Ramsey County, Minnesota / Financial Assistance Services

Agency file

Financial Assistance Services

Source file: Ramsey County, Minnesota — Employee Compensation / ingested Jun 19, 2026

The Financial Assistance Services is a government agency that delivers public services and programs within its jurisdiction.

In 2025, this agency had 485 employees with median total compensation of $55,539; the highest distinct record was $166,625.

Year: 2025
Total payroll: $27.4M
Employees: 485
Median total: $55,539
Highest record: $166,625

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

$655$118,381+

Hover a bar for its range; click to filter the list below.

How 2025 total compensation is spread across the 485 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($55,539) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

Base — $53,067 (94%)
Overtime — $3,075 (5%)
Other — $429 (1%)
Benefits — $0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th

25th

Median

75th

90th

$13,939

$36,323

$55,539

$76,723

$90,360

The pay ladder for this department. Someone at the 90th percentile earns $90,360 — more than 90% of the department; the 10th percentile earns $13,939. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

Eligibility Specialist

286 · $51,957

Eligibility Specialist Senior

108 · $79,454

Administrative Assistant

42 · $52,019

Eligibility Specialist Supervisor

31 · $89,457

Human Services Manager

6 · $113,048

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Compare

Similar departments

Departments elsewhere with the most similar mix of roles — a proxy for the same kind of agency, matched by workforce composition rather than name. Pay is not cost-of-living adjusted.

Family & Children Services, Departments Of Georgia65% match
Hra/Dept of Social Services New York City58% match
Department of Health&Human Services Dhhs Maine41% match
Children and Families Vermont39% match

Record list

Employees

Page 1

Richard Mathisen

Eligibility Specialist/Financial Assistance Services

2025 total comp

$64,317

Sub-department: Health and Wellness
Base pay: $64,317
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $64,317
Hourly rate: $33
Hire date: 2014-05-12
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1
Middle name: K

Source-specific fields

Dept Name 2: FASD/CSS1CM-LTCF-HCO-Waiver
Empl Record: 0
Pay Status: Active

Richard Mathisen is a Eligibility Specialist at Financial Assistance Services within Health and Wellness. Their tenure dates to 2014, about 11 years, working full-time. 2025 total compensation came to $64,317. They are represented by Chs.

Shong Vang

Eligibility Specialist/Financial Assistance Services

2025 total comp

$64,293

Sub-department: Health and Wellness
Base pay: $64,293
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $64,293
Hourly rate: $32
Hire date: 2020-04-27
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1

Source-specific fields

Dept Name 2: FASD/CSS2CM-GRH-HCO-Waiver
Empl Record: 0
Pay Status: Active

Shong Vang works as a Eligibility Specialist for Financial Assistance Services within Health and Wellness. Their tenure dates to 2020, about 5 years as a full-time employee. Shong earned $64,293 in 2025. Their bargaining unit is Chs.

Susan Reed

Eligibility Specialist/Financial Assistance Services

2025 total comp

$64,000

Sub-department: Health and Wellness
Base pay: $63,614
Overtime: $387
Other pay: $0
Benefits: $0
Total compensation: $64,000
Hourly rate: $32
Hire date: 2021-06-14
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1
Middle name: Kae

Source-specific fields

Dept Name 2: Fasd/Mhc/Cehi
Earn Code: 102
Empl Record: 0
Pay Status: Active

Susan Reed holds the role of Eligibility Specialist at Financial Assistance Services within Health and Wellness. Their tenure dates to 2021, about 4 years as a full-time employee. In 2025, their total compensation was $64,000. Their bargaining unit is Chs.

Ann Adams

Administrative Assistant/Financial Assistance Services

2025 total comp

$63,999

Sub-department: Health and Wellness
Base pay: $62,249
Overtime: $1,750
Other pay: $0
Benefits: $0
Total compensation: $63,999
Hourly rate: $30
Hire date: 2002-07-01
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1
Middle name: M

Source-specific fields

Dept Name 2: FASD/CSS2CM-GRH-HCO-Waiver
Earn Code: 102
Empl Record: 0
Pay Status: Active

At Financial Assistance Services, Ann Adams serves as a Administrative Assistant within Health and Wellness. Their tenure dates to 2002, about 23 years, working full-time. Their 2025 pay totaled $63,999. Their bargaining unit is Chs.

