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City of Baltimore / Dpw-Water & Waste Water (701)

Agency file

Dpw-Water & Waste Water (701)

Source file: City of Baltimore — Employee Salaries / ingested Jun 19, 2026

The Dpw-Water & Waste Water (701) operates public utilities and infrastructure such as water, power, sanitation, or energy services.

In 2020, this agency had 128 employees with median total compensation of $42,662; the highest distinct record was $103,892.

Year
2020
Total payroll
$5.6M
Employees
128
Median total
$42,662
Highest record
$103,892

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

How 2020 total compensation is spread across the 128 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($42,662) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

  • Base$43,793 (100%)
  • Overtime$0 (0%)
  • Other$0 (0%)
  • Benefits$0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th
25th
Median
75th
90th
$26,402
$36,144
$42,662
$50,184
$62,758

The pay ladder for this department. Someone at the 90th percentile earns $62,758 — more than 90% of the department; the 10th percentile earns $26,402. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Trend

Year over year

How this department's total payroll, headcount, and median pay changed across the 7 published years.

YearTotal payrollEmployeesMedian pay
2013
$1.5M
41
$33,085
2015
$2.2M
42.0%
62
51.2%
$34,022
2.8%
2016
$2.5M
16.6%
71
14.5%
$35,439
4.2%
2017
$3.7M
45.0%
97
36.6%
$35,888
1.3%
2018
$3.8M
4.2%
98
1.0%
$38,606
7.6%
2019
$5.2M
36.0%
123
25.5%
$40,842
5.8%
2020
$5.6M
7.8%
128
4.1%
$42,662
4.5%

Record list

Employees

Page 2

Linda Harvey

Collections Supervisor II/Dpw-Water & Waste Water (701)

2016 total comp
$53,627
Base pay
$53,627
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$53,627
Hire date
1978-01-21

Source-specific fields

Agencyid
A50
Annualsalary
55190
Employee ID
88138

Linda Harvey holds the role of Collections Supervisor II at Dpw-Water & Waste Water (701). Their tenure dates to 1978, about 38 years. In 2016, their total compensation was $53,627.

Joanne Turner

Collections Supervisor II/Dpw-Water & Waste Water (701)

2016 total comp
$53,390
Base pay
$53,390
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$53,390
Hire date
68688000000

Source-specific fields

Agencyid
A50
Annualsalary
56150
Employee ID
95141

Joanne Turner is a Collections Supervisor II at Dpw-Water & Waste Water (701). Records show a hire date of 68688000000. 2016 total compensation came to $53,390.

Nickell Saddler

Customer Care Analyst Supervisor I/Dpw-Water & Waste Water (701)

2020 total comp
$53,326
Base pay
$53,326
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$53,326
Hire date
2000-10-16

Source-specific fields

Agencyid
A50
Annualsalary
54755
Employee ID
150818

Nickell Saddler is a Customer Care Analyst Supervisor I at Dpw-Water & Waste Water (701). They have served since 2000 (about 20 years). 2020 total compensation came to $53,326.

Byran Davis

Www Division Manager I/Dpw-Water & Waste Water (701)

2020 total comp
$52,937
Base pay
$52,937
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$52,937
Hire date
2018-12-17

Source-specific fields

Agencyid
A50
Annualsalary
123012
Employee ID
141331

Byran Davis holds the role of Www Division Manager I at Dpw-Water & Waste Water (701). Hired in 2018, they have about 2 years of service. In 2020, their total compensation was $52,937.

James Capehart Jr

Customer Care Analyst I/Dpw-Water & Waste Water (701)

2020 total comp
$52,885
Base pay
$52,885
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$52,885
Hire date
2011-10-06

Source-specific fields

Agencyid
A50
Annualsalary
40042
Employee ID
140035

James Capehart Jr is a Customer Care Analyst I at Dpw-Water & Waste Water (701). Hired in 2011, they have about 9 years of service. 2020 total compensation came to $52,885.

Terri Mccalla

Customer Care Analyst III/Dpw-Water & Waste Water (701)

2017 total comp
$52,553
Base pay
$52,553
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$52,553
Hire date
2014-09-15

Source-specific fields

Agencyid
A50
Annualsalary
42602
Employee ID
104364

Terri Mccalla is a Customer Care Analyst III at Dpw-Water & Waste Water (701). Hired in 2014, they have about 3 years of service. 2017 total compensation came to $52,553.

Sonya Grant

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2020 total comp
$52,180
Base pay
$52,180
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$52,180
Hire date
2014-09-15

Source-specific fields

Agencyid
A50
Annualsalary
42846
Employee ID
143493

At Dpw-Water & Waste Water (701), Sonya Grant serves as a Customer Care Analyst II. They have served since 2014 (about 6 years). Their 2020 pay totaled $52,180.

