U.S. Federal Government (non-Defense) / Department of Interior / Contact Representative

Job-title file

Contact Representative

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

94 employees hold this title in Department of Interior. Median total compensation for the role is $49,980, below the department median of $87,331.

Employees: 94
Total payroll: $4.8M
Role median: $49,980
Agency median: $87,331
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$35,373$72,289+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 94 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compared with the local labor market

Contact Representative pay vs. the United States

Across all employers in the United States, the median wage for Customer Service Representatives — about 2,595,750 people — is $44,770. Department of Interior pays a median base salary of $49,980 for this role, 12% above that figure — about the 69th percentile of local pay for the occupation.

Where Department of Interior sits in the local pay range

10th

25th

Median

75th

90th

$31,750

$36,870

$44,770

$51,780

$63,590

Department of Interior median · $49,980

The bar is the range of annual wages for Customer Service Representatives across every employer in the United States, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Department of Interior’s median base salary for this role. Both figures are base pay only.

Median total compensation for this role at Department of Interior is $49,980, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Compare departments

This role across U.S. Federal Government (non-Defense)

Contact Representative is held in 14 U.S. Federal Government (non-Defense) departments. In Department of Interior, the median of $49,980 ranks #14 of 14.

Highest-paying departments for this role

Office of Navajo and Hopi Indian Relocation

$89,318 · 1

Department of State

$73,120 · 4

Small Business Administration

$68,125 · 3

Selective Service System

$66,668 · 18

Department of Labor

$66,604 · 8

Department of Agriculture

$63,883 · 12

Social Security Administration

$61,530 · 9,692

Department of Health and Human Services

$59,907 · 243

Department of Homeland Security

$57,999 · 3

Equal Employment Opportunity Commission

$56,508 · 42

Department of Veterans Affairs

$55,562 · 1,294

Armed Forces Retirement Home

$51,164 · 1

Median total compensation for the Contact Representative role in other U.S. Federal Government (non-Defense)departments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Contact Representative beyond U.S. Federal Government (non-Defense)

This role is reported in 2 jurisdictions. In U.S. Federal Government (non-Defense), the median of $60,278 ranks #2 of 2. See Contact Representative across all of U.S. Federal Government (non-Defense) →

Highest-paying jurisdictions for this role

District of Columbia

$65,513 · 29

Median total compensation for comparable Contact Representativeroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 3

Matthew Bryant

Contact Representative/Department of Interior

2024 total comp

$40,393

Sub-department: Bureau of Land Management
Base pay: $40,393
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $40,393
Pay grade: 05
Work city: Kingman
Work county: Mohave
Work state: Arizona

Source-specific fields

Adjusted Basic Pay (incl. locality): $40,393
Basic Pay (before locality): $33,878
Country: United States
Duty Station Code: 040260015
Length of Service (Years): 4
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

At Department of Interior, Matthew Bryant serves as a Contact Representative based in Kingman, Arizona. Their 2024 pay totaled $40,393. They are classified at grade 05.

Tasha Stewart

Contact Representative/Department of Interior

2024 total comp

$40,088

Sub-department: Bureau of Trust Funds Administrative
Base pay: $40,088
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $40,088
Pay grade: 04
Work city: Billings
Work county: Yellowstone
Work state: Montana

Source-specific fields

Adjusted Basic Pay (incl. locality): $40,088
Basic Pay (before locality): $34,316
Country: United States
Duty Station Code: 300100111
Length of Service (Years): 1
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Tasha Stewart holds the role of Contact Representative at Department of Interior based in Billings, Montana. In 2024, their total compensation was $40,088. Their pay grade is 04.

Elvira Martine

Contact Representative/Department of Interior

2024 total comp

$39,993

Sub-department: Bureau of Trust Funds Administrative
Base pay: $39,993
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $39,993
Pay grade: 05
Work city: Albuquerque
Work county: Bernalillo
Work state: New Mexico

Source-specific fields

Adjusted Basic Pay (incl. locality): $39,993
Basic Pay (before locality): $33,878
Country: United States
Duty Station Code: 350030001
Length of Service (Years): 0
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Elvira Martine is a Contact Representative at Department of Interior based in Albuquerque, New Mexico. 2024 total compensation came to $39,993. They are classified at grade 05.

Jacqueline Allen

Contact Representative/Department of Interior

2024 total comp

$39,675

Sub-department: Bureau of Land Management
Base pay: $39,675
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $39,675
Pay grade: 05
Work city: Reno
Work county: Washoe
Work state: Nevada

Source-specific fields

Adjusted Basic Pay (incl. locality): $39,675
Basic Pay (before locality): $33,878
Country: United States
Duty Station Code: 320170031
Length of Service (Years): 0
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Jacqueline Allen holds the role of Contact Representative at Department of Interior based in Reno, Nevada. In 2024, their total compensation was $39,675. Their pay grade is 05.

Melanie Garcia

Contact Representative/Department of Interior

2024 total comp

$39,576

Sub-department: Bureau of Land Management
Base pay: $39,576
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $39,576
Pay grade: 05
Work city: Safford
Work county: Graham
Work state: Arizona

Source-specific fields

Adjusted Basic Pay (incl. locality): $39,576
Basic Pay (before locality): $33,878
Country: United States
Duty Station Code: 040410009
Length of Service (Years): 0
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Melanie Garcia works as a Contact Representative for Department of Interior based in Safford, Arizona. Melanie earned $39,576 in 2024. Their pay grade is 05.

