Ramsey County, Minnesota / Financial Assistance Services

Agency file

Financial Assistance Services

Source file: Ramsey County, Minnesota — Employee Compensation / ingested Jun 19, 2026

The Financial Assistance Services is a government agency that delivers public services and programs within its jurisdiction.

In 2025, this agency had 485 employees with median total compensation of $55,539; the highest distinct record was $166,625.

Year: 2025
Total payroll: $27.4M
Employees: 485
Median total: $55,539
Highest record: $166,625

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

$655$118,381+

Hover a bar for its range; click to filter the list below.

How 2025 total compensation is spread across the 485 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($55,539) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

Base — $53,067 (94%)
Overtime — $3,075 (5%)
Other — $429 (1%)
Benefits — $0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th

25th

Median

75th

90th

$13,939

$36,323

$55,539

$76,723

$90,360

The pay ladder for this department. Someone at the 90th percentile earns $90,360 — more than 90% of the department; the 10th percentile earns $13,939. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

Eligibility Specialist

286 · $51,957

Eligibility Specialist Senior

108 · $79,454

Administrative Assistant

42 · $52,019

Eligibility Specialist Supervisor

31 · $89,457

Human Services Manager

6 · $113,048

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Compare

Similar departments

Departments elsewhere with the most similar mix of roles — a proxy for the same kind of agency, matched by workforce composition rather than name. Pay is not cost-of-living adjusted.

Family & Children Services, Departments Of Georgia65% match
Hra/Dept of Social Services New York City58% match
Department of Health&Human Services Dhhs Maine41% match
Children and Families Vermont39% match

Record list

Employees

Page 1

John Moua

Eligibility Specialist/Financial Assistance Services

2025 total comp

$83,607

Sub-department: Health and Wellness
Base pay: $64,414
Overtime: $19,193
Other pay: $0
Benefits: $0
Total compensation: $83,607
Hourly rate: $32
Hire date: 2018-04-09
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1

Source-specific fields

Dept Name 2: FASD/Mnsure4
Earn Code: 102
Empl Record: 0
Pay Status: Active

At Financial Assistance Services, John Moua serves as a Eligibility Specialist within Health and Wellness. Their tenure dates to 2018, about 7 years, working full-time. Their 2025 pay totaled $83,607. Their bargaining unit is Chs.

Mainhia Lor

Eligibility Specialist Senior/Financial Assistance Services

2025 total comp

$83,214

Sub-department: Health and Wellness
Base pay: $74,826
Overtime: $8,388
Other pay: $0
Benefits: $0
Total compensation: $83,214
Hourly rate: $37
Hire date: 2014-09-15
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1
Middle name: V

Source-specific fields

Dept Name 2: FASD/IntakeUnit1
Earn Code: 102
Empl Record: 0
Pay Status: Active

Mainhia Lor works as a Eligibility Specialist Senior for Financial Assistance Services within Health and Wellness. They have served since 2014 (about 11 years) as a full-time employee. Mainhia earned $83,214 in 2025. Union affiliation: Chs.

Justin Nguyen

Eligibility Specialist Senior/Financial Assistance Services

2025 total comp

$83,161

Sub-department: Health and Wellness
Base pay: $76,391
Overtime: $6,180
Other pay: $590
Benefits: $0
Total compensation: $83,161
Hourly rate: $37
Hire date: 2007-10-11
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1
Middle name: T

Source-specific fields

Dept Name 2: FASD/CSSIntakeAdultLTCF-GRH
Earn Code: 102
Empl Record: 0
Pay Status: Active

Justin Nguyen is a Eligibility Specialist Senior at Financial Assistance Services within Health and Wellness. Hired in 2007, they have about 18 years of service, working full-time. 2025 total compensation came to $83,161. Their bargaining unit is Chs.

Nathalia Allen-Bernard

Eligibility Specialist Senior/Financial Assistance Services

2025 total comp

$82,881

Sub-department: Health and Wellness
Base pay: $63,203
Overtime: $19,678
Other pay: $0
Benefits: $0
Total compensation: $82,881
Hourly rate: $31
Hire date: 2018-10-08
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1
Middle name: A

Source-specific fields

Dept Name 2: FASD/CSSIntakeAdultLTCF-GRH
Earn Code: 102
Empl Record: 0
Pay Status: Active

Nathalia Allen-Bernard works as a Eligibility Specialist Senior for Financial Assistance Services within Health and Wellness. Their tenure dates to 2018, about 7 years as a full-time employee. Nathalia earned $82,881 in 2025. Union affiliation: Chs.