Jenifer Hill

Administrative Analyst I/Dpw-Water & Waste Water (701)

2020 total comp
$51,803
Base pay
$51,803
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$51,803
Hire date
2018-06-18

Source-specific fields

Agencyid
A50
Annualsalary
45383
Employee ID
144642

At Dpw-Water & Waste Water (701), Jenifer Hill serves as a Administrative Analyst I. Their tenure dates to 2018, about 2 years. Their 2020 pay totaled $51,803.

Justin Hamlet

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2020 total comp
$51,553
Base pay
$51,553
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$51,553
Hire date
2013-06-10

Source-specific fields

Agencyid
A50
Annualsalary
42846
Employee ID
143997

At Dpw-Water & Waste Water (701), Justin Hamlet serves as a Customer Care Analyst II. They have served since 2013 (about 7 years). Their 2020 pay totaled $51,553.

Kim Pinkney

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2020 total comp
$51,364
Base pay
$51,364
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$51,364
Hire date
2012-03-10

Source-specific fields

Agencyid
A50
Annualsalary
42846
Employee ID
149606

Kim Pinkney holds the role of Customer Care Analyst II at Dpw-Water & Waste Water (701). Their tenure dates to 2012, about 8 years. In 2020, their total compensation was $51,364.

Margaret Jackson

Administrative Officer I/Dpw-Water & Waste Water (701)

2013 total comp
$51,305
Base pay
$51,305
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$51,305
Hire date
1995-12-04

Source-specific fields

Agencyid
A50
Annualsalary
52200
Employee ID
39207

Margaret Jackson works as a Administrative Officer I for Dpw-Water & Waste Water (701). Hired in 1995, they have about 18 years of service. Margaret earned $51,305 in 2013.

Kevin Cooper

Utility Meter Technician II/Dpw-Water & Waste Water (701)

2018 total comp
$51,235
Base pay
$51,235
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$51,235
Hire date
2003-07-21

Source-specific fields

Agencyid
A50
Annualsalary
44095
Employee ID
112633

At Dpw-Water & Waste Water (701), Kevin Cooper serves as a Utility Meter Technician II. Hired in 2003, they have about 15 years of service. Their 2018 pay totaled $51,235.

Morgan Gillard

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2020 total comp
$51,146
Base pay
$51,146
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$51,146
Hire date
2007-06-23

Source-specific fields

Agencyid
A50
Annualsalary
42846
Employee ID
143190

Morgan Gillard works as a Customer Care Analyst II for Dpw-Water & Waste Water (701). They have served since 2007 (about 13 years). Morgan earned $51,146 in 2020.

Inika Coleman

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2020 total comp
$50,894
Base pay
$50,894
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$50,894
Hire date
2008-11-17

Source-specific fields

Agencyid
A50
Annualsalary
44131
Employee ID
140666

Inika Coleman holds the role of Customer Care Analyst II at Dpw-Water & Waste Water (701). They have served since 2008 (about 12 years). In 2020, their total compensation was $50,894.

Anna Vann

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2020 total comp
$50,722
Base pay
$50,722
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$50,722
Hire date
2016-09-26

Source-specific fields

Agencyid
A50
Annualsalary
42846
Employee ID
153112

At Dpw-Water & Waste Water (701), Anna Vann serves as a Customer Care Analyst II. They have served since 2016 (about 4 years). Their 2020 pay totaled $50,722.

Valerie Young

Administrative Analyst I/Dpw-Water & Waste Water (701)

2018 total comp
$50,498
Base pay
$50,498
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$50,498
Hire date
2011-06-16

Source-specific fields

Agencyid
A50
Annualsalary
50103
Employee ID
123572

Valerie Young works as a Administrative Analyst I for Dpw-Water & Waste Water (701). Hired in 2011, they have about 7 years of service. Valerie earned $50,498 in 2018.

Shontere Vanstory

Customer Care Analyst III/Dpw-Water & Waste Water (701)

2020 total comp
$50,184
Base pay
$50,184
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$50,184
Hire date
2012-06-04

Source-specific fields

Agencyid
A50
Annualsalary
46395
Employee ID
153116

Shontere Vanstory works as a Customer Care Analyst III for Dpw-Water & Waste Water (701). Their tenure dates to 2012, about 8 years. Shontere earned $50,184 in 2020.

Marcia Davis

Customer Care Analyst Supervis/Dpw-Water & Waste Water (701)

2017 total comp
$49,903
Base pay
$49,903
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$49,903
Hire date
2014-09-15

Source-specific fields

Agencyid
A50
Annualsalary
40495
Employee ID
99506

Marcia Davis works as a Customer Care Analyst Supervis for Dpw-Water & Waste Water (701). Their tenure dates to 2014, about 3 years. Marcia earned $49,903 in 2017.

