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City of Baltimore / Dpw-Water & Waste Water (701)

Agency file

Dpw-Water & Waste Water (701)

Source file: City of Baltimore — Employee Salaries / ingested Jun 19, 2026

The Dpw-Water & Waste Water (701) operates public utilities and infrastructure such as water, power, sanitation, or energy services.

In 2020, this agency had 128 employees with median total compensation of $42,662; the highest distinct record was $103,892.

Year
2020
Total payroll
$5.6M
Employees
128
Median total
$42,662
Highest record
$103,892

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

How 2020 total compensation is spread across the 128 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($42,662) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

  • Base$43,793 (100%)
  • Overtime$0 (0%)
  • Other$0 (0%)
  • Benefits$0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th
25th
Median
75th
90th
$26,402
$36,144
$42,662
$50,184
$62,758

The pay ladder for this department. Someone at the 90th percentile earns $62,758 — more than 90% of the department; the 10th percentile earns $26,402. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Trend

Year over year

How this department's total payroll, headcount, and median pay changed across the 7 published years.

YearTotal payrollEmployeesMedian pay
2013
$1.5M
41
$33,085
2015
$2.2M
42.0%
62
51.2%
$34,022
2.8%
2016
$2.5M
16.6%
71
14.5%
$35,439
4.2%
2017
$3.7M
45.0%
97
36.6%
$35,888
1.3%
2018
$3.8M
4.2%
98
1.0%
$38,606
7.6%
2019
$5.2M
36.0%
123
25.5%
$40,842
5.8%
2020
$5.6M
7.8%
128
4.1%
$42,662
4.5%

Record list

Employees

Page 1

Germaine Bradshaw

Liaison Officer I/Dpw-Water & Waste Water (701)

2016 total comp
$43,825
Base pay
$43,825
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$43,825
Hire date
2014-03-10

Source-specific fields

Agencyid
A50
Annualsalary
44858
Employee ID
83951

Germaine Bradshaw works as a Liaison Officer I for Dpw-Water & Waste Water (701). Hired in 2014, they have about 2 years of service. Germaine earned $43,825 in 2016.

Inika Coleman

Custodian Care Accountant Specialist Adj I/Dpw-Water & Waste Water (701)

2016 total comp
$43,737
Base pay
$43,737
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$43,737
Hire date
2008-11-17

Source-specific fields

Agencyid
A50
Annualsalary
38572
Employee ID
85163

Inika Coleman works as a Custodian Care Accountant Specialist Adj I for Dpw-Water & Waste Water (701). They have served since 2008 (about 8 years). Inika earned $43,737 in 2016.

Danielle Hoggard

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2020 total comp
$43,490
Base pay
$43,490
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$43,490
Hire date
2018-07-14

Source-specific fields

Agencyid
A50
Annualsalary
37658
Employee ID
144740

At Dpw-Water & Waste Water (701), Danielle Hoggard serves as a Customer Care Analyst II. Hired in 2018, they have about 2 years of service. Their 2020 pay totaled $43,490.

Natasha Drummond

Collections Representative II/Dpw-Water & Waste Water (701)

2016 total comp
$43,310
Base pay
$43,310
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$43,310
Hire date
2014-09-15

Source-specific fields

Agencyid
A50
Annualsalary
33140
Employee ID
86186

At Dpw-Water & Waste Water (701), Natasha Drummond serves as a Collections Representative II. Their tenure dates to 2014, about 2 years. Their 2016 pay totaled $43,310.

Donyell Omoteso

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2020 total comp
$43,143
Base pay
$43,143
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$43,143
Hire date
2007-01-16

Source-specific fields

Agencyid
A50
Annualsalary
38943
Employee ID
149059

At Dpw-Water & Waste Water (701), Donyell Omoteso serves as a Customer Care Analyst II. Their tenure dates to 2007, about 13 years. Their 2020 pay totaled $43,143.

