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Texas / Texas Department of Motor Vehicles / Customer Service Representative III

Job-title file

Customer Service Representative III

Carry out the duties of this position in support of the agency's public mission.

107 employees hold this title in Texas Department of Motor Vehicles. Median total compensation for the role is $43,200, below the department median of $62,400.

Employees
107
Total payroll
$4.6M
Role median
$43,200
Agency median
$62,400
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$21,600$49,521+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 107 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compared with the local labor market

Customer Service Representative III pay vs. Texas

Across all employers in Texas, the median wage for Customer Service Representatives — about 337,170 people — is $40,420. Texas Department of Motor Vehicles pays a median base salary of $46,009 for this role, 14% above that figureabout the 68th percentile of local pay for the occupation.

Where Texas Department of Motor Vehicles sits in the local pay range

10th
25th
Median
75th
90th
$29,320
$35,420
$40,420
$48,300
$59,590
Texas Department of Motor Vehicles median · $46,009

The bar is the range of annual wages for Customer Service Representatives across every employer in Texas, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Texas Department of Motor Vehicles’s median base salary for this role. Both figures are base pay only.

And across the country

Nationwide, the median wage for Customer Service Representatives — about 2,595,750 people — is $44,770. Texas Department of Motor Vehicles’s median base salary is 3% above that national figure, about the 54th percentile of pay for the occupation nationally.

10th
25th
Median
75th
90th
$31,750
$36,870
$44,770
$51,780
$63,590
Texas Department of Motor Vehicles median · $46,009

Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Texas range relative to the national one.

Computed over the 227 of 233 people in this role paid at least $25,000in base salary. The rest are part-year or part-time records, whose actual pay isn’t comparable to a full-time annual wage.

Median total compensation for this role at Texas Department of Motor Vehicles is $45,875, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Compare departments

This role across Texas

Customer Service Representative III is held in 23 Texas departments. In Texas Department of Motor Vehicles, the median of $43,200 ranks #18 of 23.

Highest-paying departments for this role

Median total compensation for the Customer Service Representative III role in other Texasdepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Customer Service Representative beyond Texas

This role is reported in 8 jurisdictions. In Texas, the median of $42,920 ranks #5 of 8. See Customer Service Representative across all of Texas

Highest-paying jurisdictions for this role

City of Boston
$48,966 · 19
Georgia
$39,449 · 10
City of Milwaukee
$29,848 · 103
Missouri
$19,342 · 757

Median total compensation for comparable Customer Service Representativeroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Kim Truman

Customer Service Representative III/Texas Department of Motor Vehicles

2026 total comp
$45,051
Base pay
$45,051
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$45,051
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
L

Source-specific fields

Class Code
136
Hire Date
Apr 1, 2013
Monthly Pay
$3,754
State Employee Number
336001

Kim Truman holds the role of Customer Service Representative III at Texas Department of Motor Vehicles. Their status is crf - classified regular full-time. In 2026, their total compensation was $45,051.

John Castillo

Customer Service Representative III/Texas Department of Motor Vehicles

2025 total comp
$45,000
Base pay
$45,000
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$45,000
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
G

Source-specific fields

Class Code
0136
Hire Date
May 15, 2024
Monthly Pay
$3,750
State Employee Number
95854

John Castillo works as a Customer Service Representative III for Texas Department of Motor Vehicles. Their status is crf - classified regular full-time. John earned $45,000 in 2025.

Laura Hybner

Customer Service Representative III/Texas Department of Motor Vehicles

2026 total comp
$44,798
Base pay
$44,798
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$44,798
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
C

Source-specific fields

Class Code
136
Hire Date
Apr 1, 2024
Monthly Pay
$3,733
State Employee Number
1705994

Laura Hybner is a Customer Service Representative III at Texas Department of Motor Vehicles. They work crf - classified regular full-time. 2026 total compensation came to $44,798.

Lindsay Aery

Customer Service Representative III/Texas Department of Motor Vehicles

2026 total comp
$44,798
Base pay
$44,798
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$44,798
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
O

Source-specific fields

Class Code
136
Hire Date
May 1, 2024
Monthly Pay
$3,733
State Employee Number
1710986

Lindsay Aery holds the role of Customer Service Representative III at Texas Department of Motor Vehicles. Their status is crf - classified regular full-time. In 2026, their total compensation was $44,798.

Natalie Castillo

Customer Service Representative III/Texas Department of Motor Vehicles

2026 total comp
$44,669
Base pay
$44,669
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$44,669
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
N

Source-specific fields

Class Code
136
Hire Date
Apr 17, 2023
Monthly Pay
$3,722
State Employee Number
1633941

At Texas Department of Motor Vehicles, Natalie Castillo serves as a Customer Service Representative III. They work crf - classified regular full-time. Their 2026 pay totaled $44,669.

