Ramsey County, Minnesota / Financial Assistance Services

Agency file

Financial Assistance Services

Source file: Ramsey County, Minnesota — Employee Compensation / ingested Jun 19, 2026

The Financial Assistance Services is a government agency that delivers public services and programs within its jurisdiction.

In 2025, this agency had 485 employees with median total compensation of $55,539; the highest distinct record was $166,625.

Year: 2025
Total payroll: $27.4M
Employees: 485
Median total: $55,539
Highest record: $166,625

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

$655$118,381+

Hover a bar for its range; click to filter the list below.

How 2025 total compensation is spread across the 485 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($55,539) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

Base — $53,067 (94%)
Overtime — $3,075 (5%)
Other — $429 (1%)
Benefits — $0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th

25th

Median

75th

90th

$13,939

$36,323

$55,539

$76,723

$90,360

The pay ladder for this department. Someone at the 90th percentile earns $90,360 — more than 90% of the department; the 10th percentile earns $13,939. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

Eligibility Specialist

286 · $51,957

Eligibility Specialist Senior

108 · $79,454

Administrative Assistant

42 · $52,019

Eligibility Specialist Supervisor

31 · $89,457

Human Services Manager

6 · $113,048

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Compare

Similar departments

Departments elsewhere with the most similar mix of roles — a proxy for the same kind of agency, matched by workforce composition rather than name. Pay is not cost-of-living adjusted.

Family & Children Services, Departments Of Georgia65% match
Hra/Dept of Social Services New York City58% match
Department of Health&Human Services Dhhs Maine41% match
Children and Families Vermont39% match

Record list

Employees

Page 1

Shontelle Moore

Eligibility Specialist/Financial Assistance Services

2025 total comp

$39,402

Sub-department: Health and Wellness
Base pay: $37,338
Overtime: $0
Other pay: $2,063
Benefits: $0
Total compensation: $39,402
Hourly rate: $27
Hire date: 2025-01-06
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1
Middle name: L

Source-specific fields

Dept Name 2: FASD/Mnsure2
Earn Code: 719
Empl Record: 0
Pay Status: Terminated
Termination Date: Sep 5, 2025

At Financial Assistance Services, Shontelle Moore serves as a Eligibility Specialist within Health and Wellness. Their tenure dates to 2025, under a year, working full-time. Their 2025 pay totaled $39,402. Union affiliation: Chs.

Keith Craigwell

Eligibility Specialist/Financial Assistance Services

2025 total comp

$37,219

Sub-department: Health and Wellness
Base pay: $36,719
Overtime: $0
Other pay: $500
Benefits: $0
Total compensation: $37,219
Hourly rate: $24
Hire date: 2015-09-28
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1
Middle name: F

Source-specific fields

Dept Name 2: FASD/GA-MSACaseManagement
Earn Code: 117
Empl Record: 0
Pay Status: Active

Keith Craigwell is a Eligibility Specialist at Financial Assistance Services within Health and Wellness. They have served since 2015 (about 10 years), working full-time. 2025 total compensation came to $37,219. Union affiliation: Chs.

Timia Chandler

Eligibility Specialist/Financial Assistance Services

2025 total comp

$37,013

Sub-department: Health and Wellness
Base pay: $35,873
Overtime: $971
Other pay: $170
Benefits: $0
Total compensation: $37,013
Hourly rate: $25
Hire date: 2023-01-09
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1
Middle name: L

Source-specific fields

Dept Name 2: FASD/SNAPCaseManagement1
Earn Code: 102
Empl Record: 0
Pay Status: Active

Timia Chandler is a Eligibility Specialist at Financial Assistance Services within Health and Wellness. They have served since 2023 (about 2 years), working full-time. 2025 total compensation came to $37,013. Their bargaining unit is Chs.

Peter Moua

Eligibility Specialist/Financial Assistance Services

2025 total comp

$37,012

Sub-department: Health and Wellness
Base pay: $36,397
Overtime: $115
Other pay: $500
Benefits: $0
Total compensation: $37,012
Hourly rate: $25
Hire date: 2025-03-24
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1
Middle name: C

Source-specific fields

Dept Name 2: FASD/IntakeUnit1
Earn Code: 102
Empl Record: 0
Pay Status: Active

At Financial Assistance Services, Peter Moua serves as a Eligibility Specialist within Health and Wellness. They have served since 2025 (under a year), working full-time. Their 2025 pay totaled $37,012. Union affiliation: Chs.

