City of Milwaukee / Dpw-Water-Business / Customer Service Representative III

Job-title file

Customer Service Representative III

Carry out the duties of this position in support of the agency's public mission.

68 employees hold this title in Dpw-Water-Business. Median total compensation for the role is $22,661, below the department median of $64,902.

Employees: 68
Role median: $22,661
Agency median: $64,902
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$43$56,309+

How total compensation varies among the 68 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Record list

Employees with this title

Highest-paid first / page 2

Paula Olson

Customer Service Representative III/Dpw-Water-Business

2023 total comp

$13,486

Base pay: $0
Overtime: $22
Other pay: $13,464
Benefits: $0
Total compensation: $13,486
Hourly rate: $20
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC
Termination Date: Oct 27, 2023
Vacation Payout: $1,554

Paula Olson holds the role of Customer Service Representative III at Dpw-Water-Business. Their status is full-time. In 2023, their total compensation was $13,486.

Carletta Robinson

Customer Service Representative III/Dpw-Water-Business

2025 total comp

$13,332

Base pay: $0
Overtime: $15
Other pay: $13,316
Benefits: $0
Total compensation: $13,332
Hourly rate: $24
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0.00
Job Code: 0442DC

Carletta Robinson is a Customer Service Representative III at Dpw-Water-Business. They work full-time. 2025 total compensation came to $13,332.

Ronesha Bankhead

Customer Service Representative III/Dpw-Water-Business

2020 total comp

$13,035

Base pay: $0
Overtime: $0
Other pay: $13,035
Benefits: $0
Total compensation: $13,035
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0.00
Job Code: 0442DC
Termination Date: Jul 15, 2020

Ronesha Bankhead holds the role of Customer Service Representative III at Dpw-Water-Business. Their status is full-time. In 2020, their total compensation was $13,035.

Kayla Cash-Welch

Customer Service Representative III/Dpw-Water-Business

2021 total comp

$12,325

Base pay: $0
Overtime: $0
Other pay: $12,325
Benefits: $0
Total compensation: $12,325
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC
Termination Date: Apr 9, 2021
Vacation Payout: $26

Kayla Cash-Welch works as a Customer Service Representative III for Dpw-Water-Business. Their status is full-time. Kayla earned $12,325 in 2021.

Joseph Jones

Customer Service Representative III/Dpw-Water-Business

2023 total comp

$12,063

Base pay: $0
Overtime: $5
Other pay: $12,059
Benefits: $0
Total compensation: $12,063
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC
Termination Date: Oct 31, 2023

At Dpw-Water-Business, Joseph Jones serves as a Customer Service Representative III. They work full-time. Their 2023 pay totaled $12,063.

Silvia Reyes

Customer Service Representative III/Dpw-Water-Business

2022 total comp

$11,697

Base pay: $0
Overtime: $42
Other pay: $11,655
Benefits: $0
Total compensation: $11,697
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC
Termination Date: Mar 23, 2022
Vacation Payout: $814

Silvia Reyes is a Customer Service Representative III at Dpw-Water-Business. They work full-time. 2022 total compensation came to $11,697.

Myladys Montanez Hernandez

Customer Service Representative III/Dpw-Water-Business

2024 total comp

$9,595

Base pay: $0
Overtime: $24
Other pay: $9,571
Benefits: $0
Total compensation: $9,595
Hourly rate: $24
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0.00
Job Code: 0442DC
Termination Date: Mar 4, 2024
Vacation Payout: $109

At Dpw-Water-Business, Myladys Montanez Hernandez serves as a Customer Service Representative III. They work full-time. Their 2024 pay totaled $9,595.

Sirenia Roaf

Customer Service Representative III/Dpw-Water-Business

2023 total comp

$9,162

Base pay: $0
Overtime: $0
Other pay: $9,162
Benefits: $0
Total compensation: $9,162
Hourly rate: $19
Employment type: Less Than Half Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC
Termination Date: Apr 28, 2023

Sirenia Roaf works as a Customer Service Representative III for Dpw-Water-Business. Their status is less than half time. Sirenia earned $9,162 in 2023.

