223
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$37,223
Hire date
2008-06-21

Source-specific fields

Agencyid
A50
Annualsalary
35218
Employee ID
144700

Devonee' Hinton works as a Customer Care Analyst I for Dpw-Water & Waste Water (701). Their tenure dates to 2008, about 12 years. Devonee' earned $37,223 in 2020.

Sonya Grant

Collections Representative I/Dpw-Water & Waste Water (701)

2016 total comp
$37,210
Base pay
$37,210
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$37,210
Hire date
2014-09-15

Source-specific fields

Agencyid
A50
Annualsalary
32220
Employee ID
87499

Sonya Grant holds the role of Collections Representative I at Dpw-Water & Waste Water (701). Their tenure dates to 2014, about 2 years. In 2016, their total compensation was $37,210.

Donyell Mclaurin

Office Support Specialist II/Dpw-Water & Waste Water (701)

2017 total comp
$37,117
Base pay
$37,117
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$37,117
Hire date
2007-01-16

Source-specific fields

Agencyid
A50
Annualsalary
33352
Employee ID
104568

Donyell Mclaurin is a Office Support Specialist II at Dpw-Water & Waste Water (701). They have served since 2007 (about 10 years). 2017 total compensation came to $37,117.

Beverly Lasan

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2020 total comp
$36,895
Base pay
$36,895
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$36,895
Hire date
2016-06-02

Source-specific fields

Agencyid
A50
Annualsalary
37658
Employee ID
146567

At Dpw-Water & Waste Water (701), Beverly Lasan serves as a Customer Care Analyst II. They have served since 2016 (about 4 years). Their 2020 pay totaled $36,895.

Ryan Crowder

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2017 total comp
$36,831
Base pay
$36,831
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$36,831
Hire date
2009-06-11

Source-specific fields

Agencyid
A50
Annualsalary
39343
Employee ID
99267

Ryan Crowder is a Customer Care Analyst II at Dpw-Water & Waste Water (701). Hired in 2009, they have about 8 years of service. 2017 total compensation came to $36,831.

Elizabeth Morris

Office Assistant III/Dpw-Water & Waste Water (701)

2013 total comp
$36,723
Base pay
$36,723
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$36,723
Hire date
1977-11-16

Source-specific fields

Agencyid
A50
Annualsalary
37076
Employee ID
42886

At Dpw-Water & Waste Water (701), Elizabeth Morris serves as a Office Assistant III. They have served since 1977 (about 36 years). Their 2013 pay totaled $36,723.

Jacqueline Mason

Collections Representative I/Dpw-Water & Waste Water (701)

2016 total comp
$36,613
Base pay
$36,613
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$36,613
Hire date
2001-07-09

Source-specific fields

Agencyid
A50
Annualsalary
37733
Employee ID
90666

Jacqueline Mason holds the role of Collections Representative I at Dpw-Water & Waste Water (701). They have served since 2001 (about 15 years). In 2016, their total compensation was $36,613.

Vernita Cox

Office Assistant III/Dpw-Water & Waste Water (701)

2015 total comp
$36,485
Base pay
$36,485
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$36,485
Hire date
1997-07-28

Source-specific fields

Agencyid
A50
Annualsalary
35911
Employee ID
71447

At Dpw-Water & Waste Water (701), Vernita Cox serves as a Office Assistant III. Hired in 1997, they have about 18 years of service. Their 2015 pay totaled $36,485.

Delta Hall

Customer Care Analyst I/Dpw-Water & Waste Water (701)

2020 total comp
$36,472
Base pay
$36,472
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$36,472
Hire date
2017-05-08

Source-specific fields

Agencyid
A50
Annualsalary
39402
Employee ID
143929

At Dpw-Water & Waste Water (701), Delta Hall serves as a Customer Care Analyst I. Their tenure dates to 2017, about 3 years. Their 2020 pay totaled $36,472.

Shena Branch

Accounting Assistant II/Dpw-Water & Waste Water (701)

2013 total comp
$36,287
Base pay
$36,287
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$36,287
Hire date
2005-09-12

Source-specific fields

Agencyid
A50
Annualsalary
32241
Employee ID
32318

At Dpw-Water & Waste Water (701), Shena Branch serves as a Accounting Assistant II. They have served since 2005 (about 8 years). Their 2013 pay totaled $36,287.

Davonte Griffin

Customer Care Analyst I/Dpw-Water & Waste Water (701)

2020 total comp
$36,165
Base pay
$36,165
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$36,165
Hire date
2017-05-08

Source-specific fields

Agencyid
A50
Annualsalary
39402
Employee ID
143733

Davonte Griffin holds the role of Customer Care Analyst I at Dpw-Water & Waste Water (701). They have served since 2017 (about 3 years). In 2020, their total compensation was $36,165.

