City of Baltimore / Dpw-Water & Waste Water (701)
Agency file
The Dpw-Water & Waste Water (701) operates public utilities and infrastructure such as water, power, sanitation, or energy services.
In 2020, this agency had 128 employees with median total compensation of $42,662; the highest distinct record was $103,892.
What the records show
These summaries compare pay within the agency before listing individual records.
How 2020 total compensation is spread across the 128 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($42,662) — half earn less, half more. The far-right bar collects the highest earners.
What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.
The pay ladder for this department. Someone at the 90th percentile earns $62,758 — more than 90% of the department; the 10th percentile earns $26,402. The shaded band is the middle half of employees (25th–75th percentile).
The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.
Trend
How this department's total payroll, headcount, and median pay changed across the 7 published years.
| Year | Total payroll | Employees | Median pay |
|---|---|---|---|
| 2013 | $1.5M — | 41 — | $33,085 — |
| 2015 | $2.2M ▲ 42.0% | 62 ▲ 51.2% | $34,022 ▲ 2.8% |
| 2016 | $2.5M ▲ 16.6% | 71 ▲ 14.5% | $35,439 ▲ 4.2% |
| 2017 | $3.7M ▲ 45.0% | 97 ▲ 36.6% | $35,888 ▲ 1.3% |
| 2018 | $3.8M ▲ 4.2% | 98 ▲ 1.0% | $38,606 ▲ 7.6% |
| 2019 | $5.2M ▲ 36.0% | 123 ▲ 25.5% | $40,842 ▲ 5.8% |
| 2020 | $5.6M ▲ 7.8% | 128 ▲ 4.1% | $42,662 ▲ 4.5% |
Record list
Page 3
Customer Care Analyst II/Dpw-Water & Waste Water (701)
Source-specific fields
Carla Sullivan holds the role of Customer Care Analyst II at Dpw-Water & Waste Water (701). Their tenure dates to 2012, about 8 years. In 2020, their total compensation was $45,592.
Customer Care Analyst II/Dpw-Water & Waste Water (701)
Source-specific fields
Shana Dixon holds the role of Customer Care Analyst II at Dpw-Water & Waste Water (701). Hired in 2016, they have about 4 years of service. In 2020, their total compensation was $45,502.
Customer Care Analyst Supervis/Dpw-Water & Waste Water (701)
Source-specific fields
At Dpw-Water & Waste Water (701), Vivian Smith serves as a Customer Care Analyst Supervis. They have served since 1988 (about 29 years). Their 2017 pay totaled $45,246.
Customer Care Analyst II/Dpw-Water & Waste Water (701)
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Constance Kelley works as a Customer Care Analyst II for Dpw-Water & Waste Water (701). Their tenure dates to 2016, about 4 years. Constance earned $45,165 in 2020.
Customer Care Analyst II/Dpw-Water & Waste Water (701)
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Courtney Becketts is a Customer Care Analyst II at Dpw-Water & Waste Water (701). They have served since 2012 (about 8 years). 2020 total compensation came to $45,052.
Liaison Officer I/Dpw-Water & Waste Water (701)
Source-specific fields
Terrence Brown holds the role of Liaison Officer I at Dpw-Water & Waste Water (701). They have served since 2012 (about 4 years). In 2016, their total compensation was $44,793.
Administrative Analyst I/Dpw-Water & Waste Water (701)
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Marionese Forderingham works as a Administrative Analyst I for Dpw-Water & Waste Water (701). Their tenure dates to 2018, about 2 years. Marionese earned $44,675 in 2020.
Customer Care Analyst I/Dpw-Water & Waste Water (701)
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At Dpw-Water & Waste Water (701), Brandy Douglas serves as a Customer Care Analyst I. Hired in 2002, they have about 18 years of service. Their 2020 pay totaled $44,657.
Cdl Driver II/Dpw-Water & Waste Water (701)
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At Dpw-Water & Waste Water (701), Bernard Brogden serves as a Cdl Driver II. Their tenure dates to 2004, about 16 years. Their 2020 pay totaled $44,611.