Brandon Dixon-Walker

Customer Service Representative III/Dpw-Water-Business

2022 total comp

$8,817

Base pay: $0
Overtime: $4
Other pay: $8,813
Benefits: $0
Total compensation: $8,817
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC
Termination Date: Mar 3, 2022

At Dpw-Water-Business, Brandon Dixon-Walker serves as a Customer Service Representative III. They work full-time. Their 2022 pay totaled $8,817.

Yubania Suarez

Customer Service Representative III/Dpw-Water-Business

2023 total comp

$7,699

Base pay: $0
Overtime: $0
Other pay: $7,699
Benefits: $0
Total compensation: $7,699
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC
Termination Date: Mar 3, 2023

Yubania Suarez is a Customer Service Representative III at Dpw-Water-Business. They work full-time. 2023 total compensation came to $7,699.

Leslie Villarreal

Customer Service Representative III/Dpw-Water-Business

2023 total comp

$7,453

Base pay: $0
Overtime: $0
Other pay: $7,453
Benefits: $0
Total compensation: $7,453
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC
Termination Date: Nov 2, 2023
Vacation Payout: $16

Leslie Villarreal is a Customer Service Representative III at Dpw-Water-Business. They work full-time. 2023 total compensation came to $7,453.

Cheryl Fatla

Customer Service Representative III/Dpw-Water-Business

2019 total comp

$7,001

Base pay: $0
Overtime: $0
Other pay: $7,001
Benefits: $0
Total compensation: $7,001
Hourly rate: $18
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0.00
Job Code: 0442DC
Termination Date: Mar 15, 2019

Cheryl Fatla holds the role of Customer Service Representative III at Dpw-Water-Business. Their status is full-time. In 2019, their total compensation was $7,001.

Sabree Cotton

Customer Service Representative III/Dpw-Water-Business

2019 total comp

$6,991

Base pay: $0
Overtime: $0
Other pay: $6,991
Benefits: $0
Total compensation: $6,991
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0.00
Job Code: 0442DC
Termination Date: Aug 14, 2019
Vacation Payout: $262

Sabree Cotton holds the role of Customer Service Representative III at Dpw-Water-Business. Their status is full-time. In 2019, their total compensation was $6,991.

Seth Jamieson

Customer Service Representative III/Dpw-Water-Business

2023 total comp

$6,288

Base pay: $0
Overtime: $0
Other pay: $6,288
Benefits: $0
Total compensation: $6,288
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC
Termination Date: Aug 4, 2023
Vacation Payout: $233

Seth Jamieson works as a Customer Service Representative III for Dpw-Water-Business. Their status is full-time. Seth earned $6,288 in 2023.

Nakida Gray

Customer Service Representative III/Dpw-Water-Business

2021 total comp

$5,969

Base pay: $0
Overtime: $3
Other pay: $5,967
Benefits: $0
Total compensation: $5,969
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC

Nakida Gray works as a Customer Service Representative III for Dpw-Water-Business. Their status is full-time. Nakida earned $5,969 in 2021.

Michael Hall

Customer Service Representative III/Dpw-Water-Business

2019 total comp

$2,807

Base pay: $0
Overtime: $0
Other pay: $2,807
Benefits: $0
Total compensation: $2,807
Hourly rate: $18
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0.00
Job Code: 0442DC
Termination Date: Jan 8, 2019
Vacation Payout: $394

Michael Hall is a Customer Service Representative III at Dpw-Water-Business. They work full-time. 2019 total compensation came to $2,807.

Justine Andrew

Customer Service Representative III/Dpw-Water-Business

2024 total comp

$2,721

Base pay: $0
Overtime: $0
Other pay: $2,721
Benefits: $0
Total compensation: $2,721
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0.00
Job Code: 0442DC
Termination Date: Jan 2, 2024

Justine Andrew is a Customer Service Representative III at Dpw-Water-Business. They work full-time. 2024 total compensation came to $2,721.

Dominique Jewell

Customer Service Representative III/Dpw-Water-Business

2023 total comp

$2,681

Base pay: $0
Overtime: $0
Other pay: $2,681
Benefits: $0
Total compensation: $2,681
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC
Termination Date: Jan 3, 2023
Vacation Payout: $94

Dominique Jewell is a Customer Service Representative III at Dpw-Water-Business. They work full-time. 2023 total compensation came to $2,681.