Danielle Hart

Customer Care Analyst I/Dpw-Water & Waste Water (701)

2020 total comp
$36,144
Base pay
$36,144
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$36,144
Hire date
2018-08-25

Source-specific fields

Agencyid
A50
Annualsalary
35218
Employee ID
144268

Danielle Hart is a Customer Care Analyst I at Dpw-Water & Waste Water (701). Hired in 2018, they have about 2 years of service. 2020 total compensation came to $36,144.

Lachonne Harcum

Customer Care Analyst I/Dpw-Water & Waste Water (701)

2020 total comp
$36,002
Base pay
$36,002
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$36,002
Hire date
2009-12-04

Source-specific fields

Agencyid
A50
Annualsalary
35218
Employee ID
144056

Lachonne Harcum holds the role of Customer Care Analyst I at Dpw-Water & Waste Water (701). They have served since 2009 (about 11 years). In 2020, their total compensation was $36,002.

Lucinda Rathmann

Office Support Specialist III/Dpw-Water & Waste Water (701)

2016 total comp
$35,888
Base pay
$35,888
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$35,888
Hire date
2008-01-22

Source-specific fields

Agencyid
A50
Annualsalary
34218
Employee ID
92765

Lucinda Rathmann is a Office Support Specialist III at Dpw-Water & Waste Water (701). Hired in 2008, they have about 8 years of service. 2016 total compensation came to $35,888.

Karen Wilson

Office Support Specialist III/Dpw-Water & Waste Water (701)

2016 total comp
$35,885
Base pay
$35,885
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$35,885
Hire date
1981-02-06

Source-specific fields

Agencyid
A50
Annualsalary
39353
Employee ID
96116

At Dpw-Water & Waste Water (701), Karen Wilson serves as a Office Support Specialist III. They have served since 1981 (about 35 years). Their 2016 pay totaled $35,885.

Brittany Cypress

Customer Care Analyst I/Dpw-Water & Waste Water (701)

2020 total comp
$35,779
Base pay
$35,779
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$35,779
Hire date
2011-06-07

Source-specific fields

Agencyid
A50
Annualsalary
35218
Employee ID
141201

At Dpw-Water & Waste Water (701), Brittany Cypress serves as a Customer Care Analyst I. Hired in 2011, they have about 9 years of service. Their 2020 pay totaled $35,779.

Cheryl Avery

Collections Representative I/Dpw-Water & Waste Water (701)

2016 total comp
$35,740
Base pay
$35,740
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$35,740
Hire date
1998-07-13

Source-specific fields

Agencyid
A50
Annualsalary
38832
Employee ID
83109

Cheryl Avery works as a Collections Representative I for Dpw-Water & Waste Water (701). Hired in 1998, they have about 18 years of service. Cheryl earned $35,740 in 2016.

Shameka Bland

Customer Care Analyst I/Dpw-Water & Waste Water (701)

2020 total comp
$35,675
Base pay
$35,675
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$35,675
Hire date
2007-06-23

Source-specific fields

Agencyid
A50
Annualsalary
35218
Employee ID
138781

At Dpw-Water & Waste Water (701), Shameka Bland serves as a Customer Care Analyst I. They have served since 2007 (about 13 years). Their 2020 pay totaled $35,675.

Annette Howard

Training Assistant/Dpw-Water & Waste Water (701)

2020 total comp
$35,674
Base pay
$35,674
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$35,674
Hire date
2018-09-10

Source-specific fields

Agencyid
A50
Annualsalary
36389
Employee ID
144926

Annette Howard works as a Training Assistant for Dpw-Water & Waste Water (701). Their tenure dates to 2018, about 2 years. Annette earned $35,674 in 2020.

Satish Bhatia

Typist III/Dpw-Water & Waste Water (701)

2013 total comp
$35,600
Base pay
$35,600
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$35,600
Hire date
1998-12-17

Source-specific fields

Agencyid
A50
Annualsalary
33208
Employee ID
31836

Satish Bhatia is a Typist III at Dpw-Water & Waste Water (701). Hired in 1998, they have about 15 years of service. 2013 total compensation came to $35,600.

Rita Bryant-Hayden

Office Assistant III/Dpw-Water & Waste Water (701)

2015 total comp
$35,565
Base pay
$35,565
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$35,565
Hire date
2007-09-27

Source-specific fields

Agencyid
A50
Annualsalary
33879
Employee ID
70360

Rita Bryant-Hayden is a Office Assistant III at Dpw-Water & Waste Water (701). They have served since 2007 (about 8 years). 2015 total compensation came to $35,565.

Carla Sullivan

Office Support Specialist III/Dpw-Water & Waste Water (701)

2016 total comp
$35,466
Base pay
$35,466
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$35,466
Hire date
2012-07-09

Source-specific fields

Agencyid
A50
Annualsalary
33688
Employee ID
94540

Carla Sullivan holds the role of Office Support Specialist III at Dpw-Water & Waste Water (701). Their tenure dates to 2012, about 4 years. In 2016, their total compensation was $35,466.