Paulina Thao

Eligibility Specialist Senior/Financial Assistance Services

2025 total comp

$82,541

Sub-department: Health and Wellness
Base pay: $79,373
Overtime: $3,168
Other pay: $0
Benefits: $0
Total compensation: $82,541
Hourly rate: $38
Hire date: 2007-10-11
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1
Middle name: P

Source-specific fields

Dept Name 2: FASD/CSSIntakeAdultLTCF-GRH
Earn Code: 102
Empl Record: 0
Pay Status: Active

Paulina Thao holds the role of Eligibility Specialist Senior at Financial Assistance Services within Health and Wellness. They have served since 2007 (about 18 years) as a full-time employee. In 2025, their total compensation was $82,541. Union affiliation: Chs.

Sarah Dunkley

Eligibility Specialist Senior/Financial Assistance Services

2025 total comp

$82,315

Sub-department: Health and Wellness
Base pay: $76,391
Overtime: $5,924
Other pay: $0
Benefits: $0
Total compensation: $82,315
Hourly rate: $37
Hire date: 2008-07-02
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1

Source-specific fields

Dept Name 2: FASD/CSSIntakeAdultLTCF-GRH
Earn Code: 102
Empl Record: 0
Pay Status: Active

Sarah Dunkley works as a Eligibility Specialist Senior for Financial Assistance Services within Health and Wellness. Their tenure dates to 2008, about 17 years as a full-time employee. Sarah earned $82,315 in 2025. Their bargaining unit is Chs.

Neil Dahlheimer

Eligibility Specialist Senior/Financial Assistance Services

2025 total comp

$82,159

Sub-department: Health and Wellness
Base pay: $79,373
Overtime: $2,327
Other pay: $459
Benefits: $0
Total compensation: $82,159
Hourly rate: $38
Hire date: 2008-07-02
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1
Middle name: L

Source-specific fields

Dept Name 2: FASD/IntakeUnit1
Earn Code: 102
Empl Record: 0
Pay Status: Active

Neil Dahlheimer is a Eligibility Specialist Senior at Financial Assistance Services within Health and Wellness. They have served since 2008 (about 17 years), working full-time. 2025 total compensation came to $82,159. Their bargaining unit is Chs.

Jennifer Boylan

Eligibility Specialist Senior/Financial Assistance Services

2025 total comp

$82,138

Sub-department: Health and Wellness
Base pay: $79,373
Overtime: $2,766
Other pay: $0
Benefits: $0
Total compensation: $82,138
Hourly rate: $38
Hire date: 2007-10-11
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1
Middle name: R.

Source-specific fields

Dept Name 2: FASD/IntakeUnit1
Earn Code: 102
Empl Record: 0
Pay Status: Active

Jennifer Boylan is a Eligibility Specialist Senior at Financial Assistance Services within Health and Wellness. Their tenure dates to 2007, about 18 years, working full-time. 2025 total compensation came to $82,138. Union affiliation: Chs.

Susan Yang

Eligibility Specialist Senior/Financial Assistance Services

2025 total comp

$81,902

Sub-department: Health and Wellness
Base pay: $71,007
Overtime: $10,895
Other pay: $0
Benefits: $0
Total compensation: $81,902
Hourly rate: $35
Hire date: 2018-10-08
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1

Source-specific fields

Dept Name 2: FASD/IntakeUnit1
Earn Code: 102
Empl Record: 0
Pay Status: Active

Susan Yang holds the role of Eligibility Specialist Senior at Financial Assistance Services within Health and Wellness. Their tenure dates to 2018, about 7 years as a full-time employee. In 2025, their total compensation was $81,902. They are represented by Chs.

Jacquelynn Saunders

Program Specialist/Financial Assistance Services

2025 total comp

$81,696

Sub-department: Health and Wellness
Base pay: $81,696
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $81,696
Hourly rate: $41
Hire date: 2000-01-10
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1
Middle name: L

Source-specific fields

Dept Name 2: FASD/Administration
Empl Record: 0
Pay Status: Active

Jacquelynn Saunders holds the role of Program Specialist at Financial Assistance Services within Health and Wellness. They have served since 2000 (about 25 years) as a full-time employee. In 2025, their total compensation was $81,696. Union affiliation: Chs.

Hlee Xiong

Eligibility Specialist Senior/Financial Assistance Services

2025 total comp

$81,583

Sub-department: Health and Wellness
Base pay: $66,448
Overtime: $15,135
Other pay: $0
Benefits: $0
Total compensation: $81,583
Hourly rate: $35
Hire date: 2019-10-14
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1

Source-specific fields

Dept Name 2: FASD/CSS6CM-HCO-Waiver
Earn Code: 102
Empl Record: 0
Pay Status: Active

At Financial Assistance Services, Hlee Xiong serves as a Eligibility Specialist Senior within Health and Wellness. Their tenure dates to 2019, about 6 years, working full-time. Their 2025 pay totaled $81,583. They are represented by Chs.

