City of Milwaukee / Dpw-Water-Business / Customer Service Representative III

Job-title file

Customer Service Representative III

Carry out the duties of this position in support of the agency's public mission.

68 employees hold this title in Dpw-Water-Business. Median total compensation for the role is $22,661, below the department median of $64,902.

Employees: 68
Total payroll: $1.8M
Role median: $22,661
Agency median: $64,902
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$43$56,309+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 68 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across City of Milwaukee

Customer Service Representative III is held in 4 City of Milwaukee departments. In Dpw-Water-Business, the median of $22,661 ranks #3 of 4.

Highest-paying departments for this role

Der - Operations Division

$51,987 · 1

City Treasurer

$38,658 · 16

Municipal Court

$7,124 · 3

Median total compensation for the Customer Service Representative III role in other City of Milwaukeedepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Customer Service Representative beyond City of Milwaukee

This role is reported in 8 jurisdictions. In City of Milwaukee, the median of $29,848 ranks #7 of 8. See Customer Service Representative across all of City of Milwaukee →

Highest-paying jurisdictions for this role

City and County of San Francisco

$140,711 · 11

District of Columbia

$52,909 · 65

City of Boston

$48,966 · 19

New York Public Authorities

$48,061 · 60

Texas

$42,920 · 1,477

Georgia

$39,449 · 10

Missouri

$19,342 · 757

Median total compensation for comparable Customer Service Representativeroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 2

Paula Olson

Customer Service Representative III/Dpw-Water-Business

2023 total comp

$13,486

Base pay: $0
Overtime: $22
Other pay: $13,464
Benefits: $0
Total compensation: $13,486
Hourly rate: $20
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC
Termination Date: Oct 27, 2023
Vacation Payout: $1,554

Paula Olson holds the role of Customer Service Representative III at Dpw-Water-Business. Their status is full-time. In 2023, their total compensation was $13,486.

Carletta Robinson

Customer Service Representative III/Dpw-Water-Business

2025 total comp

$13,332

Base pay: $0
Overtime: $15
Other pay: $13,316
Benefits: $0
Total compensation: $13,332
Hourly rate: $24
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0.00
Job Code: 0442DC

Carletta Robinson is a Customer Service Representative III at Dpw-Water-Business. They work full-time. 2025 total compensation came to $13,332.

Ronesha Bankhead

Customer Service Representative III/Dpw-Water-Business

2020 total comp

$13,035

Base pay: $0
Overtime: $0
Other pay: $13,035
Benefits: $0
Total compensation: $13,035
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0.00
Job Code: 0442DC
Termination Date: Jul 15, 2020

Ronesha Bankhead holds the role of Customer Service Representative III at Dpw-Water-Business. Their status is full-time. In 2020, their total compensation was $13,035.

Kayla Cash-Welch

Customer Service Representative III/Dpw-Water-Business

2021 total comp

$12,325

Base pay: $0
Overtime: $0
Other pay: $12,325
Benefits: $0
Total compensation: $12,325
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC
Termination Date: Apr 9, 2021
Vacation Payout: $26

Kayla Cash-Welch works as a Customer Service Representative III for Dpw-Water-Business. Their status is full-time. Kayla earned $12,325 in 2021.

Joseph Jones

Customer Service Representative III/Dpw-Water-Business

2023 total comp

$12,063

Base pay: $0
Overtime: $5
Other pay: $12,059
Benefits: $0
Total compensation: $12,063
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC
Termination Date: Oct 31, 2023

At Dpw-Water-Business, Joseph Jones serves as a Customer Service Representative III. They work full-time. Their 2023 pay totaled $12,063.

Silvia Reyes

Customer Service Representative III/Dpw-Water-Business

2022 total comp

$11,697

Base pay: $0
Overtime: $42
Other pay: $11,655
Benefits: $0
Total compensation: $11,697
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC
Termination Date: Mar 23, 2022
Vacation Payout: $814

Silvia Reyes is a Customer Service Representative III at Dpw-Water-Business. They work full-time. 2022 total compensation came to $11,697.

Myladys Montanez Hernandez

Customer Service Representative III/Dpw-Water-Business

2024 total comp

$9,595

Base pay: $0
Overtime: $24
Other pay: $9,571
Benefits: $0
Total compensation: $9,595
Hourly rate: $24
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0.00
Job Code: 0442DC
Termination Date: Mar 4, 2024
Vacation Payout: $109

At Dpw-Water-Business, Myladys Montanez Hernandez serves as a Customer Service Representative III. They work full-time. Their 2024 pay totaled $9,595.