Jasmine Barkley

Customer Care Analyst III/Dpw-Water & Waste Water (701)

2020 total comp
$49,832
Base pay
$49,832
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$49,832
Hire date
2007-06-23

Source-specific fields

Agencyid
A50
Annualsalary
46395
Employee ID
138240

Jasmine Barkley is a Customer Care Analyst III at Dpw-Water & Waste Water (701). They have served since 2007 (about 13 years). 2020 total compensation came to $49,832.

Hilda Marshall

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2020 total comp
$49,595
Base pay
$49,595
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$49,595
Hire date
2014-08-07

Source-specific fields

Agencyid
A50
Annualsalary
42846
Employee ID
147383

Hilda Marshall is a Customer Care Analyst II at Dpw-Water & Waste Water (701). Their tenure dates to 2014, about 6 years. 2020 total compensation came to $49,595.

Natasha Greene

Customer Care Analyst Supervisor I/Dpw-Water & Waste Water (701)

2020 total comp
$49,565
Base pay
$49,565
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$49,565
Hire date
2018-01-16

Source-specific fields

Agencyid
A50
Annualsalary
45383
Employee ID
143682

Natasha Greene is a Customer Care Analyst Supervisor I at Dpw-Water & Waste Water (701). Their tenure dates to 2018, about 2 years. 2020 total compensation came to $49,565.

Susan Mohr

Custodian Care Accountant Specialist Adj II/Dpw-Water & Waste Water (701)

2016 total comp
$49,413
Base pay
$49,413
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$49,413
Hire date
1977-12-31

Source-specific fields

Agencyid
A50
Annualsalary
48811
Employee ID
91320

Susan Mohr works as a Custodian Care Accountant Specialist Adj II for Dpw-Water & Waste Water (701). Their tenure dates to 1977, about 39 years. Susan earned $49,413 in 2016.

Karen Wilson

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2020 total comp
$49,388
Base pay
$49,388
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$49,388
Hire date
1981-02-06

Source-specific fields

Agencyid
A50
Annualsalary
49271
Employee ID
154213

Karen Wilson holds the role of Customer Care Analyst II at Dpw-Water & Waste Water (701). Their tenure dates to 1981, about 39 years. In 2020, their total compensation was $49,388.

Veronica Coby

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2020 total comp
$48,740
Base pay
$48,740
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$48,740
Hire date
2008-11-17

Source-specific fields

Agencyid
A50
Annualsalary
38943
Employee ID
140603

Veronica Coby is a Customer Care Analyst II at Dpw-Water & Waste Water (701). They have served since 2008 (about 12 years). 2020 total compensation came to $48,740.

Maria Ehrenpreis

Www Division Manager I/Dpw-Water & Waste Water (701)

2016 total comp
$48,520
Base pay
$48,520
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$48,520
Hire date
2016-01-25

Source-specific fields

Agencyid
A50
Annualsalary
132600
Employee ID
86358

Maria Ehrenpreis is a Www Division Manager I at Dpw-Water & Waste Water (701). Their tenure dates to 2016, under a year. 2016 total compensation came to $48,520.

Karen Mccargo

Office Supervisor/Dpw-Water & Waste Water (701)

2016 total comp
$47,844
Base pay
$47,844
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$47,844
Hire date
1979-09-20

Source-specific fields

Agencyid
A50
Annualsalary
48811
Employee ID
90791

Karen Mccargo is a Office Supervisor at Dpw-Water & Waste Water (701). They have served since 1979 (about 37 years). 2016 total compensation came to $47,844.

James Capehart

Customer Care Analyst I/Dpw-Water & Waste Water (701)

2019 total comp
$47,638
Base pay
$47,638
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$47,638
Hire date
2011-10-06

Source-specific fields

Agencyid
A50
Annualsalary
38876
Employee ID
125678

James Capehart works as a Customer Care Analyst I for Dpw-Water & Waste Water (701). Their tenure dates to 2011, about 8 years. James earned $47,638 in 2019.

Satish Bhatia

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2020 total comp
$47,427
Base pay
$47,427
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$47,427
Hire date
1998-12-17

Source-specific fields

Agencyid
A50
Annualsalary
46701
Employee ID
138649

Satish Bhatia is a Customer Care Analyst II at Dpw-Water & Waste Water (701). Hired in 1998, they have about 22 years of service. 2020 total compensation came to $47,427.

Latisha Horne

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2020 total comp
$47,184
Base pay
$47,184
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$47,184
Hire date
2016-08-18

Source-specific fields

Agencyid
A50
Annualsalary
37658
Employee ID
144888

Latisha Horne holds the role of Customer Care Analyst II at Dpw-Water & Waste Water (701). They have served since 2016 (about 4 years). In 2020, their total compensation was $47,184.