Donte Blackston

Laborer/Dpw-Water & Waste Water (701)

2020 total comp
$43,136
Base pay
$43,136
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$43,136
Hire date
2014-10-27

Source-specific fields

Agencyid
A50
Annualsalary
35615
Employee ID
138732

Donte Blackston holds the role of Laborer at Dpw-Water & Waste Water (701). They have served since 2014 (about 6 years). In 2020, their total compensation was $43,136.

Terri Mccalla

Collections Representative II/Dpw-Water & Waste Water (701)

2016 total comp
$43,092
Base pay
$43,092
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$43,092
Hire date
2014-09-15

Source-specific fields

Agencyid
A50
Annualsalary
33140
Employee ID
90783

Terri Mccalla works as a Collections Representative II for Dpw-Water & Waste Water (701). They have served since 2014 (about 2 years). Terri earned $43,092 in 2016.

Loren Nelson

Customer Care Analyst III/Dpw-Water & Waste Water (701)

2020 total comp
$42,878
Base pay
$42,878
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$42,878
Hire date
2017-05-08

Source-specific fields

Agencyid
A50
Annualsalary
40274
Employee ID
148764

At Dpw-Water & Waste Water (701), Loren Nelson serves as a Customer Care Analyst III. Their tenure dates to 2017, about 3 years. Their 2020 pay totaled $42,878.

Joanne Douglas

Customer Care Analyst I/Dpw-Water & Waste Water (701)

2020 total comp
$42,848
Base pay
$42,848
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$42,848
Hire date
1995-09-25

Source-specific fields

Agencyid
A50
Annualsalary
43645
Employee ID
141855

Joanne Douglas works as a Customer Care Analyst I for Dpw-Water & Waste Water (701). Their tenure dates to 1995, about 25 years. Joanne earned $42,848 in 2020.

Tiara Mccullegan

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2020 total comp
$42,841
Base pay
$42,841
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$42,841
Hire date
2015-11-02

Source-specific fields

Agencyid
A50
Annualsalary
42846
Employee ID
147695

Tiara Mccullegan is a Customer Care Analyst II at Dpw-Water & Waste Water (701). Hired in 2015, they have about 5 years of service. 2020 total compensation came to $42,841.

Candice Merritt

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2020 total comp
$42,680
Base pay
$42,680
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$42,680
Hire date
2014-10-27

Source-specific fields

Agencyid
A50
Annualsalary
42846
Employee ID
148048

Candice Merritt works as a Customer Care Analyst II for Dpw-Water & Waste Water (701). Hired in 2014, they have about 6 years of service. Candice earned $42,680 in 2020.

Elexus Henderson

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2020 total comp
$42,644
Base pay
$42,644
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$42,644
Hire date
2012-06-12

Source-specific fields

Agencyid
A50
Annualsalary
42846
Employee ID
144470

Elexus Henderson works as a Customer Care Analyst II for Dpw-Water & Waste Water (701). They have served since 2012 (about 8 years). Elexus earned $42,644 in 2020.

Nikia Redd

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2020 total comp
$42,636
Base pay
$42,636
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$42,636
Hire date
2014-09-15

Source-specific fields

Agencyid
A50
Annualsalary
42846
Employee ID
150093

Nikia Redd works as a Customer Care Analyst II for Dpw-Water & Waste Water (701). They have served since 2014 (about 6 years). Nikia earned $42,636 in 2020.

Angelique Bowers

Customer Care Analyst III/Dpw-Water & Waste Water (701)

2020 total comp
$42,549
Base pay
$42,549
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$42,549
Hire date
2016-09-26

Source-specific fields

Agencyid
A50
Annualsalary
45653
Employee ID
138965

Angelique Bowers works as a Customer Care Analyst III for Dpw-Water & Waste Water (701). They have served since 2016 (about 4 years). Angelique earned $42,549 in 2020.