Jasmine Gause

Eligibility Specialist/Financial Assistance Services

2025 total comp

$63,932

Sub-department: Health and Wellness
Base pay: $62,663
Overtime: $1,270
Other pay: $0
Benefits: $0
Total compensation: $63,932
Hourly rate: $32
Hire date: 2017-11-02
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1
Middle name: R

Source-specific fields

Dept Name 2: FASD/SNAPCaseManagement2
Earn Code: 102
Empl Record: 0
Pay Status: Leave (with pay)
Termination Date: Jan 27, 2026

Jasmine Gause holds the role of Eligibility Specialist at Financial Assistance Services within Health and Wellness. Hired in 2017, they have about 8 years of service as a full-time employee. In 2025, their total compensation was $63,932. They are represented by Chs.

Youa Chang

Eligibility Specialist/Financial Assistance Services

2025 total comp

$63,662

Sub-department: Health and Wellness
Base pay: $53,539
Overtime: $10,038
Other pay: $85
Benefits: $0
Total compensation: $63,662
Hourly rate: $27
Hire date: 2024-01-08
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1

Source-specific fields

Dept Name 2: FASD/CSS1CM-LTCF-HCO-Waiver
Earn Code: 102
Empl Record: 0
Pay Status: Active

Youa Chang holds the role of Eligibility Specialist at Financial Assistance Services within Health and Wellness. They have served since 2024 (about a year) as a full-time employee. In 2025, their total compensation was $63,662. They are represented by Chs.

Rosalia Ortiz

Eligibility Specialist/Financial Assistance Services

2025 total comp

$63,624

Sub-department: Health and Wellness
Base pay: $63,614
Overtime: $11
Other pay: $0
Benefits: $0
Total compensation: $63,624
Hourly rate: $32
Hire date: 2019-07-15
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1

Source-specific fields

Dept Name 2: FASD/Mnsure2
Earn Code: 102
Empl Record: 0
Pay Status: Active

Rosalia Ortiz holds the role of Eligibility Specialist at Financial Assistance Services within Health and Wellness. They have served since 2019 (about 6 years) as a full-time employee. In 2025, their total compensation was $63,624. Their bargaining unit is Chs.

Kong Xiong

Eligibility Specialist/Financial Assistance Services

2025 total comp

$63,604

Sub-department: Health and Wellness
Base pay: $63,604
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $63,604
Hourly rate: $32
Hire date: 2018-07-30
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1

Source-specific fields

Dept Name 2: FASD/Mnsure1
Empl Record: 0
Pay Status: Active

Kong Xiong works as a Eligibility Specialist for Financial Assistance Services within Health and Wellness. They have served since 2018 (about 7 years) as a full-time employee. Kong earned $63,604 in 2025. Union affiliation: Chs.

Bee Yang

Eligibility Specialist/Financial Assistance Services

2025 total comp

$63,420

Sub-department: Health and Wellness
Base pay: $63,420
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $63,420
Hourly rate: $32
Hire date: 2019-04-29
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1

Source-specific fields

Dept Name 2: FASD/Mnsure5
Empl Record: 0
Pay Status: Active

Bee Yang works as a Eligibility Specialist for Financial Assistance Services within Health and Wellness. They have served since 2019 (about 6 years) as a full-time employee. Bee earned $63,420 in 2025. They are represented by Chs.

Patricia Pranke

Eligibility Specialist/Financial Assistance Services

2025 total comp

$63,396

Sub-department: Health and Wellness
Base pay: $55,005
Overtime: $8,391
Other pay: $0
Benefits: $0
Total compensation: $63,396
Hourly rate: $27
Hire date: 2024-01-08
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1
Middle name: A

Source-specific fields

Dept Name 2: FASD/CSS6CM-HCO-Waiver
Earn Code: 102
Empl Record: 0
Pay Status: Active

Patricia Pranke is a Eligibility Specialist at Financial Assistance Services within Health and Wellness. Their tenure dates to 2024, about a year, working full-time. 2025 total compensation came to $63,396. They are represented by Chs.

