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District of Columbia / Ouc / Customer Service Specialist

Job-title file

Customer Service Specialist

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

4 employees hold this title in Ouc. Median total compensation for the role is $80,032, above the department median of $74,599.

Employees
4
Total payroll
$320.1K
Role median
$80,032
Agency median
$74,599
Comparison
Above

Compare departments

This role across District of Columbia

Customer Service Specialist is held in 11 District of Columbia departments. In Ouc, the median of $80,032 ranks #4 of 11.

Highest-paying departments for this role

Fems
$110,185 · 1
Olg
$86,925 · 3
Dcoa
$82,111 · 15
Ocfo
$80,032 · 12
Cfsa
$79,705 · 1
Osse
$69,770 · 1
Opc
$68,038 · 1
Osse DOT
$62,842 · 15
Dfhv
$61,110 · 3
Udc
$53,689 · 1

Median total compensation for the Customer Service Specialist role in other District of Columbiadepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Customer Service Specialist beyond District of Columbia

This role is reported in 8 jurisdictions. In District of Columbia, the median of $78,046 ranks #2 of 8. See Customer Service Specialist across all of District of Columbia

Highest-paying jurisdictions for this role

City of Los Angeles
$113,689 · 36
Arkansas
$39,171 · 788
Florida
$37,050 · 18
Georgia
$32,598 · 8
Rhode Island
$12,310 · 11

Median total compensation for comparable Customer Service Specialistroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Toye Mcneill

Customer Service Specialist/Ouc

2024 total comp
$80,032
Base pay
$0
Overtime
$0
Other pay
$80,032
Benefits
$0
Total compensation
$80,032
Hire date
2001/11/13
Pay grade
09

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
36,924

Toye Mcneill works as a Customer Service Specialist for Ouc. They have served since 2001 (about 23 years). Toye earned $80,032 in 2024. Their pay grade is 09.

Phyllis Curley

Customer Service Specialist/Ouc

2024 total comp
$80,032
Base pay
$0
Overtime
$0
Other pay
$80,032
Benefits
$0
Total compensation
$80,032
Hire date
1999/02/01
Pay grade
09

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
37,536

Phyllis Curley works as a Customer Service Specialist for Ouc. Their tenure dates to 1999, about 25 years. Phyllis earned $80,032 in 2024. Their pay grade is 09.

Nancy Chavarria Guzman

Customer Service Specialist/Ouc

2024 total comp
$80,032
Base pay
$0
Overtime
$0
Other pay
$80,032
Benefits
$0
Total compensation
$80,032
Hire date
2003/04/07
Pay grade
09

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
36,943

Nancy Chavarria Guzman is a Customer Service Specialist at Ouc. They have served since 2003 (about 21 years). 2024 total compensation came to $80,032. They are classified at grade 09.

Akime Hawkins

Customer Service Specialist/Ouc

2024 total comp
$80,032
Base pay
$0
Overtime
$0
Other pay
$80,032
Benefits
$0
Total compensation
$80,032
Hire date
2005/04/18
Pay grade
09

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
36,382

Akime Hawkins holds the role of Customer Service Specialist at Ouc. Hired in 2005, they have about 19 years of service. In 2024, their total compensation was $80,032. Their pay grade is 09.