Robert Baul

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2020 total comp
$42,399
Base pay
$42,399
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$42,399
Hire date
2015-12-21

Source-specific fields

Agencyid
A50
Annualsalary
42846
Employee ID
138380

Robert Baul works as a Customer Care Analyst II for Dpw-Water & Waste Water (701). Their tenure dates to 2015, about 5 years. Robert earned $42,399 in 2020.

Charla Lewis

Customer Care Analyst III/Dpw-Water & Waste Water (701)

2020 total comp
$42,300
Base pay
$42,300
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$42,300
Hire date
2015-08-31

Source-specific fields

Agencyid
A50
Annualsalary
40274
Employee ID
146804

At Dpw-Water & Waste Water (701), Charla Lewis serves as a Customer Care Analyst III. Hired in 2015, they have about 5 years of service. Their 2020 pay totaled $42,300.

Pamela Mckinnon

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2020 total comp
$42,299
Base pay
$42,299
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$42,299
Hire date
2018-09-08

Source-specific fields

Agencyid
A50
Annualsalary
37658
Employee ID
147846

Pamela Mckinnon works as a Customer Care Analyst II for Dpw-Water & Waste Water (701). Their tenure dates to 2018, about 2 years. Pamela earned $42,299 in 2020.

Shyam Thapa

Accounting Assistant II/Dpw-Water & Waste Water (701)

2013 total comp
$42,149
Base pay
$42,149
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$42,149
Hire date
2008-06-23

Source-specific fields

Agencyid
A50
Annualsalary
32241
Employee ID
47254

Shyam Thapa is a Accounting Assistant II at Dpw-Water & Waste Water (701). Their tenure dates to 2008, about 5 years. 2013 total compensation came to $42,149.

Beryl Dade

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2020 total comp
$42,092
Base pay
$42,092
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$42,092
Hire date
2012-01-26

Source-specific fields

Agencyid
A50
Annualsalary
42846
Employee ID
141213

Beryl Dade works as a Customer Care Analyst II for Dpw-Water & Waste Water (701). Their tenure dates to 2012, about 8 years. Beryl earned $42,092 in 2020.

Susan Mohr

Customer Care Analyst III/Dpw-Water & Waste Water (701)

2020 total comp
$42,084
Base pay
$42,084
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$42,084
Hire date
1977-12-31

Source-specific fields

Agencyid
A50
Annualsalary
52700
Employee ID
148259

Susan Mohr holds the role of Customer Care Analyst III at Dpw-Water & Waste Water (701). Their tenure dates to 1977, about 43 years. In 2020, their total compensation was $42,084.

Nickell Saddler

Customer Care Analyst Supervis/Dpw-Water & Waste Water (701)

2017 total comp
$41,793
Base pay
$41,793
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$41,793
Hire date
2000-10-16

Source-specific fields

Agencyid
A50
Annualsalary
43433
Employee ID
106901

Nickell Saddler holds the role of Customer Care Analyst Supervis at Dpw-Water & Waste Water (701). They have served since 2000 (about 17 years). In 2017, their total compensation was $41,793.

Anna Butler-Vann

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2019 total comp
$41,675
Base pay
$41,675
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$41,675
Hire date
2016-09-26

Source-specific fields

Agencyid
A50
Annualsalary
40933
Employee ID
125554

Anna Butler-Vann is a Customer Care Analyst II at Dpw-Water & Waste Water (701). They have served since 2016 (about 3 years). 2019 total compensation came to $41,675.

Shanta Satterfield

Customer Care Analyst I/Dpw-Water & Waste Water (701)

2020 total comp
$41,295
Base pay
$41,295
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$41,295
Hire date
2014-04-14

Source-specific fields

Agencyid
A50
Annualsalary
39402
Employee ID
150951

At Dpw-Water & Waste Water (701), Shanta Satterfield serves as a Customer Care Analyst I. Hired in 2014, they have about 6 years of service. Their 2020 pay totaled $41,295.