Texas / State Preservation Board / Customer Service Representative I

Job-title file

Customer Service Representative I

Carry out the duties of this position in support of the agency's public mission.

66 employees hold this title in State Preservation Board. Median total compensation for the role is $17,910, below the department median of $52,030.

Employees: 66
Total payroll: $1.4M
Role median: $17,910
Agency median: $52,030
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$12,480$38,580+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 66 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across Texas

Customer Service Representative I is held in 14 Texas departments. In State Preservation Board, the median of $17,910 ranks #14 of 14.

Highest-paying departments for this role

Health and Human Services Commission

$45,558 · 3

Texas Workforce Commission

$45,120 · 1

Comptroller of Public Accounts

$45,095 · 9

Railroad Commission of Texas

$42,033 · 5

Office of Consumer Credit Commissioner

$42,000 · 1

Texas Behavioral Health Executive Council

$42,000 · 3

Office of the Attorney General

$41,340 · 4

Parks and Wildlife Department

$40,033 · 208

Department of State Health Services

$38,807 · 9

Texas Military Department

$36,000 · 1

Texas Funeral Service Commission

$36,000 · 1

Texas State Board of Plumbing Examiners

$34,400 · 1

Median total compensation for the Customer Service Representative I role in other Texasdepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Customer Service Representative beyond Texas

This role is reported in 8 jurisdictions. In Texas, the median of $42,920 ranks #5 of 8. See Customer Service Representative across all of Texas →

Highest-paying jurisdictions for this role

City and County of San Francisco

$140,711 · 11

District of Columbia

$52,909 · 65

City of Boston

$48,966 · 19

New York Public Authorities

$48,061 · 60

Georgia

$39,449 · 10

City of Milwaukee

$29,848 · 103

Missouri

$19,342 · 757

Median total compensation for comparable Customer Service Representativeroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Caitlyn Castillo

Customer Service Representative I/State Preservation Board

2026 total comp

$18,140

Base pay: $18,140
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $18,140
Employment type: Crp - Classified Regular Part-Time
Full-time equivalent (FTE): 0.5
Middle name: I

Source-specific fields

Class Code: 132
Hire Date: Nov 6, 2023
Monthly Pay: $1,512
Pay Rate: $17
State Employee Number: 1678846

At State Preservation Board, Caitlyn Castillo serves as a Customer Service Representative I. They work crp - classified regular part-time, 0.5 FTE. Their 2026 pay totaled $18,140.

Megan Hobgood

Customer Service Representative I/State Preservation Board

2025 total comp

$18,140

Base pay: $18,140
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $18,140
Employment type: Crp - Classified Regular Part-Time
Full-time equivalent (FTE): 0.5
Middle name: L

Source-specific fields

Class Code: 0132
Hire Date: Nov 13, 2023
Monthly Pay: $1,512
Pay Rate: $17
State Employee Number: 1678848

Megan Hobgood holds the role of Customer Service Representative I at State Preservation Board. Their status is crp - classified regular part-time, 0.5 FTE. In 2025, their total compensation was $18,140.

Blaise Smith

Customer Service Representative I/State Preservation Board

2025 total comp

$18,140

Base pay: $18,140
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $18,140
Employment type: Crp - Classified Regular Part-Time
Full-time equivalent (FTE): 0.5
Middle name: R

Source-specific fields

Class Code: 0132
Hire Date: Mar 18, 2024
Monthly Pay: $1,512
Pay Rate: $17
State Employee Number: 1703893

Blaise Smith works as a Customer Service Representative I for State Preservation Board. Their status is crp - classified regular part-time, 0.5 FTE. Blaise earned $18,140 in 2025.

Nia Medrano

Customer Service Representative I/State Preservation Board

2026 total comp

$18,140

Base pay: $18,140
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $18,140
Employment type: Crp - Classified Regular Part-Time
Full-time equivalent (FTE): 0.5

Source-specific fields

Class Code: 132
Hire Date: Jul 16, 2024
Monthly Pay: $1,512
Pay Rate: $17
State Employee Number: 1725619

Nia Medrano is a Customer Service Representative I at State Preservation Board. They work crp - classified regular part-time, 0.5 FTE. 2026 total compensation came to $18,140.