Stephanie Green

Eligibility Specialist/Financial Assistance Services

2025 total comp

$63,197

Sub-department: Health and Wellness
Base pay: $63,071
Overtime: $0
Other pay: $126
Benefits: $0
Total compensation: $63,197
Hourly rate: $32
Hire date: 2024-10-21
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1

Source-specific fields

Dept Name 2: Fasd/Mfip-Ccap-Bsf2
Earn Code: 734
Empl Record: 0
Pay Status: Active

Stephanie Green holds the role of Eligibility Specialist at Financial Assistance Services within Health and Wellness. They have served since 2024 (about a year) as a full-time employee. In 2025, their total compensation was $63,197. They are represented by Chs.

Choua Lee

Eligibility Specialist/Financial Assistance Services

2025 total comp

$63,129

Sub-department: Health and Wellness
Base pay: $63,129
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $63,129
Hourly rate: $32
Hire date: 2020-01-13
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1

Source-specific fields

Dept Name 2: FASD/Mnsure3
Empl Record: 0
Pay Status: Active

Choua Lee works as a Eligibility Specialist for Financial Assistance Services within Health and Wellness. Their tenure dates to 2020, about 5 years as a full-time employee. Choua earned $63,129 in 2025. They are represented by Chs.

Christina Yang

Eligibility Specialist/Financial Assistance Services

2025 total comp

$63,129

Sub-department: Health and Wellness
Base pay: $63,129
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $63,129
Hourly rate: $32
Hire date: 2018-10-08
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1
Middle name: K

Source-specific fields

Dept Name 2: FASD/Mnsure5
Empl Record: 0
Pay Status: Active

Christina Yang works as a Eligibility Specialist for Financial Assistance Services within Health and Wellness. Their tenure dates to 2018, about 7 years as a full-time employee. Christina earned $63,129 in 2025. Their bargaining unit is Chs.

Eleanor Shelby-Ellis

Eligibility Specialist/Financial Assistance Services

2025 total comp

$63,126

Sub-department: Health and Wellness
Base pay: $63,114
Overtime: $11
Other pay: $0
Benefits: $0
Total compensation: $63,126
Hourly rate: $32
Hire date: 2020-08-03
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1
Middle name: A

Source-specific fields

Dept Name 2: FASD/SNAPCaseManagement2
Earn Code: 102
Empl Record: 0
Pay Status: Active

Eleanor Shelby-Ellis is a Eligibility Specialist at Financial Assistance Services within Health and Wellness. They have served since 2020 (about 5 years), working full-time. 2025 total compensation came to $63,126. They are represented by Chs.

Nushoua Thao

Eligibility Specialist/Financial Assistance Services

2025 total comp

$63,080

Sub-department: Health and Wellness
Base pay: $63,080
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $63,080
Hourly rate: $32
Hire date: 2019-10-14
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1

Source-specific fields

Dept Name 2: FASD/Mnsure3
Empl Record: 0
Pay Status: Active

Nushoua Thao is a Eligibility Specialist at Financial Assistance Services within Health and Wellness. Their tenure dates to 2019, about 6 years, working full-time. 2025 total compensation came to $63,080. Union affiliation: Chs.

Shannon O'Connor

Administrative Assistant/Financial Assistance Services

2025 total comp

$62,327

Sub-department: Health and Wellness
Base pay: $62,327
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $62,327
Hourly rate: $30
Hire date: 1999-11-01
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1
Middle name: H

Source-specific fields

Dept Name 2: FASD/CSS2CM-GRH-HCO-Waiver
Empl Record: 0
Pay Status: Active

At Financial Assistance Services, Shannon O'Connor serves as a Administrative Assistant within Health and Wellness. They have served since 1999 (about 26 years), working full-time. Their 2025 pay totaled $62,327. Their bargaining unit is Chs.

Lori Morrison

Administrative Assistant/Financial Assistance Services

2025 total comp

$62,327

Sub-department: Health and Wellness
Base pay: $62,327
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $62,327
Hourly rate: $30
Hire date: 1998-06-15
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1
Middle name: M

Source-specific fields

Dept Name 2: Fasd/Mfip-Ccap-Dwp
Empl Record: 0
Pay Status: Active

At Financial Assistance Services, Lori Morrison serves as a Administrative Assistant within Health and Wellness. Their tenure dates to 1998, about 27 years, working full-time. Their 2025 pay totaled $62,327. Union affiliation: Chs.