Dennis Ryan

Eligibility Specialist/Financial Assistance Services

2025 total comp

$36,999

Sub-department: Health and Wellness
Base pay: $36,397
Overtime: $0
Other pay: $602
Benefits: $0
Total compensation: $36,999
Hourly rate: $25
Hire date: 2025-03-24
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1

Source-specific fields

Dept Name 2: FASD/Administration
Earn Code: 719
Empl Record: 0
Pay Status: Active

Dennis Ryan holds the role of Eligibility Specialist at Financial Assistance Services within Health and Wellness. Their tenure dates to 2025, under a year as a full-time employee. In 2025, their total compensation was $36,999. Union affiliation: Chs.

Dominic Smith

Eligibility Specialist/Financial Assistance Services

2025 total comp

$36,897

Sub-department: Health and Wellness
Base pay: $36,397
Overtime: $0
Other pay: $500
Benefits: $0
Total compensation: $36,897
Hourly rate: $25
Hire date: 2025-03-24
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1
Middle name: I

Source-specific fields

Dept Name 2: FASD/Administration
Earn Code: 719
Empl Record: 0
Pay Status: Active

Dominic Smith holds the role of Eligibility Specialist at Financial Assistance Services within Health and Wellness. Hired in 2025, they have under a year of service as a full-time employee. In 2025, their total compensation was $36,897. Union affiliation: Chs.

Jenny Moua

Eligibility Specialist/Financial Assistance Services

2025 total comp

$36,897

Sub-department: Health and Wellness
Base pay: $36,397
Overtime: $0
Other pay: $500
Benefits: $0
Total compensation: $36,897
Hourly rate: $25
Hire date: 2025-03-24
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1

Source-specific fields

Dept Name 2: FASD/MFIP-CCAPCommBasedServ
Earn Code: 719
Empl Record: 0
Pay Status: Active

At Financial Assistance Services, Jenny Moua serves as a Eligibility Specialist within Health and Wellness. Hired in 2025, they have under a year of service, working full-time. Their 2025 pay totaled $36,897. Union affiliation: Chs.

Lanny Thao

Eligibility Specialist/Financial Assistance Services

2025 total comp

$36,897

Sub-department: Health and Wellness
Base pay: $36,397
Overtime: $0
Other pay: $500
Benefits: $0
Total compensation: $36,897
Hourly rate: $25
Hire date: 2025-03-24
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1

Source-specific fields

Dept Name 2: Fasd/Mfip-Ccap-Bsf1
Earn Code: 719
Empl Record: 0
Pay Status: Active

Lanny Thao works as a Eligibility Specialist for Financial Assistance Services within Health and Wellness. Their tenure dates to 2025, under a year as a full-time employee. Lanny earned $36,897 in 2025. Their bargaining unit is Chs.

Pang Moua

Eligibility Specialist/Financial Assistance Services

2025 total comp

$36,897

Sub-department: Health and Wellness
Base pay: $36,397
Overtime: $0
Other pay: $500
Benefits: $0
Total compensation: $36,897
Hourly rate: $25
Hire date: 2025-03-24
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1

Source-specific fields

Dept Name 2: FASD/CSS1CM-LTCF-HCO-Waiver
Earn Code: 719
Empl Record: 0
Pay Status: Active

At Financial Assistance Services, Pang Moua serves as a Eligibility Specialist within Health and Wellness. They have served since 2025 (under a year), working full-time. Their 2025 pay totaled $36,897. They are represented by Chs.

Sarah Yang

Eligibility Specialist/Financial Assistance Services

2025 total comp

$36,897

Sub-department: Health and Wellness
Base pay: $36,397
Overtime: $0
Other pay: $500
Benefits: $0
Total compensation: $36,897
Hourly rate: $25
Hire date: 2025-03-24
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1

Source-specific fields

Dept Name 2: FASD/GA-MSACaseManagement
Earn Code: 719
Empl Record: 0
Pay Status: Active

Sarah Yang works as a Eligibility Specialist for Financial Assistance Services within Health and Wellness. They have served since 2025 (under a year) as a full-time employee. Sarah earned $36,897 in 2025. Union affiliation: Chs.

Arabella Villegas

Eligibility Specialist/Financial Assistance Services

2025 total comp

$36,526

Sub-department: Health and Wellness
Base pay: $35,925
Overtime: $0
Other pay: $602
Benefits: $0
Total compensation: $36,526
Hourly rate: $25
Hire date: 2025-03-24
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1
Middle name: A

Source-specific fields

Dept Name 2: Fasd/Mfip-Ccap-Bsf1
Earn Code: 719
Empl Record: 0
Pay Status: Active

Arabella Villegas is a Eligibility Specialist at Financial Assistance Services within Health and Wellness. Their tenure dates to 2025, under a year, working full-time. 2025 total compensation came to $36,526. They are represented by Chs.

