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City of Baltimore / Finance - Collections / Customer Care Analyst Supervisor II

Job-title file

Customer Care Analyst Supervisor II

Collect and analyze data to inform decisions, produce reports, and identify trends.

5 employees hold this title in Finance - Collections. Median total compensation for the role is $93,092, above the department median of $51,676.

Employees
5
Total payroll
$452.2K
Role median
$93,092
Agency median
$51,676
Comparison
Above

Record list

Employees with this title

Page 1

Toyia L Tynes

Customer Care Analyst Supervisor II/Finance - Collections

2025 total comp
$105,215
Base pay
$105,215
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$105,215
Hire date
1996-03-14

Source-specific fields

Agencyid
A14
Annualsalary
69757
Employee ID
276343

At Finance - Collections, Toyia L Tynes serves as a Customer Care Analyst Supervisor II. Hired in 1996, they have about 29 years of service. Their 2025 pay totaled $105,215.

Tammy D Hollie

Customer Care Analyst Supervisor II/Finance - Collections

2025 total comp
$93,831
Base pay
$93,831
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$93,831
Hire date
1997-11-20

Source-specific fields

Agencyid
A14
Annualsalary
69757
Employee ID
275711

Tammy D Hollie works as a Customer Care Analyst Supervisor II for Finance - Collections. They have served since 1997 (about 28 years). Tammy earned $93,831 in 2025.

Carol E Albaugh

Customer Care Analyst Supervisor II/Finance - Collections

2025 total comp
$93,092
Base pay
$93,092
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$93,092
Hire date
1997-11-20

Source-specific fields

Agencyid
A14
Annualsalary
69757
Employee ID
265779

Carol E Albaugh works as a Customer Care Analyst Supervisor II for Finance - Collections. Their tenure dates to 1997, about 28 years. Carol earned $93,092 in 2025.

Jacqueline Turner

Customer Care Analyst Supervisor II/Finance - Collections

2025 total comp
$87,686
Base pay
$87,686
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$87,686
Hire date
2001-01-11

Source-specific fields

Agencyid
A14
Annualsalary
68628
Employee ID
268997

Jacqueline Turner is a Customer Care Analyst Supervisor II at Finance - Collections. Their tenure dates to 2001, about 24 years. 2025 total compensation came to $87,686.

Karen A Daugherty

Customer Care Analyst Supervisor II/Finance - Collections

2025 total comp
$72,380
Base pay
$72,380
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$72,380
Hire date
1997-11-11

Source-specific fields

Agencyid
A14
Annualsalary
61402
Employee ID
270452

Karen A Daugherty holds the role of Customer Care Analyst Supervisor II at Finance - Collections. Their tenure dates to 1997, about 28 years. In 2025, their total compensation was $72,380.