Customer Care Analyst II/Dpw-Water & Waste Water (701)
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Blanche Wilson holds the role of Customer Care Analyst II at Dpw-Water & Waste Water (701). They have served since 2009 (about 11 years). In 2020, their total compensation was $44,298.
Customer Care Analyst I/Dpw-Water & Waste Water (701)
Source-specific fields
Vonunette Allen is a Customer Care Analyst I at Dpw-Water & Waste Water (701). They have served since 2017 (about 3 years). 2020 total compensation came to $44,178.
Liaison Officer I/Dpw-Water & Waste Water (701)
Source-specific fields
At Dpw-Water & Waste Water (701), Tecola Jones serves as a Liaison Officer I. Their tenure dates to 2013, about 3 years. Their 2016 pay totaled $43,991.
Liaison Officer I/Dpw-Water & Waste Water (701)
Source-specific fields
Germaine Bradshaw works as a Liaison Officer I for Dpw-Water & Waste Water (701). Hired in 2014, they have about 2 years of service. Germaine earned $43,825 in 2016.
Custodian Care Accountant Specialist Adj I/Dpw-Water & Waste Water (701)
Source-specific fields
Inika Coleman works as a Custodian Care Accountant Specialist Adj I for Dpw-Water & Waste Water (701). They have served since 2008 (about 8 years). Inika earned $43,737 in 2016.
Customer Care Analyst II/Dpw-Water & Waste Water (701)
Source-specific fields
At Dpw-Water & Waste Water (701), Danielle Hoggard serves as a Customer Care Analyst II. Hired in 2018, they have about 2 years of service. Their 2020 pay totaled $43,490.
Collections Representative II/Dpw-Water & Waste Water (701)
Source-specific fields
At Dpw-Water & Waste Water (701), Natasha Drummond serves as a Collections Representative II. Their tenure dates to 2014, about 2 years. Their 2016 pay totaled $43,310.
Customer Care Analyst II/Dpw-Water & Waste Water (701)
Source-specific fields
At Dpw-Water & Waste Water (701), Donyell Omoteso serves as a Customer Care Analyst II. Their tenure dates to 2007, about 13 years. Their 2020 pay totaled $43,143.
Laborer/Dpw-Water & Waste Water (701)
Source-specific fields
Donte Blackston holds the role of Laborer at Dpw-Water & Waste Water (701). They have served since 2014 (about 6 years). In 2020, their total compensation was $43,136.
Collections Representative II/Dpw-Water & Waste Water (701)
Source-specific fields
Terri Mccalla works as a Collections Representative II for Dpw-Water & Waste Water (701). They have served since 2014 (about 2 years). Terri earned $43,092 in 2016.
Customer Care Analyst III/Dpw-Water & Waste Water (701)
Source-specific fields
At Dpw-Water & Waste Water (701), Loren Nelson serves as a Customer Care Analyst III. Their tenure dates to 2017, about 3 years. Their 2020 pay totaled $42,878.
Customer Care Analyst I/Dpw-Water & Waste Water (701)
Source-specific fields
Joanne Douglas works as a Customer Care Analyst I for Dpw-Water & Waste Water (701). Their tenure dates to 1995, about 25 years. Joanne earned $42,848 in 2020.
Customer Care Analyst II/Dpw-Water & Waste Water (701)
Source-specific fields
Tiara Mccullegan is a Customer Care Analyst II at Dpw-Water & Waste Water (701). Hired in 2015, they have about 5 years of service. 2020 total compensation came to $42,841.
Customer Care Analyst II/Dpw-Water & Waste Water (701)
Source-specific fields
Candice Merritt works as a Customer Care Analyst II for Dpw-Water & Waste Water (701). Hired in 2014, they have about 6 years of service. Candice earned $42,680 in 2020.
Customer Care Analyst II/Dpw-Water & Waste Water (701)
Source-specific fields
Elexus Henderson works as a Customer Care Analyst II for Dpw-Water & Waste Water (701). They have served since 2012 (about 8 years). Elexus earned $42,644 in 2020.
Customer Care Analyst II/Dpw-Water & Waste Water (701)
Source-specific fields
Nikia Redd works as a Customer Care Analyst II for Dpw-Water & Waste Water (701). They have served since 2014 (about 6 years). Nikia earned $42,636 in 2020.