Tracy Tumbusch

Customer Service Representative III/Texas Department of Motor Vehicles

2026 total comp
$44,669
Base pay
$44,669
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$44,669
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1

Source-specific fields

Class Code
136
Hire Date
May 1, 2024
Monthly Pay
$3,722
State Employee Number
1476692

Tracy Tumbusch is a Customer Service Representative III at Texas Department of Motor Vehicles. They work crf - classified regular full-time. 2026 total compensation came to $44,669.

Tracee Banks

Customer Service Representative III/Texas Department of Motor Vehicles

2026 total comp
$44,669
Base pay
$44,669
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$44,669
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
L

Source-specific fields

Class Code
136
Hire Date
Mar 1, 2023
Monthly Pay
$3,722
State Employee Number
1625366

Tracee Banks holds the role of Customer Service Representative III at Texas Department of Motor Vehicles. Their status is crf - classified regular full-time. In 2026, their total compensation was $44,669.

Beverly Gandy

Customer Service Representative III/Texas Department of Motor Vehicles

2026 total comp
$44,669
Base pay
$44,669
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$44,669
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
E

Source-specific fields

Class Code
136
Hire Date
Mar 1, 2024
Monthly Pay
$3,722
State Employee Number
1699885

At Texas Department of Motor Vehicles, Beverly Gandy serves as a Customer Service Representative III. They work crf - classified regular full-time. Their 2026 pay totaled $44,669.

Julinee Alexander

Customer Service Representative III/Texas Department of Motor Vehicles

2026 total comp
$44,669
Base pay
$44,669
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$44,669
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
R

Source-specific fields

Class Code
136
Hire Date
Mar 1, 2023
Monthly Pay
$3,722
State Employee Number
1624810

Julinee Alexander works as a Customer Service Representative III for Texas Department of Motor Vehicles. Their status is crf - classified regular full-time. Julinee earned $44,669 in 2026.

Amanda Wittmeyer

Customer Service Representative III/Texas Department of Motor Vehicles

2026 total comp
$44,669
Base pay
$44,669
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$44,669
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
R

Source-specific fields

Class Code
136
Hire Date
May 15, 2023
Monthly Pay
$3,722
State Employee Number
1635879

Amanda Wittmeyer is a Customer Service Representative III at Texas Department of Motor Vehicles. They work crf - classified regular full-time. 2026 total compensation came to $44,669.

Wendy Armistead

Customer Service Representative III/Texas Department of Motor Vehicles

2026 total comp
$44,669
Base pay
$44,669
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$44,669
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
L

Source-specific fields

Class Code
136
Hire Date
Aug 14, 2023
Monthly Pay
$3,722
State Employee Number
1656461

At Texas Department of Motor Vehicles, Wendy Armistead serves as a Customer Service Representative III. They work crf - classified regular full-time. Their 2026 pay totaled $44,669.

Nayeli Mendez

Customer Service Representative III/Texas Department of Motor Vehicles

2026 total comp
$44,669
Base pay
$44,669
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$44,669
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
G

Source-specific fields

Class Code
136
Hire Date
May 1, 2024
Monthly Pay
$3,722
State Employee Number
1710983

Nayeli Mendez holds the role of Customer Service Representative III at Texas Department of Motor Vehicles. Their status is crf - classified regular full-time. In 2026, their total compensation was $44,669.

Jenna Amaya

Customer Service Representative III/Texas Department of Motor Vehicles

2026 total comp
$44,669
Base pay
$44,669
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$44,669
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1

Source-specific fields

Class Code
136
Hire Date
Nov 1, 2024
Monthly Pay
$3,722
State Employee Number
1753161

Jenna Amaya holds the role of Customer Service Representative III at Texas Department of Motor Vehicles. Their status is crf - classified regular full-time. In 2026, their total compensation was $44,669.

Steven Cruz

Customer Service Representative III/Texas Department of Motor Vehicles

2026 total comp
$44,496
Base pay
$44,496
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$44,496
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1

Source-specific fields

Class Code
136
Hire Date
Oct 1, 2021
Monthly Pay
$3,708
State Employee Number
1423406

At Texas Department of Motor Vehicles, Steven Cruz serves as a Customer Service Representative III. They work crf - classified regular full-time. Their 2026 pay totaled $44,496.

Anita Thompson

Customer Service Representative III/Texas Department of Motor Vehicles

2026 total comp
$44,496
Base pay
$44,496
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$44,496
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
W

Source-specific fields

Class Code
136
Hire Date
Jun 1, 2024
Monthly Pay
$3,708
State Employee Number
1713792

Anita Thompson holds the role of Customer Service Representative III at Texas Department of Motor Vehicles. Their status is crf - classified regular full-time. In 2026, their total compensation was $44,496.

Peter Carr

Customer Service Representative III/Texas Department of Motor Vehicles

2026 total comp
$44,465
Base pay
$44,465
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$44,465
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
D

Source-specific fields

Class Code
136
Hire Date
Jan 6, 2014
Monthly Pay
$3,705
State Employee Number
515919

Peter Carr is a Customer Service Representative III at Texas Department of Motor Vehicles. They work crf - classified regular full-time. 2026 total compensation came to $44,465.