Texas / Texas Department of Motor Vehicles / Customer Service Representative III

Job-title file

Customer Service Representative III

Carry out the duties of this position in support of the agency's public mission.

107 employees hold this title in Texas Department of Motor Vehicles. Median total compensation for the role is $43,200, below the department median of $62,400.

Employees: 107
Total payroll: $4.6M
Role median: $43,200
Agency median: $62,400
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$21,600$49,521+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 107 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compared with the local labor market

Customer Service Representative III pay vs. Texas

Across all employers in Texas, the median wage for Customer Service Representatives — about 337,170 people — is $40,420. Texas Department of Motor Vehicles pays a median base salary of $46,009 for this role, 14% above that figure — about the 68th percentile of local pay for the occupation.

Where Texas Department of Motor Vehicles sits in the local pay range

10th

25th

Median

75th

90th

$29,320

$35,420

$40,420

$48,300

$59,590

Texas Department of Motor Vehicles median · $46,009

The bar is the range of annual wages for Customer Service Representatives across every employer in Texas, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Texas Department of Motor Vehicles’s median base salary for this role. Both figures are base pay only.

And across the country

Nationwide, the median wage for Customer Service Representatives — about 2,595,750 people — is $44,770. Texas Department of Motor Vehicles’s median base salary is 3% above that national figure, about the 54th percentile of pay for the occupation nationally.

10th

25th

Median

75th

90th

$31,750

$36,870

$44,770

$51,780

$63,590

Texas Department of Motor Vehicles median · $46,009

Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Texas range relative to the national one.

Computed over the 227 of 233 people in this role paid at least $25,000in base salary. The rest are part-year or part-time records, whose actual pay isn’t comparable to a full-time annual wage.

Median total compensation for this role at Texas Department of Motor Vehicles is $45,875, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Compare departments

This role across Texas

Customer Service Representative III is held in 23 Texas departments. In Texas Department of Motor Vehicles, the median of $43,200 ranks #18 of 23.

Highest-paying departments for this role

Department of Housing and Community Affairs

$52,800 · 2

Texas Board of Nursing

$52,244 · 2

Office of the Governor

$52,000 · 4

Texas Commission on Fire Protection

$52,000 · 1

Texas State Board of Plumbing Examiners

$51,996 · 3

Comptroller of Public Accounts

$51,557 · 2

Railroad Commission of Texas

$50,491 · 9

Office of Consumer Credit Commissioner

$49,992 · 3

Texas Veterans Commission

$49,680 · 8

Parks and Wildlife Department

$49,533 · 28

Texas Department of Insurance

$49,257 · 30

State Preservation Board

$49,140 · 21

Median total compensation for the Customer Service Representative III role in other Texasdepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Customer Service Representative beyond Texas

This role is reported in 8 jurisdictions. In Texas, the median of $42,920 ranks #5 of 8. See Customer Service Representative across all of Texas →

Highest-paying jurisdictions for this role

City and County of San Francisco

$140,711 · 11

District of Columbia

$52,909 · 65

City of Boston

$48,966 · 19

New York Public Authorities

$48,061 · 60

Georgia

$39,449 · 10

City of Milwaukee

$29,848 · 103

Missouri

$19,342 · 757

Median total compensation for comparable Customer Service Representativeroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 3

Amber Garcia

Customer Service Representative III/Texas Department of Motor Vehicles

2026 total comp

$43,200

Base pay: $43,200
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $43,200
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: N

Source-specific fields

Class Code: 136
Hire Date: Dec 1, 2025
Monthly Pay: $3,600
State Employee Number: 1822873

At Texas Department of Motor Vehicles, Amber Garcia serves as a Customer Service Representative III. They work crf - classified regular full-time. Their 2026 pay totaled $43,200.

Carissa Banda

Customer Service Representative III/Texas Department of Motor Vehicles

2026 total comp

$43,200

Base pay: $43,200
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $43,200
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: M

Source-specific fields

Class Code: 136
Hire Date: May 1, 2025
Monthly Pay: $3,600
State Employee Number: 1781590

Carissa Banda holds the role of Customer Service Representative III at Texas Department of Motor Vehicles. Their status is crf - classified regular full-time. In 2026, their total compensation was $43,200.

