City of Charlotte / Charmeck 311
Agency file
The Charmeck 311 is a government agency that delivers public services and programs within its jurisdiction.
In 2026, this agency had 98 employees with median total compensation of $56,805; the highest distinct record was $106,951.
What the records show
These summaries compare pay within the agency before listing individual records.
How 2026 total compensation is spread across the 98 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($56,805) — half earn less, half more. The far-right bar collects the highest earners.
What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.
The pay ladder for this department. Someone at the 90th percentile earns $71,657 — more than 90% of the department; the 10th percentile earns $50,232. The shaded band is the middle half of employees (25th–75th percentile).
The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.
Record list
Highest-paid first / page 2
311 Contact Center Representative Senior/Charmeck 311
Source-specific fields
Samantha Roa Reyes is a 311 Contact Center Representative Senior at Charmeck 311 within H&Ns. They work full-time. 2026 total compensation came to $58,160.
311 Contact Center Representative Senior/Charmeck 311
Source-specific fields
Maria Estrada holds the role of 311 Contact Center Representative Senior at Charmeck 311 within H&Ns. Their status is full-time. In 2026, their total compensation was $57,614.
311 Contact Center Representative Lead/Charmeck 311
Source-specific fields
At Charmeck 311, Jordan Peterman serves as a 311 Contact Center Representative Lead within H&Ns. They work full-time. Their 2026 pay totaled $57,533.
311 Contact Center Representative Lead/Charmeck 311
Source-specific fields
Jennifer Rubio Cruz works as a 311 Contact Center Representative Lead for Charmeck 311 within H&Ns. Their status is full-time. Jennifer earned $57,533 in 2026.
311 Contact Center Representative Senior/Charmeck 311
Source-specific fields
Alex Cevallos is a 311 Contact Center Representative Senior at Charmeck 311 within H&Ns. They work full-time. 2026 total compensation came to $57,505.
311 Contact Center Representative Senior/Charmeck 311
Source-specific fields
Armando Nava is a 311 Contact Center Representative Senior at Charmeck 311 within H&Ns. They work full-time. 2026 total compensation came to $57,330.
311 Contact Center Representative Lead/Charmeck 311
Source-specific fields
Latrice Johnson holds the role of 311 Contact Center Representative Lead at Charmeck 311 within H&Ns. Their status is full-time. In 2026, their total compensation was $57,221.
311 Contact Center Representative Senior/Charmeck 311
Source-specific fields
Elizabeth Baker works as a 311 Contact Center Representative Senior for Charmeck 311 within H&Ns. Their status is full-time. Elizabeth earned $57,179 in 2026.
311 Contact Center Representative Senior/Charmeck 311
Source-specific fields
Raja Akbar works as a 311 Contact Center Representative Senior for Charmeck 311 within H&Ns. Their status is full-time. Raja earned $56,826 in 2026.
311 Contact Center Representative Senior/Charmeck 311
Source-specific fields
At Charmeck 311, Cordell Alexander serves as a 311 Contact Center Representative Senior within H&Ns. They work full-time. Their 2026 pay totaled $56,784.
311 Contact Center Representative Senior/Charmeck 311
Source-specific fields
Lashana Ross is a 311 Contact Center Representative Senior at Charmeck 311 within H&Ns. They work full-time. 2026 total compensation came to $56,784.
311 Contact Center Representative Senior/Charmeck 311
Source-specific fields
Valerie Gilford holds the role of 311 Contact Center Representative Senior at Charmeck 311 within H&Ns. Their status is full-time. In 2026, their total compensation was $56,410.
311 Contact Center Representative Senior/Charmeck 311
Source-specific fields
Ebony Hicks holds the role of 311 Contact Center Representative Senior at Charmeck 311 within H&Ns. Their status is full-time. In 2026, their total compensation was $56,410.
311 Contact Center Representative Senior/Charmeck 311
Source-specific fields
Angela Clemons holds the role of 311 Contact Center Representative Senior at Charmeck 311 within H&Ns. Their status is full-time. In 2026, their total compensation was $56,098.
311 Contact Center Representative Senior/Charmeck 311
Source-specific fields
Andre Jordan holds the role of 311 Contact Center Representative Senior at Charmeck 311 within H&Ns. Their status is full-time. In 2026, their total compensation was $55,349.
311 Contact Center Representative Senior/Charmeck 311
Source-specific fields
At Charmeck 311, Ronald Powe serves as a 311 Contact Center Representative Senior within H&Ns. They work full-time. Their 2026 pay totaled $54,870.
311 Contact Center Representative Senior/Charmeck 311
Source-specific fields
Jennifer Taylor holds the role of 311 Contact Center Representative Senior at Charmeck 311 within H&Ns. Their status is full-time. In 2026, their total compensation was $54,870.
311 Contact Center Representative Senior/Charmeck 311
Source-specific fields
Terrene Williams works as a 311 Contact Center Representative Senior for Charmeck 311 within H&Ns. Their status is full-time. Terrene earned $54,870 in 2026.