Abrahim Hassan

Administrative Assistant/Financial Assistance Services

2025 total comp

$62,249

Sub-department: Health and Wellness
Base pay: $62,249
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $62,249
Hourly rate: $30
Hire date: 2004-10-13
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1

Source-specific fields

Dept Name 2: FASD/LobbyTeam1
Empl Record: 0
Pay Status: Active

Abrahim Hassan holds the role of Administrative Assistant at Financial Assistance Services within Health and Wellness. Hired in 2004, they have about 21 years of service as a full-time employee. In 2025, their total compensation was $62,249. Union affiliation: Chs.

Kathleen Lopez

Administrative Assistant/Financial Assistance Services

2025 total comp

$62,109

Sub-department: Health and Wellness
Base pay: $59,801
Overtime: $2,308
Other pay: $0
Benefits: $0
Total compensation: $62,109
Hourly rate: $29
Hire date: 2002-02-04
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1
Middle name: c

Source-specific fields

Dept Name 2: FASD/ScanCenter
Earn Code: 102
Empl Record: 0
Pay Status: Active

Kathleen Lopez holds the role of Administrative Assistant at Financial Assistance Services within Health and Wellness. Their tenure dates to 2002, about 23 years as a full-time employee. In 2025, their total compensation was $62,109. Their bargaining unit is Chs.

Kham Vang

Eligibility Specialist/Financial Assistance Services

2025 total comp

$61,787

Sub-department: Health and Wellness
Base pay: $60,889
Overtime: $898
Other pay: $0
Benefits: $0
Total compensation: $61,787
Hourly rate: $30
Hire date: 2021-08-02
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1
Middle name: X

Source-specific fields

Dept Name 2: FASD/CSS3CM-GRH-HCO-Waiver
Earn Code: 102
Empl Record: 0
Pay Status: Active

At Financial Assistance Services, Kham Vang serves as a Eligibility Specialist within Health and Wellness. They have served since 2021 (about 4 years), working full-time. Their 2025 pay totaled $61,787. Their bargaining unit is Chs.

Lilly Vue

Eligibility Specialist/Financial Assistance Services

2025 total comp

$61,544

Sub-department: Health and Wellness
Base pay: $53,527
Overtime: $7,944
Other pay: $73
Benefits: $0
Total compensation: $61,544
Hourly rate: $27
Hire date: 2024-01-08
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1

Source-specific fields

Dept Name 2: FASD/CSS6CM-HCO-Waiver
Earn Code: 102
Empl Record: 0
Pay Status: Active

Lilly Vue works as a Eligibility Specialist for Financial Assistance Services within Health and Wellness. Their tenure dates to 2024, about a year as a full-time employee. Lilly earned $61,544 in 2025. Their bargaining unit is Chs.

Dragana Ivanovic

Eligibility Specialist/Financial Assistance Services

2025 total comp

$61,015

Sub-department: Health and Wellness
Base pay: $61,015
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $61,015
Hourly rate: $30
Hire date: 2021-08-16
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1

Source-specific fields

Dept Name 2: FASD/Mnsure4
Empl Record: 0
Pay Status: Active

Dragana Ivanovic works as a Eligibility Specialist for Financial Assistance Services within Health and Wellness. They have served since 2021 (about 4 years) as a full-time employee. Dragana earned $61,015 in 2025. Union affiliation: Chs.

Rosalba Gonzalez

Administrative Assistant/Financial Assistance Services

2025 total comp

$60,895

Sub-department: Health and Wellness
Base pay: $52,656
Overtime: $8,238
Other pay: $0
Benefits: $0
Total compensation: $60,895
Hourly rate: $26
Hire date: 2018-04-02
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1
Middle name: Sthephany

Source-specific fields

Dept Name 2: FASD/Mnsure2
Earn Code: 102
Empl Record: 0
Pay Status: Active

Rosalba Gonzalez works as a Administrative Assistant for Financial Assistance Services within Health and Wellness. Their tenure dates to 2018, about 7 years as a full-time employee. Rosalba earned $60,895 in 2025. Their bargaining unit is Chs.

