U.S. Federal Government (non-Defense) / Social Security Administration / Contact Representative

Job-title file

Contact Representative

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

9,692 employees hold this title in Social Security Administration. Median total compensation for the role is $61,530, below the department median of $92,904.

Employees: 9,692
Total payroll: $608.7M
Role median: $61,530
Agency median: $92,904
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$0$99,617+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 9,692 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compared with the local labor market

Contact Representative pay vs. the United States

Across all employers in the United States, the median wage for Customer Service Representatives — about 2,595,750 people — is $44,770. Social Security Administration pays a median base salary of $61,530 for this role, 37% above that figure — about the 87th percentile of local pay for the occupation.

Where Social Security Administration sits in the local pay range

10th

25th

Median

75th

90th

$31,750

$36,870

$44,770

$51,780

$63,590

Social Security Administration median · $61,530

The bar is the range of annual wages for Customer Service Representatives across every employer in the United States, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Social Security Administration’s median base salary for this role. Both figures are base pay only.

Computed over the 9,636 of 9,692 people in this role paid at least $25,000in base salary. The rest are part-year or part-time records, whose actual pay isn’t comparable to a full-time annual wage.

Median total compensation for this role at Social Security Administration is $61,530, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Compare departments

This role across U.S. Federal Government (non-Defense)

Contact Representative is held in 14 U.S. Federal Government (non-Defense) departments. In Social Security Administration, the median of $61,530 ranks #7 of 14.

Highest-paying departments for this role

Office of Navajo and Hopi Indian Relocation

$89,318 · 1

Department of State

$73,120 · 4

Small Business Administration

$68,125 · 3

Selective Service System

$66,668 · 18

Department of Labor

$66,604 · 8

Department of Agriculture

$63,883 · 12

Department of Health and Human Services

$59,907 · 243

Department of Homeland Security

$57,999 · 3

Equal Employment Opportunity Commission

$56,508 · 42

Department of Veterans Affairs

$55,562 · 1,294

Armed Forces Retirement Home

$51,164 · 1

Office of Personnel Management

$50,687 · 362

Median total compensation for the Contact Representative role in other U.S. Federal Government (non-Defense)departments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Contact Representative beyond U.S. Federal Government (non-Defense)

This role is reported in 2 jurisdictions. In U.S. Federal Government (non-Defense), the median of $60,278 ranks #2 of 2. See Contact Representative across all of U.S. Federal Government (non-Defense) →

Highest-paying jurisdictions for this role

District of Columbia

$65,513 · 29

Median total compensation for comparable Contact Representativeroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 12

Jill Sheffie

Contact Representative/Social Security Administration

2024 total comp

$87,851

Sub-department: Social Security Administration
Base pay: $87,851
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $87,851
Pay grade: 08
Work city: San Francisco
Work county: San Francisco
Work state: California

Source-specific fields

Adjusted Basic Pay (incl. locality): $87,851
Basic Pay (before locality): $60,416
Country: United States
Duty Station Code: 063290075
Length of Service (Years): 34
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Jill Sheffie holds the role of Contact Representative at Social Security Administration based in San Francisco, California. In 2024, their total compensation was $87,851. Their pay grade is 08.

Jacqueline Standley

Contact Representative/Social Security Administration

2024 total comp

$87,851

Sub-department: Social Security Administration
Base pay: $87,851
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $87,851
Pay grade: 08
Work city: Richmond
Work county: Contra Costa
Work state: California

Source-specific fields

Adjusted Basic Pay (incl. locality): $87,851
Basic Pay (before locality): $60,416
Country: United States
Duty Station Code: 063010013
Length of Service (Years): 23
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Jacqueline Standley is a Contact Representative at Social Security Administration based in Richmond, California. 2024 total compensation came to $87,851. They are classified at grade 08.

