GCGovComp.app

Arkansas / Department of Labor and Licensing / User Support Analyst

Job-title file

User Support Analyst

Collect and analyze data to inform decisions, produce reports, and identify trends.

4 employees hold this title in Department of Labor and Licensing. Median total compensation for the role is $70,317, above the department median of $69,946.

Employees
4
Total payroll
$283.3K
Role median
$70,317
Agency median
$69,946
Comparison
Above

Compared with the local labor market

User Support Analyst pay vs. Arkansas

Across all employers in Arkansas, the median wage for Computer User Support Specialists — about 4,390 people — is $46,360. Department of Labor and Licensing pays a median base salary of $70,317 for this role, 52% above that figureabout the 86th percentile of local pay for the occupation.

Where Department of Labor and Licensing sits in the local pay range

10th
25th
Median
75th
90th
$34,950
$39,510
$46,360
$60,060
$74,680
Department of Labor and Licensing median · $70,317

The bar is the range of annual wages for Computer User Support Specialists across every employer in Arkansas, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Department of Labor and Licensing’s median base salary for this role. Both figures are base pay only.

And across the country

Nationwide, the median wage for Computer User Support Specialists — about 717,190 people — is $61,860. Department of Labor and Licensing’s median base salary is 14% above that national figure, about the 62nd percentile of pay for the occupation nationally.

10th
25th
Median
75th
90th
$40,980
$49,000
$61,860
$79,040
$100,540
Department of Labor and Licensing median · $70,317

Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Arkansas range relative to the national one.

Median total compensation for this role at Department of Labor and Licensing is $70,317, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Compare departments

This role across Arkansas

User Support Analyst is held in 24 Arkansas departments. In Department of Labor and Licensing, the median of $70,317 ranks #3 of 24.

Highest-paying departments for this role

Median total compensation for the User Support Analyst role in other Arkansasdepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

User Support Analyst beyond Arkansas

This role is reported in 2 jurisdictions. In Arkansas, the median of $54,924 ranks #1 of 2. See User Support Analyst across all of Arkansas

Highest-paying jurisdictions for this role

Florida
$50,781 · 5

Median total compensation for comparable User Support Analystroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Mark Phillips

User Support Analyst/Department of Labor and Licensing

2026 total comp
$72,738
Sub-department
INFORMATION SYSTEMS & TECHNOLOGY
Base pay
$72,738
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$72,738
Hire date
02-26-2007
Pay grade
Ist04
Full-time equivalent (FTE)
1

Source-specific fields

Job Classification Code
IUS01P
Pay Scale Type
Classified
Position Number
22177981

At Department of Labor and Licensing, Mark Phillips serves as a User Support Analyst within Information Systems &Amp; Technology. Records show a hire date of 02-26-2007. Their 2026 pay totaled $72,738. They are classified at grade Ist04.

Patrick Looney

User Support Analyst/Department of Labor and Licensing

2026 total comp
$70,384
Sub-department
INFORMATION SYSTEMS & TECHNOLOGY
Base pay
$70,384
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$70,384
Hire date
11-13-2013
Pay grade
Ist04
Full-time equivalent (FTE)
1

Source-specific fields

Job Classification Code
IUS01P
Pay Scale Type
Classified
Position Number
22093940

Patrick Looney works as a User Support Analyst for Department of Labor and Licensing within Information Systems &Amp; Technology. Their hire date on record is 11-13-2013. Patrick earned $70,384 in 2026. Their pay grade is Ist04.

Leslie Adkins

User Support Analyst/Department of Labor and Licensing

2026 total comp
$70,251
Sub-department
INFORMATION SYSTEMS & TECHNOLOGY
Base pay
$70,251
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$70,251
Hire date
02-21-2013
Pay grade
Ist04
Full-time equivalent (FTE)
1

Source-specific fields

Job Classification Code
IUS01P
Pay Scale Type
Classified
Position Number
22139870

Leslie Adkins works as a User Support Analyst for Department of Labor and Licensing within Information Systems &Amp; Technology. Their hire date on record is 02-21-2013. Leslie earned $70,251 in 2026. Their pay grade is Ist04.

Ahleizah Moore

User Support Analyst/Department of Labor and Licensing

2026 total comp
$69,966
Sub-department
INFORMATION SYSTEMS & TECHNOLOGY
Base pay
$69,966
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$69,966
Hire date
11-03-2019
Pay grade
Ist04
Full-time equivalent (FTE)
1

Source-specific fields

Job Classification Code
IUS01P
Pay Scale Type
Classified
Position Number
22093993

Ahleizah Moore holds the role of User Support Analyst at Department of Labor and Licensing within Information Systems &Amp; Technology. Their hire date on record is 11-03-2019. In 2026, their total compensation was $69,966. Their pay grade is Ist04.