Customer Care Analyst III/Dpw-Water & Waste Water (701)
Source-specific fields
Angelique Bowers works as a Customer Care Analyst III for Dpw-Water & Waste Water (701). They have served since 2016 (about 4 years). Angelique earned $42,549 in 2020.
Customer Care Analyst II/Dpw-Water & Waste Water (701)
Source-specific fields
Robert Baul works as a Customer Care Analyst II for Dpw-Water & Waste Water (701). Their tenure dates to 2015, about 5 years. Robert earned $42,399 in 2020.
Customer Care Analyst III/Dpw-Water & Waste Water (701)
Source-specific fields
At Dpw-Water & Waste Water (701), Charla Lewis serves as a Customer Care Analyst III. Hired in 2015, they have about 5 years of service. Their 2020 pay totaled $42,300.
Customer Care Analyst II/Dpw-Water & Waste Water (701)
Source-specific fields
Pamela Mckinnon works as a Customer Care Analyst II for Dpw-Water & Waste Water (701). Their tenure dates to 2018, about 2 years. Pamela earned $42,299 in 2020.
Accounting Assistant II/Dpw-Water & Waste Water (701)
Source-specific fields
Shyam Thapa is a Accounting Assistant II at Dpw-Water & Waste Water (701). Their tenure dates to 2008, about 5 years. 2013 total compensation came to $42,149.
Customer Care Analyst II/Dpw-Water & Waste Water (701)
Source-specific fields
Beryl Dade works as a Customer Care Analyst II for Dpw-Water & Waste Water (701). Their tenure dates to 2012, about 8 years. Beryl earned $42,092 in 2020.
Customer Care Analyst III/Dpw-Water & Waste Water (701)
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Susan Mohr holds the role of Customer Care Analyst III at Dpw-Water & Waste Water (701). Their tenure dates to 1977, about 43 years. In 2020, their total compensation was $42,084.
Customer Care Analyst Supervis/Dpw-Water & Waste Water (701)
Source-specific fields
Nickell Saddler holds the role of Customer Care Analyst Supervis at Dpw-Water & Waste Water (701). They have served since 2000 (about 17 years). In 2017, their total compensation was $41,793.
Customer Care Analyst II/Dpw-Water & Waste Water (701)
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Anna Butler-Vann is a Customer Care Analyst II at Dpw-Water & Waste Water (701). They have served since 2016 (about 3 years). 2019 total compensation came to $41,675.
Customer Care Analyst I/Dpw-Water & Waste Water (701)
Source-specific fields
At Dpw-Water & Waste Water (701), Shanta Satterfield serves as a Customer Care Analyst I. Hired in 2014, they have about 6 years of service. Their 2020 pay totaled $41,295.
Utility Meter Technician II DPW/Dpw-Water & Waste Water (701)
Source-specific fields
Demetrius Brunson holds the role of Utility Meter Technician II DPW at Dpw-Water & Waste Water (701). They have served since 2009 (about 11 years). In 2020, their total compensation was $40,847.
Operations Assistant I/Dpw-Water & Waste Water (701)
Source-specific fields
Eric Brown holds the role of Operations Assistant I at Dpw-Water & Waste Water (701). Hired in 2016, they have about a year of service. In 2017, their total compensation was $40,834.
Customer Care Analyst II/Dpw-Water & Waste Water (701)
Source-specific fields
At Dpw-Water & Waste Water (701), Carleita James serves as a Customer Care Analyst II. Hired in 2018, they have about 2 years of service. Their 2020 pay totaled $40,795.
Customer Care Analyst I/Dpw-Water & Waste Water (701)
Source-specific fields
Kevin Mabrey is a Customer Care Analyst I at Dpw-Water & Waste Water (701). Hired in 2008, they have about 12 years of service. 2020 total compensation came to $40,697.
Data Entry Operator II/Dpw-Water & Waste Water (701)
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At Dpw-Water & Waste Water (701), Karen Wilson serves as a Data Entry Operator II. Hired in 1981, they have about 34 years of service. Their 2015 pay totaled $40,532.