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City of Baltimore / M-R Information Technology / Call Center Agent I

Job-title file

Call Center Agent I

Carry out the duties of this position in support of the agency's public mission.

68 employees hold this title in M-R Information Technology. Median total compensation for the role is $37,825, below the department median of $48,587.

Employees
68
Total payroll
$2.4M
Role median
$37,825
Agency median
$48,587
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$3,453$43,819+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 68 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across City of Baltimore

Call Center Agent I is held in 3 City of Baltimore departments. In M-R Information Technology, the median of $37,825 ranks #3 of 3.

Highest-paying departments for this role

Median total compensation for the Call Center Agent I role in other City of Baltimoredepartments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 1

Roslyn Mclain-Powell

Call Center Agent I/M-R Information Technology

2011 total comp
$29,242
Base pay
$29,242
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$29,242
Hire date
2005-07-05

Source-specific fields

Agencyid
A40
Annualsalary
33841
Employee ID
1489

At M-R Information Technology, Roslyn Mclain-Powell serves as a Call Center Agent I. Their tenure dates to 2005, about 6 years. Their 2011 pay totaled $29,242.

Terrence Dailey

Call Center Agent I/M-R Information Technology

2011 total comp
$27,809
Base pay
$27,809
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$27,809
Hire date
2005-06-18

Source-specific fields

Agencyid
A40
Annualsalary
33841
Employee ID
9643

Terrence Dailey holds the role of Call Center Agent I at M-R Information Technology. Their tenure dates to 2005, about 6 years. In 2011, their total compensation was $27,809.