Sarah Elledge

Customer Service Representative III/Texas Department of Motor Vehicles

2026 total comp

$43,200

Base pay: $43,200
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $43,200
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: E

Source-specific fields

Class Code: 136
Hire Date: Oct 15, 2025
Monthly Pay: $3,600
State Employee Number: 1806323

Sarah Elledge holds the role of Customer Service Representative III at Texas Department of Motor Vehicles. Their status is crf - classified regular full-time. In 2026, their total compensation was $43,200.

Jackie Gomez

Customer Service Representative III/Texas Department of Motor Vehicles

2026 total comp

$43,200

Base pay: $43,200
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $43,200
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: A

Source-specific fields

Class Code: 136
Hire Date: Oct 1, 2025
Monthly Pay: $3,600
State Employee Number: 327570

Jackie Gomez is a Customer Service Representative III at Texas Department of Motor Vehicles. They work crf - classified regular full-time. 2026 total compensation came to $43,200.

Neil Guidera Jr

Customer Service Representative III/Texas Department of Motor Vehicles

2026 total comp

$43,200

Base pay: $43,200
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $43,200
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: J

Source-specific fields

Class Code: 136
Hire Date: Oct 1, 2025
Monthly Pay: $3,600
State Employee Number: 1806306

Neil Guidera Jr holds the role of Customer Service Representative III at Texas Department of Motor Vehicles. Their status is crf - classified regular full-time. In 2026, their total compensation was $43,200.

Briana Jenkins

Customer Service Representative III/Texas Department of Motor Vehicles

2026 total comp

$43,200

Base pay: $43,200
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $43,200
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: J

Source-specific fields

Class Code: 136
Hire Date: Sep 15, 2025
Monthly Pay: $3,600
State Employee Number: 1803201

Briana Jenkins is a Customer Service Representative III at Texas Department of Motor Vehicles. They work crf - classified regular full-time. 2026 total compensation came to $43,200.

Jessica Lopez

Customer Service Representative III/Texas Department of Motor Vehicles

2026 total comp

$43,200

Base pay: $43,200
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $43,200
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1

Source-specific fields

Class Code: 136
Hire Date: May 1, 2025
Monthly Pay: $3,600
State Employee Number: 1781591

Jessica Lopez holds the role of Customer Service Representative III at Texas Department of Motor Vehicles. Their status is crf - classified regular full-time. In 2026, their total compensation was $43,200.

Chityana Hilliard

Customer Service Representative III/Texas Department of Motor Vehicles

2026 total comp

$43,200

Base pay: $43,200
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $43,200
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: S

Source-specific fields

Class Code: 136
Hire Date: Oct 15, 2025
Monthly Pay: $3,600
State Employee Number: 1047674

Chityana Hilliard is a Customer Service Representative III at Texas Department of Motor Vehicles. They work crf - classified regular full-time. 2026 total compensation came to $43,200.

Stacey Ryan

Customer Service Representative III/Texas Department of Motor Vehicles

2026 total comp

$43,200

Base pay: $43,200
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $43,200
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: R

Source-specific fields

Class Code: 136
Hire Date: Oct 1, 2025
Monthly Pay: $3,600
State Employee Number: 1806307

Stacey Ryan is a Customer Service Representative III at Texas Department of Motor Vehicles. They work crf - classified regular full-time. 2026 total compensation came to $43,200.

Christy Nelson

Customer Service Representative III/Texas Department of Motor Vehicles

2026 total comp

$43,200

Base pay: $43,200
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $43,200
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: S

Source-specific fields

Class Code: 136
Hire Date: Sep 1, 2025
Monthly Pay: $3,600
State Employee Number: 1803203

Christy Nelson holds the role of Customer Service Representative III at Texas Department of Motor Vehicles. Their status is crf - classified regular full-time. In 2026, their total compensation was $43,200.

Mitchell Pennywell

Customer Service Representative III/Texas Department of Motor Vehicles

2026 total comp

$43,200

Base pay: $43,200
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $43,200
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: D

Source-specific fields

Class Code: 136
Hire Date: Sep 15, 2025
Monthly Pay: $3,600
State Employee Number: 1803204

Mitchell Pennywell is a Customer Service Representative III at Texas Department of Motor Vehicles. They work crf - classified regular full-time. 2026 total compensation came to $43,200.

