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Arkansas / Educational Television Division / User Support Analyst

Job-title file

User Support Analyst

Collect and analyze data to inform decisions, produce reports, and identify trends.

2 employees hold this title in Educational Television Division. Median total compensation for the role is $70,103, above the department median of $57,351.

Employees
2
Total payroll
$140.2K
Role median
$70,103
Agency median
$57,351
Comparison
Above

Compared with the local labor market

User Support Analyst pay vs. Arkansas

Across all employers in Arkansas, the median wage for Computer User Support Specialists — about 4,390 people — is $46,360. Educational Television Division pays a median base salary of $70,103 for this role, 51% above that figureabout the 85th percentile of local pay for the occupation.

Where Educational Television Division sits in the local pay range

10th
25th
Median
75th
90th
$34,950
$39,510
$46,360
$60,060
$74,680
Educational Television Division median · $70,103

The bar is the range of annual wages for Computer User Support Specialists across every employer in Arkansas, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Educational Television Division’s median base salary for this role. Both figures are base pay only.

And across the country

Nationwide, the median wage for Computer User Support Specialists — about 717,190 people — is $61,860. Educational Television Division’s median base salary is 13% above that national figure, about the 62nd percentile of pay for the occupation nationally.

10th
25th
Median
75th
90th
$40,980
$49,000
$61,860
$79,040
$100,540
Educational Television Division median · $70,103

Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Arkansas range relative to the national one.

Median total compensation for this role at Educational Television Division is $70,103, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Compare departments

This role across Arkansas

User Support Analyst is held in 24 Arkansas departments. In Educational Television Division, the median of $70,103 ranks #4 of 24.

Highest-paying departments for this role

Median total compensation for the User Support Analyst role in other Arkansasdepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

User Support Analyst beyond Arkansas

This role is reported in 2 jurisdictions. In Arkansas, the median of $54,924 ranks #1 of 2. See User Support Analyst across all of Arkansas

Highest-paying jurisdictions for this role

Florida
$50,781 · 5

Median total compensation for comparable User Support Analystroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Alfred Renfroe

User Support Analyst/Educational Television Division

2026 total comp
$73,435
Sub-department
INFORMATION SYSTEMS & TECHNOLOGY
Base pay
$73,435
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$73,435
Hire date
09-03-2019
Pay grade
Ist04
Full-time equivalent (FTE)
1

Source-specific fields

Job Classification Code
IUS01P
Pay Scale Type
Classified
Position Number
22133920

Alfred Renfroe works as a User Support Analyst for Educational Television Division within Information Systems &Amp; Technology. Their hire date on record is 09-03-2019. Alfred earned $73,435 in 2026. Their pay grade is Ist04.

Jack Wilson

User Support Analyst/Educational Television Division

2026 total comp
$66,772
Sub-department
INFORMATION SYSTEMS & TECHNOLOGY
Base pay
$66,772
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$66,772
Hire date
05-27-2025
Pay grade
Ist04
Full-time equivalent (FTE)
1

Source-specific fields

Job Classification Code
IUS01P
Pay Scale Type
Classified
Position Number
22082213

Jack Wilson holds the role of User Support Analyst at Educational Television Division within Information Systems &Amp; Technology. Their hire date on record is 05-27-2025. In 2026, their total compensation was $66,772. Their pay grade is Ist04.