District of Columbia / Dcoa / Customer Service Specialist
Job-title file
Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.
15 employees hold this title in Dcoa. Median total compensation for the role is $82,111, below the department median of $104,168.
What the records show
How total compensation varies among the 15 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.
Compare departments
Customer Service Specialist is held in 11 District of Columbia departments. In Dcoa, the median of $82,111 ranks #3 of 11.
Median total compensation for the Customer Service Specialist role in other District of Columbiadepartments (highest first). Each bar links to that department’s page for this role.
Compare jurisdictions
This role is reported in 8 jurisdictions. In District of Columbia, the median of $78,046 ranks #2 of 8. See Customer Service Specialist across all of District of Columbia →
Median total compensation for comparable Customer Service Specialistroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.
Record list
Page 1
Customer Service Specialist/Dcoa
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At Dcoa, Sherri Ellerbe serves as a Customer Service Specialist. Hired in 2015, they have about 9 years of service. Their 2024 pay totaled $94,141. They are classified at grade 11.
Customer Service Specialist/Dcoa
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At Dcoa, Mia Butler serves as a Customer Service Specialist. Their tenure dates to 2015, about 9 years. Their 2024 pay totaled $91,735. They are classified at grade 11.
Customer Service Specialist/Dcoa
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N. Elicitia Battle is a Customer Service Specialist at Dcoa. They have served since 2017 (about 7 years). 2024 total compensation came to $89,329. They are classified at grade 11.
Customer Service Specialist/Dcoa
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Sheila Harley holds the role of Customer Service Specialist at Dcoa. They have served since 2017 (about 7 years). In 2024, their total compensation was $89,329. Their pay grade is 11.
Customer Service Specialist/Dcoa
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Frances China works as a Customer Service Specialist for Dcoa. Hired in 2018, they have about 6 years of service. Frances earned $86,923 in 2024. Their pay grade is 11.
Customer Service Specialist/Dcoa
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Hilda Reyes works as a Customer Service Specialist for Dcoa. Their tenure dates to 2018, about 6 years. Hilda earned $86,923 in 2024. Their pay grade is 11.
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Latoria Butler appears in Dcoa payroll as a Customer Service Specialist, with $84,517 reported in 2024 — this entry may combine more than one individual of the same name.
Customer Service Specialist/Dcoa
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Talia Wells holds the role of Customer Service Specialist at Dcoa. They have served since 2022 (about 2 years). In 2024, their total compensation was $82,111. Their pay grade is 11.
Customer Service Specialist/Dcoa
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Alberto Polo-Herrera is a Customer Service Specialist at Dcoa. Their tenure dates to 2023, about a year. 2024 total compensation came to $79,705. They are classified at grade 11.
Customer Service Specialist/Dcoa
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Cory Graves works as a Customer Service Specialist for Dcoa. Their tenure dates to 2023, about a year. Cory earned $79,705 in 2024. Their pay grade is 11.
Customer Service Specialist/Dcoa
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Chyna Thornton holds the role of Customer Service Specialist at Dcoa. Their tenure dates to 2023, about a year. In 2024, their total compensation was $79,705. Their pay grade is 11.
Customer Service Specialist/Dcoa
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At Dcoa, Jeremiah Dease serves as a Customer Service Specialist. Their tenure dates to 2018, about 6 years. Their 2024 pay totaled $79,705. They are classified at grade 11.
Customer Service Specialist/Dcoa
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Deborah Agbomson holds the role of Customer Service Specialist at Dcoa. Hired in 2023, they have about a year of service. In 2024, their total compensation was $79,705. Their pay grade is 11.
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Payroll for R'Miya Robinson (Customer Service Specialist, Dcoa) may cover more than one person; together they account for $77,299 in 2024.
Customer Service Specialist/Dcoa
Source-specific fields
Lisa Adams is a Customer Service Specialist at Dcoa. Records show a hire date of 2025/03/10. 2024 total compensation came to $74,893. They are classified at grade 11.