Kathy Thomas

Contact Representative/Social Security Administration

2024 total comp

$87,851

Sub-department: Social Security Administration
Base pay: $87,851
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $87,851
Pay grade: 08
Work city: Richmond
Work county: Contra Costa
Work state: California

Source-specific fields

Adjusted Basic Pay (incl. locality): $87,851
Basic Pay (before locality): $60,416
Country: United States
Duty Station Code: 063010013
Length of Service (Years): 35
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Kathy Thomas works as a Contact Representative for Social Security Administration based in Richmond, California. Kathy earned $87,851 in 2024. Their pay grade is 08.

Leslie Thurman

Contact Representative/Social Security Administration

2024 total comp

$87,851

Sub-department: Social Security Administration
Base pay: $87,851
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $87,851
Pay grade: 08
Work city: Salinas
Work county: Monterey
Work state: California

Source-specific fields

Adjusted Basic Pay (incl. locality): $87,851
Basic Pay (before locality): $60,416
Country: United States
Duty Station Code: 063180053
Length of Service (Years): 24
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Leslie Thurman works as a Contact Representative for Social Security Administration based in Salinas, California. Leslie earned $87,851 in 2024. Their pay grade is 08.

Shalonda Tillman

Contact Representative/Social Security Administration

2024 total comp

$87,851

Sub-department: Social Security Administration
Base pay: $87,851
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $87,851
Pay grade: 08
Work city: Richmond
Work county: Contra Costa
Work state: California

Source-specific fields

Adjusted Basic Pay (incl. locality): $87,851
Basic Pay (before locality): $60,416
Country: United States
Duty Station Code: 063010013
Length of Service (Years): 22
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

At Social Security Administration, Shalonda Tillman serves as a Contact Representative based in Richmond, California. Their 2024 pay totaled $87,851. They are classified at grade 08.

Leticia Valdez

Contact Representative/Social Security Administration

2024 total comp

$87,851

Sub-department: Social Security Administration
Base pay: $87,851
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $87,851
Pay grade: 08
Work city: Salinas
Work county: Monterey
Work state: California

Source-specific fields

Adjusted Basic Pay (incl. locality): $87,851
Basic Pay (before locality): $60,416
Country: United States
Duty Station Code: 063180053
Length of Service (Years): 25
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Leticia Valdez works as a Contact Representative for Social Security Administration based in Salinas, California. Leticia earned $87,851 in 2024. Their pay grade is 08.

Lonnie Washington

Contact Representative/Social Security Administration

2024 total comp

$87,851

Sub-department: Social Security Administration
Base pay: $87,851
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $87,851
Pay grade: 08
Work city: Fremont
Work county: Alameda
Work state: California

Source-specific fields

Adjusted Basic Pay (incl. locality): $87,851
Basic Pay (before locality): $60,416
Country: United States
Duty Station Code: 061364001
Length of Service (Years): 46
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

At Social Security Administration, Lonnie Washington serves as a Contact Representative based in Fremont, California. Their 2024 pay totaled $87,851. They are classified at grade 08.

Telease Washington

Contact Representative/Social Security Administration

2024 total comp

$87,851

Sub-department: Social Security Administration
Base pay: $87,851
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $87,851
Pay grade: 08
Work city: Richmond
Work county: Contra Costa
Work state: California

Source-specific fields

Adjusted Basic Pay (incl. locality): $87,851
Basic Pay (before locality): $60,416
Country: United States
Duty Station Code: 063010013
Length of Service (Years): 33
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Telease Washington holds the role of Contact Representative at Social Security Administration based in Richmond, California. In 2024, their total compensation was $87,851. Their pay grade is 08.

Cassandra Yeiser

Contact Representative/Social Security Administration

2024 total comp

$87,851

Sub-department: Social Security Administration
Base pay: $87,851
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $87,851
Pay grade: 08
Work city: Salinas
Work county: Monterey
Work state: California

Source-specific fields

Adjusted Basic Pay (incl. locality): $87,851
Basic Pay (before locality): $60,416
Country: United States
Duty Station Code: 063180053
Length of Service (Years): 34
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Cassandra Yeiser works as a Contact Representative for Social Security Administration based in Salinas, California. Cassandra earned $87,851 in 2024. Their pay grade is 08.