Sirenia Roaf

Customer Service Representative III/Dpw-Water-Business

2023 total comp

$9,162

Base pay: $0
Overtime: $0
Other pay: $9,162
Benefits: $0
Total compensation: $9,162
Hourly rate: $19
Employment type: Less Than Half Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC
Termination Date: Apr 28, 2023

Sirenia Roaf works as a Customer Service Representative III for Dpw-Water-Business. Their status is less than half time. Sirenia earned $9,162 in 2023.

Brandon Dixon-Walker

Customer Service Representative III/Dpw-Water-Business

2022 total comp

$8,817

Base pay: $0
Overtime: $4
Other pay: $8,813
Benefits: $0
Total compensation: $8,817
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC
Termination Date: Mar 3, 2022

At Dpw-Water-Business, Brandon Dixon-Walker serves as a Customer Service Representative III. They work full-time. Their 2022 pay totaled $8,817.

Yubania Suarez

Customer Service Representative III/Dpw-Water-Business

2023 total comp

$7,699

Base pay: $0
Overtime: $0
Other pay: $7,699
Benefits: $0
Total compensation: $7,699
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC
Termination Date: Mar 3, 2023

Yubania Suarez is a Customer Service Representative III at Dpw-Water-Business. They work full-time. 2023 total compensation came to $7,699.

Leslie Villarreal

Customer Service Representative III/Dpw-Water-Business

2023 total comp

$7,453

Base pay: $0
Overtime: $0
Other pay: $7,453
Benefits: $0
Total compensation: $7,453
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC
Termination Date: Nov 2, 2023
Vacation Payout: $16

Leslie Villarreal is a Customer Service Representative III at Dpw-Water-Business. They work full-time. 2023 total compensation came to $7,453.

Cheryl Fatla

Customer Service Representative III/Dpw-Water-Business

2019 total comp

$7,001

Base pay: $0
Overtime: $0
Other pay: $7,001
Benefits: $0
Total compensation: $7,001
Hourly rate: $18
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0.00
Job Code: 0442DC
Termination Date: Mar 15, 2019

Cheryl Fatla holds the role of Customer Service Representative III at Dpw-Water-Business. Their status is full-time. In 2019, their total compensation was $7,001.

Sabree Cotton

Customer Service Representative III/Dpw-Water-Business

2019 total comp

$6,991

Base pay: $0
Overtime: $0
Other pay: $6,991
Benefits: $0
Total compensation: $6,991
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0.00
Job Code: 0442DC
Termination Date: Aug 14, 2019
Vacation Payout: $262

Sabree Cotton holds the role of Customer Service Representative III at Dpw-Water-Business. Their status is full-time. In 2019, their total compensation was $6,991.

Seth Jamieson

Customer Service Representative III/Dpw-Water-Business

2023 total comp

$6,288

Base pay: $0
Overtime: $0
Other pay: $6,288
Benefits: $0
Total compensation: $6,288
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC
Termination Date: Aug 4, 2023
Vacation Payout: $233

Seth Jamieson works as a Customer Service Representative III for Dpw-Water-Business. Their status is full-time. Seth earned $6,288 in 2023.

Nakida Gray

Customer Service Representative III/Dpw-Water-Business

2021 total comp

$5,969

Base pay: $0
Overtime: $3
Other pay: $5,967
Benefits: $0
Total compensation: $5,969
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC

Nakida Gray works as a Customer Service Representative III for Dpw-Water-Business. Their status is full-time. Nakida earned $5,969 in 2021.

Michael Hall

Customer Service Representative III/Dpw-Water-Business

2019 total comp

$2,807

Base pay: $0
Overtime: $0
Other pay: $2,807
Benefits: $0
Total compensation: $2,807
Hourly rate: $18
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0.00
Job Code: 0442DC
Termination Date: Jan 8, 2019
Vacation Payout: $394

Michael Hall is a Customer Service Representative III at Dpw-Water-Business. They work full-time. 2019 total compensation came to $2,807.

Justine Andrew

Customer Service Representative III/Dpw-Water-Business

2024 total comp

$2,721

Base pay: $0
Overtime: $0
Other pay: $2,721
Benefits: $0
Total compensation: $2,721
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0.00
Job Code: 0442DC
Termination Date: Jan 2, 2024

Justine Andrew is a Customer Service Representative III at Dpw-Water-Business. They work full-time. 2024 total compensation came to $2,721.

