Minnesota / Labor & Industry Department / Customer Services Specialist Senior

Job-title file

Customer Services Specialist Senior

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

15 employees hold this title in Labor & Industry Department. Median total compensation for the role is $59,101, below the department median of $87,888.

Employees: 15
Total payroll: $680K
Role median: $59,101
Agency median: $87,888
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$9,335$61,590+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 15 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across Minnesota

Customer Services Specialist Senior is held in 23 Minnesota departments. In Labor & Industry Department, the median of $59,101 ranks #7 of 23.

Highest-paying departments for this role

Education Department

$66,063 · 2

Professional Educator Licensing Std Bd

$64,736 · 2

MN Management & Budget

$62,090 · 1

Minnesota IT Services

$62,079 · 1

Employ & Econ Development Department

$61,575 · 6

Administration Department

$61,277 · 3

Health Department

$58,915 · 17

Natural Resources Department

$58,053 · 1

Lottery

$56,821 · 6

MN St Colleges & Universities

$56,257 · 84

Transportation Department

$55,739 · 2

Children Youth & Families Department

$55,672 · 2

Median total compensation for the Customer Services Specialist Senior role in other Minnesotadepartments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 1

Dianna Dodd

Customer Services Specialist Senior/Labor & Industry Department

2025 total comp

$61,590

Sub-department: CCLD Licensing Admin Support
Base pay: $61,590
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $61,590
Hire date: 1997-09-17
Employment type: Full-Time
Pay grade: 64
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Ramsey

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: B42
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Dianna Dodd works as a Customer Services Specialist Senior for Labor & Industry Department within Ccld Licensing Administrative Support. They have served since 1997 (about 28 years) as a full-time employee. Dianna earned $61,590 in 2025. Union affiliation: Clerical.

Stephanie Aaron

Customer Services Specialist Senior/Labor & Industry Department

2025 total comp

$61,590

Sub-department: CCLD Licensing Admin Support
Base pay: $61,590
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $61,590
Hire date: 2000-10-23
Employment type: Full-Time
Pay grade: 64
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Ramsey

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: B42
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Stephanie Aaron is a Customer Services Specialist Senior at Labor & Industry Department within Ccld Licensing Administrative Support. Hired in 2000, they have about 25 years of service, working full-time. 2025 total compensation came to $61,590. They are represented by Clerical.

Doreen Schaumburg

Customer Services Specialist Senior/Labor & Industry Department

2025 total comp

$61,590

Sub-department: CCLD Licensing Admin Support
Base pay: $61,590
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $61,590
Hire date: 1987-02-17
Employment type: Full-Time
Pay grade: 64
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Ramsey

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: B42
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Doreen Schaumburg works as a Customer Services Specialist Senior for Labor & Industry Department within Ccld Licensing Administrative Support. Hired in 1987, they have about 38 years of service as a full-time employee. Doreen earned $61,590 in 2025. Union affiliation: Clerical.

Brenda Beebe

Customer Services Specialist Senior/Labor & Industry Department

2025 total comp

$61,590

Sub-department: Document Processing
Base pay: $61,590
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $61,590
Hire date: 2008-02-06
Employment type: Full-Time
Pay grade: 64
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Ramsey

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: B42
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Brenda Beebe works as a Customer Services Specialist Senior for Labor & Industry Department within Document Processing. Their tenure dates to 2008, about 17 years as a full-time employee. Brenda earned $61,590 in 2025. They are represented by Clerical.

Sandra Arndt

Customer Services Specialist Senior/Labor & Industry Department

2025 total comp

$61,546

Sub-department: CCLD Licensing Admin Support
Base pay: $61,546
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $61,546
Hire date: 1988-11-15
Employment type: Full-Time
Pay grade: 64
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Ramsey

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: B42
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Sandra Arndt holds the role of Customer Services Specialist Senior at Labor & Industry Department within Ccld Licensing Administrative Support. Their tenure dates to 1988, about 37 years as a full-time employee. In 2025, their total compensation was $61,546. They are represented by Clerical.

Carol Rettner

Customer Services Specialist Senior/Labor & Industry Department

2025 total comp

$60,464

Sub-department: Help Desk
Base pay: $60,464
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $60,464
Hire date: 1988-11-28
Employment type: Full-Time
Pay grade: 64
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Ramsey

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: B42
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Carol Rettner works as a Customer Services Specialist Senior for Labor & Industry Department within Help Desk. Hired in 1988, they have about 37 years of service as a full-time employee. Carol earned $60,464 in 2025. Their bargaining unit is Clerical.

Hak Lee

Customer Services Specialist Senior/Labor & Industry Department

2025 total comp

$60,307

Sub-department: Help Desk
Base pay: $60,307
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $60,307
Hire date: 2023-08-02
Employment type: Full-Time
Pay grade: 64
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Ramsey

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: B42
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Hak Lee is a Customer Services Specialist Senior at Labor & Industry Department within Help Desk. Hired in 2023, they have about 2 years of service, working full-time. 2025 total compensation came to $60,307. Their bargaining unit is Clerical.

Vickii Broskoff

Customer Services Specialist Senior/Labor & Industry Department

2024 total comp

$59,101

Sub-department: CCLD Licensing Admin Support
Base pay: $56,563
Overtime: $2,037
Other pay: $500
Benefits: $0
Total compensation: $59,101
Hire date: 2022-06-29
Employment type: Full-Time
Pay grade: 64
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Ramsey

Source-specific fields

Active on June 30, 2024: Yes
Agency Number: B42
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

At Labor & Industry Department, Vickii Broskoff serves as a Customer Services Specialist Senior within Ccld Licensing Administrative Support. Their tenure dates to 2022, about 2 years, working full-time. Their 2024 pay totaled $59,101. Their bargaining unit is Clerical.