Natasha Drummond

Customer Care Analyst III/Dpw-Water & Waste Water (701)

2018 total comp
$47,128
Base pay
$47,128
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$47,128
Hire date
2014-09-15

Source-specific fields

Agencyid
A50
Annualsalary
44323
Employee ID
113451

Natasha Drummond works as a Customer Care Analyst III for Dpw-Water & Waste Water (701). Their tenure dates to 2014, about 4 years. Natasha earned $47,128 in 2018.

Darvin Spedden

Utility Meter Reader II/Dpw-Water & Waste Water (701)

2020 total comp
$46,921
Base pay
$46,921
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$46,921
Hire date
1998-03-23

Source-specific fields

Agencyid
A50
Annualsalary
45275
Employee ID
151926

Darvin Spedden holds the role of Utility Meter Reader II at Dpw-Water & Waste Water (701). Hired in 1998, they have about 22 years of service. In 2020, their total compensation was $46,921.

Pauline Cole

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2017 total comp
$46,903
Base pay
$46,903
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$46,903
Hire date
2013-06-17

Source-specific fields

Agencyid
A50
Annualsalary
39343
Employee ID
98916

Pauline Cole is a Customer Care Analyst II at Dpw-Water & Waste Water (701). They have served since 2013 (about 4 years). 2017 total compensation came to $46,903.

Cheryl Avery

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2020 total comp
$46,821
Base pay
$46,821
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$46,821
Hire date
1998-07-13

Source-specific fields

Agencyid
A50
Annualsalary
46701
Employee ID
138044

Cheryl Avery is a Customer Care Analyst II at Dpw-Water & Waste Water (701). They have served since 1998 (about 22 years). 2020 total compensation came to $46,821.

Tiesha Coleman

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2020 total comp
$46,731
Base pay
$46,731
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$46,731
Hire date
2015-12-19

Source-specific fields

Agencyid
A50
Annualsalary
42846
Employee ID
140685

Tiesha Coleman works as a Customer Care Analyst II for Dpw-Water & Waste Water (701). Hired in 2015, they have about 5 years of service. Tiesha earned $46,731 in 2020.

Susan Mohr

Accounting Assistant III/Dpw-Water & Waste Water (701)

2013 total comp
$46,328
Base pay
$46,328
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$46,328
Hire date
1977-12-31

Source-specific fields

Agencyid
A50
Annualsalary
45994
Employee ID
42642

Susan Mohr works as a Accounting Assistant III for Dpw-Water & Waste Water (701). Their tenure dates to 1977, about 36 years. Susan earned $46,328 in 2013.

Tamika Brooks

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2020 total comp
$46,243
Base pay
$46,243
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$46,243
Hire date
2018-09-08

Source-specific fields

Agencyid
A50
Annualsalary
37658
Employee ID
139336

Tamika Brooks works as a Customer Care Analyst II for Dpw-Water & Waste Water (701). Their tenure dates to 2018, about 2 years. Tamika earned $46,243 in 2020.

Casandra Calloway

Customer Care Analyst I/Dpw-Water & Waste Water (701)

2020 total comp
$46,129
Base pay
$46,129
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$46,129
Hire date
2016-12-19

Source-specific fields

Agencyid
A50
Annualsalary
39402
Employee ID
139957

Casandra Calloway is a Customer Care Analyst I at Dpw-Water & Waste Water (701). They have served since 2016 (about 4 years). 2020 total compensation came to $46,129.

Rasheed Ray

Customer Care Analyst III/Dpw-Water & Waste Water (701)

2020 total comp
$46,073
Base pay
$46,073
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$46,073
Hire date
2010-06-21

Source-specific fields

Agencyid
A50
Annualsalary
46395
Employee ID
150060

Rasheed Ray holds the role of Customer Care Analyst III at Dpw-Water & Waste Water (701). Hired in 2010, they have about 10 years of service. In 2020, their total compensation was $46,073.

Lisa Harden

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2020 total comp
$46,057
Base pay
$46,057
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$46,057
Hire date
2008-01-14

Source-specific fields

Agencyid
A50
Annualsalary
44131
Employee ID
144063

Lisa Harden is a Customer Care Analyst II at Dpw-Water & Waste Water (701). Their tenure dates to 2008, about 12 years. 2020 total compensation came to $46,057.

Jacqueline Mason

Customer Care Analyst II/Dpw-Water & Waste Water (701)

2020 total comp
$45,859
Base pay
$45,859
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$45,859
Hire date
2001-07-09

Source-specific fields

Agencyid
A50
Annualsalary
45416
Employee ID
147457

At Dpw-Water & Waste Water (701), Jacqueline Mason serves as a Customer Care Analyst II. Hired in 2001, they have about 19 years of service. Their 2020 pay totaled $45,859.