Dominique Jewell

Customer Service Representative III/Dpw-Water-Business

2023 total comp

$2,681

Base pay: $0
Overtime: $0
Other pay: $2,681
Benefits: $0
Total compensation: $2,681
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC
Termination Date: Jan 3, 2023
Vacation Payout: $94

Dominique Jewell is a Customer Service Representative III at Dpw-Water-Business. They work full-time. 2023 total compensation came to $2,681.

Lashawna Daniels

Customer Service Representative III/Dpw-Water-Business

2021 total comp

$2,666

Base pay: $0
Overtime: $0
Other pay: $2,666
Benefits: $0
Total compensation: $2,666
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC
Termination Date: Oct 19, 2021
Vacation Payout: $118

Lashawna Daniels works as a Customer Service Representative III for Dpw-Water-Business. Their status is full-time. Lashawna earned $2,666 in 2021.

Anequay Fernandez

Customer Service Representative III/Dpw-Water-Business

2021 total comp

$2,054

Base pay: $0
Overtime: $0
Other pay: $2,054
Benefits: $0
Total compensation: $2,054
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC
Termination Date: Jan 8, 2021
Vacation Payout: $356

Anequay Fernandez is a Customer Service Representative III at Dpw-Water-Business. They work full-time. 2021 total compensation came to $2,054.

Juanita Harris

Customer Service Representative III/Dpw-Water-Business

2023 total comp

$2,007

Base pay: $0
Overtime: $0
Other pay: $2,007
Benefits: $0
Total compensation: $2,007
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC
Termination Date: Aug 11, 2023

Juanita Harris holds the role of Customer Service Representative III at Dpw-Water-Business. Their status is full-time. In 2023, their total compensation was $2,007.

Abony Mccants

Customer Service Representative III/Dpw-Water-Business

2023 total comp

$1,947

Base pay: $0
Overtime: $0
Other pay: $1,947
Benefits: $0
Total compensation: $1,947
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC
Termination Date: Mar 24, 2023

Abony Mccants works as a Customer Service Representative III for Dpw-Water-Business. Their status is full-time. Abony earned $1,947 in 2023.

Sudha Wegner

Customer Service Representative III/Dpw-Water-Business

2022 total comp

$1,901

Base pay: $0
Overtime: $0
Other pay: $1,901
Benefits: $0
Total compensation: $1,901
Hourly rate: $18
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC
Termination Date: Dec 30, 2021
Vacation Payout: $20

Sudha Wegner works as a Customer Service Representative III for Dpw-Water-Business. Their status is full-time. Sudha earned $1,901 in 2022.

Bethany Groth

Customer Service Representative III/Dpw-Water-Business

2021 total comp

$1,219

Base pay: $0
Overtime: $0
Other pay: $1,219
Benefits: $0
Total compensation: $1,219
Hourly rate: $18
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC
Termination Date: Oct 13, 2021
Vacation Payout: $55

Bethany Groth works as a Customer Service Representative III for Dpw-Water-Business. Their status is full-time. Bethany earned $1,219 in 2021.

Eric Moody

Customer Service Representative III/Dpw-Water-Business

2019 total comp

$777

Base pay: $0
Overtime: $0
Other pay: $777
Benefits: $0
Total compensation: $777
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0.00
Job Code: 0442DC
Termination Date: Aug 12, 2019

At Dpw-Water-Business, Eric Moody serves as a Customer Service Representative III. They work full-time. Their 2019 pay totaled $777.

Tracey Sroka

Customer Service Representative III/Dpw-Water-Business

2024 total comp

$598

Base pay: $0
Overtime: $0
Other pay: $598
Benefits: $0
Total compensation: $598
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0.00
Job Code: 0442DC
Termination Date: Dec 13, 2023
Vacation Payout: $144

Tracey Sroka is a Customer Service Representative III at Dpw-Water-Business. They work full-time. 2024 total compensation came to $598.

Ernest Martin Jr

Customer Service Representative III/Dpw-Water-Business

2023 total comp

$156

Base pay: $0
Overtime: $0
Other pay: $156
Benefits: $0
Total compensation: $156
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC
Termination Date: Jul 24, 2023

Ernest Martin Jr works as a Customer Service Representative III for Dpw-Water-Business. Their status is full-time. Ernest earned $156 in 2023.

Brad Bratel

Customer Service Representative III/Dpw-Water-Business

2023 total comp

$43

Base pay: $0
Overtime: $0
Other pay: $43
Benefits: $0
Total compensation: $43
Hourly rate: $21
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC
Sick Payout: $12
Termination Date: Dec 1, 2022
Vacation Payout: $31

Brad Bratel is a Customer Service Representative III at Dpw-Water-Business. They work full-time. 2023 total compensation came to $43.