Massachusetts / University of Massachusetts System (Ums) / Communications Dispatcher II

Job-title file

Communications Dispatcher II

Carry out the duties of this position in support of the agency's public mission.

16 employees hold this title in University of Massachusetts System (Ums). Median total compensation for the role is $72,600, above the department median of $60,894.

Employees: 16
Total payroll: $1.2M
Role median: $72,600
Agency median: $60,894
Comparison: Above

What the records show

Role pay distribution

Pay distribution for this role

$46,700$115,902+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 16 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare jurisdictions

Communications Dispatcher beyond Massachusetts

This role is reported in 2 jurisdictions. In Massachusetts, the median of $71,937 ranks #2 of 2. See Communications Dispatcher across all of Massachusetts →

Highest-paying jurisdictions for this role

City and County of San Francisco

$104,612 · 62

Median total compensation for comparable Communications Dispatcher roles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Same department

Other job titles in University of Massachusetts System (Ums)

Record list

Employees with this title

Page 1

Jessica Thomas

Communications Dispatcher II/University of Massachusetts System (Ums)

2025 total comp

$121,158

Base pay: $71,335
Overtime: $46,161
Other pay: $3,662
Benefits: $0
Total compensation: $121,158
Employment type: Full Time Employee
Union / bargaining unit: AFSCME Local 1776

Source-specific fields

Annual Rate: $69,931
Bargaining Group Number: A01
Department Code: UMS
Department ZIP Code: U Mass Amherst
Other Pay (Actual): $3,662
Pay Code A07: $2,962
Pay Code A14: $700
Service End Date: Dec 13, 2025

Jessica Thomas holds the role of Communications Dispatcher II at University of Massachusetts System (Ums). Their status is full time employee. In 2025, their total compensation was $121,158. Their bargaining unit is AFSCME Local 1776.

Caitlin Mcafee

Communications Dispatcher II/University of Massachusetts System (Ums)

2025 total comp

$103,637

Base pay: $60,963
Overtime: $39,735
Other pay: $2,939
Benefits: $0
Total compensation: $103,637
Employment type: Full Time Employee
Union / bargaining unit: AFSCME Local 1776

Source-specific fields

Annual Rate: $60,070
Bargaining Group Number: A01
Department Code: UMS
Department ZIP Code: U Mass Amherst
Other Pay (Actual): $2,939
Pay Code A07: $2,739
Pay Code A14: $200
Service End Date: Dec 13, 2025

Caitlin Mcafee holds the role of Communications Dispatcher II at University of Massachusetts System (Ums). Their status is full time employee. In 2025, their total compensation was $103,637. Their bargaining unit is AFSCME Local 1776.

Pabla Andrade

Communications Dispatcher II/University of Massachusetts System (Ums)

2025 total comp

$96,033

Base pay: $58,688
Overtime: $34,375
Other pay: $2,970
Benefits: $0
Total compensation: $96,033
Employment type: Full Time Employee
Union / bargaining unit: AFSCME Local 1776

Source-specific fields

Annual Rate: $56,788
Bargaining Group Number: A01
Department Code: UMS
Department ZIP Code: U Mass Amherst
Other Pay (Actual): $2,970
Pay Code A07: $2,770
Pay Code A14: $200
Service End Date: Dec 13, 2025

Pabla Andrade is a Communications Dispatcher II at University of Massachusetts System (Ums). They work full time employee. 2025 total compensation came to $96,033. Union affiliation: AFSCME Local 1776.

Lisa Jarvis

Communications Dispatcher II/University of Massachusetts System (Ums)

2025 total comp

$92,707

Base pay: $73,659
Overtime: $18,504
Other pay: $545
Benefits: $0
Total compensation: $92,707
Employment type: Full Time Employee
Union / bargaining unit: AFSCME Local 1776

Source-specific fields

Annual Rate: $72,755
Bargaining Group Number: A01
Department Code: UMS
Department ZIP Code: U Mass Amherst
Other Pay (Actual): $545
Pay Code A07: $345
Pay Code A14: $200
Service End Date: Dec 13, 2025

Lisa Jarvis works as a Communications Dispatcher II for University of Massachusetts System (Ums). Their status is full time employee. Lisa earned $92,707 in 2025. Their bargaining unit is AFSCME Local 1776.

Miriam Dyer

Communications Dispatcher II/University of Massachusetts System (Ums)

2025 total comp

$88,803

Base pay: $76,289
Overtime: $11,497
Other pay: $1,018
Benefits: $0
Total compensation: $88,803
Employment type: Full Time Employee
Union / bargaining unit: AFSCME Local 1776

Source-specific fields

Annual Rate: $72,755
Bargaining Group Number: A01
Department Code: UMS
Department ZIP Code: U Mass Amherst
Other Pay (Actual): $1,018
Pay Code A07: $818
Pay Code A14: $200
Service End Date: Dec 13, 2025

Miriam Dyer works as a Communications Dispatcher II for University of Massachusetts System (Ums). Their status is full time employee. Miriam earned $88,803 in 2025. Their bargaining unit is AFSCME Local 1776.