David Plaza

Contact Representative/Social Security Administration

2024 total comp

$87,851

Sub-department: Social Security Administration
Base pay: $87,851
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $87,851
Pay grade: 08
Work city: Mountain View
Work county: Santa Clara
Work state: California

Source-specific fields

Adjusted Basic Pay (incl. locality): $87,851
Basic Pay (before locality): $60,416
Country: United States
Duty Station Code: 062311085
Length of Service (Years): 29
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

David Plaza is a Contact Representative at Social Security Administration based in Mountain View, California. 2024 total compensation came to $87,851. They are classified at grade 08.

Michelle Zambrano

Contact Representative/Social Security Administration

2024 total comp

$87,851

Sub-department: Social Security Administration
Base pay: $87,851
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $87,851
Pay grade: 08
Work city: Salinas
Work county: Monterey
Work state: California

Source-specific fields

Adjusted Basic Pay (incl. locality): $87,851
Basic Pay (before locality): $60,416
Country: United States
Duty Station Code: 063180053
Length of Service (Years): 22
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Michelle Zambrano holds the role of Contact Representative at Social Security Administration based in Salinas, California. In 2024, their total compensation was $87,851. Their pay grade is 08.

Richard Wheeler

Contact Representative/Social Security Administration

2024 total comp

$87,851

Sub-department: Social Security Administration
Base pay: $87,851
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $87,851
Pay grade: 08
Work city: Richmond
Work county: Contra Costa
Work state: California

Source-specific fields

Adjusted Basic Pay (incl. locality): $87,851
Basic Pay (before locality): $60,416
Country: United States
Duty Station Code: 063010013
Length of Service (Years): 22
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Richard Wheeler works as a Contact Representative for Social Security Administration based in Richmond, California. Richard earned $87,851 in 2024. Their pay grade is 08.

Deeanna Nguyen

Contact Representative/Social Security Administration

2024 total comp

$87,851

Sub-department: Social Security Administration
Base pay: $87,851
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $87,851
Pay grade: 08
Work city: San Jose
Work county: Santa Clara
Work state: California

Source-specific fields

Adjusted Basic Pay (incl. locality): $87,851
Basic Pay (before locality): $60,416
Country: United States
Duty Station Code: 063340085
Length of Service (Years): 19
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Deeanna Nguyen works as a Contact Representative for Social Security Administration based in San Jose, California. Deeanna earned $87,851 in 2024. Their pay grade is 08.

Gladys Jambor

Contact Representative/Social Security Administration

2024 total comp

$87,851

Sub-department: Social Security Administration
Base pay: $87,851
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $87,851
Pay grade: 08
Work city: Richmond
Work county: Contra Costa
Work state: California

Source-specific fields

Adjusted Basic Pay (incl. locality): $87,851
Basic Pay (before locality): $60,416
Country: United States
Duty Station Code: 063010013
Length of Service (Years): 33
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Gladys Jambor holds the role of Contact Representative at Social Security Administration based in Richmond, California. In 2024, their total compensation was $87,851. Their pay grade is 08.

Jalina Adams

Contact Representative/Social Security Administration

2024 total comp

$87,831

Sub-department: Social Security Administration
Base pay: $87,831
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $87,831
Pay grade: 09
Work city: Hartford
Work county: Capitol Planning Region
Work state: Connecticut

Source-specific fields

Adjusted Basic Pay (incl. locality): $87,831
Basic Pay (before locality): $66,731
Country: United States
Duty Station Code: 090280110
Length of Service (Years): 13
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Jalina Adams holds the role of Contact Representative at Social Security Administration based in Hartford, Connecticut. In 2024, their total compensation was $87,831. Their pay grade is 09.

