City of Milwaukee / Dpw-Water-Business / Customer Service Representative III

Job-title file

Customer Service Representative III

Carry out the duties of this position in support of the agency's public mission.

68 employees hold this title in Dpw-Water-Business. Median total compensation for the role is $22,661, below the department median of $64,902.

Employees: 68
Role median: $22,661
Agency median: $64,902
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$43$56,309+

How total compensation varies among the 68 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Record list

Employees with this title

Highest-paid first / page 1

Raymel Encarnacion Acosta

Customer Service Representative III/Dpw-Water-Business

2025 total comp

$57,364

Base pay: $0
Overtime: $33
Other pay: $57,331
Benefits: $0
Total compensation: $57,364
Hourly rate: $28
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0.00
Job Code: 0442DC

At Dpw-Water-Business, Raymel Encarnacion Acosta serves as a Customer Service Representative III. They work full-time. Their 2025 pay totaled $57,364.

Christopher Schicantek

Customer Service Representative III/Dpw-Water-Business

2025 total comp

$57,220

Base pay: $0
Overtime: $4
Other pay: $57,216
Benefits: $0
Total compensation: $57,220
Hourly rate: $27
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0.00
Job Code: 0442DC

Christopher Schicantek holds the role of Customer Service Representative III at Dpw-Water-Business. Their status is full-time. In 2025, their total compensation was $57,220.

Alejandro Mendoza

Customer Service Representative III/Dpw-Water-Business

2025 total comp

$54,541

Base pay: $0
Overtime: $29
Other pay: $54,512
Benefits: $0
Total compensation: $54,541
Hourly rate: $28
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0.00
Job Code: 0442DC

Alejandro Mendoza is a Customer Service Representative III at Dpw-Water-Business. They work full-time. 2025 total compensation came to $54,541.

Christopher Matz

Customer Service Representative III/Dpw-Water-Business

2025 total comp

$54,424

Base pay: $0
Overtime: $6
Other pay: $54,417
Benefits: $0
Total compensation: $54,424
Hourly rate: $26
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0.00
Job Code: 0442DC

Christopher Matz is a Customer Service Representative III at Dpw-Water-Business. They work full-time. 2025 total compensation came to $54,424.

Yolanda Johnson

Customer Service Representative III/Dpw-Water-Business

2025 total comp

$54,280

Base pay: $0
Overtime: $454
Other pay: $53,826
Benefits: $0
Total compensation: $54,280
Hourly rate: $25
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0.00
Job Code: 0442DC

Yolanda Johnson holds the role of Customer Service Representative III at Dpw-Water-Business. Their status is full-time. In 2025, their total compensation was $54,280.

Tiffany Thomas

Customer Service Representative III/Dpw-Water-Business

2025 total comp

$53,495

Base pay: $0
Overtime: $138
Other pay: $53,356
Benefits: $0
Total compensation: $53,495
Hourly rate: $26
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0.00
Job Code: 0442DC

Tiffany Thomas works as a Customer Service Representative III for Dpw-Water-Business. Their status is full-time. Tiffany earned $53,495 in 2025.

Misha Weightman

Customer Service Representative III/Dpw-Water-Business

2025 total comp

$53,248

Base pay: $0
Overtime: $343
Other pay: $52,906
Benefits: $0
Total compensation: $53,248
Hourly rate: $26
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0.00
Job Code: 0442DC

Misha Weightman is a Customer Service Representative III at Dpw-Water-Business. They work full-time. 2025 total compensation came to $53,248.

Whitney Callier

Customer Service Representative III/Dpw-Water-Business

2025 total comp

$52,911

Base pay: $0
Overtime: $73
Other pay: $52,838
Benefits: $0
Total compensation: $52,911
Hourly rate: $25
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0.00
Job Code: 0442DC

Whitney Callier works as a Customer Service Representative III for Dpw-Water-Business. Their status is full-time. Whitney earned $52,911 in 2025.

Destiny Coleman

Customer Service Representative III/Dpw-Water-Business

2025 total comp

$52,860

Base pay: $0
Overtime: $7
Other pay: $52,853
Benefits: $0
Total compensation: $52,860
Hourly rate: $25
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0.00
Job Code: 0442DC

Destiny Coleman holds the role of Customer Service Representative III at Dpw-Water-Business. Their status is full-time. In 2025, their total compensation was $52,860.

