Call Center Agent I

Carry out the duties of this position in support of the agency's public mission.

68 employees hold this title in M-R Information Technology. Median total compensation for the role is $37,825, below the department median of $48,587.

Employees: 68
Total payroll: $2.4M
Role median: $37,825
Agency median: $48,587
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$3,453$43,819+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 68 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across City of Baltimore

Call Center Agent I is held in 3 City of Baltimore departments. In M-R Information Technology, the median of $37,825 ranks #3 of 3.

Highest-paying departments for this role

Bcit 311 Call Center

$46,498 · 42

M-R Information Technology (002)

$42,902 · 68

Median total compensation for the Call Center Agent I role in other City of Baltimoredepartments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 1

Cynthia Young

Call Center Agent I/M-R Information Technology

2012 total comp

$32,858

Base pay: $32,858
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $32,858
Hire date: 1997-11-17

Source-specific fields

Agencyid: A40
Annualsalary: 35554
Employee ID: 30415

Cynthia Young holds the role of Call Center Agent I at M-R Information Technology. Their tenure dates to 1997, about 15 years. In 2012, their total compensation was $32,858.