Angela Gandy

Contact Representative/Social Security Administration

2024 total comp

$87,773

Sub-department: Social Security Administration
Base pay: $87,773
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $87,773
Pay grade: 12
Work city: Birmingham
Work county: Jefferson
Work state: Alabama

Source-specific fields

Adjusted Basic Pay (incl. locality): $87,773
Basic Pay (before locality): $74,441
Country: United States
Duty Station Code: 010350073
Length of Service (Years): 20
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Angela Gandy is a Contact Representative at Social Security Administration based in Birmingham, Alabama. 2024 total compensation came to $87,773. They are classified at grade 12.

Nancy Duran

Contact Representative/Social Security Administration

2024 total comp

$87,595

Sub-department: Social Security Administration
Base pay: $87,595
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $87,595
Pay grade: 09
Work city: Houston
Work county: Harris
Work state: Texas

Source-specific fields

Adjusted Basic Pay (incl. locality): $87,595
Basic Pay (before locality): $65,020
Country: United States
Duty Station Code: 483280201
Length of Service (Years): 9
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

At Social Security Administration, Nancy Duran serves as a Contact Representative based in Houston, Texas. Their 2024 pay totaled $87,595. They are classified at grade 09.

Santiago Del Valle

Contact Representative/Social Security Administration

2024 total comp

$87,576

Sub-department: Social Security Administration
Base pay: $87,576
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $87,576
Pay grade: 11
Work city: Fort Lauderdale
Work county: Broward
Work state: Florida

Source-specific fields

Adjusted Basic Pay (incl. locality): $87,576
Basic Pay (before locality): $70,387
Country: United States
Duty Station Code: 121050011
Length of Service (Years): 23
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Santiago Del Valle holds the role of Contact Representative at Social Security Administration based in Fort Lauderdale, Florida. In 2024, their total compensation was $87,576. Their pay grade is 11.

Alexander Merritt

Contact Representative/Social Security Administration

2024 total comp

$87,291

Sub-department: Social Security Administration
Base pay: $87,291
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $87,291
Pay grade: 09
Work city: Auburn
Work county: King
Work state: Washington

Source-specific fields

Adjusted Basic Pay (incl. locality): $87,291
Basic Pay (before locality): $66,731
Country: United States
Duty Station Code: 530100033
Length of Service (Years): 27
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Alexander Merritt works as a Contact Representative for Social Security Administration based in Auburn, Washington. Alexander earned $87,291 in 2024. Their pay grade is 09.

Judy Look

Contact Representative/Social Security Administration

2024 total comp

$87,291

Sub-department: Social Security Administration
Base pay: $87,291
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $87,291
Pay grade: 09
Work city: Bellevue
Work county: King
Work state: Washington

Source-specific fields

Adjusted Basic Pay (incl. locality): $87,291
Basic Pay (before locality): $66,731
Country: United States
Duty Station Code: 530109033
Length of Service (Years): 23
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Judy Look holds the role of Contact Representative at Social Security Administration based in Bellevue, Washington. In 2024, their total compensation was $87,291. Their pay grade is 09.

Lise Byer

Contact Representative/Social Security Administration

2024 total comp

$87,082

Sub-department: Social Security Administration
Base pay: $87,082
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $87,082
Pay grade: 09
Work city: Concord
Work county: Contra Costa
Work state: California

Source-specific fields

Adjusted Basic Pay (incl. locality): $87,082
Basic Pay (before locality): $59,887
Country: United States
Duty Station Code: 060820013
Length of Service (Years): 13
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Lise Byer is a Contact Representative at Social Security Administration based in Concord, California. 2024 total compensation came to $87,082. They are classified at grade 09.