Precious Payne

Customer Service Representative III/Dpw-Water-Business

2025 total comp

$52,777

Base pay: $0
Overtime: $0
Other pay: $52,777
Benefits: $0
Total compensation: $52,777
Hourly rate: $25
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0.00
Job Code: 0442DC

At Dpw-Water-Business, Precious Payne serves as a Customer Service Representative III. They work full-time. Their 2025 pay totaled $52,777.

Sharia Davis

Customer Service Representative III/Dpw-Water-Business

2025 total comp

$52,423

Base pay: $0
Overtime: $98
Other pay: $52,325
Benefits: $0
Total compensation: $52,423
Hourly rate: $25
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0.00
Job Code: 0442DC

Sharia Davis works as a Customer Service Representative III for Dpw-Water-Business. Their status is full-time. Sharia earned $52,423 in 2025.

Aundrea Williams

Customer Service Representative III/Dpw-Water-Business

2025 total comp

$52,141

Base pay: $0
Overtime: $86
Other pay: $52,056
Benefits: $0
Total compensation: $52,141
Hourly rate: $25
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0.00
Job Code: 0442DC

Aundrea Williams works as a Customer Service Representative III for Dpw-Water-Business. Their status is full-time. Aundrea earned $52,141 in 2025.

Laqunna Townes

Customer Service Representative III/Dpw-Water-Business

2025 total comp

$51,104

Base pay: $0
Overtime: $0
Other pay: $51,104
Benefits: $0
Total compensation: $51,104
Hourly rate: $25
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0.00
Job Code: 0442DC

Laqunna Townes holds the role of Customer Service Representative III at Dpw-Water-Business. Their status is full-time. In 2025, their total compensation was $51,104.

Miguel Sanchez

Customer Service Representative III/Dpw-Water-Business

2025 total comp

$50,200

Base pay: $0
Overtime: $0
Other pay: $50,200
Benefits: $0
Total compensation: $50,200
Hourly rate: $28
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0.00
Job Code: 0442DC

Miguel Sanchez holds the role of Customer Service Representative III at Dpw-Water-Business. Their status is full-time. In 2025, their total compensation was $50,200.

Towanda Young

Customer Service Representative III/Dpw-Water-Business

2019 total comp

$46,773

Base pay: $0
Overtime: $837
Other pay: $45,935
Benefits: $0
Total compensation: $46,773
Hourly rate: $21
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0.00
Job Code: 0442DC

Towanda Young is a Customer Service Representative III at Dpw-Water-Business. They work full-time. 2019 total compensation came to $46,773.

Aimee Tolefree

Customer Service Representative III/Dpw-Water-Business

2021 total comp

$45,821

Base pay: $0
Overtime: $4
Other pay: $45,818
Benefits: $0
Total compensation: $45,821
Hourly rate: $21
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 2636.72
Job Code: 0442DC

Aimee Tolefree works as a Customer Service Representative III for Dpw-Water-Business. Their status is full-time. Aimee earned $45,821 in 2021.

Chloe Loomis

Customer Service Representative III/Dpw-Water-Business

2023 total comp

$43,169

Base pay: $0
Overtime: $670
Other pay: $42,499
Benefits: $0
Total compensation: $43,169
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC

Chloe Loomis is a Customer Service Representative III at Dpw-Water-Business. They work full-time. 2023 total compensation came to $43,169.

Veronica Neumann-Thompson

Customer Service Representative III/Dpw-Water-Business

2023 total comp

$41,020

Base pay: $0
Overtime: $185
Other pay: $40,835
Benefits: $0
Total compensation: $41,020
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC

Veronica Neumann-Thompson is a Customer Service Representative III at Dpw-Water-Business. They work full-time. 2023 total compensation came to $41,020.

Sadieann Wallace

Customer Service Representative III/Dpw-Water-Business

2022 total comp

$40,575

Base pay: $0
Overtime: $127
Other pay: $40,447
Benefits: $0
Total compensation: $40,575
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 960.61
Job Code: 0442DC

Sadieann Wallace works as a Customer Service Representative III for Dpw-Water-Business. Their status is full-time. Sadieann earned $40,575 in 2022.

