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City of Baltimore / M-R Information Technology / Call Center Supervisor

Job-title file

Call Center Supervisor

Lead staff and operations — set priorities, allocate resources, and oversee program delivery.

8 employees hold this title in M-R Information Technology. Median total compensation for the role is $49,131, above the department median of $48,587.

Employees
8
Total payroll
$408.9K
Role median
$49,131
Agency median
$48,587
Comparison
Above

What the records show

Role pay distribution

Pay distribution for this role

$43,702$60,298+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 8 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across City of Baltimore

Call Center Supervisor is held in 3 City of Baltimore departments. In M-R Information Technology, the median of $49,131 ranks #3 of 3.

Highest-paying departments for this role

Median total compensation for the Call Center Supervisor role in other City of Baltimoredepartments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 1

Claudette Scott

Call Center Supervisor/M-R Information Technology

2014 total comp
$60,652
Base pay
$60,652
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$60,652
Hire date
1995-02-27

Source-specific fields

Agencyid
A40
Annualsalary
51517
Employee ID
64642

At M-R Information Technology, Claudette Scott serves as a Call Center Supervisor. Their tenure dates to 1995, about 19 years. Their 2014 pay totaled $60,652.

Nichole Crosier

Call Center Supervisor/M-R Information Technology

2014 total comp
$58,124
Base pay
$58,124
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$58,124
Hire date
2003-01-21

Source-specific fields

Agencyid
A40
Annualsalary
50059
Employee ID
53594

Nichole Crosier is a Call Center Supervisor at M-R Information Technology. Hired in 2003, they have about 11 years of service. 2014 total compensation came to $58,124.

Frankie Ellis

Call Center Supervisor/M-R Information Technology

2014 total comp
$55,109
Base pay
$55,109
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$55,109
Hire date
2003-09-15

Source-specific fields

Agencyid
A40
Annualsalary
50059
Employee ID
54773

Frankie Ellis holds the role of Call Center Supervisor at M-R Information Technology. Their tenure dates to 2003, about 11 years. In 2014, their total compensation was $55,109.

Nicole Moore

Call Center Supervisor/M-R Information Technology

2014 total comp
$49,514
Base pay
$49,514
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$49,514
Hire date
2003-12-22

Source-specific fields

Agencyid
A40
Annualsalary
50059
Employee ID
61707

Nicole Moore holds the role of Call Center Supervisor at M-R Information Technology. Their tenure dates to 2003, about 11 years. In 2014, their total compensation was $49,514.

Eduardo Blanche

Call Center Supervisor/M-R Information Technology

2014 total comp
$48,749
Base pay
$48,749
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$48,749
Hire date
2008-08-11

Source-specific fields

Agencyid
A40
Annualsalary
48601
Employee ID
51054

Eduardo Blanche works as a Call Center Supervisor for M-R Information Technology. Their tenure dates to 2008, about 6 years. Eduardo earned $48,749 in 2014.

Wakisha Montgomery

Call Center Supervisor/M-R Information Technology

2014 total comp
$47,825
Base pay
$47,825
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$47,825
Hire date
2012-10-01

Source-specific fields

Agencyid
A40
Annualsalary
41960
Employee ID
61605

Wakisha Montgomery is a Call Center Supervisor at M-R Information Technology. Their tenure dates to 2012, about 2 years. 2014 total compensation came to $47,825.

Nelson Eaton

Call Center Supervisor/M-R Information Technology

2011 total comp
$45,266
Base pay
$45,266
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$45,266
Hire date
2002-12-02

Source-specific fields

Agencyid
A40
Annualsalary
46251
Employee ID
10358

At M-R Information Technology, Nelson Eaton serves as a Call Center Supervisor. Hired in 2002, they have about 9 years of service. Their 2011 pay totaled $45,266.

Tatiana Jones

Call Center Supervisor/M-R Information Technology

2011 total comp
$43,702
Base pay
$43,702
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$43,702
Hire date
2005-01-31

Source-specific fields

Agencyid
A40
Annualsalary
46251
Employee ID
13724

Tatiana Jones holds the role of Call Center Supervisor at M-R Information Technology. Their tenure dates to 2005, about 6 years. In 2011, their total compensation was $43,702.