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City of Charlotte / Charmeck 311

Agency file

Charmeck 311

Source file: City of Charlotte — Employee Pay / ingested Jun 19, 2026

The Charmeck 311 is a government agency that delivers public services and programs within its jurisdiction.

In 2026, this agency had 98 employees with median total compensation of $56,805; the highest distinct record was $106,951.

Year
2026
Total payroll
$5.9M
Employees
98
Median total
$56,805
Highest record
$106,951

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

How 2026 total compensation is spread across the 98 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($56,805) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

  • Base$59,850 (100%)
  • Overtime$0 (0%)
  • Other$0 (0%)
  • Benefits$0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th
25th
Median
75th
90th
$50,232
$51,739
$56,805
$63,761
$71,657

The pay ladder for this department. Someone at the 90th percentile earns $71,657 — more than 90% of the department; the 10th percentile earns $50,232. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Record list

Employees

Page 1

Johnnetta Turner

311 Contact Center Supervisor/Charmeck 311

2026 total comp
$75,575
Sub-department
H&Ns
Base pay
$75,575
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$75,575
Hourly rate
$36
Employment type
Full-Time

Source-specific fields

Annual Rt
75574.95
Quarter
2
Record ID
4,910
Year
2,026

Johnnetta Turner is a 311 Contact Center Supervisor at Charmeck 311 within H&Ns. They work full-time. 2026 total compensation came to $75,575.

Regina Peralta

311 Contact Center Program Analyst/Charmeck 311

2026 total comp
$74,496
Sub-department
H&Ns
Base pay
$74,496
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$74,496
Hourly rate
$34
Employment type
Full-Time

Source-specific fields

Annual Rt
74496.24
Quarter
2
Record ID
5,028
Year
2,026

Regina Peralta holds the role of 311 Contact Center Program Analyst at Charmeck 311 within H&Ns. Their status is full-time. In 2026, their total compensation was $74,496.

Coretta Buggs

311 Contact Center Program Administrator/Charmeck 311

2026 total comp
$73,994
Sub-department
H&Ns
Base pay
$73,994
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$73,994
Hourly rate
$36
Employment type
Full-Time

Source-specific fields

Annual Rt
73994.02
Quarter
2
Record ID
5,075
Year
2,026

Coretta Buggs holds the role of 311 Contact Center Program Administrator at Charmeck 311 within H&Ns. Their status is full-time. In 2026, their total compensation was $73,994.