Daisy Ruiz

Customer Service Representative III/Dpw-Water-Business

2022 total comp

$39,648

Base pay: $0
Overtime: $0
Other pay: $39,648
Benefits: $0
Total compensation: $39,648
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC

Daisy Ruiz is a Customer Service Representative III at Dpw-Water-Business. They work full-time. 2022 total compensation came to $39,648.

Virgina Gardner

Customer Service Representative III/Dpw-Water-Business

2021 total comp

$39,514

Base pay: $0
Overtime: $170
Other pay: $39,344
Benefits: $0
Total compensation: $39,514
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC

At Dpw-Water-Business, Virgina Gardner serves as a Customer Service Representative III. They work full-time. Their 2021 pay totaled $39,514.

Iris Figueroa Machado

Customer Service Representative III/Dpw-Water-Business

2021 total comp

$39,177

Base pay: $0
Overtime: $74
Other pay: $39,103
Benefits: $0
Total compensation: $39,177
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC

Iris Figueroa Machado is a Customer Service Representative III at Dpw-Water-Business. They work full-time. 2021 total compensation came to $39,177.

Jessica Hernandez

Customer Service Representative III/Dpw-Water-Business

2019 total comp

$38,261

Base pay: $0
Overtime: $0
Other pay: $38,261
Benefits: $0
Total compensation: $38,261
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0.00
Job Code: 0442DC

At Dpw-Water-Business, Jessica Hernandez serves as a Customer Service Representative III. They work full-time. Their 2019 pay totaled $38,261.

Kiara Ramirez

Customer Service Representative III/Dpw-Water-Business

2019 total comp

$37,082

Base pay: $0
Overtime: $0
Other pay: $37,082
Benefits: $0
Total compensation: $37,082
Hourly rate: $18
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0.00
Job Code: 0442DC

Kiara Ramirez works as a Customer Service Representative III for Dpw-Water-Business. Their status is full-time. Kiara earned $37,082 in 2019.

Shanice Thomas

Customer Service Representative III/Dpw-Water-Business

2022 total comp

$36,687

Base pay: $0
Overtime: $0
Other pay: $36,687
Benefits: $0
Total compensation: $36,687
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC

At Dpw-Water-Business, Shanice Thomas serves as a Customer Service Representative III. They work full-time. Their 2022 pay totaled $36,687.

Nicole Carrao

Customer Service Representative III/Dpw-Water-Business

2020 total comp

$36,382

Base pay: $0
Overtime: $19
Other pay: $36,362
Benefits: $0
Total compensation: $36,382
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0.00
Job Code: 0442DC

At Dpw-Water-Business, Nicole Carrao serves as a Customer Service Representative III. They work full-time. Their 2020 pay totaled $36,382.

Tyana Queary

Customer Service Representative III/Dpw-Water-Business

2020 total comp

$36,250

Base pay: $0
Overtime: $0
Other pay: $36,250
Benefits: $0
Total compensation: $36,250
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0.00
Job Code: 0442DC

Tyana Queary works as a Customer Service Representative III for Dpw-Water-Business. Their status is full-time. Tyana earned $36,250 in 2020.

Christy Tolbert

Customer Service Representative III/Dpw-Water-Business

2020 total comp

$35,707

Base pay: $0
Overtime: $0
Other pay: $35,707
Benefits: $0
Total compensation: $35,707
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0.00
Job Code: 0442DC

At Dpw-Water-Business, Christy Tolbert serves as a Customer Service Representative III. They work full-time. Their 2020 pay totaled $35,707.

Annette Jackson

Customer Service Representative III/Dpw-Water-Business

2020 total comp

$35,593

Base pay: $0
Overtime: $0
Other pay: $35,593
Benefits: $0
Total compensation: $35,593
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0.00
Job Code: 0442DC

Annette Jackson holds the role of Customer Service Representative III at Dpw-Water-Business. Their status is full-time. In 2020, their total compensation was $35,593.

Virginia Fleming

Customer Service Representative III/Dpw-Water-Business

2021 total comp

$33,979

Base pay: $0
Overtime: $0
Other pay: $33,979
Benefits: $0
Total compensation: $33,979
Hourly rate: $22
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 142.16
Job Code: 0442DC
Sick Payout: $5,169
Termination Date: May 16, 2021
Vacation Payout: $9,683

At Dpw-Water-Business, Virginia Fleming serves as a Customer Service Representative III. They work full-time. Their 2021 pay totaled $33,979.