Shari Alvarez

Eligibility Specialist/Financial Assistance Services

2025 total comp

$36,509

Sub-department: Health and Wellness
Base pay: $36,009
Overtime: $0
Other pay: $500
Benefits: $0
Total compensation: $36,509
Hourly rate: $25
Hire date: 2025-03-24
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1
Middle name: A

Source-specific fields

Dept Name 2: FASD/CSS4Intake&CM-HCO-Waiver
Earn Code: 719
Empl Record: 0
Pay Status: Active

Shari Alvarez holds the role of Eligibility Specialist at Financial Assistance Services within Health and Wellness. Hired in 2025, they have under a year of service as a full-time employee. In 2025, their total compensation was $36,509. Union affiliation: Chs.

Neteyah James

Eligibility Specialist/Financial Assistance Services

2025 total comp

$36,461

Sub-department: Health and Wellness
Base pay: $35,961
Overtime: $0
Other pay: $500
Benefits: $0
Total compensation: $36,461
Hourly rate: $25
Hire date: 2025-03-24
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1
Middle name: D

Source-specific fields

Dept Name 2: FASD/ResourceTrainers&Intake
Earn Code: 719
Empl Record: 0
Pay Status: Active

Neteyah James works as a Eligibility Specialist for Financial Assistance Services within Health and Wellness. They have served since 2025 (under a year) as a full-time employee. Neteyah earned $36,461 in 2025. Their bargaining unit is Chs.

Macy Vang

Eligibility Specialist/Financial Assistance Services

2025 total comp

$36,323

Sub-department: Health and Wellness
Base pay: $35,823
Overtime: $0
Other pay: $500
Benefits: $0
Total compensation: $36,323
Hourly rate: $25
Hire date: 2025-03-24
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1

Source-specific fields

Dept Name 2: Fasd/Mfip-Ccap-Bsf2
Earn Code: 719
Empl Record: 0
Pay Status: Active

At Financial Assistance Services, Macy Vang serves as a Eligibility Specialist within Health and Wellness. They have served since 2025 (under a year), working full-time. Their 2025 pay totaled $36,323. They are represented by Chs.

Meng Vang

Eligibility Specialist/Financial Assistance Services

2025 total comp

$36,291

Sub-department: Health and Wellness
Base pay: $35,791
Overtime: $0
Other pay: $500
Benefits: $0
Total compensation: $36,291
Hourly rate: $25
Hire date: 2025-03-24
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1

Source-specific fields

Dept Name 2: Fasd/Mfip-Ccap-Bsf2
Earn Code: 719
Empl Record: 0
Pay Status: Active

Meng Vang works as a Eligibility Specialist for Financial Assistance Services within Health and Wellness. They have served since 2025 (under a year) as a full-time employee. Meng earned $36,291 in 2025. Union affiliation: Chs.

Tufi Xiong

Eligibility Specialist/Financial Assistance Services

2025 total comp

$35,939

Sub-department: Health and Wellness
Base pay: $33,949
Overtime: $0
Other pay: $1,991
Benefits: $0
Total compensation: $35,939
Hourly rate: $27
Hire date: 2024-11-12
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1

Source-specific fields

Dept Name 2: FASD/IntakeUnit1
Earn Code: 902
Empl Record: 0
Pay Status: Terminated
Termination Date: Jul 18, 2025

Tufi Xiong is a Eligibility Specialist at Financial Assistance Services within Health and Wellness. They have served since 2024 (about a year), working full-time. 2025 total compensation came to $35,939. Union affiliation: Chs.

Angela Williams

Eligibility Specialist/Financial Assistance Services

2025 total comp

$35,656

Sub-department: Health and Wellness
Base pay: $35,156
Overtime: $0
Other pay: $500
Benefits: $0
Total compensation: $35,656
Hourly rate: $30
Hire date: 2025-05-19
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1
Middle name: R

Source-specific fields

Dept Name 2: FASD/Mnsure4
Earn Code: 719
Empl Record: 0
Pay Status: Active

Angela Williams is a Eligibility Specialist at Financial Assistance Services within Health and Wellness. Their tenure dates to 2025, under a year, working full-time. 2025 total compensation came to $35,656. They are represented by Chs.

Megan Cunningham

Administrative Assistant/Financial Assistance Services

2025 total comp

$35,602

Sub-department: Health and Wellness
Base pay: $35,221
Overtime: $380
Other pay: $0
Benefits: $0
Total compensation: $35,602
Hourly rate: $27
Hire date: 2024-04-01
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1
Middle name: M

Source-specific fields

Dept Name 2: FASD/CallCenter&SNAPCaseMngm
Earn Code: 102
Empl Record: 0
Pay Status: Leave

Megan Cunningham is a Administrative Assistant at Financial Assistance Services within Health and Wellness. They have served since 2024 (about a year), working full-time. 2025 total compensation came to $35,602. Union affiliation: Chs.