Jovanka Polanco

Customer Service Representative III/Texas Department of Motor Vehicles

2026 total comp

$43,200

Base pay: $43,200
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $43,200
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1

Source-specific fields

Class Code: 136
Hire Date: Oct 1, 2025
Monthly Pay: $3,600
State Employee Number: 1806305

Jovanka Polanco is a Customer Service Representative III at Texas Department of Motor Vehicles. They work crf - classified regular full-time. 2026 total compensation came to $43,200.

Shadara Martin

Customer Service Representative III/Texas Department of Motor Vehicles

2026 total comp

$43,200

Base pay: $43,200
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $43,200
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1

Source-specific fields

Class Code: 136
Hire Date: Feb 1, 2026
Monthly Pay: $3,600
State Employee Number: 320528

Shadara Martin holds the role of Customer Service Representative III at Texas Department of Motor Vehicles. Their status is crf - classified regular full-time. In 2026, their total compensation was $43,200.

Denise Robles

Customer Service Representative III/Texas Department of Motor Vehicles

2026 total comp

$43,200

Base pay: $43,200
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $43,200
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: M

Source-specific fields

Class Code: 136
Hire Date: Aug 1, 2025
Monthly Pay: $3,600
State Employee Number: 1796563

At Texas Department of Motor Vehicles, Denise Robles serves as a Customer Service Representative III. They work crf - classified regular full-time. Their 2026 pay totaled $43,200.

Melinda Rosas

Customer Service Representative III/Texas Department of Motor Vehicles

2026 total comp

$43,200

Base pay: $43,200
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $43,200
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1

Source-specific fields

Class Code: 136
Hire Date: Sep 15, 2025
Monthly Pay: $3,600
State Employee Number: 76208

Melinda Rosas holds the role of Customer Service Representative III at Texas Department of Motor Vehicles. Their status is crf - classified regular full-time. In 2026, their total compensation was $43,200.

Kendra Martin

Customer Service Representative III/Texas Department of Motor Vehicles

2026 total comp

$43,200

Base pay: $43,200
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $43,200
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: C

Source-specific fields

Class Code: 136
Hire Date: Sep 1, 2025
Monthly Pay: $3,600
State Employee Number: 1176822

At Texas Department of Motor Vehicles, Kendra Martin serves as a Customer Service Representative III. They work crf - classified regular full-time. Their 2026 pay totaled $43,200.

Rita Clark

Customer Service Representative III/Texas Department of Motor Vehicles

2025 total comp

$43,200

Base pay: $43,200
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $43,200
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: V

Source-specific fields

Class Code: 0136
Hire Date: Jan 1, 2024
Monthly Pay: $3,600
State Employee Number: 1688135

At Texas Department of Motor Vehicles, Rita Clark serves as a Customer Service Representative III. They work crf - classified regular full-time. Their 2025 pay totaled $43,200.

Rashad Fluker

Customer Service Representative III/Texas Department of Motor Vehicles

2026 total comp

$43,200

Base pay: $43,200
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $43,200
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1

Source-specific fields

Class Code: 136
Hire Date: Mar 16, 2026
Monthly Pay: $3,600
State Employee Number: 1675653

Rashad Fluker holds the role of Customer Service Representative III at Texas Department of Motor Vehicles. Their status is crf - classified regular full-time. In 2026, their total compensation was $43,200.

Emily Holeman

Customer Service Representative III/Texas Department of Motor Vehicles

2026 total comp

$43,200

Base pay: $43,200
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $43,200
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: E

Source-specific fields

Class Code: 136
Hire Date: Sep 11, 2023
Monthly Pay: $3,600
State Employee Number: 1668585

Emily Holeman works as a Customer Service Representative III for Texas Department of Motor Vehicles. Their status is crf - classified regular full-time. Emily earned $43,200 in 2026.

Lizbeth Aguirre Rodriguez

Customer Service Representative III/Texas Department of Motor Vehicles

2026 total comp

$43,200

Base pay: $43,200
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $43,200
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1

Source-specific fields

Class Code: 136
Hire Date: Jan 15, 2026
Monthly Pay: $3,600
State Employee Number: 1830909

Lizbeth Aguirre Rodriguez holds the role of Customer Service Representative III at Texas Department of Motor Vehicles. Their status is crf - classified regular full-time. In 2026, their total compensation was $43,200.

