Ramsey County, Minnesota / Financial Assistance Services

Agency file

Financial Assistance Services

Source file: Ramsey County, Minnesota — Employee Compensation / ingested Jun 19, 2026

The Financial Assistance Services is a government agency that delivers public services and programs within its jurisdiction.

In 2025, this agency had 485 employees with median total compensation of $55,539; the highest distinct record was $166,625.

Year: 2025
Total payroll: $27.4M
Employees: 485
Median total: $55,539
Highest record: $166,625

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

$655$118,381+

Hover a bar for its range; click to filter the list below.

How 2025 total compensation is spread across the 485 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($55,539) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

Base — $53,067 (94%)
Overtime — $3,075 (5%)
Other — $429 (1%)
Benefits — $0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th

25th

Median

75th

90th

$13,939

$36,323

$55,539

$76,723

$90,360

The pay ladder for this department. Someone at the 90th percentile earns $90,360 — more than 90% of the department; the 10th percentile earns $13,939. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

Eligibility Specialist

286 · $51,957

Eligibility Specialist Senior

108 · $79,454

Administrative Assistant

42 · $52,019

Eligibility Specialist Supervisor

31 · $89,457

Human Services Manager

6 · $113,048

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Compare

Similar departments

Departments elsewhere with the most similar mix of roles — a proxy for the same kind of agency, matched by workforce composition rather than name. Pay is not cost-of-living adjusted.

Family & Children Services, Departments Of Georgia65% match
Hra/Dept of Social Services New York City58% match
Department of Health&Human Services Dhhs Maine41% match
Children and Families Vermont39% match

Record list

Employees

Page 1

Wendy Cowan

Eligibility Specialist Senior/Financial Assistance Services

2025 total comp

$98,601

Sub-department: Health and Wellness
Base pay: $85,207
Overtime: $13,394
Other pay: $0
Benefits: $0
Total compensation: $98,601
Hourly rate: $41
Hire date: 1996-06-03
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1
Middle name: P

Source-specific fields

Dept Name 2: FASD/IntakeUnit3
Earn Code: 102
Empl Record: 0
Pay Status: Active

At Financial Assistance Services, Wendy Cowan serves as a Eligibility Specialist Senior within Health and Wellness. They have served since 1996 (about 29 years), working full-time. Their 2025 pay totaled $98,601. Union affiliation: Chs.

Amanda Skistad

Eligibility Specialist Supervisor/Financial Assistance Services

2025 total comp

$97,956

Sub-department: Health and Wellness
Base pay: $97,956
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $97,956
Hourly rate: $41
Hire date: 2016-01-19
Employment type: Full-Time
Union / bargaining unit: Sup
Full-time equivalent (FTE): 1
Middle name: K

Source-specific fields

Dept Name 2: FASD/Mnsure3
Empl Record: 0
Pay Status: Active

Amanda Skistad is a Eligibility Specialist Supervisor at Financial Assistance Services within Health and Wellness. Their tenure dates to 2016, about 9 years, working full-time. 2025 total compensation came to $97,956. Their bargaining unit is Sup.

Suzanne Sernett

Eligibility Specialist Supervisor/Financial Assistance Services

2025 total comp

$97,851

Sub-department: Health and Wellness
Base pay: $97,672
Overtime: $0
Other pay: $179
Benefits: $0
Total compensation: $97,851
Hourly rate: $45
Hire date: 2009-11-02
Employment type: Full-Time
Union / bargaining unit: Sup
Full-time equivalent (FTE): 1

Source-specific fields

Dept Name 2: Fasd/Mhc/Cehi
Earn Code: 734
Empl Record: 0
Pay Status: Active

Suzanne Sernett is a Eligibility Specialist Supervisor at Financial Assistance Services within Health and Wellness. Hired in 2009, they have about 16 years of service, working full-time. 2025 total compensation came to $97,851. Their bargaining unit is Sup.

Chieri Cai

Eligibility Specialist Supervisor/Financial Assistance Services

2025 total comp

$97,153

Sub-department: Health and Wellness
Base pay: $97,153
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $97,153
Hourly rate: $47
Hire date: 1993-02-08
Employment type: Full-Time
Union / bargaining unit: Sup
Full-time equivalent (FTE): 1
Middle name: Qhua

Source-specific fields

Dept Name 2: FASD/GA-MSACaseManagement
Empl Record: 0
Pay Status: Active

Chieri Cai works as a Eligibility Specialist Supervisor for Financial Assistance Services within Health and Wellness. Their tenure dates to 1993, about 32 years as a full-time employee. Chieri earned $97,153 in 2025. Union affiliation: Sup.

Susan Hebert

Eligibility Specialist Supervisor/Financial Assistance Services

2025 total comp

$96,709

Sub-department: Health and Wellness
Base pay: $96,709
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $96,709
Hourly rate: $47
Hire date: 2000-02-07
Employment type: Full-Time
Union / bargaining unit: Sup
Full-time equivalent (FTE): 1
Middle name: M

Source-specific fields

Dept Name 2: FASD/FASTraining&QCTeam
Empl Record: 0
Pay Status: Active

Susan Hebert is a Eligibility Specialist Supervisor at Financial Assistance Services within Health and Wellness. Hired in 2000, they have about 25 years of service, working full-time. 2025 total compensation came to $96,709. They are represented by Sup.

Youa Xiong

Eligibility Specialist/Financial Assistance Services

2025 total comp

$96,387

Sub-department: Health and Wellness
Base pay: $65,286
Overtime: $31,100
Other pay: $0
Benefits: $0
Total compensation: $96,387
Hourly rate: $32
Hire date: 2016-07-18
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1

Source-specific fields

Dept Name 2: FASD/Mnsure2
Earn Code: 102
Empl Record: 0
Pay Status: Active

Youa Xiong holds the role of Eligibility Specialist at Financial Assistance Services within Health and Wellness. Their tenure dates to 2016, about 9 years as a full-time employee. In 2025, their total compensation was $96,387. Their bargaining unit is Chs.

Gaokangshing Yang

Eligibility Specialist Senior/Financial Assistance Services

2025 total comp

$94,292

Sub-department: Health and Wellness
Base pay: $71,790
Overtime: $22,502
Other pay: $0
Benefits: $0
Total compensation: $94,292
Hourly rate: $35
Hire date: 2017-10-23
Employment type: Full-Time
Union / bargaining unit: Chs
Full-time equivalent (FTE): 1

Source-specific fields

Dept Name 2: FASD/LobbyTeam1
Earn Code: 102
Empl Record: 0
Pay Status: Active

Gaokangshing Yang works as a Eligibility Specialist Senior for Financial Assistance Services within Health and Wellness. Their tenure dates to 2017, about 8 years as a full-time employee. Gaokangshing earned $94,292 in 2025. Their bargaining unit is Chs.