311 Contact Center Representative Senior/Charmeck 311
Source-specific fields
Alkesha Brown holds the role of 311 Contact Center Representative Senior at Charmeck 311 within H&Ns. Their status is full-time. In 2026, their total compensation was $54,850.
311 Contact Center Representative Senior/Charmeck 311
Source-specific fields
Leshia Cornwell is a 311 Contact Center Representative Senior at Charmeck 311 within H&Ns. They work full-time. 2026 total compensation came to $54,787.
311 Contact Center Representative Senior/Charmeck 311
Source-specific fields
Gwendolyn Higgs is a 311 Contact Center Representative Senior at Charmeck 311 within H&Ns. They work full-time. 2026 total compensation came to $54,787.
311 Contact Center Representative Senior/Charmeck 311
Source-specific fields
Shelonda Swint-Crowder holds the role of 311 Contact Center Representative Senior at Charmeck 311 within H&Ns. Their status is full-time. In 2026, their total compensation was $54,704.
311 Contact Center Representative Senior/Charmeck 311
Source-specific fields
At Charmeck 311, Blair Foster serves as a 311 Contact Center Representative Senior within H&Ns. They work full-time. Their 2026 pay totaled $54,600.
311 Contact Center Representative Senior/Charmeck 311
Source-specific fields
Carolyn Hairston is a 311 Contact Center Representative Senior at Charmeck 311 within H&Ns. They work full-time. 2026 total compensation came to $54,600.
311 Contact Center Representative Senior/Charmeck 311
Source-specific fields
Leadan Mitchell holds the role of 311 Contact Center Representative Senior at Charmeck 311 within H&Ns. Their status is full-time. In 2026, their total compensation was $54,600.
311 Contact Center Representative Senior/Charmeck 311
Source-specific fields
At Charmeck 311, Lashelle Parks serves as a 311 Contact Center Representative Senior within H&Ns. They work full-time. Their 2026 pay totaled $54,600.
311 Contact Center Representative/Charmeck 311
Source-specific fields
Luis Mendoza-Maldonado is a 311 Contact Center Representative at Charmeck 311 within H&Ns. They work full-time. 2026 total compensation came to $52,744.
311 Contact Center Representative/Charmeck 311
Source-specific fields
Ingris Ramos is a 311 Contact Center Representative at Charmeck 311 within H&Ns. They work full-time. 2026 total compensation came to $52,744.
311 Contact Center Representative/Charmeck 311
Source-specific fields
Sergio Booker is a 311 Contact Center Representative at Charmeck 311 within H&Ns. They work full-time. 2026 total compensation came to $52,000.
311 Contact Center Representative/Charmeck 311
Source-specific fields
At Charmeck 311, Dyan Jannette serves as a 311 Contact Center Representative within H&Ns. They work full-time. Their 2026 pay totaled $52,000.
311 Contact Center Representative/Charmeck 311
Source-specific fields
Wyannath Sanders is a 311 Contact Center Representative at Charmeck 311 within H&Ns. They work full-time. 2026 total compensation came to $51,834.
311 Contact Center Representative/Charmeck 311
Source-specific fields
Kori Corner works as a 311 Contact Center Representative for Charmeck 311 within H&Ns. Their status is full-time. Kori earned $51,739 in 2026.
311 Contact Center Representative/Charmeck 311
Source-specific fields
Ky Green holds the role of 311 Contact Center Representative at Charmeck 311 within H&Ns. Their status is full-time. In 2026, their total compensation was $51,739.
311 Contact Center Representative/Charmeck 311
Source-specific fields
Reginald Johnson holds the role of 311 Contact Center Representative at Charmeck 311 within H&Ns. Their status is full-time. In 2026, their total compensation was $51,739.
311 Contact Center Representative/Charmeck 311
Source-specific fields
Dwayne Mcdaniel works as a 311 Contact Center Representative for Charmeck 311 within H&Ns. Their status is full-time. Dwayne earned $51,739 in 2026.
311 Contact Center Representative/Charmeck 311
Source-specific fields
Iesha Nesmith works as a 311 Contact Center Representative for Charmeck 311 within H&Ns. Their status is full-time. Iesha earned $51,739 in 2026.
311 Contact Center Representative/Charmeck 311
Source-specific fields
Chantel Jones is a 311 Contact Center Representative at Charmeck 311 within H&Ns. They work full-time. 2026 total compensation came to $51,730.
311 Contact Center Representative/Charmeck 311
Source-specific fields
At Charmeck 311, Xzavier Tucker serves as a 311 Contact Center Representative within H&Ns. They work full-time. Their 2026 pay totaled $51,605.
311 Contact Center Representative/Charmeck 311
Source-specific fields
Marion Acker holds the role of 311 Contact Center Representative at Charmeck 311 within H&Ns. Their status is full-time. In 2026, their total compensation was $50,232.
311 Contact Center Representative/Charmeck 311
Source-specific fields
At Charmeck 311, Fredderick Alexander serves as a 311 Contact Center Representative within H&Ns. They work full-time. Their 2026 pay totaled $50,232.