Francis Deatras

Contact Representative/Social Security Administration

2024 total comp

$87,082

Sub-department: Social Security Administration
Base pay: $87,082
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $87,082
Pay grade: 09
Work city: Salinas
Work county: Monterey
Work state: California

Source-specific fields

Adjusted Basic Pay (incl. locality): $87,082
Basic Pay (before locality): $59,887
Country: United States
Duty Station Code: 063180053
Length of Service (Years): 13
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Francis Deatras works as a Contact Representative for Social Security Administration based in Salinas, California. Francis earned $87,082 in 2024. Their pay grade is 09.

Archie Moss

Contact Representative/Social Security Administration

2024 total comp

$87,082

Sub-department: Social Security Administration
Base pay: $87,082
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $87,082
Pay grade: 09
Work city: Oakland
Work county: Alameda
Work state: California

Source-specific fields

Adjusted Basic Pay (incl. locality): $87,082
Basic Pay (before locality): $59,887
Country: United States
Duty Station Code: 062480001
Length of Service (Years): 10
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Archie Moss holds the role of Contact Representative at Social Security Administration based in Oakland, California. In 2024, their total compensation was $87,082. Their pay grade is 09.

Alfreida Ybarra

Contact Representative/Social Security Administration

2024 total comp

$87,082

Sub-department: Social Security Administration
Base pay: $87,082
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $87,082
Pay grade: 09
Work city: Salinas
Work county: Monterey
Work state: California

Source-specific fields

Adjusted Basic Pay (incl. locality): $87,082
Basic Pay (before locality): $59,887
Country: United States
Duty Station Code: 063180053
Length of Service (Years): 13
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Alfreida Ybarra is a Contact Representative at Social Security Administration based in Salinas, California. 2024 total compensation came to $87,082. They are classified at grade 09.

Christy Meredith

Contact Representative/Social Security Administration

2024 total comp

$87,082

Sub-department: Social Security Administration
Base pay: $87,082
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $87,082
Pay grade: 09
Work city: Richmond
Work county: Contra Costa
Work state: California

Source-specific fields

Adjusted Basic Pay (incl. locality): $87,082
Basic Pay (before locality): $59,887
Country: United States
Duty Station Code: 063010013
Length of Service (Years): 15
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Christy Meredith works as a Contact Representative for Social Security Administration based in Richmond, California. Christy earned $87,082 in 2024. Their pay grade is 09.

Stephanie Bell

Contact Representative/Social Security Administration

2024 total comp

$87,024

Sub-department: Social Security Administration
Base pay: $87,024
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $87,024
Pay grade: 09
Work city: Chicago
Work county: Cook
Work state: Illinois

Source-specific fields

Adjusted Basic Pay (incl. locality): $87,024
Basic Pay (before locality): $66,731
Country: United States
Duty Station Code: 171670031
Length of Service (Years): 23
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

At Social Security Administration, Stephanie Bell serves as a Contact Representative based in Chicago, Illinois. Their 2024 pay totaled $87,024. They are classified at grade 09.

Cherlyn Frasure

Contact Representative/Social Security Administration

2024 total comp

$87,024

Sub-department: Social Security Administration
Base pay: $87,024
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $87,024
Pay grade: 09
Work city: Chicago
Work county: Cook
Work state: Illinois

Source-specific fields

Adjusted Basic Pay (incl. locality): $87,024
Basic Pay (before locality): $66,731
Country: United States
Duty Station Code: 171670031
Length of Service (Years): 34
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Cherlyn Frasure is a Contact Representative at Social Security Administration based in Chicago, Illinois. 2024 total compensation came to $87,024. They are classified at grade 09.

Phelesia Mcdade

Contact Representative/Social Security Administration

2024 total comp

$87,024

Sub-department: Social Security Administration
Base pay: $87,024
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $87,024
Pay grade: 09
Work city: Chicago
Work county: Cook
Work state: Illinois

Source-specific fields

Adjusted Basic Pay (incl. locality): $87,024
Basic Pay (before locality): $66,731
Country: United States
Duty Station Code: 171670031
Length of Service (Years): 38
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Phelesia Mcdade holds the role of Contact Representative at Social Security Administration based in Chicago, Illinois. In 2024, their total compensation was $87,024. Their pay grade is 09.