Carolyn Warger-Czernich

Communications Dispatcher II/University of Massachusetts System (Ums)

2025 total comp

$80,511

Base pay: $76,259
Overtime: $3,453
Other pay: $799
Benefits: $0
Total compensation: $80,511
Employment type: Full Time Employee
Union / bargaining unit: AFSCME Local 1776

Source-specific fields

Annual Rate: $72,755
Bargaining Group Number: A01
Department Code: UMS
Department ZIP Code: U Mass Amherst
Other Pay (Actual): $799
Pay Code A07: $599
Pay Code A14: $200
Service End Date: Dec 13, 2025

Carolyn Warger-Czernich is a Communications Dispatcher II at University of Massachusetts System (Ums). They work full time employee. 2025 total compensation came to $80,511. They are represented by AFSCME Local 1776.

Claudine Sirois

Communications Dispatcher II/University of Massachusetts System (Ums)

2025 total comp

$75,417

Base pay: $63,909
Overtime: $7,463
Other pay: $4,045
Benefits: $0
Total compensation: $75,417
Employment type: Full Time Employee
Union / bargaining unit: IBPO Police Local 399

Source-specific fields

Annual Rate: $62,691
Bargaining Group Number: D84
Department Code: UMS
Department ZIP Code: U Mass Dartmouth
Other Pay (Actual): $4,045
Pay Code A07: $2,028
Pay Code A09: $2,017
Service End Date: Dec 13, 2025

At University of Massachusetts System (Ums), Claudine Sirois serves as a Communications Dispatcher II. They work full time employee. Their 2025 pay totaled $75,417. Union affiliation: IBPO Police Local 399.

Theresa Compton

Communications Dispatcher II/University of Massachusetts System (Ums)

2025 total comp

$73,262

Base pay: $61,204
Overtime: $7,846
Other pay: $4,211
Benefits: $0
Total compensation: $73,262
Employment type: Full Time Employee
Union / bargaining unit: IBPO Police Local 399

Source-specific fields

Annual Rate: $56,934
Bargaining Group Number: D84
Department Code: UMS
Department ZIP Code: U Mass Dartmouth
Other Pay (Actual): $4,211
Pay Code A07: $2,519
Pay Code A09: $1,693
Service End Date: Dec 13, 2025

Theresa Compton works as a Communications Dispatcher II for University of Massachusetts System (Ums). Their status is full time employee. Theresa earned $73,262 in 2025. Their bargaining unit is IBPO Police Local 399.

Raul Calderon Ii

Communications Dispatcher II/University of Massachusetts System (Ums)

2025 total comp

$71,937

Base pay: $57,003
Overtime: $11,584
Other pay: $3,350
Benefits: $0
Total compensation: $71,937
Employment type: Full Time Employee
Union / bargaining unit: AFSCME Local 1776

Source-specific fields

Annual Rate: $56,788
Bargaining Group Number: A01
Department Code: UMS
Department ZIP Code: U Mass Amherst
Other Pay (Actual): $3,350
Pay Code A07: $3,150
Pay Code A14: $200
Service End Date: Dec 13, 2025

Raul Calderon Ii holds the role of Communications Dispatcher II at University of Massachusetts System (Ums). Their status is full time employee. In 2025, their total compensation was $71,937. Their bargaining unit is AFSCME Local 1776.

Anthony Desmarais

Communications Dispatcher II/University of Massachusetts System (Ums)

2025 total comp

$71,418

Base pay: $67,940
Overtime: $838
Other pay: $2,641
Benefits: $0
Total compensation: $71,418
Employment type: Full Time Employee
Union / bargaining unit: AFSCME Local 1776

Source-specific fields

Annual Rate: $67,217
Bargaining Group Number: A01
Department Code: UMS
Department ZIP Code: U Mass Amherst
Other Pay (Actual): $2,641
Pay Code A07: $2,441
Pay Code A14: $200
Service End Date: Dec 13, 2025

Anthony Desmarais works as a Communications Dispatcher II for University of Massachusetts System (Ums). Their status is full time employee. Anthony earned $71,418 in 2025. They are represented by AFSCME Local 1776.

