GCGovComp.app

Texas / Texas Department of Motor Vehicles / Customer Service Representative V

Job-title file

Customer Service Representative V

Carry out the duties of this position in support of the agency's public mission.

47 employees hold this title in Texas Department of Motor Vehicles. Median total compensation for the role is $51,276, below the department median of $62,400.

Employees
47
Total payroll
$2.4M
Role median
$51,276
Agency median
$62,400
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$48,244$59,413+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 47 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compared with the local labor market

Customer Service Representative V pay vs. Texas

Across all employers in Texas, the median wage for Customer Service Representatives — about 337,170 people — is $40,420. Texas Department of Motor Vehicles pays a median base salary of $46,009 for this role, 14% above that figureabout the 68th percentile of local pay for the occupation.

Where Texas Department of Motor Vehicles sits in the local pay range

10th
25th
Median
75th
90th
$29,320
$35,420
$40,420
$48,300
$59,590
Texas Department of Motor Vehicles median · $46,009

The bar is the range of annual wages for Customer Service Representatives across every employer in Texas, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Texas Department of Motor Vehicles’s median base salary for this role. Both figures are base pay only.

And across the country

Nationwide, the median wage for Customer Service Representatives — about 2,595,750 people — is $44,770. Texas Department of Motor Vehicles’s median base salary is 3% above that national figure, about the 54th percentile of pay for the occupation nationally.

10th
25th
Median
75th
90th
$31,750
$36,870
$44,770
$51,780
$63,590
Texas Department of Motor Vehicles median · $46,009

Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Texas range relative to the national one.

Computed over the 227 of 233 people in this role paid at least $25,000in base salary. The rest are part-year or part-time records, whose actual pay isn’t comparable to a full-time annual wage.

Median total compensation for this role at Texas Department of Motor Vehicles is $45,875, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Compare departments

This role across Texas

Customer Service Representative V is held in 8 Texas departments. In Texas Department of Motor Vehicles, the median of $51,276 ranks #8 of 8.

Highest-paying departments for this role

Median total compensation for the Customer Service Representative V role in other Texasdepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Customer Service Representative beyond Texas

This role is reported in 8 jurisdictions. In Texas, the median of $42,920 ranks #5 of 8. See Customer Service Representative across all of Texas

Highest-paying jurisdictions for this role

City of Boston
$48,966 · 19
Georgia
$39,449 · 10
City of Milwaukee
$29,848 · 103
Missouri
$19,342 · 757

Median total compensation for comparable Customer Service Representativeroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 2

Roxana Andrade

Customer Service Representative V/Texas Department of Motor Vehicles

2026 total comp
$48,244
Base pay
$48,244
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$48,244
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1

Source-specific fields

Class Code
140
Hire Date
Feb 1, 2022
Monthly Pay
$4,020
State Employee Number
1448831

Roxana Andrade holds the role of Customer Service Representative V at Texas Department of Motor Vehicles. Their status is crf - classified regular full-time. In 2026, their total compensation was $48,244.

Jasmine Barcenas

Customer Service Representative V/Texas Department of Motor Vehicles

2026 total comp
$48,244
Base pay
$48,244
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$48,244
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
G

Source-specific fields

Class Code
140
Hire Date
May 1, 2023
Monthly Pay
$4,020
State Employee Number
1636870

At Texas Department of Motor Vehicles, Jasmine Barcenas serves as a Customer Service Representative V. They work crf - classified regular full-time. Their 2026 pay totaled $48,244.

Erica Oliva

Customer Service Representative V/Texas Department of Motor Vehicles

2026 total comp
$48,244
Base pay
$48,244
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$48,244
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
J

Source-specific fields

Class Code
140
Hire Date
Sep 1, 2023
Monthly Pay
$4,020
State Employee Number
1656374

Erica Oliva works as a Customer Service Representative V for Texas Department of Motor Vehicles. Their status is crf - classified regular full-time. Erica earned $48,244 in 2026.

Candy Gonzalez

Customer Service Representative V/Texas Department of Motor Vehicles

2026 total comp
$48,244
Base pay
$48,244
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$48,244
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
L

Source-specific fields

Class Code
140
Hire Date
May 15, 2024
Monthly Pay
$4,020
State Employee Number
1710984

Candy Gonzalez works as a Customer Service Representative V for Texas Department of Motor Vehicles. Their status is crf - classified regular full-time. Candy earned $48,244 in 2026.

Sarai Latony

Customer Service Representative V/Texas Department of Motor Vehicles

2026 total comp
$48,244
Base pay
$48,244
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$48,244
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
B

Source-specific fields

Class Code
140
Hire Date
Sep 1, 2024
Monthly Pay
$4,020
State Employee Number
1733876

Sarai Latony holds the role of Customer Service Representative V at Texas Department of Motor Vehicles. Their status is crf - classified regular full-time. In 2026, their total compensation was $48,244.

Lissette Lozano

Customer Service Representative V/Texas Department of Motor Vehicles

2026 total comp
$48,244
Base pay
$48,244
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$48,244
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
P

Source-specific fields

Class Code
140
Hire Date
Apr 15, 2025
Monthly Pay
$4,020
State Employee Number
1776724

Lissette Lozano works as a Customer Service Representative V for Texas Department of Motor Vehicles. Their status is crf - classified regular full-time. Lissette earned $48,244 in 2026.

Imelda Garcia

Customer Service Representative V/Texas Department of Motor Vehicles

2026 total comp
$48,244
Base pay
$48,244
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$48,244
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
V

Source-specific fields

Class Code
140
Hire Date
Oct 1, 2021
Monthly Pay
$4,020
State Employee Number
1423402

At Texas Department of Motor Vehicles, Imelda Garcia serves as a Customer Service Representative V. They work crf - classified regular full-time. Their 2026 pay totaled $48,244.