Loann Paramore-Mcelroy

Contact Representative/Social Security Administration

2024 total comp

$87,024

Sub-department: Social Security Administration
Base pay: $87,024
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $87,024
Pay grade: 09
Work city: Chicago
Work county: Cook
Work state: Illinois

Source-specific fields

Adjusted Basic Pay (incl. locality): $87,024
Basic Pay (before locality): $66,731
Country: United States
Duty Station Code: 171670031
Length of Service (Years): 43
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Loann Paramore-Mcelroy holds the role of Contact Representative at Social Security Administration based in Chicago, Illinois. In 2024, their total compensation was $87,024. Their pay grade is 09.

Tracey Ruffin

Contact Representative/Social Security Administration

2024 total comp

$87,024

Sub-department: Social Security Administration
Base pay: $87,024
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $87,024
Pay grade: 09
Work city: Joliet
Work county: Will
Work state: Illinois

Source-specific fields

Adjusted Basic Pay (incl. locality): $87,024
Basic Pay (before locality): $66,731
Country: United States
Duty Station Code: 174300197
Length of Service (Years): 36
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Tracey Ruffin holds the role of Contact Representative at Social Security Administration based in Joliet, Illinois. In 2024, their total compensation was $87,024. Their pay grade is 09.

Deborah Gilbert

Contact Representative/Social Security Administration

2024 total comp

$86,962

Sub-department: Social Security Administration
Base pay: $86,962
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $86,962
Pay grade: 12
Work city: Wilkes Barre
Work county: Luzerne
Work state: Pennsylvania

Source-specific fields

Adjusted Basic Pay (incl. locality): $86,962
Basic Pay (before locality): $74,441
Country: United States
Duty Station Code: 429340079
Length of Service (Years): 15
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Deborah Gilbert is a Contact Representative at Social Security Administration based in Wilkes Barre, Pennsylvania. 2024 total compensation came to $86,962. They are classified at grade 12.

Sandra Guzman

Contact Representative/Social Security Administration

2024 total comp

$86,885

Sub-department: Social Security Administration
Base pay: $86,885
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $86,885
Pay grade: 09
Work city: New York - Queens
Work county: Queens
Work state: New York

Source-specific fields

Adjusted Basic Pay (incl. locality): $86,885
Basic Pay (before locality): $63,309
Country: United States
Duty Station Code: 364170081
Length of Service (Years): 18
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Sandra Guzman holds the role of Contact Representative at Social Security Administration based in New York - Queens, New York. In 2024, their total compensation was $86,885. Their pay grade is 09.

Suzanne Byrne

Contact Representative/Social Security Administration

2024 total comp

$86,885

Sub-department: Social Security Administration
Base pay: $86,885
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $86,885
Pay grade: 09
Work city: New York - Queens
Work county: Queens
Work state: New York

Source-specific fields

Adjusted Basic Pay (incl. locality): $86,885
Basic Pay (before locality): $63,309
Country: United States
Duty Station Code: 364170081
Length of Service (Years): 32
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Suzanne Byrne holds the role of Contact Representative at Social Security Administration based in New York - Queens, New York. In 2024, their total compensation was $86,885. Their pay grade is 09.

Charlene Wyche

Contact Representative/Social Security Administration

2024 total comp

$86,646

Sub-department: Social Security Administration
Base pay: $86,646
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $86,646
Pay grade: 09
Work city: Baltimore
Work county: Baltimore
Work state: Maryland

Source-specific fields

Adjusted Basic Pay (incl. locality): $86,646
Basic Pay (before locality): $65,020
Country: United States
Duty Station Code: 240050510
Length of Service (Years): 22
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Charlene Wyche works as a Contact Representative for Social Security Administration based in Baltimore, Maryland. Charlene earned $86,646 in 2024. Their pay grade is 09.