Alie Xiong

Eligibility Specialist Supervisor/Financial Assistance Services

2025 total comp

$81,469

Sub-department: Health and Wellness
Base pay: $81,469
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $81,469
Hourly rate: $38
Hire date: 2024-06-17
Employment type: Full-Time
Union / bargaining unit: Sup
Full-time equivalent (FTE): 1

Source-specific fields

Dept Name 2: FASD/CSS2CM-GRH-HCO-Waiver
Empl Record: 0
Pay Status: Active

Alie Xiong is a Eligibility Specialist Supervisor at Financial Assistance Services within Health and Wellness. Their tenure dates to 2024, about a year, working full-time. 2025 total compensation came to $81,469. They are represented by Sup.

Ogheneochuko Osikorobia

Eligibility Specialist Senior/Financial Assistance Services

2025 total comp

$81,240

Sub-department: Health and Wellness
Base pay: $75,110
Overtime: $5,784
Other pay: $346
Benefits: $0
Total compensation: $81,240
Hourly rate: $37
Hire date: 2016-05-02
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1

Source-specific fields

Dept Name 2: FASD/IntakeUnit3
Earn Code: 102
Empl Record: 0
Pay Status: Active

Ogheneochuko Osikorobia holds the role of Eligibility Specialist Senior at Financial Assistance Services within Health and Wellness. They have served since 2016 (about 9 years) as a full-time employee. In 2025, their total compensation was $81,240. Union affiliation: Chs.

Laurie Isaacson

Eligibility Specialist/Financial Assistance Services

2025 total comp

$80,074

Sub-department: Health and Wellness
Base pay: $79,520
Overtime: $554
Other pay: $0
Benefits: $0
Total compensation: $80,074
Hourly rate: $35
Hire date: 2002-07-30
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1

Source-specific fields

Dept Name 2: FASD/MFIP-CCAPCommBasedServ
Earn Code: 102
Empl Record: 0
Pay Status: Active

Laurie Isaacson works as a Eligibility Specialist for Financial Assistance Services within Health and Wellness. Their tenure dates to 2002, about 23 years as a full-time employee. Laurie earned $80,074 in 2025. They are represented by Chs.

Kathleen Lazo

Eligibility Specialist Supervisor/Financial Assistance Services

2025 total comp

$79,787

Sub-department: Health and Wellness
Base pay: $79,287
Overtime: $0
Other pay: $500
Benefits: $0
Total compensation: $79,787
Hourly rate: $48
Hire date: 2025-02-24
Employment type: Full-Time
Union / bargaining unit: Sup
Full-time equivalent (FTE): 1
Middle name: M

Source-specific fields

Dept Name 2: FASD/CSS4Intake&CM-HCO-Waiver
Earn Code: 719
Empl Record: 0
Pay Status: Active

Kathleen Lazo holds the role of Eligibility Specialist Supervisor at Financial Assistance Services within Health and Wellness. They have served since 2025 (under a year) as a full-time employee. In 2025, their total compensation was $79,787. Union affiliation: Sup.

Jovon Taylor

Eligibility Specialist Senior/Financial Assistance Services

2025 total comp

$79,491

Sub-department: Health and Wellness
Base pay: $73,876
Overtime: $5,615
Other pay: $0
Benefits: $0
Total compensation: $79,491
Hourly rate: $37
Hire date: 2013-08-12
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1
Middle name: M

Source-specific fields

Dept Name 2: FASD/MFIP-CCAPCommBasedServ
Earn Code: 102
Empl Record: 0
Pay Status: Active

Jovon Taylor is a Eligibility Specialist Senior at Financial Assistance Services within Health and Wellness. They have served since 2013 (about 12 years), working full-time. 2025 total compensation came to $79,491. They are represented by Chs.

Heidi Fielder

Eligibility Specialist Senior/Financial Assistance Services

2025 total comp

$79,416

Sub-department: Health and Wellness
Base pay: $76,391
Overtime: $3,026
Other pay: $0
Benefits: $0
Total compensation: $79,416
Hourly rate: $37
Hire date: 2012-08-01
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1
Middle name: L

Source-specific fields

Dept Name 2: FASD/LobbyTeam2
Earn Code: 102
Empl Record: 0
Pay Status: Active

Heidi Fielder is a Eligibility Specialist Senior at Financial Assistance Services within Health and Wellness. Hired in 2012, they have about 13 years of service, working full-time. 2025 total compensation came to $79,416. Their bargaining unit is Chs.

Kenneth Lee

Eligibility Specialist Senior/Financial Assistance Services

2025 total comp

$79,373

Sub-department: Health and Wellness
Base pay: $79,373
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $79,373
Hourly rate: $38
Hire date: 2007-10-11
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1
Middle name: A

Source-specific fields

Dept Name 2: FASD/IntakeUnit1
Empl Record: 0
Pay Status: Active

Kenneth Lee works as a Eligibility Specialist Senior for Financial Assistance Services within Health and Wellness. Their tenure dates to 2007, about 18 years as a full-time employee. Kenneth earned $79,373 in 2025. Union affiliation: Chs.