Lisa Thatcher

Communications Dispatcher II/University of Massachusetts System (Ums)

2025 total comp

$70,527

Base pay: $64,703
Overtime: $2,791
Other pay: $3,033
Benefits: $0
Total compensation: $70,527
Employment type: Full Time Employee
Union / bargaining unit: IBPO Police Local 399

Source-specific fields

Annual Rate: $62,691
Bargaining Group Number: D84
Department Code: UMS
Department ZIP Code: U Mass Dartmouth
Other Pay (Actual): $3,033
Pay Code A07: $568
Pay Code A09: $2,106
Pay Code A15: $360

Lisa Thatcher is a Communications Dispatcher II at University of Massachusetts System (Ums). They work full time employee. 2025 total compensation came to $70,527. Union affiliation: IBPO Police Local 399.

Chakira Gonsalves-El Khoury

Communications Dispatcher II/University of Massachusetts System (Ums)

2025 total comp

$67,639

Base pay: $62,201
Overtime: $914
Other pay: $4,523
Benefits: $0
Total compensation: $67,639
Employment type: Full Time Employee
Union / bargaining unit: IBPO Police Local 399

Source-specific fields

Annual Rate: $62,691
Bargaining Group Number: D84
Department Code: UMS
Department ZIP Code: U Mass Dartmouth
Other Pay (Actual): $4,523
Pay Code A07: $2,946
Pay Code A09: $1,577
Service End Date: Dec 13, 2025

At University of Massachusetts System (Ums), Chakira Gonsalves-El Khoury serves as a Communications Dispatcher II. They work full time employee. Their 2025 pay totaled $67,639. Their bargaining unit is IBPO Police Local 399.

Michelle Nataly

Communications Dispatcher II/University of Massachusetts System (Ums)

2025 total comp

$66,394

Base pay: $63,023
Overtime: $1,066
Other pay: $2,304
Benefits: $0
Total compensation: $66,394
Employment type: Full Time Employee
Union / bargaining unit: IBPO Police Local 399

Source-specific fields

Annual Rate: $62,691
Bargaining Group Number: D84
Department Code: UMS
Department ZIP Code: U Mass Dartmouth
Other Pay (Actual): $2,304
Pay Code A07: $406
Pay Code A09: $1,899
Service End Date: Dec 13, 2025

Michelle Nataly holds the role of Communications Dispatcher II at University of Massachusetts System (Ums). Their status is full time employee. In 2025, their total compensation was $66,394. They are represented by IBPO Police Local 399.

Kiersten Hartnagel

Communications Dispatcher II/University of Massachusetts System (Ums)

2025 total comp

$60,868

Base pay: $52,377
Overtime: $7,823
Other pay: $668
Benefits: $0
Total compensation: $60,868
Employment type: Full Time Employee
Union / bargaining unit: AFSCME Local 1776

Source-specific fields

Annual Rate: $55,213
Bargaining Group Number: A01
Department Code: UMS
Department ZIP Code: U Mass Amherst
Other Pay (Actual): $668
Pay Code A07: $468
Pay Code A14: $200
Service End Date: Dec 13, 2025

At University of Massachusetts System (Ums), Kiersten Hartnagel serves as a Communications Dispatcher II. They work full time employee. Their 2025 pay totaled $60,868. They are represented by AFSCME Local 1776.

Adam Medeiros

Communications Dispatcher II/University of Massachusetts System (Ums)

2025 total comp

$60,500

Base pay: $54,046
Overtime: $1,840
Other pay: $4,615
Benefits: $0
Total compensation: $60,500
Employment type: Full Time Employee
Union / bargaining unit: IBPO Police Local 399

Source-specific fields

Annual Rate: $51,150
Bargaining Group Number: D84
Department Code: UMS
Department ZIP Code: U Mass Dartmouth
Other Pay (Actual): $4,615
Pay Code A07: $2,876
Pay Code A09: $1,739
Service End Date: Dec 13, 2025

Adam Medeiros is a Communications Dispatcher II at University of Massachusetts System (Ums). They work full time employee. 2025 total compensation came to $60,500. They are represented by IBPO Police Local 399.

Reynaldo Martinez Jr.

Communications Dispatcher II/University of Massachusetts System (Ums)

2025 total comp

$46,700

Base pay: $39,736
Overtime: $4,818
Other pay: $2,145
Benefits: $0
Total compensation: $46,700
Employment type: Full Time Employee
Union / bargaining unit: AFSCME Local 1776

Source-specific fields

Annual Rate: $52,197
Bargaining Group Number: A01
Department Code: UMS
Department ZIP Code: U Mass Amherst
Other Pay (Actual): $2,145
Pay Code A07: $1,945
Pay Code A14: $200
Service End Date: Dec 13, 2025

Reynaldo Martinez Jr. works as a Communications Dispatcher II for University of Massachusetts System (Ums). Their status is full time employee. Reynaldo earned $46,700 in 2025. Union affiliation: AFSCME Local 1776.