Tracie Felder

Contact Representative/Social Security Administration

2024 total comp

$86,646

Sub-department: Social Security Administration
Base pay: $86,646
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $86,646
Pay grade: 09
Work city: Baltimore
Work county: Baltimore
Work state: Maryland

Source-specific fields

Adjusted Basic Pay (incl. locality): $86,646
Basic Pay (before locality): $65,020
Country: United States
Duty Station Code: 240050510
Length of Service (Years): 21
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

At Social Security Administration, Tracie Felder serves as a Contact Representative based in Baltimore, Maryland. Their 2024 pay totaled $86,646. They are classified at grade 09.

Kenya Marshall

Contact Representative/Social Security Administration

2024 total comp

$86,646

Sub-department: Social Security Administration
Base pay: $86,646
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $86,646
Pay grade: 09
Work city: Baltimore
Work county: Baltimore
Work state: Maryland

Source-specific fields

Adjusted Basic Pay (incl. locality): $86,646
Basic Pay (before locality): $65,020
Country: United States
Duty Station Code: 240050510
Length of Service (Years): 22
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Kenya Marshall holds the role of Contact Representative at Social Security Administration based in Baltimore, Maryland. In 2024, their total compensation was $86,646. Their pay grade is 09.

Patricia Jefferson-Small

Contact Representative/Social Security Administration

2024 total comp

$86,646

Sub-department: Social Security Administration
Base pay: $86,646
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $86,646
Pay grade: 09
Work city: Baltimore
Work county: Baltimore
Work state: Maryland

Source-specific fields

Adjusted Basic Pay (incl. locality): $86,646
Basic Pay (before locality): $65,020
Country: United States
Duty Station Code: 240050510
Length of Service (Years): 22
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

At Social Security Administration, Patricia Jefferson-Small serves as a Contact Representative based in Baltimore, Maryland. Their 2024 pay totaled $86,646. They are classified at grade 09.

Logan Mitchell

Contact Representative/Social Security Administration

2024 total comp

$86,646

Sub-department: Social Security Administration
Base pay: $86,646
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $86,646
Pay grade: 09
Work city: Woodlawn
Work county: Baltimore
Work state: Maryland

Source-specific fields

Adjusted Basic Pay (incl. locality): $86,646
Basic Pay (before locality): $65,020
Country: United States
Duty Station Code: 241698005
Length of Service (Years): 39
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Logan Mitchell is a Contact Representative at Social Security Administration based in Woodlawn, Maryland. 2024 total compensation came to $86,646. They are classified at grade 09.

Dale Moon-Brown

Contact Representative/Social Security Administration

2024 total comp

$86,646

Sub-department: Social Security Administration
Base pay: $86,646
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $86,646
Pay grade: 09
Work city: Baltimore
Work county: Baltimore
Work state: Maryland

Source-specific fields

Adjusted Basic Pay (incl. locality): $86,646
Basic Pay (before locality): $65,020
Country: United States
Duty Station Code: 240050510
Length of Service (Years): 23
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

At Social Security Administration, Dale Moon-Brown serves as a Contact Representative based in Baltimore, Maryland. Their 2024 pay totaled $86,646. They are classified at grade 09.

Doreen Oliver

Contact Representative/Social Security Administration

2024 total comp

$86,646

Sub-department: Social Security Administration
Base pay: $86,646
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $86,646
Pay grade: 09
Work city: Baltimore
Work county: Baltimore
Work state: Maryland

Source-specific fields

Adjusted Basic Pay (incl. locality): $86,646
Basic Pay (before locality): $65,020
Country: United States
Duty Station Code: 240050510
Length of Service (Years): 22
Occupation Code (OPM): 0962
Pay Plan (OPM): GS

Doreen Oliver is a Contact Representative at Social Security Administration based in Baltimore, Maryland. 2024 total compensation came to $86,646. They are classified at grade 09.