Lashawna Daniels

Customer Service Representative III/Dpw-Water-Business

2021 total comp

$2,666

Base pay: $0
Overtime: $0
Other pay: $2,666
Benefits: $0
Total compensation: $2,666
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC
Termination Date: Oct 19, 2021
Vacation Payout: $118

Lashawna Daniels works as a Customer Service Representative III for Dpw-Water-Business. Their status is full-time. Lashawna earned $2,666 in 2021.

Anequay Fernandez

Customer Service Representative III/Dpw-Water-Business

2021 total comp

$2,054

Base pay: $0
Overtime: $0
Other pay: $2,054
Benefits: $0
Total compensation: $2,054
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC
Termination Date: Jan 8, 2021
Vacation Payout: $356

Anequay Fernandez is a Customer Service Representative III at Dpw-Water-Business. They work full-time. 2021 total compensation came to $2,054.

Juanita Harris

Customer Service Representative III/Dpw-Water-Business

2023 total comp

$2,007

Base pay: $0
Overtime: $0
Other pay: $2,007
Benefits: $0
Total compensation: $2,007
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC
Termination Date: Aug 11, 2023

Juanita Harris holds the role of Customer Service Representative III at Dpw-Water-Business. Their status is full-time. In 2023, their total compensation was $2,007.

Abony Mccants

Customer Service Representative III/Dpw-Water-Business

2023 total comp

$1,947

Base pay: $0
Overtime: $0
Other pay: $1,947
Benefits: $0
Total compensation: $1,947
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC
Termination Date: Mar 24, 2023

Abony Mccants works as a Customer Service Representative III for Dpw-Water-Business. Their status is full-time. Abony earned $1,947 in 2023.

Sudha Wegner

Customer Service Representative III/Dpw-Water-Business

2022 total comp

$1,901

Base pay: $0
Overtime: $0
Other pay: $1,901
Benefits: $0
Total compensation: $1,901
Hourly rate: $18
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC
Termination Date: Dec 30, 2021
Vacation Payout: $20

Sudha Wegner works as a Customer Service Representative III for Dpw-Water-Business. Their status is full-time. Sudha earned $1,901 in 2022.

Bethany Groth

Customer Service Representative III/Dpw-Water-Business

2021 total comp

$1,219

Base pay: $0
Overtime: $0
Other pay: $1,219
Benefits: $0
Total compensation: $1,219
Hourly rate: $18
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC
Termination Date: Oct 13, 2021
Vacation Payout: $55

Bethany Groth works as a Customer Service Representative III for Dpw-Water-Business. Their status is full-time. Bethany earned $1,219 in 2021.

Eric Moody

Customer Service Representative III/Dpw-Water-Business

2019 total comp

$777

Base pay: $0
Overtime: $0
Other pay: $777
Benefits: $0
Total compensation: $777
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0.00
Job Code: 0442DC
Termination Date: Aug 12, 2019

At Dpw-Water-Business, Eric Moody serves as a Customer Service Representative III. They work full-time. Their 2019 pay totaled $777.

Tracey Sroka

Customer Service Representative III/Dpw-Water-Business

2024 total comp

$598

Base pay: $0
Overtime: $0
Other pay: $598
Benefits: $0
Total compensation: $598
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0.00
Job Code: 0442DC
Termination Date: Dec 13, 2023
Vacation Payout: $144

Tracey Sroka is a Customer Service Representative III at Dpw-Water-Business. They work full-time. 2024 total compensation came to $598.

Ernest Martin Jr

Customer Service Representative III/Dpw-Water-Business

2023 total comp

$156

Base pay: $0
Overtime: $0
Other pay: $156
Benefits: $0
Total compensation: $156
Hourly rate: $19
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC
Termination Date: Jul 24, 2023

Ernest Martin Jr works as a Customer Service Representative III for Dpw-Water-Business. Their status is full-time. Ernest earned $156 in 2023.

Brad Bratel

Customer Service Representative III/Dpw-Water-Business

2023 total comp

$43

Base pay: $0
Overtime: $0
Other pay: $43
Benefits: $0
Total compensation: $43
Hourly rate: $21
Employment type: Full-Time

Source-specific fields

Agency Code: 6411
Comp Time: 0
Job Code: 0442DC
Sick Payout: $12
Termination Date: Dec 1, 2022
Vacation Payout: $31

Brad Bratel is a Customer Service Representative III at Dpw-Water-Business. They work full-time. 2023 total compensation came to $43.