Deborah Henderson

Contact Representative/Department of Interior

2024 total comp

$39,576

Sub-department: Bureau of Land Management
Base pay: $39,576
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $39,576
Pay grade: 05
Work city: Cheyenne
Work county: Laramie
Work state: Wyoming

Source-specific fields

Adjusted Basic Pay (incl. locality): $39,576
Basic Pay (before locality): $33,878
Country: United States
Duty Station Code: 560100021
Length of Service (Years): 0
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

At Department of Interior, Deborah Henderson serves as a Contact Representative based in Cheyenne, Wyoming. Their 2024 pay totaled $39,576. They are classified at grade 05.

Alvina Coker

Contact Representative/Department of Interior

2024 total comp

$39,576

Sub-department: Bureau of Trust Funds Administrative
Base pay: $39,576
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $39,576
Pay grade: 05
Work city: Ada
Work county: Pontotoc
Work state: Oklahoma

Source-specific fields

Adjusted Basic Pay (incl. locality): $39,576
Basic Pay (before locality): $33,878
Country: United States
Duty Station Code: 400020123
Length of Service (Years): 0
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

At Department of Interior, Alvina Coker serves as a Contact Representative based in Ada, Oklahoma. Their 2024 pay totaled $39,576. They are classified at grade 05.

Almeria Bowman

Contact Representative/Department of Interior

2024 total comp

$35,746

Sub-department: Bureau of Trust Funds Administrative
Base pay: $35,746
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $35,746
Pay grade: 04
Work city: Albuquerque
Work county: Bernalillo
Work state: New Mexico

Source-specific fields

Adjusted Basic Pay (incl. locality): $35,746
Basic Pay (before locality): $30,280
Country: United States
Duty Station Code: 350030001
Length of Service (Years): 0
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Almeria Bowman holds the role of Contact Representative at Department of Interior based in Albuquerque, New Mexico. In 2024, their total compensation was $35,746. Their pay grade is 04.

Aarika Curtis

Contact Representative/Department of Interior

2024 total comp

$35,746

Sub-department: Bureau of Trust Funds Administrative
Base pay: $35,746
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $35,746
Pay grade: 04
Work city: Albuquerque
Work county: Bernalillo
Work state: New Mexico

Source-specific fields

Adjusted Basic Pay (incl. locality): $35,746
Basic Pay (before locality): $30,280
Country: United States
Duty Station Code: 350030001
Length of Service (Years): 0
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Aarika Curtis holds the role of Contact Representative at Department of Interior based in Albuquerque, New Mexico. In 2024, their total compensation was $35,746. Their pay grade is 04.

Marshall Foster

Contact Representative/Department of Interior

2024 total comp

$35,746

Sub-department: Bureau of Trust Funds Administrative
Base pay: $35,746
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $35,746
Pay grade: 04
Work city: Albuquerque
Work county: Bernalillo
Work state: New Mexico

Source-specific fields

Adjusted Basic Pay (incl. locality): $35,746
Basic Pay (before locality): $30,280
Country: United States
Duty Station Code: 350030001
Length of Service (Years): 0
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

At Department of Interior, Marshall Foster serves as a Contact Representative based in Albuquerque, New Mexico. Their 2024 pay totaled $35,746. They are classified at grade 04.

Siegrid Saiz

Contact Representative/Department of Interior

2024 total comp

$35,746

Sub-department: Bureau of Trust Funds Administrative
Base pay: $35,746
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $35,746
Pay grade: 04
Work city: Albuquerque
Work county: Bernalillo
Work state: New Mexico

Source-specific fields

Adjusted Basic Pay (incl. locality): $35,746
Basic Pay (before locality): $30,280
Country: United States
Duty Station Code: 350030001
Length of Service (Years): 0
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Siegrid Saiz works as a Contact Representative for Department of Interior based in Albuquerque, New Mexico. Siegrid earned $35,746 in 2024. Their pay grade is 04.

Joshua Taptto

Contact Representative/Department of Interior

2024 total comp

$35,746

Sub-department: Bureau of Trust Funds Administrative
Base pay: $35,746
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $35,746
Pay grade: 04
Work city: Albuquerque
Work county: Bernalillo
Work state: New Mexico

Source-specific fields

Adjusted Basic Pay (incl. locality): $35,746
Basic Pay (before locality): $30,280
Country: United States
Duty Station Code: 350030001
Length of Service (Years): 0
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Joshua Taptto holds the role of Contact Representative at Department of Interior based in Albuquerque, New Mexico. In 2024, their total compensation was $35,746. Their pay grade is 04.

Kiley Vallo

Contact Representative/Department of Interior

2024 total comp

$35,746

Sub-department: Bureau of Trust Funds Administrative
Base pay: $35,746
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $35,746
Pay grade: 04
Work city: Albuquerque
Work county: Bernalillo
Work state: New Mexico

Source-specific fields

Adjusted Basic Pay (incl. locality): $35,746
Basic Pay (before locality): $30,280
Country: United States
Duty Station Code: 350030001
Length of Service (Years): 0
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

At Department of Interior, Kiley Vallo serves as a Contact Representative based in Albuquerque, New Mexico. Their 2024 pay totaled $35,746. They are classified at grade 04.

Huberta Dodge

Contact Representative/Department of Interior

2024 total comp

$35,373

Sub-department: Bureau of Trust Funds Administrative
Base pay: $35,373
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $35,373
Pay grade: 04
Work city: Fort Washakie
Work county: Fremont
Work state: Wyoming

Source-specific fields

Adjusted Basic Pay (incl. locality): $35,373
Basic Pay (before locality): $30,280
Country: United States
Duty Station Code: 560295013
Length of Service (Years): 0
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Huberta Dodge holds the role of Contact Representative at Department of Interior based in Fort Washakie, Wyoming. In 2024, their total compensation was $35,373. Their pay grade is 04.