Call Center Operations Manager

Lead staff and operations — set priorities, allocate resources, and oversee program delivery.

2 employees hold this title in M-R Information Technology (002). Median total compensation for the role is $65,971, above the department median of $44,360.

Employees: 2
Total payroll: $131.9K
Role median: $65,971
Agency median: $44,360
Comparison: Above

Compare departments

This role across City of Baltimore

Call Center Operations Manager is held in 7 City of Baltimore departments. In M-R Information Technology (002), the median of $65,971 ranks #5 of 7.

Highest-paying departments for this role

Police Department

$107,800 · 2

Fire Department (604)

$92,615 · 1

Police Department (372)

$83,422 · 1

M-R Information Technology (302)

$70,109 · 1

M-R Information Technology (301)

$54,731 · 1

M-R Information Technology

$54,351 · 3

Median total compensation for the Call Center Operations Manager role in other City of Baltimoredepartments (highest first). Each bar links to that department’s page for this role.

Same department

Other job titles in M-R Information Technology (002)

Record list

Employees with this title

Page 1

Nelson Eaton

Call Center Operations Manager/M-R Information Technology (002)

2020 total comp

$73,673

Base pay: $73,673
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $73,673
Hire date: 2002-12-02

Source-specific fields

Agencyid: A40
Annualsalary: 72722
Employee ID: 142053

Nelson Eaton works as a Call Center Operations Manager for M-R Information Technology (002). They have served since 2002 (about 18 years). Nelson earned $73,673 in 2020.

Tatiana Jones

Call Center Operations Manager/M-R Information Technology (002)

2015 total comp

$58,269

Base pay: $58,269
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $58,269
Hire date: 2005-01-31

Source-specific fields

Agencyid: A40
Annualsalary: 64700
Employee ID: 75508

Tatiana Jones works as a Call Center Operations Manager for M-R Information Technology (002). They have served since 2005 (about 10 years). Tatiana earned $58,269 in 2015.