Melissa Ritchey

Customer Service Representative III/Dpw-Water-Business

2019 total comp

$31,707

Base pay: $0
Overtime: $0
Other pay: $31,707
Benefits: $0
Total compensation: $31,707
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0.00
Job Code: 0442DC

Melissa Ritchey holds the role of Customer Service Representative III at Dpw-Water-Business. Their status is full-time. In 2019, their total compensation was $31,707.

Estevan Mora

Customer Service Representative III/Dpw-Water-Business

2024 total comp

$29,317

Base pay: $0
Overtime: $0
Other pay: $29,317
Benefits: $0
Total compensation: $29,317
Hourly rate: $26
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0.00
Job Code: 0442DC

At Dpw-Water-Business, Estevan Mora serves as a Customer Service Representative III. They work full-time. Their 2024 pay totaled $29,317.

Erron Hazelwood

Customer Service Representative III/Dpw-Water-Business

2025 total comp

$25,440

Base pay: $0
Overtime: $0
Other pay: $25,440
Benefits: $0
Total compensation: $25,440
Hourly rate: $25
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0.00
Job Code: 0442DC

Erron Hazelwood is a Customer Service Representative III at Dpw-Water-Business. They work full-time. 2025 total compensation came to $25,440.

Tiara Evans

Customer Service Representative III/Dpw-Water-Business

2020 total comp

$24,375

Base pay: $0
Overtime: $0
Other pay: $24,375
Benefits: $0
Total compensation: $24,375
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0.00
Job Code: 0442DC
Termination Date: Sep 3, 2020
Vacation Payout: $281

Tiara Evans is a Customer Service Representative III at Dpw-Water-Business. They work full-time. 2020 total compensation came to $24,375.

Latoya Brown

Customer Service Representative III/Dpw-Water-Business

2022 total comp

$20,947

Base pay: $0
Overtime: $5
Other pay: $20,942
Benefits: $0
Total compensation: $20,947
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC
Termination Date: Jul 1, 2022

Latoya Brown is a Customer Service Representative III at Dpw-Water-Business. They work full-time. 2022 total compensation came to $20,947.

Danielle Beamon

Customer Service Representative III/Dpw-Water-Business

2023 total comp

$20,671

Base pay: $0
Overtime: $7
Other pay: $20,665
Benefits: $0
Total compensation: $20,671
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC
Vacation Payout: $3,957

Danielle Beamon holds the role of Customer Service Representative III at Dpw-Water-Business. Their status is full-time. In 2023, their total compensation was $20,671.

Denisha Hatchett

Customer Service Representative III/Dpw-Water-Business

2022 total comp

$19,790

Base pay: $0
Overtime: $0
Other pay: $19,790
Benefits: $0
Total compensation: $19,790
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC
Termination Date: Sep 2, 2022

Denisha Hatchett is a Customer Service Representative III at Dpw-Water-Business. They work full-time. 2022 total compensation came to $19,790.

Iris Colon Ortiz

Customer Service Representative III/Dpw-Water-Business

2022 total comp

$16,142

Base pay: $0
Overtime: $16
Other pay: $16,126
Benefits: $0
Total compensation: $16,142
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC
Termination Date: May 4, 2022
Vacation Payout: $411

Iris Colon Ortiz is a Customer Service Representative III at Dpw-Water-Business. They work full-time. 2022 total compensation came to $16,142.

Khonesavanh Chanthavong

Customer Service Representative III/Dpw-Water-Business

2025 total comp

$14,681

Base pay: $0
Overtime: $0
Other pay: $14,681
Benefits: $0
Total compensation: $14,681
Hourly rate: $24
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0.00
Job Code: 0442DC
Termination Date: Mar 26, 2025
Vacation Payout: $591

Khonesavanh Chanthavong is a Customer Service Representative III at Dpw-Water-Business. They work full-time. 2025 total compensation came to $14,681.

Gina Flores

Customer Service Representative III/Dpw-Water-Business

2019 total comp

$13,808

Base pay: $0
Overtime: $0
Other pay: $13,808
Benefits: $0
Total compensation: $13,808
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0.00
Job Code: 0442DC
Termination Date: Apr 26, 2019

At Dpw-Water-Business, Gina Flores serves as a Customer Service Representative III. They work full-time. Their 2019 pay totaled $13,808.