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City of Baltimore / M-R Information Technology / Call Center Agent I

Job-title file

Call Center Agent I

Carry out the duties of this position in support of the agency's public mission.

68 employees hold this title in M-R Information Technology. Median total compensation for the role is $37,825, below the department median of $48,587.

Employees
68
Total payroll
$2.4M
Role median
$37,825
Agency median
$48,587
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$3,453$43,819+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 68 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across City of Baltimore

Call Center Agent I is held in 3 City of Baltimore departments. In M-R Information Technology, the median of $37,825 ranks #3 of 3.

Highest-paying departments for this role

Median total compensation for the Call Center Agent I role in other City of Baltimoredepartments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 1

Ceirra Creighton

Call Center Agent I/M-R Information Technology

2014 total comp
$3,453
Base pay
$3,453
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$3,453
Hire date
2014-05-12

Source-specific fields

Agencyid
A40
Annualsalary
30229
Employee ID
53559

Ceirra Creighton works as a Call Center Agent I for M-R Information Technology. Hired in 2014, they have under a year of service. Ceirra earned $3,453 in 2014.

Chandra Bailey

Call Center Agent I/M-R Information Technology

2014 total comp
$3,453
Base pay
$3,453
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$3,453
Hire date
2014-05-12

Source-specific fields

Agencyid
A40
Annualsalary
30229
Employee ID
50322

At M-R Information Technology, Chandra Bailey serves as a Call Center Agent I. Hired in 2014, they have under a year of service. Their 2014 pay totaled $3,453.

Keeva Flood

Call Center Agent I/M-R Information Technology

2014 total comp
$3,453
Base pay
$3,453
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$3,453
Hire date
2007-04-30

Source-specific fields

Agencyid
A40
Annualsalary
30229
Employee ID
55277

Keeva Flood works as a Call Center Agent I for M-R Information Technology. Their tenure dates to 2007, about 7 years. Keeva earned $3,453 in 2014.