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District of Columbia / Dfhv / Customer Service Specialist

Job-title file

Customer Service Specialist

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

3 employees hold this title in Dfhv. Median total compensation for the role is $61,110, below the department median of $89,682.

Employees
3
Total payroll
$183.3K
Role median
$61,110
Agency median
$89,682
Comparison
Below

Compare departments

This role across District of Columbia

Customer Service Specialist is held in 11 District of Columbia departments. In Dfhv, the median of $61,110 ranks #10 of 11.

Highest-paying departments for this role

Fems
$110,185 · 1
Olg
$86,925 · 3
Dcoa
$82,111 · 15
Ocfo
$80,032 · 12
Ouc
$80,032 · 4
Cfsa
$79,705 · 1
Osse
$69,770 · 1
Opc
$68,038 · 1
Osse DOT
$62,842 · 15
Udc
$53,689 · 1

Median total compensation for the Customer Service Specialist role in other District of Columbiadepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Customer Service Specialist beyond District of Columbia

This role is reported in 8 jurisdictions. In District of Columbia, the median of $78,046 ranks #2 of 8. See Customer Service Specialist across all of District of Columbia

Highest-paying jurisdictions for this role

City of Los Angeles
$113,689 · 36
Arkansas
$39,171 · 788
Florida
$37,050 · 18
Georgia
$32,598 · 8
Rhode Island
$12,310 · 11

Median total compensation for comparable Customer Service Specialistroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Olga Shepperd

Customer Service Specialist/Dfhv

2024 total comp
$62,842
Base pay
$0
Overtime
$0
Other pay
$62,842
Benefits
$0
Total compensation
$62,842
Hire date
2004/05/03
Pay grade
09

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
16,368

Olga Shepperd is a Customer Service Specialist at Dfhv. Hired in 2004, they have about 20 years of service. 2024 total compensation came to $62,842. They are classified at grade 09.

Maleka Hill

Customer Service Specialist/Dfhv

2024 total comp
$61,110
Base pay
$0
Overtime
$0
Other pay
$61,110
Benefits
$0
Total compensation
$61,110
Hire date
2025/04/21
Pay grade
09

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
15,274

Maleka Hill holds the role of Customer Service Specialist at Dfhv. Their hire date on record is 2025/04/21. In 2024, their total compensation was $61,110. Their pay grade is 09.

Sheila Brown

Customer Service Specialist/Dfhv

2024 total comp
$59,378
Base pay
$0
Overtime
$0
Other pay
$59,378
Benefits
$0
Total compensation
$59,378
Hire date
2015/05/08
Pay grade
09

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
15,615

Sheila Brown works as a Customer Service Specialist for Dfhv. They have served since 2015 (about 9 years). Sheila earned $59,378 in 2024. Their pay grade is 09.