Rita Bryant-Hayden

Office Support Specialist III/Dpw-Water & Waste Water (701)

2016 total comp
$35,445
Base pay
$35,445
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$35,445
Hire date
2007-09-27

Source-specific fields

Agencyid
A50
Annualsalary
34218
Employee ID
84365

At Dpw-Water & Waste Water (701), Rita Bryant-Hayden serves as a Office Support Specialist III. Hired in 2007, they have about 9 years of service. Their 2016 pay totaled $35,445.

Deborah Armstrong-Bartee

Collections Representative I/Dpw-Water & Waste Water (701)

2016 total comp
$35,439
Base pay
$35,439
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$35,439
Hire date
2007-11-26

Source-specific fields

Agencyid
A50
Annualsalary
36634
Employee ID
83028

Deborah Armstrong-Bartee is a Collections Representative I at Dpw-Water & Waste Water (701). Hired in 2007, they have about 9 years of service. 2016 total compensation came to $35,439.

Rasheed Ray

Custodian Care Accountant Specialist Adj I/Dpw-Water & Waste Water (701)

2016 total comp
$35,399
Base pay
$35,399
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$35,399
Hire date
2010-06-21

Source-specific fields

Agencyid
A50
Annualsalary
33140
Employee ID
92783

Rasheed Ray works as a Custodian Care Accountant Specialist Adj I for Dpw-Water & Waste Water (701). They have served since 2010 (about 6 years). Rasheed earned $35,399 in 2016.

Vernita Cox

Office Support Specialist III/Dpw-Water & Waste Water (701)

2020 total comp
$35,390
Base pay
$35,390
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$35,390
Hire date
1997-07-28

Source-specific fields

Agencyid
A50
Annualsalary
40767
Employee ID
140989

At Dpw-Water & Waste Water (701), Vernita Cox serves as a Office Support Specialist III. Their tenure dates to 1997, about 23 years. Their 2020 pay totaled $35,390.

Jessica Davis

Customer Care Analyst I/Dpw-Water & Waste Water (701)

2020 total comp
$35,307
Base pay
$35,307
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$35,307
Hire date
2018-09-08

Source-specific fields

Agencyid
A50
Annualsalary
35218
Employee ID
141369

Jessica Davis is a Customer Care Analyst I at Dpw-Water & Waste Water (701). They have served since 2018 (about 2 years). 2020 total compensation came to $35,307.

Shantel Boykin

Customer Care Analyst I/Dpw-Water & Waste Water (701)

2020 total comp
$35,251
Base pay
$35,251
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$35,251
Hire date
2018-10-06

Source-specific fields

Agencyid
A50
Annualsalary
35218
Employee ID
139037

Shantel Boykin works as a Customer Care Analyst I for Dpw-Water & Waste Water (701). Their tenure dates to 2018, about 2 years. Shantel earned $35,251 in 2020.

Donyell Mclaurin

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2018 total comp
$35,214
Base pay
$35,214
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$35,214
Hire date
2007-01-16

Source-specific fields

Agencyid
A50
Annualsalary
36417
Employee ID
118167

Donyell Mclaurin is a Customer Care Analyst II at Dpw-Water & Waste Water (701). Hired in 2007, they have about 11 years of service. 2018 total compensation came to $35,214.

Evelyn Wingate

Office Assistant III/Dpw-Water & Waste Water (701)

2015 total comp
$35,166
Base pay
$35,166
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$35,166
Hire date
2000-04-27

Source-specific fields

Agencyid
A50
Annualsalary
34895
Employee ID
82344

Evelyn Wingate works as a Office Assistant III for Dpw-Water & Waste Water (701). They have served since 2000 (about 15 years). Evelyn earned $35,166 in 2015.

Shontere Vanstory

Collections Representative I/Dpw-Water & Waste Water (701)

2016 total comp
$35,108
Base pay
$35,108
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$35,108
Hire date
2012-06-04

Source-specific fields

Agencyid
A50
Annualsalary
36048
Employee ID
95242

Shontere Vanstory holds the role of Collections Representative I at Dpw-Water & Waste Water (701). Their tenure dates to 2012, about 4 years. In 2016, their total compensation was $35,108.

Courtney Becketts

Office Support Specialist III/Dpw-Water & Waste Water (701)

2016 total comp
$35,090
Base pay
$35,090
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$35,090
Hire date
2012-07-23

Source-specific fields

Agencyid
A50
Annualsalary
33688
Employee ID
83439

Courtney Becketts works as a Office Support Specialist III for Dpw-Water & Waste Water (701). Their tenure dates to 2012, about 4 years. Courtney earned $35,090 in 2016.

Lucinda Rathmann

Data Entry Operator II/Dpw-Water & Waste Water (701)

2015 total comp
$34,787
Base pay
$34,787
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$34,787
Hire date
2008-01-22

Source-specific fields

Agencyid
A50
Annualsalary
33879
Employee ID
78875

At Dpw-Water & Waste Water (701), Lucinda Rathmann serves as a Data Entry Operator II. Their tenure dates to 2008, about 7 years. Their 2015 pay totaled $34,787.