Chelsea Dennis

Customer Service Representative III/Texas Department of Motor Vehicles

2026 total comp

$43,200

Base pay: $43,200
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $43,200
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: J

Source-specific fields

Class Code: 136
Hire Date: Oct 1, 2025
Monthly Pay: $3,600
State Employee Number: 1806310

Chelsea Dennis works as a Customer Service Representative III for Texas Department of Motor Vehicles. Their status is crf - classified regular full-time. Chelsea earned $43,200 in 2026.

Kevonna Williams

Customer Service Representative III/Texas Department of Motor Vehicles

2026 total comp

$43,200

Base pay: $43,200
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $43,200
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1

Source-specific fields

Class Code: 136
Hire Date: Sep 1, 2025
Monthly Pay: $3,600
State Employee Number: 1803202

Kevonna Williams works as a Customer Service Representative III for Texas Department of Motor Vehicles. Their status is crf - classified regular full-time. Kevonna earned $43,200 in 2026.

Juanita Bustos

Customer Service Representative III/Texas Department of Motor Vehicles

2026 total comp

$22,248

Base pay: $22,248
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $22,248
Employment type: Crp - Classified Regular Part-Time
Full-time equivalent (FTE): 0.5
Middle name: R

Source-specific fields

Class Code: 136
Hire Date: Apr 1, 2021
Monthly Pay: $1,854
State Employee Number: 169873

At Texas Department of Motor Vehicles, Juanita Bustos serves as a Customer Service Representative III. They work crp - classified regular part-time, 0.5 FTE. Their 2026 pay totaled $22,248.

Jamie Jaquez

Customer Service Representative III/Texas Department of Motor Vehicles

2026 total comp

$21,600

Base pay: $21,600
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $21,600
Employment type: Crp - Classified Regular Part-Time
Full-time equivalent (FTE): 0.5
Middle name: G

Source-specific fields

Class Code: 136
Hire Date: Aug 1, 2025
Monthly Pay: $1,800
State Employee Number: 185966

At Texas Department of Motor Vehicles, Jamie Jaquez serves as a Customer Service Representative III. They work crp - classified regular part-time, 0.5 FTE. Their 2026 pay totaled $21,600.

Elaine Dixon

Customer Service Representative III/Texas Department of Motor Vehicles

2026 total comp

$21,600

Base pay: $21,600
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $21,600
Employment type: Crp - Classified Regular Part-Time
Full-time equivalent (FTE): 0.5
Middle name: A

Source-specific fields

Class Code: 136
Hire Date: Jul 1, 2019
Monthly Pay: $1,800
State Employee Number: 1194690

Elaine Dixon is a Customer Service Representative III at Texas Department of Motor Vehicles. They work crp - classified regular part-time, 0.5 FTE. 2026 total compensation came to $21,600.

Sunitha George

Customer Service Representative III/Texas Department of Motor Vehicles

2026 total comp

$21,600

Base pay: $21,600
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $21,600
Employment type: Crp - Classified Regular Part-Time
Full-time equivalent (FTE): 0.5
Middle name: S

Source-specific fields

Class Code: 136
Hire Date: Feb 1, 2020
Monthly Pay: $1,800
State Employee Number: 1253993

Sunitha George holds the role of Customer Service Representative III at Texas Department of Motor Vehicles. Their status is crp - classified regular part-time, 0.5 FTE. In 2026, their total compensation was $21,600.

Ambernique Gilbert

Customer Service Representative III/Texas Department of Motor Vehicles

2025 total comp

$21,600

Base pay: $21,600
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $21,600
Employment type: Crp - Classified Regular Part-Time
Full-time equivalent (FTE): 0.5
Middle name: C

Source-specific fields

Class Code: 0136
Hire Date: Jun 1, 2024
Monthly Pay: $1,800
State Employee Number: 1647599

Ambernique Gilbert works as a Customer Service Representative III for Texas Department of Motor Vehicles. Their status is crp - classified regular part-time, 0.5 FTE. Ambernique earned $21,600 in 2025.