Sakaria Ashiro

Eligibility Specialist Supervisor/Financial Assistance Services

2025 total comp

$60,794

Sub-department: Health and Wellness
Base pay: $60,294
Overtime: $0
Other pay: $500
Benefits: $0
Total compensation: $60,794
Hourly rate: $43
Hire date: 2025-04-07
Employment type: Full-Time
Union / bargaining unit: Sup
Full-time equivalent (FTE): 1
Middle name: O

Source-specific fields

Dept Name 2: FASD/CallCenter&SNAPCaseMngm
Earn Code: 719
Empl Record: 0
Pay Status: Active

Sakaria Ashiro works as a Eligibility Specialist Supervisor for Financial Assistance Services within Health and Wellness. Hired in 2025, they have under a year of service as a full-time employee. Sakaria earned $60,794 in 2025. Union affiliation: Sup.

Leah Johnson

Eligibility Specialist/Financial Assistance Services

2025 total comp

$60,548

Sub-department: Health and Wellness
Base pay: $52,121
Overtime: $8,179
Other pay: $248
Benefits: $0
Total compensation: $60,548
Hourly rate: $27
Hire date: 2023-10-23
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1
Middle name: L

Source-specific fields

Dept Name 2: FASD/SNAPCaseManagement1
Earn Code: 102
Empl Record: 0
Pay Status: Active

Leah Johnson works as a Eligibility Specialist for Financial Assistance Services within Health and Wellness. They have served since 2023 (about 2 years) as a full-time employee. Leah earned $60,548 in 2025. Union affiliation: Chs.

Chantal Lucas

Eligibility Specialist/Financial Assistance Services

2025 total comp

$60,530

Sub-department: Health and Wellness
Base pay: $60,530
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $60,530
Hourly rate: $30
Hire date: 2021-10-25
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1
Middle name: B

Source-specific fields

Dept Name 2: FASD/MFIP-CCAP-AppealsCaseMng
Empl Record: 0
Pay Status: Active

Chantal Lucas holds the role of Eligibility Specialist at Financial Assistance Services within Health and Wellness. Their tenure dates to 2021, about 4 years as a full-time employee. In 2025, their total compensation was $60,530. Union affiliation: Chs.

Jennette Liljedahl

Eligibility Specialist/Financial Assistance Services

2025 total comp

$60,458

Sub-department: Health and Wellness
Base pay: $57,892
Overtime: $1,625
Other pay: $941
Benefits: $0
Total compensation: $60,458
Hourly rate: $30
Hire date: 2017-10-16
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1
Middle name: S

Source-specific fields

Dept Name 2: FASD/SNAPCaseManagement2
Earn Code: 102
Empl Record: 0
Pay Status: Active

At Financial Assistance Services, Jennette Liljedahl serves as a Eligibility Specialist within Health and Wellness. Their tenure dates to 2017, about 8 years, working full-time. Their 2025 pay totaled $60,458. Their bargaining unit is Chs.

James Edwards

Eligibility Specialist/Financial Assistance Services

2025 total comp

$60,026

Sub-department: Health and Wellness
Base pay: $60,026
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $60,026
Hourly rate: $29
Hire date: 2022-01-10
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1
Middle name: P

Source-specific fields

Dept Name 2: FASD/MFIP-CCAP-AppealsCaseMng
Empl Record: 0
Pay Status: Active

At Financial Assistance Services, James Edwards serves as a Eligibility Specialist within Health and Wellness. They have served since 2022 (about 3 years), working full-time. Their 2025 pay totaled $60,026. Their bargaining unit is Chs.

Valerie Heckman

Administrative Assistant/Financial Assistance Services

2025 total comp

$59,582

Sub-department: Health and Wellness
Base pay: $52,507
Overtime: $7,075
Other pay: $0
Benefits: $0
Total compensation: $59,582
Hourly rate: $26
Hire date: 2021-07-12
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1

Source-specific fields

Dept Name 2: FASD/Mnsure4
Earn Code: 102
Empl Record: 0
Pay Status: Active

At Financial Assistance Services, Valerie Heckman serves as a Administrative Assistant within Health and Wellness. Hired in 2021, they have about 4 years of service, working full-time. Their 2025 pay totaled $59,582. Union affiliation: Chs.